2016 Power Vertical Marketing Campaign Kick-Off Meeting Paul Barsa 1/18/16 VERTICAL MARKETING - Overview Objective: • Increase Power sales by $1M+ via an integrated sales and marketing plan that targets both existing and prospective customers. Key Opportunities: • Account Development • Increase “share of wallet” from existing customers/relationships – – MRO – Product gap analysis Projects – IRR reports • Account Expansion • Identify and pursue additional facilities for customers throughout our footprint by leveraging existing relationships • New/Prospective Customers • Identify and pursue new Power customers • Integrated Suppliers • Identify, cultivate and grow relationships 2 VERTICAL MARKETING – The Power Team FIRST Branch Charlotte Maine NJ/NY Ohio Philadelphia Pittsburgh Richmond Wisconsin LAST EXT CELL Claus Lovschal 5555 N/A Stephen Guyon N/A 843-260-5217 Harold Dorr 5402 N/A Robert Geromini N/A 508-317-5104 Henry Zeylikovich 5204 N/A Peter Collins 5264 732-547-8244 Adam Brady 5048 N/A Bill Holstein N/A 207-458-0903 Dan Paolucci 5319 Dave Bastow N/A 215-880-9085 George Panno 5351 N/A TBD TBD N/A ? Mike Huss ? N/A Rick Neurohr N/A ? Paul Rector 6510 N/A Justin Timmerman N/A 262-242-0466 N/A TITLE Inside Sales Outside Sales Inside Sales Outside Sales Inside Sales Outside Sales Inside Sales Outside Sales Inside Sales Outside Sales Inside Sales Outside Sales Inside Sales Outside Sales Inside Sales Outside Sales 3 VERTICAL MARKETING - Survey • See Power Survey Results presentation 4 VERTICAL MARKETING – ICD Revenue Trend 2013 2014 2015 change change Customers 302 286 (16) 263 (23) Sales $6,183,936 $5,736,057 ($447,879) $5,334,305 ($401,752) GP $ $1,548,684 $1,434,415 ($114,269) $1,263,099 ($171,316) GP % 26.55% 27.03% 0.48% 26.97% (0.06%) ANALYSIS: Sales, Gross Profit and GP% (except for 2014) down over the past 3 years Decline in all measureable categories from 2013 to 2015 Opportunity to reverse this trend and increase our market share to a level proportionate with our size, footprint and strength 5 VERTICAL MARKETING – Power Market Study • Capacity and spending are increasing overall in 2016 • Global consumption of natural gas is expected to increase in the long term • US is moving away from coal (No new coal projects expected in 2016) • North America will have $283 billion spending on all Power projects starting in 2016 – 2,904 active projects in 2016: wind (40%), natural gas (29%), solar (12%) – Shale creates a big opportunity for natural gas • Many plants are making efficiency and modernization upgrades 6 VERTICAL MARKETING – Strategy • • • • • • • Identify accounts and decision-makers within Power vertical Identify “missing” key decision-makers within each targeted account Develop targeted messages for each key decision-maker group Tailor ICD/Rawson value proposition towards needs of Power vertical Implement “total selling approach” to extract greater share of wallet Deliver messages via integrated marketing program Forward profile of high opportunity customers/contacts to sales for follow up and development • Identify and acquire new Power customers • Develop the relationship and create an active customer • Track and measure results 7 VERTICAL MARKETING – Sample Collateral Power Industry Brochure • Outlines the solutions that ICD can offer our power customers • Content includes: – Why Industrial Controls? – Typical power plant layout with component labels – Key applications and corresponding products, manufacturers, and solutions for each – 2 case studies 8 VERTICAL MARKETING – Targeted Messaging Broad “Power-targeted” message to all accounts/contacts • Why is Industrial Controls the premier supplier to the Power industry? Targeted message for each decision-maker group • Focusing on what matters most to each of them 1. 2. 3. 4. 5. 6. Engineering – HVAC Engineering – Industrial Maintenance – HVAC Maintenance – Industrial Purchasing Storeroom Targeted message by product gaps and opportunities • Focus on other products they should be buying based on ideal customer profile and common Power applications 9 VERTICAL MARKETING – Applications & Solutions Application Solution Boiler • • • • • • • • • Pressure metering and control High temperature control valves Feedwater control valves Gate, globe, and check valves Distributed controls Drum level • Flame safety and ignition controls Gas detection for plant and personnel safety Fuel to air ratio parallel positioning for energy conservation pH, Conductivity, Dissolved Oxygen Fuel flow metering for energy conservation and reporting Steam flow metering for reporting and billing Generator • • • Data recording Gas safety systems Fuel flow metering • • • Moisture in gas analyzers for safety Surge protection Temperature measurements Cooling Tower • • Level controls for monitoring and safety Automated valves (Electric & Pneumatic) • • Data recorders VFDs for conserving energy Maintenance • • Intelligent alarming and SCADA systems Smart transmitters with predictive maintenance capability Moisture detection • Portable flowmeters for routine check-outs Portable gas detection for maintenance personnel safety • • • • 10 VERTICAL MARKETING – Applications & Solutions Application Solution Process Control • • • • • • PLC based alarm annunciation and user interface Wireless process signal transmission Cost effective control valves Paperless data recording Event recorders Sequence of operations monitoring Substation/Switchyard • • • • • • • • PLC based alarm annunciation and operator alerts Dielectric oil pressure and level monitoring system Operator interface/SCADA Surge suppression Moisture in oil measurement for equipment safety Data recorders Wireless signal transmission RTU Protocol conversion Switchgear • • • Electrical submetering and reporting Localized graphical displays Remote Terminal Units (RTUs) 11 VERTICAL MARKETING – Targeted Products Application Boiler Process Control Key HW, GE, Ashcroft, Pyromation, Burns, Manufacturers Barksdale, ASCO, Fireye, ABB, Graphic Controls HW, GE, Badger, Fireye, Ashcroft, Pyromation, Burns, Barksdale, ASCO, Graphic Controls, General Monitors • Alarm Annunciator Systems, Data Recorders • Pressure Transmitters & Switches, Temperature Elements, Transmitters & Switches, Gas Analyzer • Flame Safety, Gas Detection • Control Valves, Gate, Globe & Check Valves • pH, Conductivity, Dissolved Oxygen • Rotameters • Distributed Control Systems, PLC, SCADA Software, Alarm Annunciator Systems • Control Valves, Gate, Globe & Check Valves, Flowmeters, Data Recorders • Gas Detection, Flame Safety, Gas Analyzer, Dissolved Oxygen • Pressure Transmitters & Switches, Temperature Elements, Transmitters & Switches Products 12 VERTICAL MARKETING – Targeted Products Application Generators Maintenance Switchgear Key Manufacturers HW, Burns, Pyromation, Phoenix, GE, General Monitors Ashcroft, Wika, Dwyer, Barksdale, ASCO, GE, Badger, Red Lion, Phoenix HW, Veris, GE, Red Lion Products • Hydrogen Purity Analyzers • RTDs for Zone Temperature Measurements • Surge Protectors for RTDs • Gas Detection • Flowmeters • • • • • • • • Energy Submetering • Graphical Displays • RTUs Gauges Pressure Switches Moisture Detection Portable Flowmeters PLCs Network Switches Valves 13 VERTICAL MARKETING – Targeted Products Application Cooling Tower Key HW, Siemens, Flowline, Badger, GE, Manufacturers Red Lion, ABB Products • • • • • Variable Frequency Drives Level Transmitters & Switches Flowmeters RTUs Rotameters Substation/Switchyard GE, Pyromation, Burns, Red Lion, HW • • • • Moisture Detection Temperature Sensors Data Collectors Wireless Dielectric Oil Pressure Transmitters 14 VERTICAL MARKETING – Next Steps Existing Account Development • Marketing – Segregate customers in deciles 1-5 that provide ICD with the best opportunity for growth – Identify product “gaps” from decile report for each customer and provide to sales rep to support total selling effort – Identify key decision makers from SLX and identify missing decision-maker titles – Market ICD to these customers • Sales – Review product “gaps” from decile report for each customer in order to support total selling effort – Make calls or schedule visits to customers to review gaps and opportunities – Report back results • Call Center – Confirm existing contact info is correct – Obtain missing decision-makers’ contact information & update SLX – Pass information along to salesperson and marketing 15 VERTICAL MARKETING – Next Steps Account Expansion • Marketing – Identify existing accounts who have additional facilities throughout the US that we are NOT currently doing business with – Focus on facilities within our footprint – Market ICD to these customers • Call Center – Identify a contact at new facility and provide customer profile if possible – Schedule follow-up for sales • Sales – Follow-up on leads from Call Center – Report back results 16 VERTICAL MARKETING – Next Steps New Customer Development • Marketing – Identify and analyze companies in the Top 100 that we are not doing any business with – Generate and analyze Hoovers prospect list for additional opportunities – Market ICD to these customers • Call Center – Identify a contact at prospective account and provide customer profile if possible – Schedule follow-up for sales • Sales – Follow-up on leads from Call Center – Report back results 17 VERTICAL MARKETING – Next Steps Additional Next Steps for Marketing • Conduct monthly webinar with Power team to track plan & review progress • Create internal and external collateral and support materials including: • Brochures • Line cards • Emails • Case studies & white papers • Promotions • Videos • Create a landing page dedicated to Power content on our website • Create lead-generation opportunities • Social media activity targeted at power industry and groups 18 VERTICAL MARKETING Thank You Please share your thoughts & ideas! 19
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