JOB DESCRIPTION FORM
JOB TITLE:
Street Cleansing Supervisor
DATE COMPILED:
May 2011
DEPARTMENT:
Broxbourne Services
COMPILED BY:
Head of Broxbourne Services
No of people employed
in this capacity:
One
JOB NO: 1B017S
________________________________________________________________________
JOB OUTLINE
Purpose
To provide effective hands on operational management of the street cleansing service,
supervise street cleansing staff, monitor performance and ensure contract specifications
and targets are met.
Duties
1. Organise and supervise the works of street cleansing teams. Keep, maintain, and
update records of work in progress/completed, and of all staff arrangements
including checking time sheets for normal and overtime working and arranging cover
for holiday periods and other absences.
2. Pre-plan resource allocation against scheduled work in liaison with the operations
manager.
3. Work with teams as necessary, lead by example and communicate expectations
including levels of performance and productivity required.
4. Monitor the productivity of staff both in terms of quality standards and outputs by
checking work in progress and upon completion.
5. Compile necessary work schedules and work monitors, and other paper work such
as work instructions and working procedures necessary for performance monitoring
and quality assurance.
6. Maintain computer records as required in a timely and accurate manner.
7. Manage and motivate front line staff to ensure qualitative and quantitative targets are
met. This will entail conducting individual appraisals
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8. Maintain the presentation of vehicles and plant paying particular attention to ensuring
all vehicles are checked for defects by drivers at the beginning and end of each
working day, and that defects are recorded and addressed accordingly.
9. Implement contingency arrangements in the event of plant breakdowns, staff
shortages, or any incidents which might cause service delay or failure.
10. Provide on-site training as required for all plant and equipment.
11. Ensuring all client complaints (e.g. reworks) are remedied in a timely manner,
confirming the action taken with the client.
12. Supervise specific projects such as intensive cleansing operations and cleansing of
the A10 and other high speed roads.
13. Ensure staff adhere to health and safety, legal and quality requirements and any
relevant codes of practice and work instructions. This includes ensuring staff are
wearing supplied PPE and uniform.
14. Ensure that staff adhere to disciplinary rules and acceptable behaviour and take
necessary action in the event of breaches.
15. Maintain and control stocks of supplies, such as sacks, litter pickers and brooms.
Ensure re-ordering is prompted in a timely fashion.
16. To supervise staff at weekends, bank holidays and evenings as directed by the
contract manager.
17. Deputise for other supervisors as required (e.g. annual leave, sickness).
18. Undertake any other duties appropriate to the position, which contribute to the
purpose and objectives of Broxbourne Services.
_______________________________________________________________________
RESPONSIBILITY AND AUTHORITY
Staff
Street cleansing operatives
Financial
N/A
Professional
Equipment
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Mechanical sweepers and other cleansing equipment such as
jet washers.
Normal office equipment and VDU interface systems, PCs,
terminals, printers.
RELATIONSHIPS
Accountable to
Operations Manager
Contacts with other people:
(a) Own Department
All staff within Broxbourne Services
(b) Elsewhere within the Wide, at all levels within the Council, particularly
Council
Environmental Services
(c) Outside the Council
Mainly members of the public and other contractors
PHYSICAL CONDITIONS
Location:
Based at New River Trading Estate
Exertion:
Normal for manual work and driving.
Accident/Health Risks:
Normal for street cleansing activities.
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