Local Authorized Plantronics Distributor - 23 years Plantronics UC Certified, Contact Center Certified Started headset industry 1961 Provided Neil Armstrong’s headset! 12/11/14 Meet the Team • Jennifer Bjorklund, Account Manager, BTP • Eric Torrison, Owner, BTP • Marilyn Torrison, Owner, BTP • Kevin Sunderland, NW Regional Manager, Plantronics 80-sec message Business Telecom Products © - 2014 2 < 20% of “broken” Wireless really are $14,000 value Business Telecom Products © - 2014 3 Stop the Waste Business Telecom Products © - 2014 4 BTP Facilitates & Manages Warranties BTP Support # Purchase date for FREE in-warranty advance replacement Business Telecom Products © - 2014 5 6 40% TCO Savings Average extra cost without BTP services: • • • • • Time returns/shipping $11 Time handling warranty internally $17 Time setup and training $27 Time supporting $41 Time/cost unnecessary replacements $207 Business Telecom Products © - 2014 7 BTP – Your Valued Partner • • • • • • • • • Calls answered live Mon-Fri, 8-5 Free setup of new products Free ongoing training & updates Consultations—find right products Order QC, 6-step process Flag unusual orders In-warranty tracking Full support for life of headset Friendly, experienced, local Business Telecom Products © - 2014 8 What’s New! Corded Headsets Call Center & Enterprise Office EncorePro HW540 & 530 EncorePro HW510 & 520 Business Telecom Products © - 2014 9 What Else is New! Music - Workout Music BackBeat FIT Wireless BackBeat PRO Wireless Business Telecom Products © - 2014 10 800-457-4287 [email protected] Business Telecom Products © - 2014 11
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