SCHOOL DISTRICT #83
(NORTH OKANAGAN-SHUSWAP)
HOW WE GOT TO $.76 FROM
$.91 ……. IN LESS THAN 2 YEARS
OUR JOURNEY
AWARENESS
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BCPSEA mid April 1999 –
Attendance Management / Return
to Work Program Workshop
Change in classification groupings
Expected significant increase in
base rate
REALITY CHECK
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1999
1998
1997
1996
HISTORICAL TREND
BASE RATE
$.34
$.42
$.52
$.47
SD #83 RATE
$.34
$.47
$.59
$.52
Average 11% surcharge
NEXT STEPS
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RELIEF OF COSTS
ANALYSIS
REVIEW CURRENT
PRACTICE AND
PROCEDURE
MAKE
RECOMMENDATION
FOR CHANGE
RELIEF OF COSTS
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PREPARE A THREE YEAR CLAIMS ANALYSIS
1997–99
IDENTIFY THE TOP FIVE CLAIMS COST IN
EACH YEAR
LOOK FOR CLAIMS THAT MET CRITERIA
PREPARE LETTERS REQUESTING COST
RELIEF ON ELIGIBLE CLAIMS
SUBMITTED SEVEN LETTERS RECEIVED
COST RELIEF ON FOUR CLAIMS
REVIEW OF CURRENT PRACTICE
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Identified variation in reporting to WCB.
Highlighted lost opportunity with lack of
involvement from First Aid Attendants.
Had no single point of entry for review, no
central filing system and no collection of
statistics.
No communication with employees or
WCB.
We essentially signed “blank” cheques on
claims.
RECOMMENDATION
BASED ON:
 Our historical trend of assessments
averaging 11% surcharge and
 Year 2000 assessment rate of $.91 when
base rate $.80 and
 Deficiencies that were identified in our
current practice and
 Lack of district-wide accident reporting
statistics and information
THAT WE IMPLEMENT A CLAIMS
MANAGEMENT PROGRAM
CLAIMS MANAGEMENT PROGRAM
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Developed new incident reporting form that
captured full information.
Communicated new process, form and
responsibilities to Principals/Managers and
first aid attendants at each facility.
Established new centrally located record
keeping practice and implemented a new
review of documents step.
Created new database to record and report
incident information to District Safety
Committee and Senior Management.
RESULTS

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Increased INVOLVEMENT in
workplace incidents by employer,
supervisor and employee
STATISTICS regarding workplace
incidents which facilitate more
informed decision making
Increased COMMUNICATION
between employee, facility and WCB
$ SAVINGS as a result of tighter
controls and procedures
COST vs BENEFIT


Implementation costs include new form set
up, database development and claims
management course for two people.
Approximate incremental cost of $2,000.
Benefits include a comprehensive and
accountable program which provides
reporting and saves approximately 15% of
the cost of WCB premiums annually.
KEY RESOURCES
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BCPSEA – John Bonnet, OH & S
S.D. #42 Maple Ridge – Pitt
Meadows
S.D. #63 Saanich
BC Labour Employers’ Advisers –
www.labour.gov.bc.ca and click on
Employers’ Advisers