PRISMAs Integrated Secondary Functionality 18 February 2014 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a Trade by the Initiating Shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 2 Introduction to the new secondary functionality Before, shippers had to use several platforms for secondary trading… Shipper 1 Capsquare Shipper 2 PRISMA primary PRISMA secondary 18/02/2014 | Chart 3 Introduction to the new secondary functionality In January 2014, the new integrated secondary functionality was launched at PRISMA… Secondary functionalities were integrated as a separate module into the PRISMA platform and will step by step replace the currently existing secondary platforms PRISMA Platform Auctions FCFS Surrender 1 2 Secondary Supporting processes 1 Secondary functionalities were integrated seamlessly in the existing platform 2 Supporting processes like registration, grid point master data etc. are used by all functionalities 18/02/2014 | Chart 4 Introduction to the new secondary functionality Overview of the functionalities of the PRISMA platform PRISMA Platform Shipper registration Primary capacity Secondary capacity Credit Limits Overview of grid points Balancing groups and portfolios Auctions FCFS Bookings Shippers can create Trade Proposals OTC Capacity Bundling, Upgrade, Surrender (bilateral) Call for Orders FCFS Display of contract positions 18/02/2014 | Chart 5 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a Trade by the Initiating Shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 6 Basic Principles Platform Roles Guest (unregistered) Everyone – no registration and login is required. Guests can look at all publicly available information. Shipper User Shipper role with the right to trade capacities with the TSOs and other shippers. A shipper can have multiple users. All users can be authorised for both primary and secondary capacity trading. TSO User Role for performing non-configurative tasks for the TSOs like activating/deactivating shippers. May use the secondary market to acquire capacity on the TSOs own grid points. TSO Admin Admin role for the configuration of TSO specific values and the management of documents. May use (as well as the TSO user) the secondary market to acquire capacity on the TSOs own grid points. 18/02/2014 | Chart 7 Basic Principles Registration – Access to secondary capacity trading In order to trade on the secondary market of the PRISMA platform NO separate registration is required if you are already registered to PRISMA. Some TSOs may, however, require additional documents from already registered shippers. New shippers registering on the PRISMA platform will automatically receive all application documents for primary and secondary trading. After successful evaluation of the application documents the TSOs will activate the shipper for primary and/or secondary trading. If you were only registered to the old PRISMA secondary or to capsquare you will need to register to the PRISMA platform. 18/02/2014 | Chart 8 Basic Principles Registration – Viewing a shippers’ secondary market access The status of a shippers’ activation in the primary and secondary market can be viewed under “MY PRISMA” “Account Maintenance” “Status”. Displays a shippers’ status information for the primary and secondary market access 18/02/2014 | Chart 9 Basic Principles Basic Features 1/2 Contract Duration The contract period of each trade proposal can be defined individually by the shipper Capacity Categories Firm and interruptible capacity of all categories supported by the respective TSO can be traded on the secondary market Transaction Types Capacity assignment & transfer of use are supported by PRISMA; TSO’s can configure which transaction types are allowed to be traded at the corresponding points Trading Times Secondary products can be traded 24/7 on the platform Lead time of the respective TSO must to be considered when trade proposal expiry date is set by the shipper Anonymity All non-OTC trading procedures are anonymous until the deal is concluded; only then are the parties are revealed to each other The counterparties may remain completely anonymous during the entire contract lifecycle if supported by the TSO (only possible for capacity assignments, with a price of € 0,00) 18/02/2014 | Chart 10 Basic Principles Basic Features 2/2 Prices Prices (shipper to shipper) are entered in ct/kWh/h Negative prices are allowed, i.e. the selling shipper could pay the buying shipper for taking over capacity For a capacity assignment, the field “Price” means the amount of money the counterparty has to pay to the initiating shipper (regulated tariff and surcharge will have to be paid directly to the TSO by the new counterparty and go on top of the price) For a transfer of use, the field “Price” means the full amount of money the counterparty has to pay to the initiating shipper ( including the regulated tariff and possible surcharge; no further money will be paid to the TSO) Bundling Unbundled entry & exit products at the same point can be sold as a bundle if supported by the TSO Product Settings The shipper placing the trade proposal can indicate whether it is allowed to buy/sell only a part of the offered/requested amount or period. Additionally, a minimum amount or period per trade can be set. 18/02/2014 | Chart 11 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a Trade by the Initiating Shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 12 Secondary Trading Overview Overview of Trade Proposals The overview of all trade proposals can be found in the section „Proposals” Search for trade proposals according to certain criteria The overview can be sorted using different viewing options View the details of a selected trade proposal 18/02/2014 | Chart 13 Secondary Trading Overview Overview of Trade Proposals The symbol legend gives a registered user personalised information on the respective trade proposal, e.g. whether the proposal is open to the user due to pre-set conditions of the counterparty. The legend of personalised information can be found at the bottom of the proposals page. 18/02/2014 | Chart 14 Secondary Trading Overview Secondary Trading symbols Secondary trading is possible at this network point. You have already responded to the proposal. This proposal was created by you. You cannot respond to the proposal because the TSO activation is missing or you have not been authorised by the TSO to trade on the secondary market. You cannot respond to the proposal because you are not on the shippers trader list. 18/02/2014 | Chart 15 Secondary Trading Overview Details of secondary trade proposals The master data browser contains all the trade proposals with detailed capacity information. These are for example: Trading procedure (FCFS, CFO, OTC) Proposal Type (proposal to sell or to buy capacity) Transaction Type (assignment or transfer of use) TSO Name of the network point Price of the capacity (if entered also the price for the underlying primary capacity is shown) Entry or exit Expiration date of the trade proposal (the date until which OTC and FCFS trade proposals are open for responses) Closure of the submission window (the date and time until which a CFO trade proposal is open for responses) 18/02/2014 | Chart 16 Secondary Trading Overview Details of secondary trade proposals When you select a trade proposal all details of the trade proposal are displayed. In the details you can also view how many trades have already been concluded. It is displayed how many trades have already been concluded for the respective proposal. 18/02/2014 | Chart 17 Secondary Trading Overview Overview of Trades The overview of all individual responses to a placed trade proposal can be found in the section „Trades” Search for trades according to certain criteria The overview can be sorted using different viewing options View the details of a selected trade 18/02/2014 | Chart 18 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a Trade by the Initiating Shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 19 Secondary Trading Procedures Basic Definitions Term Definition Trade Proposal A Trade Proposal is a proposal of a shipper to either buy or sell capacity on the secondary market Request A Request is a response of a potential Buyer on a Trade Proposal, where the Trade Proposal creator is proposing to sell capacity Offer An Offer is a response of a potential Seller on a Trade Proposal, where the Trade Proposal creator is proposing to buy capacity There are two types of trade proposals: Proposal to sell capacity: A shipper holds capacity that they want to sell on the secondary market Shippers in the market can place requests to buy capacity from the shipper who placed the trade proposal Proposal to buy capacity: A shipper is looking for capacity on the secondary market Shippers in the market can place capacity offers to the shipper who placed the trade proposal 18/02/2014 | Chart 20 Secondary Trading Procedures Over the Counter (OTC) Definition: One of both Shippers creates Trade Proposal and states the counterparty. The shippers agree on a capacity trade in advance (bilaterally outside of the platform), registration, confirmation and validation is done on the PRISMA platform. Price and conditions of the trade are agreed upon by the parties in advance. Counterparty is notified as soon as the Trade Proposal has been submitted and validated. Counterparty can respond to the Trade Proposal, the Request/Offer is considered as the confirmation of the counterparty. Rules that apply for OTC deals: The counterparty that accepts or rejects the deal cannot change the price The vendor can also send the OTC request to several parties OTC Initiated by Selling Shipper Initiated by Buying Shipper • Offline negotiation on price & conditions • Selling Shipper registers transaction • Buying Shipper only confirms • Offline negotiation on price & conditions • Buying Shipper registers transaction • Selling Shipper only confirms 18/02/2014 | Chart 21 Secondary Trading Procedures OTC Process Chart Validate proposal Place a response Create trade Validate trade Confirm trade Publish trade Receive trade confirmation Create trade proposal Responding Shipper Initiating Shipper Create trade proposal Receive trade confirmation Platform Validate trade proposal TSO* Accept trade Receive trade proposal * 2 TSOs for bundled products Create trade Activity on the platform Validate trade Confirm trade Validate trade Receive trade confirmation Activity is not on the platform 18/02/2014 Publish trade | Chart 22 Secondary Trading Procedures First Come First Served (FCFS) Definition: Procedure initiated by party who creates a Trade Proposal, either a proposal to buy or a proposal to sell capacity. The price of the proposal to buy or sell is considered as the fixed price the buyer/seller is willing to pay/sell for. If a Shipper wants to respond to a proposal to sell, he creates a Request. If a Shipper wants to respond to a proposal to buy, he creates a Offer. Once the Request or Offer was submitted, it is automatically accepted FCFS proposals are anonymous until the deal has been confirmed Initiated by Selling Shipper FCFS • Binding offer by Selling Shipper at fixed price • Countered with (partial) Response by Buying Shipper Initiated by Buying Shipper • Binding request by Buying Shipper at fixed price • Countered with (partial) Response by Selling Shipper 18/02/2014 | Chart 23 Secondary Trading Procedures FCFS Process Chart Validate proposal Place a response Create trade Validate trade Confirm trade Publish trade Receive trade confirmation Create trade proposal Responding Shipper Initiating Shipper Create trade proposal Receive trade confirmation Platform Validate trade proposal TSO* Create a response Receive trade proposal * 2 TSOs for bundled products Publish trade Create trade proposal Activity on the platform Validate trade Confirm trade Validate trade Receive trade confirmation Activity is not on the platform 18/02/2014 Publish trade | Chart 24 Secondary Trading Procedures Call for Orders (CFO) Definition: Procedure initiated by party who creates a Trade Proposal, either a proposal to buy or proposal to sell capacity. The price of the proposal to buy/sell is considered as the max./min. the buyer/seller is willing to pay/sell for. If a Shipper wants to respond to a proposal to sell, he creates a Request . If a Shipper wants to respond to a proposal to buy, he creates a Offer. The party who created the Trade Proposal can wait for more Requests or Offers to come. The party who created the Trade Proposal can select the Requests or Offers he accepts from all received Requests or Offers. CFO proposals are anonymous until the trade has been confirmed, i.e. is purely based on capacity facts; this implies that the trade cannot be negotiated. Rules that apply to Call for Orders: When placing a request, the buyer can set a maximum price he is willing to pay. When placing an offer, the vendor can set a minimum price he is willing to accept. Both the buyer and the vendor have to set the maximum amount of capacity that they request/offer. Initiated by Selling Shipper Call for Orders • CFO started by Selling Shipper • Buying Shipper proposes (partial) Response & price • Response evaluation by Selling Shipper Initiated by Buying Shipper • CFO started by Buying Shipper • Buying Shipper proposes (partial) Response & price • Response evaluation by Buying Shipper 18/02/2014 | Chart 25 Secondary Trading Procedures CFO Process Chart Validate proposal Place a response Create trade proposal Create trade Validate trade Platform TSO* Receive trade proposal * 2 TSOs for bundled products Publish trade Create trade proposal Activity on the platform Publish trade Receive trade confirmation Create a response Validate trade proposal Confirm trade Receive trade confirmation Accept response Responding Shipper Initiating Shipper Create trade proposal Validate trade Confirm trade Validate trade Receive trade confirmation Activity is not on the platform 18/02/2014 Publish trade | Chart 26 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a Trade by the Initiating Shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 27 How to place a proposal to buy or sell capacity First steps To start creating a trade proposal simply go to the “Proposals” overview and click on the “Create” Button From there the platform will take you through various steps to place your trade proposal on the secondary market Click here to create a trade proposal for the secondary market 18/02/2014 | Chart 28 How to place a proposal to sell capacity Step 1 – Selecting your trade proposal type Select whether you would like to buy or sell capacity 18/02/2014 | Chart 29 How to place a proposal to sell capacity Step 2 – Defining the capacity information (1/3) Select whether you would like to trade an unbundled/bundled deal or whether you want to create a bundled trade proposal out of two unbundled deals 18/02/2014 | Chart 30 How to place a proposal to sell capacity Step 2 – Defining the capacity information (2/3) Select whether you would like to create the trade proposal from a primary or secondary deal concluded on the platform, an external deal (information needs to have been uploaded by the TSO), or if you would like to manually enter the capacity information If the options “primary deal”, “ secondary deal” or “external deal” are selected, the capacity information is automatically prefilled form the platform; select “manual” if you would like to enter the capacity information yourself 18/02/2014 | Chart 31 How to place a proposal to sell capacity Step 2 – Defining the capacity information (3/3) Select the deal ID of the underlying primary deal or enter the information manually (if selected) 18/02/2014 | Chart 32 How to place a proposal to sell capacity Step 3 – Selecting the trading procedure Step 1 and 2 are the same for all trade proposals In Step 3, where you decide which trading procedure you would like to use the required information slightly varies depending on the selected trading procedure. Test TSO Select your desired trading procedure 18/02/2014 | Chart 33 How to place a proposal to sell capacity Step 3 – Selecting the transaction type Select your desired transaction type 18/02/2014 | Chart 34 How to place a proposal to sell capacity Step 3 – Selecting the transaction type If supported by the respective TSO, it is possible to remain completely anonymous throughout the whole trading process (only applicable for FCFS & CFO) FCFS 18/02/2014 | Chart 35 How to place a proposal to sell capacity Entering information in an OTC procedure In an OTC procedure you can select from a list of shippers who have agreed to be published on the platform The email address of the respective counterparty can be entered manually If several email addresses of the counterparty shipper need to be entered, enter them after one another separated by a semicolon ( ; ) Test TSO Select your desired counterparty Enter the email address of the counterparty 18/02/2014 | Chart 36 How to place a proposal to sell capacity Entering information in an OTC procedure Enter the capacity information for your offer Set the date until which you would like to receive responses to your offer 18/02/2014 | Chart 37 How to place a proposal to sell capacity Entering information in an FCFS procedure For FCFS there is additional information to be entered: Define the minimum amount for possible responses to your trade proposal Define the minimum contract runtime for possible responses to your trade proposal 18/02/2014 | Chart 38 How to place a proposal to sell capacity Entering information in an CFO procedure In case of a bundled point you can find the respective bundle information in two separate columns Define the closure time of the submission window. You can set a later expiration date for the trade proposal in order to have time to evaluate the responses. 18/02/2014 | Chart 39 How to place a proposal to sell capacity Step 4 – Selecting a trader list and trading conditions FCFS You may select a prepared trader list for your offer (only for FCFS and CFO) You may attach trading conditions to the offer 18/02/2014 | Chart 40 How to place a proposal to sell capacity Step 5 – Check your data and submit the trade proposal Before submitting your offer you need to check the data of your trade proposal in this final step You can decide whether you would only like to save your proposal to publish it late or if you would like to publish it to the market right away 18/02/2014 | Chart 41 How to place a proposal to sell capacity Optional: Submitting your proposal to sell at a later stage If you previously only prepared and saved your proposal you can submit the proposal “ From the “proposal overview”. You also have the possibility to make changes to your prepared proposal in this step. 18/02/2014 | Chart 42 How to place a proposal to buy First steps To start creating a trade proposal simply go to the “Proposals” overview and click on the “Create” Button From there the platform will take you through various steps to place your trade proposal on the secondary market Click here to create a trade proposal for the secondary market 18/02/2014 | Chart 43 How to place a proposal to buy capacity Step 1 – Selecting your trade proposal type Select whether you would like to buy or sell capacity 18/02/2014 | Chart 44 How to place a proposal to buy capacity Step 2 – Defining the trade proposal Step 2.1: Select a TSO You can select the TSO from a list in the drop down menu 18/02/2014 | Chart 45 How to place a proposal to buy capacity Step 2 – Selecting the network point Search for a specific network point Select a network point from the list. The points marked in blue are available for secondary trading 18/02/2014 | Chart 46 How to place a proposal to buy capacity Step 3 – Select trading procedure and transaction type Select your desired trading procedure Select your desired trading procedure Select your desired transaction type 18/02/2014 | Chart 47 How to place a proposal to buy capacity Step 3 – Enter the capacity information for your proposal to buy If you only want to buy the full amount and runtime of the trade proposal simply set the minimum lot size and minimum lot runtime to the full amount. Enter your balancing account / portfolio code Enter the capacity information for the capacity you would like to buy Enter the date at which you would like your proposal to end 18/02/2014 | Chart 48 How to place a proposal to buy capacity Step 4 – Selecting a trader list and trading conditions You may select a prepared trader list for your proposal to buy You may attach trading conditions to the proposal 18/02/2014 | Chart 49 How to place a proposal to buy capacity Step 5 – Check your data and submit the proposal to buy Before submitting your proposal to buy you need to check the entered data. In this step you can decide whether you would only like to save your proposal and publish it late or whether you would like to submit it right away 18/02/2014 | Chart 50 How to place a proposal to buy capacity Optional – Submitting your proposal to buy at a later stage If you previously only saved your proposal, you can submit it at a later stage under “Trade Proposals” “Proposal Overview”. You also have the possibility to make changes to your prepared proposal or delete the proposal in this step. 18/02/2014 | Chart 51 How to withdraw a submitted trade proposal to buy or sell It is possible to withdraw your submitted proposals as long as no responses were accepted by the initiating shipper. The status of a withdrawn trade proposal is changed to “withdrawn” and can be viewed under “Proposals”. The status of all corresponding trades is changed to “cancelled” and can be views under “Trades”. 18/02/2014 | Chart 52 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a Trade by the Initiating Shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 53 How to respond to a Proposal to Buy Starting a response to a secondary market trade proposal A response to an existing proposal on the secondary market can be started from the “Proposal Overview”. 18/02/2014 | Chart 54 How to respond to a Proposal to Buy Checking the proposal details Check the information of the proposal you would like to respond to and click “Respond” 18/02/2014 | Chart 55 How to respond to a Proposal to Buy Step 1 – Entering the information of your offer In the next step to place a response on the “Proposal to buy” you need to enter information of the capacity you would like to sell to the counterparty. Select whether you would like to create the response (offer) from a primary or secondary deal concluded on the platform, an external deal or if you would like to manually enter the capacity information Select the deal ID of the underlying primary deal or enter the information manually (if selected) 18/02/2014 | Chart 56 How to respond to a Proposal to Buy Step 2 – Select trader list and trading conditions In the next step you can check your entered information and select a trader list if required. 18/02/2014 | Chart 57 How to respond to a Proposal to Buy Step 3 – Check the entered information In the last step you can check your entered information and create the response. 18/02/2014 | Chart 58 How to respond to a Proposal to Sell Starting a response (request capacity) A response to a proposal to sell on the secondary market can be started from the “Proposal Overview”. 18/02/2014 | Chart 59 How to respond to a Proposal to Sell Step 3 – Enter the capacity information for your response If you do not want to buy the full amount of capacity you can specify your requested capacity in this step. Under “Expiration date” you can also define how long your response will be binding (until when you expect an acceptance from the counterparty and the TSO). Enter your balancing account / portfolio code. Enter the capacity information for the capacity you would like to buy. Select a trader list if you would like to use one. 18/02/2014 | Chart 60 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a Trade by the Initiating Shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 61 Accepting / rejecting a Trade by the Initiating Shipper Accepting a Trade Acceptance or Rejection of a Trade applies only for CFO (Call for Orders) Any reaction to a created proposal can be started from the menu item “Trades”. Directly accept or reject a Trade or click on details to first view the Trade 18/02/2014 | Chart 62 Accepting / rejecting a Trade by the Initiating Shipper Accepting a Trade Any reaction to a created proposal can also be started from the “Proposal Overview”. Click on the details button to view all corresponding Trades 18/02/2014 | Chart 63 Accepting / rejecting a Trade by the Initiating Shipper Accepting a Trade Click on the details button to view and accept/reject a Trade and to view its details 18/02/2014 | Chart 64 Accepting / rejecting a Trade by the Initiating Shipper Accepting a Trade The status of a Trade changes from “new” to “pending” after it was accepted/rejected by the initiating shipper. Once the Trade has been accepted by the respective TSO it changes to “finished” If the TSO rejects the Trade its status changes to “rejected” The involved shipper parties are informed about the TSO validation via email. Click accept / reject button 18/02/2014 | Chart 65 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a response of a shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 66 Additional Features Trader Lists Trader lists can be used to restrict the secondary trading process to a defined number of counterparties Trader lists help shippers to restrict trading in accordance with their company’s requirements (e.g. in terms of credit worthiness) When creating a trade proposal or placing a response shippers can decide whether they would like to apply a trader list in their trade proposal / response It is possible to prepare various trader lists in advance to accompany the various requirements of the shippers’ company Limitations: A trader list has to have at least three entries Once a trader list is applied it can be also be withdrawn, but no other list can be applied to the same trade proposal or response Once a trader list is applied additional entries may be added to the list Entries may only be removed when the trade proposal or response has reached a final status (e.g. expired or finished) 18/02/2014 | Chart 67 Additional Features Trader Lists You can create one or more trader lists under “My PRISMA” “Account Maintenance” 18/02/2014 | Chart 68 Additional Features Trader Lists Please note that the selection list only shows shippers who have agreed to be visible on the platform. Other shippers can be added by entering the EIC Code. Enter the name of your trader list Select 3 or more shippers that you would like to be able to participate in secondary trading for your proposals / responses You can also add traders by entering their EIC code 18/02/2014 | Chart 69 Additional Features Trader Lists Create further trader lists Click here to view the full list or to reduce the size of the list Click here to edit or delete the trader list 18/02/2014 | Chart 70 Additional Features Trader Lists Lists can be selected during trade proposal creation 18/02/2014 | Chart 71 Agenda Introduction to the new secondary functionality Basic Principles Role Definitions Registration Basic Features Secondary Trading Overview Secondary Trading Procedures How to Create a Proposal to Buy / Sell How to Place a Response Accepting / Rejecting a response of a shipper Additional Features Trader Lists Trading Conditions 18/02/2014 | Chart 72 Additional Features Trading Conditions Shipper can choose whether standard trading conditions provided by PRISMA* shall apply or to attach his own trading conditions to the product. Individual trading conditions can be uploaded to the platform. Those documents are then available during the creation of a trade proposal. Create new trading conditions * PRISMA is currently supporting EFET to write standard trading conditions, these will be available on the platform after finalization. 18/02/2014 | Chart 73 Additional Features Trading Conditions Enter name for trading conditions Select file for upload 18/02/2014 | Chart 74 Additional Features Trading Conditions All uploaded files are listed Files can be deleted and viewed Files can be selected during trade proposal creation 18/02/2014 | Chart 75 Contact Contact information Information before registering on the platform PRISMA Hotline Tel.: +49 341 699 2990 66 [email protected] For technical issues after registration User Help Desk Tel.: +49 341 699 2990 69 [email protected] For TSO related issues Please call your individual TSO contact 18/02/2014 | Chart 76
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