VALUES An Individual’s Right to Work Having a job is crucial for people's social integration, physical and mental health, well-being and self-realisation ..… whatever their abilities and disabilities are. Organisational Practices Individual Behaviours Focussed on finding people real work in the open labour market. Staying focused on delivering an employment support service to those individuals who are keen to find paid employment. Recognising when it would be more appropriate to signpost or end services to individuals who would be better helped by other organisations. Flexible, person-centred support A bespoke employment service for each individual - ‘one size doesn’t fit all’! Organisational Practices Individual Behaviours Supporting and promoting the five stage supported employment model as being the most effective method of securing sustainable employment for our clients. Taking time to get to know clients as individuals and ascertaining their employment aspirations. Being sensitive to our clients’ individual support needs and adjusting our services accordingly. Being open and honest with clients, matching them to realistic opportunities appropriate to their skills, abilities and areas of interest. Drive and Determination We are resilient and sustain our commitment to the best outcomes for our organisation, staff and clients. Organisational Practices Individual Behaviours Organisational policies and procedures that outline leadership, structure and strategic focus for the organisation as a whole. Willingness to ‘go the extra mile’ to deliver better outcomes. Consistently delivering on our commitments earns us credibility and trust from those around us. Measuring effectiveness using robust recordkeeping systems Being open and honest with individuals when things aren’t working out. Not being discouraged by failures but learning from them and applying that knowledge to achieve better outcomes in future. Complying with organisational requirements to record and evidence our work. Organisational Culture Our flat organisational structure promotes a culture of openness allowing us to be flexible and responsive. Organisational Practices Individual Behaviours Working collaboratively with other services; initiating joint approaches to delivering services. Networking with people in other organisations, building trust and leading to potential joint initiatives. Nurture and support creativity and the development of new ways of working. Providing opportunities for structured discussion, questioning and information sharing. The flow of ideas is facilitated from all levels of the organisation. Individuals feel empowered to suggest new ideas and different ways of doing things. Encouraging open experimentation and accepting failure as a necessary part of change and progress. Listening actively, speaking candidly, questioning thoughtfully, and challenging openly. Finding multiple ways to get good results.
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