GOALS & OBJECTIVES
MR TV ANTENNA PTY LTD
A C N: 615 662 827
Increase Revenue
We will be launching a product called MR.SPARKY
Increase Profit
With the launch of MR.SPARKY we are hoping to increase profits for 2018 Financial Year
Increase Efficiency
Increasing efficiency with decreasing days of work for employees we will increase the
Work and Family balance and have employees spending more time with their families.
Have Happy Customers
We all want happy customers, so a great example goal is Have Happy Customers. When customers are
happy, that typically means our business is operating effectively across all departments. Happy
customers also help defend the business from competitive threats and customer fatigue. While the best
way to establish employee performance objectives for this goal is to talk to your customers and
understand their pain points and expectations, here are a couple objective examples to consider:
Close more customer tickets
Increase onsite customer visits
Reduce customer hold time
Support the Community
Social initiatives focus a business on providing services and support to the local and national
communities a business aims to serve. A goal like Support the Community will have the entire team
considerate of their obligation to be good corporate citizen. Example objectives include:
Donate employee hours to a cause
Sponsor charitable events
GOALS & OBJECTIVES
MR TV ANTENNA PTY LTD
A C N: 615 662 827
Foster Strong Culture
This business goal is all about being a great place to work for our employees. About providing an
environment where employees can develop both professionally and personally. A couple objectives for
this goal:
Plan offsite team building meetings
Offer more training programs
Build Amazing Product
Nothing represents our business more than our products, so placing product improvement and
excellence at the forefront of our goals. Understanding the competitive landscape, new revenue
opportunities, and market appetite to map out the most profitable approach to our goals. Here are a few
example objectives:
Increase feature set
Apply new design