PASQUOTANK – CAMDEN – ELIZABETH CITY CENTRAL COMMUNICATIONS CENTER Radio System Needs Assessment FINAL REPORT SUBMITTED DECEMBER 2015 TO: Pasquotank County, Camden County and City of Elizabeth City, NC TABLE OF CONTENTS Executive Summary ................................................................................................................. 1 1. Introduction.................................................................................................................... 7 2. Methodology .................................................................................................................. 7 2.1. Initial Meeting ......................................................................................................................... 7 2.2. Public Safety Agency Representative Interviews ................................................................ 8 2.3. Web Survey ............................................................................................................................ 8 2.4. Radio Site Surveys ................................................................................................................ 8 2.5. Report Development .............................................................................................................. 8 3. Findings ......................................................................................................................... 8 3.1. Technical Baseline................................................................................................................. 9 3.2. Operational Baseline ........................................................................................................... 21 3.1.1. 3.1.2. 3.1.3. 3.1.4. 3.1.5. 3.1.6. 3.1.7. 3.1.8. 3.1.9. 3.1.10. 3.1.11. 3.1.12. 3.2.1. 3.2.2. 4. Current System Design ...................................................................................................................... 9 Coverage ............................................................................................................................................ 9 Capacity ........................................................................................................................................... 10 Subscriber Radios ............................................................................................................................ 11 Radio Sites ....................................................................................................................................... 15 Central Communications Center ...................................................................................................... 17 Equipment End of Life ...................................................................................................................... 17 Frequency Considerations ............................................................................................................... 18 System Resiliency and Single Points of Failure ............................................................................... 18 Connectivity/Backhaul ...................................................................................................................... 19 Interoperability .................................................................................................................................. 19 Maintenance ..................................................................................................................................... 20 User Agencies .................................................................................................................................. 21 Web Survey Responses ................................................................................................................... 22 Analysis ........................................................................................................................ 22 4.1. Coverage .............................................................................................................................. 22 4.2. Capacity................................................................................................................................ 24 4.3. Interoperability Issues and Standards ............................................................................... 26 4.1.1. 4.2.1. 4.2.2. 4.3.1. 4.3.2. 4.3.3. Pasquotank County and Camden County Coverage ....................................................................... 24 Pasquotank County and Camden County Capacity......................................................................... 25 Loading for Trunking Systems ......................................................................................................... 26 DHS Security Guidance and Template ............................................................................................ 27 Interoperability Continuum ............................................................................................................... 28 Technology on the Interoperability Continuum ................................................................................ 32 Mission Critical Partners | i 4.4. Radio System Technologies ............................................................................................... 35 4.5. Emerging Communications Issues and Trends................................................................. 46 4.6. System Lifecycles ................................................................................................................ 49 4.7. Radio Site Resilience ........................................................................................................... 51 4.8. Frequency Bands and Licensing Considerations ............................................................. 52 4.9. Connectivity ......................................................................................................................... 54 4.4.1. 4.4.2. 4.4.3. 4.4.4. 4.4.5. 4.4.6. 4.5.1. 4.5.2. 4.5.3. 4.5.4. 4.6.1. 4.7.1. 4.7.2. 4.8.1. 4.8.2. 4.8.3. 4.8.4. 4.9.1. 4.9.2. 4.9.3. 5. Analog versus Digital ....................................................................................................................... 35 Project 25 (P25) ............................................................................................................................... 37 Network Architectures ...................................................................................................................... 39 Conventional Simulcast .................................................................................................................... 42 Multicast Trunking ............................................................................................................................ 43 Shared Systems ............................................................................................................................... 46 TDMA ............................................................................................................................................... 46 Multiband Radios.............................................................................................................................. 47 ISSI ................................................................................................................................................... 48 Long-Term Evolution (LTE) .............................................................................................................. 49 Equipment Lifecycle ......................................................................................................................... 50 Grounding ......................................................................................................................................... 51 Uninterruptible Power Supply (UPS) ................................................................................................ 52 VHF High Band (150–160 MHz) ...................................................................................................... 52 UHF .................................................................................................................................................. 52 700 MHz ........................................................................................................................................... 53 800 MHz ........................................................................................................................................... 54 Leased Phone Lines ........................................................................................................................ 55 Fiber-Optic Networks ....................................................................................................................... 55 Microwave ........................................................................................................................................ 56 Recommendations ...................................................................................................... 56 5.1. System Options ................................................................................................................... 57 5.2. Subscriber Radios ............................................................................................................... 64 5.3. Consoles .............................................................................................................................. 65 5.4. Logging Recorder ................................................................................................................ 66 5.5. Backhaul ............................................................................................................................... 66 5.1.1. 5.1.2. 5.1.3. 5.1.4. 5.1.5. 5.1.6. 5.1.7. 5.2.1. Option 1—Transitioning to the State’s VIPER P25 Phase I, Trunked System (Recommended) .... 58 Option 2—700 MHz, P25 Phase II, Trunked Simulcast System ...................................................... 59 Option 3—UHF Simulcast System ................................................................................................... 61 Paging System Recommendations .................................................................................................. 62 System Coverage ............................................................................................................................. 62 System Capacity .............................................................................................................................. 63 Interoperability Features .................................................................................................................. 63 Subscriber Radio Features .............................................................................................................. 64 Mission Critical Partners | ii 5.5.1. DC Plant ........................................................................................................................................... 67 5.6. Redundancy and Survivability ............................................................................................ 67 5.7. Maintenance ......................................................................................................................... 67 5.8. Conceptual System Designs ............................................................................................... 68 5.9. Cost Estimates ..................................................................................................................... 69 5.9.1. 5.9.2. 5.9.3. 5.9.4. Option 1 – 800 MHz, P25 Phase I, Trunking—VIPER ..................................................................... 70 Option 2 – 700 MHz P25 Phase II Trunked Simulcast System ....................................................... 72 Option 3 – UHF Simulcast System................................................................................................... 74 Enhancements to the VHF Paging System ...................................................................................... 76 5.10. Sustainment Costs .............................................................................................................. 78 6. Next Steps .................................................................................................................... 78 6.1. Secure Funding .................................................................................................................... 79 6.2. Procurement Options .......................................................................................................... 80 6.2.1. 6.2.2. 7. Sole-source with the VIPER option .................................................................................................. 80 Competitive Procurement (RFP) ...................................................................................................... 80 Conclusion ................................................................................................................... 81 Appendix A – Pasquotank – Camden County Sites Review ............................................... 83 Appendix B – Pasquotank – Camden Existing Coverage Maps ....................................... 154 Appendix C – VIPER System Coverage Maps ................................................................... 203 Appendix D – Conceptual 700 MHz System Coverage Maps ........................................... 208 Appendix E – Conceptual UHF System Coverage Maps................................................... 213 Appendix F – Conceptual Simulcast Paging System Coverage Maps ............................ 218 Appendix G – Microwave Path Studies .............................................................................. 221 Appendix H – Unabridged Survey Results ......................................................................... 231 TABLE OF FIGURES Figure 1 – Portable Radio Models Used by Agencies........................................................................... 13 Figure 2 – Mobile Radio Models Used by Agencies ............................................................................. 14 Figure 3 – Pager Models Used by Agencies ........................................................................................ 15 Figure 4 – Pasquotank County and Camden County Radio Sites ........................................................ 16 Figure 5 – SAFECOM Interoperability Continuum ................................................................................ 28 Mission Critical Partners | iii Figure 6 – Opinion of Probable Cost – Transition to VIPER 800 MHz System...................................... 71 Figure 7 – Opinion of Probable Cost – 700 MHz P25 Phase 2 Trunked ............................................... 73 Figure 8 – Opinion of Probable Cost – UHF Conventional – 5 Site 10 Channel System ....................... 75 Figure 9 – Opinion of Probable Cost – VHF Alphanumeric Paging – 3 Sites ........................................ 77 TABLE OF TABLES Table 1 – Estimated Costs ..................................................................................................................... 5 Table 2 – Pasquotank County/Camden County Subscriber Summary.................................................. 11 Table 3 – Current Tower Use ............................................................................................................... 16 Table 4 – EOL Dates for System Components ..................................................................................... 18 Table 5 – Pasquotank-Camden County Backhaul Summary ................................................................ 19 Table 6 – Pasquotank County Recurring Fees ..................................................................................... 21 Table 7 – Pasquotank-Camden County System Users......................................................................... 21 Table 8 – Erlang C Calculations ........................................................................................................... 26 Table 9 – Analog System Strengths and Weaknesses ......................................................................... 36 Table 10 – Digital System Strengths and Weaknesses ........................................................................ 36 Table 11 – Single-Site Conventional System Strengths and Weaknesses ........................................... 40 Table 12 – Conventional System with Voted Satellite Receivers Strengths and Weaknesses .............. 41 Table 13 – Conventional Simulcast System Strengths and Weaknesses ............................................. 43 Table 14 – Multicast Trunking System Strengths and Weaknesses ..................................................... 44 Table 15 – Simulcast Trunking System Strengths and Weaknesses .................................................... 45 Table 16 – Facility Equipment Lifespan................................................................................................ 50 Table 17 – Maintenance Equipment Lifespan ...................................................................................... 50 Table 18 – Radio Equipment Lifespan ................................................................................................. 50 Table 19 – Microwave Equipment Lifespan .......................................................................................... 50 Table 20 – Potential New UHF Frequency Acquisitions ....................................................................... 53 Table 21 – 700 MHz Assignments for Pasquotank County ................................................................... 53 Table 22 – 700 MHz Assignments for Camden County ........................................................................ 54 Table 23 – VIPER System Strengths and Weaknesses ....................................................................... 59 Table 24 – 700 MHz, P25 Phase II, Trunking System Strengths and Weaknesses .............................. 60 Table 25 – UHF Simulcast System Strengths and Weaknesses .......................................................... 61 Table 26 – Estimated Costs ................................................................................................................. 69 Mission Critical Partners | iv EXECUTIVE SUMMARY Mission Critical Partners, Inc. (MCP) respectfully submits this Radio System Needs Assessment report to Pasquotank County, Camden County, and the City of Elizabeth City, all of which are located in the State of North Carolina. Pasquotank County, on behalf of the region, contracted with MCP to assess the existing Ultra High Frequency (UHF) and Very High Frequency (VHF) conventional analog communications systems. The goal is to determine the best approach for enhancing or replacing the current radio systems, in order to improve radio and paging communications within the two-county region. The assessment includes a review of how the Pasquotank-Camden-Elizabeth City Central Communications Center (9-1-1 Center) interfaces with the current radio communications systems, as well as an analysis of how the 9-1-1 Center would interface with the recommended systems. The 9-1-1 Center provides dispatching services for the following agencies: Pasquotank County Sheriff’s Office Camden County Sheriff’s Office Elizabeth City Police Department Elizabeth City Fire Department Pasquotank-Camden Emergency Medical Services (EMS) Eight volunteer fire departments The 9-1-1 Center also handles requests for the Pasquotank-Camden Emergency Management Coordinator, as well as the Elizabeth City and Pasquotank County utilities departments, and is in constant communication with the North Carolina State Highway Patrol and Elizabeth City State University Campus Police. The current regional system uses nine radio sites and operates on both UHF and VHF frequencies in conventional analog mode. Various elements of the system have been installed over the last 20 years. Based on the information gathered, MCP determined numerous critical issues affecting the current system, including the following: Interoperability is very limited both within the two-county area and with external agencies. This makes agency-to-agency communication cumbersome and less than reliable A lack of coverage and unreliable performance exist in many parts of the two-county area. The system design is insufficient to provide reliable public safety-grade radio system performance The current system design includes single points of failure that can leave first responders with no reliable way to be dispatched, or to communicate for an extended period of time if a failure does occur. Combined with the reduced reliability of aging components, the overall system is at risk Channel capacity is very limited due to the conventional design, with channels being transmitted from only one site and a limited number of available frequencies Modern radio safety features, such as an emergency button and encryption for specialty units, are unavailable today Mission Critical Partners | 1 In summary, the current system’s limitations today include insufficient: Coverage Capacity Redundancy Security and control features Interoperability Mitigating or eliminating these limitations and deficiencies should be the requirement of the selected communications system solution. The existing communications system cannot be upgraded to meet these requirements in its present configuration; thus, the above performance limitations and concerns will continue without an investment in a new system. Solution Options MCP evaluated several available public safety technologies to determine solutions that would optimally address the identified performance gaps. The analysis focused on solutions that would improve radio communications within the two-county region. The evaluated solutions include Project 25 (P25) trunking and multicast systems operating in the 700/800 megahertz (MHz) band and conventional simulcast systems operating in the UHF and VHF bands. Three different solution options, plus paging system enhancements, were explored in detail. Section 5.1 of this report describes the three options for replacing the current public safety voice radio systems, which are as follows: Transitioning to the State of North Carolina 800 MHz, Motorola P25 Phase I, multicast trunked system, known as the Voice Interoperability Plan for First Responders (VIPER) system Implementing a new 700 MHz P25 Phase II trunked system Implementing a UHF simulcast system Both Option 1 and Option 2 would resolve the limitations of the existing systems by providing substantially increased capacity and addressing coverage issues. They also would significantly enhance interoperability, both within the two counties and with external agencies, which will be discussed in more detail later in this report. However, as a result of its evaluation, MCP determined that Option 1 would be the preferred choice, as it balances performance improvement with value and cost efficiencies, i.e., it would meet public safety users’ needs—both today and for the foreseeable future—at a lower cost than Option 2. The highlights of the VIPER option include: Resolution of all identified performance deficiencies with the current systems The most expedient implementation, as most of the necessary infrastructure is currently in place Mission Critical Partners | 2 The most cost-effective way to move to a P25 700/800 MHz trunked system solution o Provides the ability to procure most equipment and radios from the competitively bid state pricing structure o Avoids the cost of developing a separate specification and request for proposal (RFP) for a new independent system; however, some procurement effort still would be required o Some P25 800 MHz trunked VIPER system radios already have been purchased by local agencies o Would avoid significant new infrastructure costs Moving to a system platform (VIPER) that many surrounding counties utilize, or plan to utilize in the future, would enhance interoperability more compared with a new 700 MHz trunked system Would provide statewide coverage for local users, as authorized by VIPER use guidelines Because the State already has invested in the VIPER system infrastructure, the cost of Option 1 would be significantly less than if the two counties were to build their own 700 MHz trunked system. Because the State diligently maintains the system infrastructure and has made a long-term commitment to the VIPER system, it also is a low-risk solution with lower maintenance costs for local users. Moreover, VIPER uses a flexible, standards-based architecture that will limit the need for future upgrades. If only the current VIPER sites in the area are utilized, and no new sites added, coverage predictions look favorable but provide a slightly lower level of coverage than what typically would be required from a newly built 700/800 MHz trunked system. Consequently, if the VIPER option is selected, MCP highly recommends comprehensive testing of the coverage currently provided by the existing VIPER sites to verify that coverage would be sufficient and/or to identify areas where it would be insufficient. Specific critical buildings that would require supplemental in-building coverage enhancements also should be identified. The need for any additional VIPER sites, and for any in-building coverage enhancements, should be identified and costs estimated as part of the total budget. While MCP anticipates that two channels may need to be added to each of the three existing VIPER sites in the region, a radio traffic analysis will need to be completed by the State to verify that. If it were determined that additional channel equipment is necessary, the implementation costs would be borne by the local entities; however, once installed, the State would take over long-term maintenance for this additional equipment. A review of the regional VIPER Talk Group Master Plan also should be an element of the radio traffic analysis. It is important to note that some local agencies, including Pasquotank-Camden EMS and the Camden County Sheriff’s Office, already have switched to the VIPER system and have had a favorable experience with its use. Either Option 1 or Option 2 will require the replacement of most existing portable and mobile radios. The VIPER option also would require leasing commercial fiber if a direct interface of the dispatch center consoles to the VIPER core located in Farmville, North Carolina, is desired. With VIPER, the system users will have the added benefit of taking advantage of 800 MHz channels that already are assigned to the VIPER system, which eliminates the uncertainty regarding frequency acquisition. Mission Critical Partners | 3 Option 2 is to build an independent P25 Phase II 700 MHz trunked radio system. This solution would resolve all of the current system’s performance deficiencies. In addition, this option would include an additional level of local control and system redundancy, and designing a new system would provide the highest level of coverage performance, as sites could be placed in ideal locations selected to optimize coverage. However, building a new system has a higher cost, because significant additional infrastructure equipment would need to be purchased, and because site upgrades or new sites would be needed. Also, long-term maintenance costs would be significantly higher than with the VIPER option. Option 3 is a UHF conventional analog simulcast system. Moving all local users to UHF and building out a simulcast infrastructure would resolve some of the performance deficiencies and interoperability issues within Pasquotank County, but not with the Camden County Sheriff’s Office or other area agencies that use the VIPER system. Methods of interfacing UHF, VHF, and 800 MHz channels could be developed, but they would be inefficient from frequency- and channel-use perspectives. Meanwhile, adequate UHF channels appear to be available but there always is some uncertainty when new frequency acquisition is needed for a solution. And while a UHF conventional simulcast system would require new infrastructure at significant cost, it would provide fewer benefits than transitioning to a 700/800 MHz, P25 trunked system platform. Finally, in order to improve in-county interoperability, all current fire service VHF users would need to buy new UHF radios. Paging System Enhancements Continued use of the standalone VHF analog paging system to provide paging coverage throughout the two-county area is recommended regardless of the radio system option selected. As a short-term action, it is recommended that the leased line providing connectivity from the Center to the Perquimans paging base at the Navy Tower is tested to ensure error-free transmission. If a new County-owned radio system is pursued, it is recommended that the paging system share the new radio system backhaul. Today’s paging system is a conventional single-site design, which provides limited area-wide coverage. As a result, two paging system enhancements are recommended. The first concerns replacing the existing tone-and-voice paging system with a digital, alphanumeric paging system. An alphanumeric, or text, paging system would provide better coverage and thus more reliable paging with the same number of sites. Alphanumeric pagers also are considerably less expensive than tone-and-voice pagers and provide storage of received pages for rereading. The second enhancement concerns implementation of a simulcast paging system. Moving to a simulcast design would simplify operational procedures for dispatch, reduce the potential for human error when paging, and provide greatly enhanced coverage and reliability for all pages throughout the two-county area. Under a simulcast design, personnel would reliably receive pages no matter where they were within the two-county area. Mission Critical Partners | 4 Cost Estimate Summary For the VIPER option, costs are based in part on current State contract pricing for radios. Other option costs are based on list pricing. The cost estimates are intended to be conservative to account for variability during procurement. Table 1 below summarizes the estimated costs for the options presented. Table 1 – Estimated Costs Cost Element System Option 1 System Option 2 System Option 3 Paging System Enhancements Description Transition to the State 800 MHz P25 trunked VIPER system New 700 MHz P25 trunked system UHF conventional simulcast system Recommended enhancements to the VHF paging system Price $3,134,414 $11,103,041 $5,790,120 $305,868 Key Recommendations and Next Steps The current radio and paging systems have numerous performance and safety deficiencies that have the everyday potential to negatively impacting the ability of public safety first responders to communicate during both routine and critical incidents. Meaningful improvements only will come through an investment in a new system and radios. Key recommendations from this report include: Transitioning remaining public safety agencies that have not already done so to the VIPER system. This is the most cost-effective and expedient manner of resolving the existing communication system’s performance deficiencies Enhancing the region’s VHF paging system by implementing a simulcast design and digital pagers Moving forward with additional planning and procurement activities to support the above project elements To move forward with planning and procurement, the County should contract with a qualified firm to support necessary activities. If the VIPER system is selected, support will be needed for coverage testing, coordination with the State, and new radio procurement and installation. Specifications will need to be developed for any paging system enhancements and for any additional VIPER channels or sites. Specifications and procurement support should be structured to align with either a sole-source or competitive procurement process, as appropriate. If Option 2 or Option 3 are selected, additional specifications will need to be developed with corresponding procurement process support. Regardless of the solution chosen, in order to obtain the best possible pricing and value, it is MCP’s recommendation that the County proceed with a Mission Critical Partners | 5 competitive procurement for those project elements for which a sole-source procurement is not required. This can produce additional cost savings through the implementation process, especially if the procurement is divided between radio infrastructure, backhaul, and site-development vendors. The typical implementation period for a radio system is 12 to 24 months after vendor contract award. With the necessary planning and procurement tasks, it may be two to three years before a new system is implemented and operational. In contrast, the timeline for a transition to the VIPER system would be significantly shorter, especially if no new sites were required. MCP fully understands the public safety communications challenges faced by Pasquotank County, Camden County, and the City of Elizabeth City, and what must be accomplished to provide a long-term solution that will satisfy the needs of first responders in the region for years to come. Our focus within this report is to provide you with the background information, explanations, and recommendations necessary to support your decision-making process. We stand available to assist the region with its planning, procurement, and implementation needs. Mission Critical Partners | 6 1. INTRODUCTION The public safety first responders—law enforcement, fire, and emergency medical services (EMS)— within the Pasquotank County and Camden County region long have been aware of radio and paging system deficiencies that can and have negatively impacted the ability of first responders to communicate during both routine and critical incidents. First responders provided MCP with numerous examples of active law enforcement, fire and EMS incidents where radio messages were not heard at all or were not understandable. Operationally, the current system designs—which rely on individual transmit sites, voted receive sites and different frequency bands—result in an operational model that is complicated, and system performance that is unpredictable and prone to intermittent problems. In addition, the inability of users on different frequencies to hear and talk to other agencies is a critical issue that often creates operational command-and-control problems and is an important safety concern. Meanwhile, insufficient channel availability equates to channel overcrowding during major incidents such as a large structure fire or a severe weather event. Consequently, the ability of first responders to communicate when the need is greatest is severely hampered. Finally, the recent requirement to narrowband VHF and UHF channels resulted in a coverage reduction, and considerable interference is experienced on the VHF channels. In response to public safety providers voicing these concerns to local elected and appointed officials, this detailed study and analysis of radio system needs was commissioned. MCP was tasked with evaluating the current communication system and providing options and solutions for any identified deficiencies and concerns. The task is to develop a conceptual plan for improving public safety communications in a cost-effective and logical manner. Keeping cost down by leveraging past investments and other communications resources was considered where possible. 2. METHODOLOGY This section provides a description of MCP’s approach to completing the assessment of the region’s public safety communications systems. 2.1. INITIAL MEETING An initial meeting was held with local public safety representatives on October 20, 2015. During the meeting, the project team reviewed the scope of work, agreed on content that would be contained in the deliverables, and established a project schedule. Coordination of staff interviews, site surveys, the Web survey, and the report review and presentation process also occurred. Mission Critical Partners | 7 2.2. PUBLIC SAFETY AGENCY REPRESENTATIVE INTERVIEWS MCP conducted both group and individual meetings with a cross section of public safety agency representatives across both counties. We met with first responders from law enforcement, fire, and EMS agencies. The purpose of the meeting was to discuss the plans and gather feedback from various agencies regarding the existing communication systems, and to understand performance and operational requirements for any new or enhanced communications systems. 2.3. WEB SURVEY A Web survey was developed with input from County staff to obtain feedback from each public safety agency within the two counties. Specifically, the survey was distributed to all first responder agencies in order to acquire subscriber inventory information from each agency, as well as additional user feedback regarding the communication system, above and beyond the data gathered during the focus group sessions. Users unable to attend the focus group sessions were able to utilize the Web survey to provide their feedback. 2.4. RADIO SITE SURVEYS Radio site surveys were conducted to inventory the existing system infrastructure, assess the condition of the existing facilities, and evaluate their ability to support new or upgraded equipment in the future. 2.5. REPORT DEVELOPMENT MCP developed this radio system assessment report based on the information collected. The report is divided into seven primary sections: Introduction, Methodology, Findings, Analysis, Recommendations, Next Steps, and Conclusion. The Findings section details all of the information gathered regarding the current system, and includes technical and operational baselines. The Analysis section includes a description of available radio communications technology and how it could be utilized to the benefit of local public safety service providers. The Recommendations section includes MCP’s recommendations for updating the regional radio communications systems with an improved system targeted to addressing the needs of the public safety community. The Next Steps section includes conceptual system designs, cost estimates, and procurement recommendations. The report’s Conclusion briefly summarizes a suggested strategy moving forward. 3. FINDINGS This section provides a detailed description of MCP’s findings regarding the current communications environment within the two counties. Mission Critical Partners | 8 3.1. TECHNICAL BASELINE The technical baseline describes the system and how it operates. The information is objective and is based strictly on MCP’s assessment of the system inventory and design. 3.1.1. Current System Design Pasquotank County’s primary communications system is comprised of a nine-site, voted receive system operating in narrowband VHF and UHF analog mode. The system provides coverage for both Pasquotank and Camden counties. The system equipment is primarily manufactured by Motorola Solutions, Inc. (Motorola) and the system is serviced by Gately Communication, Inc. The radio equipment employed at each site consists of Motorola GR 1225, GTR 8000 and MTR 2000 radios. The operator position equipment at the dispatch center consists of five Motorola MCC 7500 dispatch consoles. Law enforcement in Pasquotank County communicates on UHF channels, while fire and EMS communicate on VHF channels. Additionally, the Camden County Sherriff’s Office recently migrated to the State’s VIPER system, an 800 MHz P25 radio system. A single transmit site is used for Pasquotank and Camden counties, located on Wellfield Road, for the main dispatch, law enforcement, and most TAC channels. A nearby State-managed tower houses additional Pasquotank County equipment. The two towers are separated by a distance of a few hundred feet. The TAC4 channel uses the Shiloh site as a transmit site; all other TAC channels are transmitted from the main dispatch tower. The system utilizes voters that compare the received audio from a subscriber radio transmission and determine which radio site received the strongest radio signal. This technology expands the talk-in coverage footprint of each channel to the combined coverage footprint of all the received sites for that channel. Paging is accomplished in Pasquotank and Camden counties by using the fire and EMS dispatch channel. Regional TAC channels are assigned to incidents as part of the initial page. 3.1.2. Coverage Talk-out radio coverage within Pasquotank and Camden counties is roughly the same for each channel being used, because each channel uses the same transmit site. The talk-in coverage varies, however, because receive sites are used for each channel. Mission Critical Partners | 9 Propagation modeling was performed to assess coverage of the existing systems. The studies listed below were conducted for Pasquotank County: Mobile talk-out Mobile talk-in Portable talk-out (in street) Portable talk-in (in street) Portable talk-out (in buildings with 6 decibels [dB] of attenuation) Portable talk-in (in buildings with 6 dB of attenuation) Pager Based on the feedback received from Pasquotank County and Camden County technical personnel, coverage problems exist throughout the counties. The most prominent and consistent coverage problems occur in the northern and southern parts of both counties. Based on each county’s radio site information, MCP conducted radio propagation studies to provide coverage projections for Pasquotank and Camden counties. The coverage studies, found in Appendix B, confirm the high level of coverage provided throughout the central portion of both counties, and confirm the areas where coverage gaps were identified. Paging Coverage Paging on the Pasquotank County radio system is accomplished using the fire and EMS dispatch channel, located at the main dispatch tower on Wellfield Road. A paging transmitter with neighboring Perquimans County’s paging frequency is located at the Stateowned Navy Tower on Wellfield Road. The Inter-County Fire Department is paged using the Perquimans County frequency for calls that take place in Perquimans County. 3.1.3. Capacity Capacity is the ability of a radio system to adequately handle all necessary radio traffic that first responders generate in order to communicate effectively. This is a reflection of the number of users on a specific channel, the duration of each radio transmission, and how often each active user transmits. When a channel has reached capacity, traffic on the channel is congested to the point that a radio user with a need to communicate does not have the opportunity. When this occurs, another channel may be utilized. Capacity on the current communication system is based on the usage of any individual channel. When too many users share a single conventional channel, operations may be impeded when multiple events Mission Critical Partners | 10 occur simultaneously. The Counties currently use TAC channels for fire operations; the TAC channels usually are assigned during the initial paging dispatch. Expanding capacity on the current communication system requires implementation of an additional repeater at each radio site, the licensure of an additional countywide frequency, additional circuit capacity, and additional voting and simulcast equipment. Because of these requirements, adding additional channels is a costly and potentially impossible task depending on frequency availability. Federal Communications Commission (FCC) guidelines and user feedback typically are utilized to gauge the capacity of conventional systems. FCC guidelines recommend 70 to 100 subscriber radios per channel on conventional systems. More or less may be appropriate based on the usage levels of those channels. The region currently has approximately 629 subscriber radios. Central Communications currently uses two dedicated law enforcement channels, one EMS channel, one fire/EMS dispatch channel and five TAC channels for primary radio communications. The total number of channels provides an average of one channel for every 70 users on the system. 3.1.4. Subscriber Radios Subscriber units (mobile, portable, and control station radios) within the two counties are owned by each operating agency. The user group consists of nine fire departments, three law enforcement agencies, one EMS agency, and one emergency management agency. Subscriber Inventory MCP gathered subscriber radio inventory information from each public safety agency within the two counties. Approximately 376 portable radios, 253 mobile radios, 19 control stations, and 459 pagers are in use on the regional communications systems. Table 2 below details the approximate number of subscriber radios utilized by each agency. Table 2 – Pasquotank County/Camden County Subscriber Summary Discipline Law Law Law Fire Fire Fire Fire Fire Fire Agency Portable Mobile Control Stations Pagers 76 24 9 27 12 27 16 38 31 60 20 57 19 6 5 6 8 9 2 1 0 2 1 1 0 0 1 0 0 0 60 30 50 43 39 70 Elizabeth City Police Department Camden County Sheriff’s Office Pasquotank Sheriff’s Office Elizabeth City Fire Department Inter-County Fire Department Newland Volunteer Fire Department Nixonton Volunteer Fire Department Providence Volunteer Fire Department South Camden Volunteer Fire Department Mission Critical Partners | 11 Discipline Agency Portable Mobile Control Stations Pagers Fire Fire EMA EOC EMS South Mills Volunteer Fire Department Weeksville Volunteer Fire Department Pasquotank-Camden EMA Pasquotank-Camden EOC Pasquotank-Camden EMS Total for EMS Total for Fire Total for Law Enforcement/EMA Total Subscribers 11 18 13 0 74 74 180 122 376 6 6 5 0 46 46 65 142 253 1 1 8 1 0 0 7 12 19 50 31 0 0 86 86 373 0 459 Portable Radios Figure 1 below indicates the portable radio models used today by agencies in the region. Motorola is the most popular brand across all agencies. The three most popular models are the Motorola HT 1250, the PR 400, and the XTS 2500. The HT 1250 and the PR 400 are not P25 capable and would require replacement if a P25 system is implemented. The XTS 2500 is P25 capable, but is no longer in production. Remainder of page intentionally left blank. Mission Critical Partners | 12 Portable Radio Models 140 120 100 80 60 40 20 0 Figure 1 – Portable Radio Models Used by Agencies Mobile Radios Figure 2 below indicates the mobile radio models used by agencies in the region today. Motorola is the preferred brand across all agencies. The three most popular models are the Motorola CDM 1250, CDM 1550, and the PM 1500. Of these three models, only the PM 1500 can be upgraded to P25 capability. If connection to the VIPER system is desired, agencies using these models would be required to replace them with a 700/800 MHz capable radio, because the CMD 1250, CMD 1550 and the PM 1500 cannot operate in the 700/800 MHz frequency band. Mission Critical Partners | 13 Mobile Radios 70 60 50 40 30 20 10 0 Figure 2 – Mobile Radio Models Used by Agencies Remainder of page intentionally left blank. Mission Critical Partners | 14 Pager Models Figure 3 below indicates the pager models used by agencies in the region today. Motorola is the most popular brand of pagers, while the Minitor V is the most popular model with 321 pagers distributed, mainly within the fire departments in the Counties. However, the Minitor V has been discontinued by Motorola and replaced with the Minitor VI. Pagers 350 300 250 200 150 100 50 0 Minitor IV Minitor V Minitor VI Watchdog Figure 3 – Pager Models Used by Agencies 3.1.5. Radio Sites Radio sites are a vital extension of the radio system in that they provide a secure space to house the equipment that provides communications to first responders. They also provide protection from natural and manmade threats in order to allow communications equipment to operate at optimum performance. Radio sites are also an important factor when designing a new communications system, as it relates to site reliability, availability, and function. Pasquotank County utilizes nine tower sites. All of the sites are government-owned, with no lease costs. Figure 4 below presents a map of the site locations, while Table 2 below provides a summary of site usage by radio channel. “Tx” indicates that a channel is transmitted out to mobile and portable Mission Critical Partners | 15 radios from that site, while “Rx” indicates that audio is received by the site from mobile and portable radios. Figure 4 – Pasquotank County and Camden County Radio Sites Table 3 – Current Tower Use Site Durants Neck Water Tank Elizabeth City Water Tank Esclip Water Tank Fire Tower Main Dispatch Tower/ Tower “A” Navy Tower Shiloh Water Tank South Mills Wades Point Pasquotan k Sherriff Elizabeth City PD Fire/EMS Dispatch/ Paging EMA TAC2 TAC3 TAC4 Rx Rx TAC5 TAC6 Rx Rx Rx Tx/Rx Rx Tx/Rx Tx/Rx Backup Tx/Rx Tx/Rx Tx/Rx Tx/Rx Tx/Rx Rx Rx Tx/Rx Rx Tx/Rx Rx Rx Rx The County uses its own shelters at most of the sites, though it co-locates in existing shelters at the South Mills, Elizabeth City, and Navy Tower sites. Mission Critical Partners | 16 During the course of MCP’s investigation, deficiencies were found regarding site alarming, electrical grounding, backup power, and installation practices. MCP recommends that upgrades are made to provide alarming at each site and to improve electrical grounding. A more detailed breakdown of site conditions and recommendations can be found in Appendix A. Recommended site enhancements were included in pricing for all three options. 3.1.6. Central Communications Center The Pasquotank – Camden – Elizabeth City Central Communications Center is the primary public safety answering point (PSAP) and dispatch center for all public safety agencies within the two counties. The 9-1-1 Center is equipped with five dispatch console positions, with staffing levels that vary by shift and unique activity needs. Each of these positions serve both call-taker and dispatch functions. Dispatchers are assigned to channels and user groups based on a daily schedule. The channel assignments are rotated and all dispatchers are cross-trained to dispatch calls for all public safety disciplines. Dispatch Consoles Pasquotank County currently has five Motorola MCC 7500 consoles for main dispatch operations. All five positions are configured in the same manner. All dispatch staff is cross-trained to dispatch all services. The County also has two MCC 7100 Internet Protocol (IP) dispatch consoles to provide a mobile dispatch solution. The MCC 7100 console is a software package that requires only a laptop and a virtual private network (VPN) connection to the County network in order to operate. Logging Recorder Radio traffic is recorded for all channels that appear on the Pasquotank County dispatch consoles. The recorder is a Higher Ground Capture-911 recording system, which is able to record up to 72 channels in both analog and digital mode. It currently records both phone and radio traffic. 3.1.7. Equipment End of Life Within a radio communications system, each individual system component has a period of support from the manufacturer during which time component repair and spare parts are available. After the vendor ceases to manufacture a specific component, the vendor typically will stockpile excess parts and support the unit for an additional five to seven years on a “best effort” basis. After that period, support for the component can be obtained only through third parties. The ongoing maintenance of equipment that has reached end of life (EOL) may become exceedingly expensive as the availability of replacement parts becomes more limited, and may result in extended system downtimes until repairs Mission Critical Partners | 17 can be made. Combined with the fact that older components become less reliable, the overall system reliability and recovery times can be expected to worsen. The primary system components utilized by Pasquotank County all were manufactured by Motorola. Some of these components are no longer manufactured by Motorola, and are approaching the end of the five-to-seven-year window after which support from the manufacturer no longer will be available; in fact, a couple of components no longer are being supported by Motorola. Table 4 below summarizes the EOL dates for the primary system components utilized in the Pasquotank County region. Table 4 – EOL Dates for System Components Quantar repeater Spectra TAC voter Astro-TAC voter MTR 2000 repeater GR 1225 repeater 3.1.8. Component EOL Date December 2020 No longer supported December 2018 March 2018 No longer supported Frequency Considerations The Pasquotank County radio system operates in the VHF and UHF bands, with fire and EMS users on VHF and law enforcement on UHF. Services using different frequency bands have been reported as a source of interoperable communications problems. Police are not able to talk directly to fire or EMS units without the use of a second VHF radio. Dispatch often will serve as a relay between the services, which is an inefficient use of radio resources. This lack of direct ability to monitor important calls can also create circumstances where responding units may not receive important life safety information while en route to an incident. 3.1.9. System Resiliency and Single Points of Failure The current system configuration uses a hub-and-spoke design with the main dispatch site serving as the connectivity hub for all other sites. The most catastrophic failure point is located at the main dispatch tower, where the voter/comparators are located. Should a failure occur with these devices, the entire channel would become disabled. If a channel fails, the users could switch to an alternate channel and operate with a higher channel usage until the primary channel could be restored; however, the alternate channel(s) may provide reduced coverage. The majority of radio infrastructure utilized in Pasquotank and Camden counties is approximately ten years old. The typical lifecycle for radio system components is ten to 15 years. As equipment ages, failures become more likely due to wear and tear. Devices with moving parts, such as fans and power Mission Critical Partners | 18 amplifiers, typically are the first components to experience failures. Accordingly, a system architecture is needed that can accommodate component-level failures without resulting in a catastrophic loss of capabilities for first responders. 3.1.10. Connectivity/Backhaul The Pasquotank-Camden County radio system relies on UHF radio links and 4.9 gigahertz (GHz) microwave link to provide connectivity between each remote radio site and the control equipment located at the main dispatch tower. Leased T1 circuits require monthly fees to the local telephone company. These circuits also have a tendency to suffer from poor reliability, often dropping connectivity during storms or periods of high usage. Two leased circuits provided by CenturyLink are currently in use. The first circuit serves as a backup to the microwave connectivity from the Center to the main dispatch tower. The second circuit serves as the only connectivity to the Navy Tower. Table 5 below summarizes the backhaul links utilized in the Pasquotank-Camden County network. Table 5 – Pasquotank-Camden County Backhaul Summary Site Backhaul Type Site Durants Neck water tower UHF radio link Main dispatch tower Elizabeth City water tower Esclip water tower Fire Tower Main Tower Main Tower Navy Tower Fiber link UHF radio link UHF radio link Various, hub site Leased circuit Leased circuit 9-1-1 Center Main dispatch tower Main dispatch tower Radio sites; 9-1-1 Center 9-1-1 Center 9-1-1 Center 4.9 GHz microwave 4.9 GHz microwave 4.9 GHz microwave Main dispatch tower Main dispatch tower Main dispatch tower Shiloh water tower South Mills Wades Point 3.1.11. Interoperability Interoperability refers to the ability of users to communicate with agencies that fall outside of their primary response group. Interoperability may be between different law enforcement agencies within the same county, across disciplines, with agencies in neighboring counties, or with any other agency with which communication may be required. This section includes a description of technological solutions utilized within Pasquotank and Camden counties to establish interoperability. Mission Critical Partners | 19 Interagency Communications (In County) Agencies that operate on the same radio bands (VHF for fire, UHF for law enforcement in Pasquotank County and Elizabeth City) have each other’s channels programmed into their radios today. To communicate with an agency on another frequency band, users must relay information through dispatch or request console patching, which is available at the Center. Patching is infrequently used, however, as it effectively ties up two channels on different frequency bands; it also results in some inherent audio delays on the front end of a call on a repeated channel and when connecting to a trunked system. State of North Carolina Agencies The State of North Carolina operates the 800 MHz VIPER system, and several local agencies have been using it for communications. For instance, the Camden County Sheriff’s Office transitioned to VIPER for all of its primary radio traffic and Pasquotank–Camden EMS uses it for mobile communications. Pasquotank–Camden EMS also maintains a cache of VIPER radios for use during special events. For other agencies using VHF or UHF, unit-to-unit interoperability between County, City, State, or other VIPER users is not available. Interoperability for VHF and UHF users depends primarily on a relay through the 9-1-1 Center. While the 9-1-1 Center can patch VHF and UHF channels to the VIPER system, patching rarely is used to support interoperability. Some State troopers have UHF radios so that they can communicate directly with local law enforcement. Other Adjacent Counties Currituck County has migrated to the VIPER system for law enforcement, fire and EMS communications. The Perquimans County Sheriff’s Office has migrated to VIPER, with fire and EMS remaining on VHF at this time. Gates County has not yet transitioned to VIPER, but is considering doing so. 3.1.12. Maintenance Maintenance on the County-owned radio infrastructure is provided primarily by Gately Communications, a local Motorola-certified service shop. Gately provides preventive maintenance and repair services on all County equipment. A total of $81,045 is estimated to be spent every year on maintenance of the radio system and ancillary systems. Subscriber radios are owned and maintained by each municipality or agency. Table 6 below summarizes the collective recurring maintenance costs for sites in Pasquotank and Camden counties that the 9-1-1 Center oversees. Mission Critical Partners | 20 Table 6 – Pasquotank County Recurring Fees Service Annual Fee Tower maintenance Site yard maintenance Leased circuits Radio equipment maintenance Console maintenance $10,000 $2,000 $4,680 $21,456 $42,909 Annual Total $81,045 3.2. OPERATIONAL BASELINE The operational baseline describes various user groups and their feedback regarding the system. The purpose of the operational baseline is to establish the needs that the current communications system satisfies, and to determine those needs that are not being met. Using this information, a set of requirements is established that defines what features the new communications system must provide. This section includes a summary of the agencies that utilize the Pasquotank County/Camden County radio system, feedback collected from key personnel and from Web surveys regarding the system, and MCP’s assessment of the most critical system concerns that should be addressed in an improved or new communications system. 3.2.1. User Agencies There are eight fire departments, three law enforcement agencies, one EMS agency, and one emergency management agency using the system. Table 7 below summarizes the user groups and the number of personnel employed by each agency. Table 7 – Pasquotank-Camden County System Users Discipline Fire Fire Law Fire Law Fire EMA Agency Inter-County Volunteer Fire Department Elizabeth City Fire Department Camden County Sheriff's Office South Mills Vol. Fire Department Elizabeth City Police Department South Camden Fire Department Emergency Management Agency (EOC) Full-Time Personnel 0 45 20 0 61 0 1 Mission Critical Partners | 21 Part-Time Personnel 0 0 6 0 0 0 0 Volunteers 24 0 0 48 0 55 0 Discipline Fire Agency Pasquotank Providence Fire Department Pasquotank-Camden Emergency Management Agency Pasquotank-Camden EMS Weeksville Volunteer Fire Department Pasquotank-Nixonton Volunteer Fire Department Pasquotank Newland Volunteer Fire Department Pasquotank County Sheriff's Office Totals EMA EMS Fire Fire Fire Law 3.2.2. Full-Time Personnel 0 Part-Time Personnel 0 1 0 58 0 0 0 48 234 36 0 0 0 10 52 Volunteers 32 10 30 28 28 26 0 281 Web Survey Responses User feedback regarding the various communications systems was gathered through a mix of mandatory and optional questions on the Web survey. MCP received 14 responses, with all agencies submitting a response. The unabridged responses from the online survey can be found in Appendix D. Responses from fire, EMS and law enforcement are summarized below: Numerous comments regarding the need for consistent and reliable radio performance on all channels throughout the two-county area (Improved reliability and coverage) Numerous comments regarding the need for improved interoperability Need for additional channels Need for more reliable paging performance Desire to move to a system that will be a long-term solution Safety concern regarding lack of coverage and reliable communications today Desire for encryption capability Desire for over-the-air rekeying (OTAR) 4. ANALYSIS In order to establish a direction for the radio network, an analysis must be completed that reviews industry standards and trends, and determines which technologies will most benefit the user community. This section explores the various components and technologies that will determine the recommended specifications or system option. 4.1. COVERAGE Adequate coverage is the most important feature of any radio system. Coverage concerns were noted by many agencies within the two counties. Radio coverage is a difficult variable to quantify. Once a radio wave leaves an antenna, the propagating wave interacts with the air, atmosphere, clouds, trees, Mission Critical Partners | 22 ground, and any other medium between the transmitter and receiver. These obstacles obscure and weaken the radio frequency (RF) signal, making it more difficult for the receiver to interpret the signal. In addition, the longer a radio wave travels, the weaker the received signal becomes. Once the wave reaches the user’s radio, the receiver antenna must be able to detect the RF signal that has been weakened and corrupted with noise and reconstruct the audio. The ability of a receiver to decode an RF signal is dependent on the signal-to-noise ratio, i.e., how much signal is left relative to the noise that has been introduced during its travels. In addition, the receiver equipment itself generates RF noise, which the RF signal also must overcome. When quantifying coverage in an LMR system, three levels must be considered, as follows: Mobile Outdoor portable Indoor portable Mobile coverage is defined as the geographic area where a vehicular-mounted radio can communicate reliably with the base station at an associated radio tower. Mobile radios use higher power than portable radios, have higher-mounted antennas, have more efficient antennas, and have antennas mounted free from immediate obstructions. Because mobile radios are able to receive a weaker signal and transmit with more power, they are able to operate over a wider area than portable radios. The higher-power transmitter helps to improve talk-in coverage, i.e., coverage from the mobile unit to the tower. Portable outdoor coverage is more limited than mobile coverage. When using a portable radio, the signal is attenuated by the user’s body. The closer an obstacle is to the antenna, the more dramatic the impact on the radio’s performance. Portable radio antennas typically are used at a lower height than mobile radio antennas, leaving the radios more submerged in the terrain, which further impedes the signal. Portable radios typically are limited to transmitter power output (TPO) of 3 to 5 watts, compared with mobile radios, which typically have a TPO of 35 to 50 watts. Ergo, a portable radio needs significantly more received signal power compared with a mobile radio to interpret the signal. Indoor coverage is the most limited radio coverage level. Public safety radio users often need to communicate within buildings. Buildings further impede the radio wave, making it more difficult for the portable radio inside the building to interpret the signal. A plethora of building factors—such as the type of construction, number of floors, number of windows, location of the building relative to tower sites, placement of fire walls, location of electrical wiring, and the location of the user within the building— impact the path of the radio wave and the ability of the radio to interpret a received signal. When designing a radio system, buildings typically are quantified as to how much they degrade a radio signal. Because there are so many factors associated with in-building coverage losses, there is no perfect way to quantify such coverage. Typical building losses range from 8 to 24 dB reduction of the signal. Losses within a building may differ dramatically from one location within a single building to another. Radio systems are designed to meet categories of average building loss specifications. Coverage Mission Critical Partners | 23 within individual buildings may be enhanced through bidirectional amplifiers (BDAs) that reradiate received signals from outside the building to inside the building. When designing a radio system, coverage requirements should meet the coverage needs of the users. For instance, a state highway patrol agency may require only mobile radio coverage, while a fire department in a major metropolitan area likely will have a requirement for in-building coverage. The greater the coverage requirement that a system has, the greater the number of radio sites that are necessary. The number of radio sites increases significantly as the coverage requirement increases, dramatically increasing costs. When a vendor is contracted to install a radio system, a coverage requirement typically is defined in the contract. The typical coverage requirement is 95 percent outdoor portable coverage throughout the entire jurisdiction; however, required coverage levels vary from system to system. Once the system is installed, the vendor must demonstrate proof of performance by testing the system using a combination of automated and manual coverage testing tools. 4.1.1. Pasquotank County and Camden County Coverage MCP performed propagation modeling for mobile, portable, and in-building coverage for the existing Pasquotank-Camden County system. Although adequate mobile coverage appears to be provided countywide, portable coverage shows deficiencies in the northern and southern regions of both counties. Indeed, portable coverage with 6 dB of building attenuation added to simulate the loss associated with a wood-frame house shows even more pronounced coverage deficiencies of the current system. Meanwhile, paging coverage shows a similar footprint to the radio channels. Coverage maps for the existing system can be found in Appendix A. In general, talk-in coverage is stronger than talk-out coverage, due to the use of a single transmit site and a voted receive signal for each channel. A simulcast transmit site combined with voted receive signals would provide stronger countywide coverage. 4.2. CAPACITY The capacity of a radio system is the system’s ability to provide an effective communications path for all users at any time. When a system reaches capacity, the ability of radio users to communicate is inhibited. On a conventional system, an agency may not be able to communicate because the channel is overloaded with traffic. On a trunking system, a talkgroup may be denied service because all frequencies are currently in use by active talkgroups. Capacity on a system is directly related to the number of radio channels in the system. A conventional system assigns one user group for each frequency. In contrast, a trunking system dynamically allocates a pool of frequencies to a pool of user groups as needed, which results in more communications capacity than that provided by a non-trunked (conventional) system. Mission Critical Partners | 24 Capacity on a radio system can be quantified on several levels. The lowest capacity level pertains to how the system accommodates day-to-day radio traffic. Day-to-day traffic coincides with the number of emergencies, which are typically higher during nights and weekends. Conventional systems may experience capacity problems when multiple incidents occur simultaneously for users on a shared channel. While these incidents do not necessarily occur on a day-to-day basis, they are common enough that systems should be designed to accommodate the higher traffic loads of multiple incidents. The next capacity level relates to planned events—such as parades, holidays, and sporting events—for which increased radio traffic will be planned. During these events, it is expected that radio usage will be higher. Planned events demanding high radio usage can be accommodated by proper event planning. Radio channels can be assigned ahead of time so that users can properly manage the capacity on the radio system. The highest capacity level relates to unplanned events—such as natural disasters—that demand a high level of radio capacity. During these events, it is likely that a radio system must accommodate both the primary users and traffic for mutual-aid arriving from other jurisdictions to support the emergency response. System capacity in these events is the hardest to manage, yet can be the most critical. Like coverage, it is important to design a radio system with capacity that is adequate to meet user needs. FCC guidelines recommend one radio channel for every 70 to 100 users. This is a rough estimate because actual usage depends on the operational requirements of each individual agency. A more accurate estimate of loading for trunking systems is based on Erlang calculations, which take into consideration the type of users, as well as the frequency and duration of radio calls. Ideally, coverage is designed to meet the capacity needs during the worst-case situation, not just everyday use. Trunking systems provide far more capabilities than conventional systems for managing system capacity. First and foremost, trunking systems are inherently more spectrally efficient than conventional systems, because the dynamic allocations of talkgroups provide a higher rate of channel reuse. Second, priority can be set on trunking systems so that access is denied to less-critical user groups when capacity is reached. Third, features such as dynamic allocation enable radio managers to remotely alter the composition of user groups and their access to the radio system. 4.2.1. Pasquotank County and Camden County Capacity FCC guidelines and user feedback typically are utilized to gauge the capacity of conventional systems. FCC guidelines recommend 70 to 100 subscriber radios per channel on conventional systems. More or less may be appropriate based on the usage levels of those channels. The County currently has approximately 629 subscriber radios. Pasquotank County currently uses two dedicated law enforcement channels, one EMS channel, one fire/EMS dispatch channel and five TAC channels for primary radio communications. The total number of channels provides an average of one channel for every 70 users on the system. While this loading falls within the general channel-loading Mission Critical Partners | 25 recommendations, user feedback regarding system capacity highlighted regular instances of channel congestion and the need for more capacity, especially during critical or large-scale incidents. 4.2.2. Loading for Trunking Systems Because trunking systems dynamically assign frequencies to active channels, capacity is defined as the probability that the system will not have an available frequency to accommodate a talkgroup request, resulting in the subsequent queuing of the call. Erlang C calculations can be made to determine the appropriate number of channels for a trunking system based on the number of active users, the average number of calls per hour, and the average duration of each call. MCP performed Erlang C calculations to determine the appropriate number of trunking channels to support the region if a trunking system ultimately is implemented. MCP performed the analysis using 250 active users with an average of five calls per hour, and an average call duration of four seconds. Table 8 below summarizes the results of the Erlang C calculations. Table 8 – Erlang C Calculations # Of Users Average Call Duration # of Calls per Hour Acceptable Queued Call Delay (in seconds) Maximum # of Voice Channels 2.5 250 5.0 4.00 1.0 5 Number of Voice Channels Probability Call Request Blocked Average Queue Depth Average Call Delay Queued Call Delay (in seconds) Arbitrary Call Delay % Calls Exceeding Acceptable Queued Call Delay 0.01 0.01 0.02 0.49 0.01 0.1% 0.06 0.03 0.11 0.59 0.03 3.5% 0.20 0.17 0.62 0.72 0.14 14.4% 0.57 1.29 4.66 0.88 0.50 50.4% System Erlangs 5 4 3 2 Based on these results, a trunking system with five voice paths is necessary to provide an adequate level of capacity for the region. One additional channel is required for the control channel, necessitating a total of six channels. 4.3. INTEROPERABILITY ISSUES AND STANDARDS One of the primary goals of any communications system is to provide interoperability for emergency response personnel. Interoperability has been identified as a major limitation within the two-county Mission Critical Partners | 26 region. MCP’s assessment of interoperable communications is based on the Interoperability Continuum developed by the federal SAFECOM program and adopted by the Department of Homeland Security (DHS) as the standard for evaluating interoperable communications. The Interoperability Continuum provides a basis for planning both tactical interoperable communications programs and strategic initiatives to improve interoperable communications. Federal grant programs that provide funding for interoperable communications initiatives use the goals and standards encompassed in the Interoperability Continuum. The information that follows provides a foundation for MCP’s approach to assessing interoperable communications. 4.3.1. DHS Security Guidance and Template The tragic events of September 11, 2001, emphasized the critical importance of effective emergency responder communications systems. The lack of emergency response interoperability is a longstanding, complex, and costly problem with many impediments to overcome. Interoperability is the ability of emergency response agencies to talk to one another via radio communication systems—to exchange voice and/or data with one another on demand, in real-time, when needed, and when authorized. SAFECOM is a federal program that provides research, development, testing and evaluation, guidance, tools, and templates regarding communications-related issues to local, tribal, state, and federal emergency response agencies working to improve emergency response through more effective and efficient interoperable wireless communications. SAFECOM has developed an interoperability model consisting of an Interoperability Continuum that sets goals in five elements considered essential to achieving effective interoperable communications: governance, standard operating procedures (SOPs), technology, training and exercises, and usage. The goals in this continuum have been incorporated into guidelines and requirements for federal funding designated for interoperable communications. The information that follows provides a brief overview of the SAFECOM interoperability model. In general, interoperability refers to the ability of emergency responders to work seamlessly with other systems or products without any special effort. Wireless communications interoperability specifically refers to the ability of emergency response officials to share information via voice and data signals on demand, in real-time, when needed, and as authorized. For example, when communications systems are interoperable, police and firefighters responding to a routine incident can talk to each other to coordinate efforts. Communications interoperability makes it possible for emergency response agencies responding to catastrophic accidents or disasters to work effectively together. Finally, interoperability allows emergency response personnel to maximize resources in planning for major predictable events or for disaster relief and recovery efforts. Tactical interoperable communications are defined as the rapid provisioning of on-scene, incidentbased, mission-critical voice communications among all first-responder agencies (EMS, fire, and law Mission Critical Partners | 27 enforcement), as appropriate for the incident, and in support of an Incident Command System (ICS), as defined in the National Incident Management System (NIMS). There are a variety of challenges to interoperability: some are technical, some are financial, and some stem from human factors such as inadequate planning and lack of awareness of the real importance of interoperability. 4.3.2. Interoperability Continuum Interoperability planning should be based on the principles developed by the SAFECOM program— including the Interoperability Continuum, which is depicted in Figure 5 below. Figure 5 – SAFECOM Interoperability Continuum Mission Critical Partners | 28 The Interoperability Continuum was established to depict the core facets of interoperability, according to the stated needs and challenges of the emergency response community. It will aid emergency responders and policymakers in their short- and long-term interoperability efforts, as they plan and implement interoperability solutions. Making progress in all aspects of interoperability is essential, because the elements are interdependent. Therefore, to gain a true picture of a region's level of interoperability, progress along all five elements of the Interoperability Continuum must be considered together. For example, when a region procures new equipment, that region should plan training and conduct exercises to make the best use of that equipment. Governance A common governance structure for solving interoperability issues will improve the policies, processes, and procedures of any major project by: enhancing communication, coordination and cooperation; establishing guidelines and principles; and reducing any internal jurisdictional conflicts. This structure should encompass local, state, and federal entities, as well as representatives from all pertinent emergency response disciplines within the identified region. A formal governance structure is critical to the success of interoperability planning. The Interoperability Continuum identifies four levels of governance from least effective to most effective: Individual agencies working independently—a lack of coordination among responding organizations Informal coordination between agencies—loose line-level or agency agreements that provide minimal incident interoperability Key multidiscipline staff collaboration on a regular basis—a number of agencies and disciplines working together in a local area to promote interoperability Regional committee working with a statewide interoperability committee—multidisciplinary agencies working together across a region pursuant to formal written agreements as defined within the larger scope of a state plan. Such an arrangement promotes optimal interoperability Standard Operating Procedures Standard operating procedures (SOPs) are formal, written guidelines or instructions for incident response. They typically have both operational and technical components. The Interoperability Continuum identifies five levels of SOPs from least effective to most effective: Individual agency SOPs—Uncoordinated procedures across agencies that can hinder effective multidiscipline/multiagency response Joint SOPs for planned events—Development of SOPs for planned events. This typically represents the first phase as agencies begin to work together to develop interoperability Joint SOPs for emergencies—SOPs for emergency-level response that are developed as agencies continue to promote interoperability Mission Critical Partners | 29 Regional set of communications SOPs—Region-wide communications SOPs for multiagency/multidiscipline/multi-hazard responses as an integral step towards optimal interoperability NIMS-integrated SOPs—Regional SOPs molded to conform to the elements of the NIMS program Technology Although technology is a critical tool for improving interoperability, it is not the sole driver of an optimal solution. Success in each of the other elements is essential to the proper use and implementation of technology, and should drive its procurement. Technology is highly dependent upon existing infrastructure within a region. Multiple technology solutions may be required to support large events. The Interoperability Continuum identifies five levels of technology from least effective to most effective: Swap radios—Swapping radios or maintaining a cache of standby radios is an age-old solution that is time-consuming, management-intensive, and may provide only limited results due to channel availability Gateways—Gateways retransmit across multiple frequency bands providing an interim interoperability solution as agencies move toward shared systems. Gateways, however, are inefficient in that they require twice as much spectrum because each participating agency must use at least one channel in each band per common talk path, and because they are tailored for communications within the geographic coverage area common to all participating systems within the region Shared channels—Interoperability is promoted when agencies share a common frequency band, air interface (analog or digital), and are able to agree on common channels. However, the general frequency congestion that exists across the United States can place severe restrictions on the number of independent interoperability talk paths available in some bands Proprietary shared systems and standards-based shared systems—Regional shared systems provide the optimal solution to interoperability. While proprietary systems limit the user's choice of product with regard to manufacturer, standards-based shared systems promote competitive procurement and a wide selection of products to meet specific user needs. With proper planning of the talkgroup architecture, interoperability is provided as a byproduct of system design, thus creating an optimal technology solution Training and Exercises Proper training and regular exercises are critical to the implementation and maintenance of a successful interoperability solution. The Interoperability Continuum identifies five levels of training and exercises from least effective to most effective: General orientation on equipment—Agencies provide initial orientation to the users with regard to the user’s particular equipment. Multijurisdictional/multiagency operations are often an afterthought to this training, if included at all Mission Critical Partners | 30 Single agency tabletop for key field and support staff—Structured tabletop exercises promote planning and help to identify response gaps. However, single-agency activities do not promote interoperability across disciplines and jurisdictions. Additionally, management and supervisory training is critical to promoting routine use of interoperability mechanisms Multiagency tabletop for key field and support staff—As agencies and disciplines begin working together to develop exercises and provide field training, workable interoperability solutions emerge Multiagency full functional exercises involving all staff—Once multiagency/multidiscipline plans are developed and practiced at the management and supervisory level, it becomes critical that all staff who eventually would be involved in actual implementation receive training and participate in exercises Regular comprehensive regional training and exercises—Optimal interoperability involves equipment familiarization and an introduction to regional/state interoperability at the time of hire (or in an academy setting). Success will be assured by regular, comprehensive, and realistic exercises that address potential problems in the region and involve the participation of all personnel Despite the best planning and technology preparations, there is always the risk of the unexpected, i.e., critical and unprecedented incidents that require an expert at the helm to immediately adapt to the situation. Within ICS, these specialists are called Communications Unit Leaders (COMLs). The COMLs’ role is a critical function that requires adequate training and cannot be delegated to an individual simply because that person has a general familiarity with radios. Rather, the proper training of these individuals is of significant importance to a region's ability to respond to unexpected events, prepare the region to manage the communications component of larger interoperability incidents, and apply the available technical solutions to the specific operational environment of the event. COMLs training and certification is a formalized process administered by the DHS as part of the NIMS program. Usage Usage refers to how often interoperable communications technologies are used. Success in this element is contingent upon progress and interplay among the other four elements of the Interoperability Continuum. The range of usage in actual practice includes the following: Planned events—Events for which the date and time are known. Examples include athletic events and large conferences/conventions that involve multiple responding agencies Localized emergency incidents—Emergency events that involve multiple multijurisdictional responding agencies. A vehicle collision on an interstate highway is an example of this type of incident Regional incident management—Routine coordination of responses across a region that include automatic-aid fire response, as well as response to natural and fabricated disasters Mission Critical Partners | 31 Daily use throughout the region—Interoperability systems that are used every day for managing routine as well as emergency incidents. In this optimal solution, users are familiar with the operation of the system and routinely work in concert with each other 4.3.3. Technology on the Interoperability Continuum Since this assessment is primarily based on radio technology, MCP focused on how current and future technologies might support effective interoperability for first responders within the two counties. There are five general levels concerning the technology element of the Interoperability Continuum: radio caches, shared channels, interoperable gateways, proprietary shared systems, and standards-based shared systems. Swapping Radios (Radio Caches) Swapping radios, by maintaining radio caches, is one way to provide interoperability among agencies jointly responding to an incident. Radio caches allow on-scene responders from all agencies to swap incompatible radios. This allows all responders to use a common, compatible set of radios. For a radio cache to be an effective shared resource, it should have the following characteristics: Be fully charged and maintained, ready for deployment at all times Include extra charged batteries for extended deployments Provide personnel to transport the radios to the incident scene Provide technicians for on-scene support during the deployment Provide check-out and tracking procedures during the incident to assure that the radios are properly returned to the cache following the incident Pasquotank–Camden EMA maintains a cache of VIPER 800 MHz radios. Radio caches represent one of the primary tools available to support interoperability with agencies operating in the 800 MHz frequency bands. However, the use of radio caches as the sole method to achieve interoperability is not desired. Properly maintaining a radio cache and assuring that radios are always ready to be used is labor intensive and time consuming. Also, users of cache radios may not be familiar with the equipment or the system. In addition, resources are limited to the number of cache radios, which typically is insufficient in the event of a major disaster when many users must operate on a neighboring system. While it certainly would be desirable to eliminate the need to maintain two radio platforms to provide mutual-aid communications with neighboring jurisdictions, it is important to point out that interoperable gateways require overlapping coverage from both systems to be effective. It is likely that this requirement will not be met when users are responding to another jurisdiction in order to provide mutual-aid. For this reason, cache radios can be an effective tool when other interoperability solutions are not available. During a major disaster, emergency response agencies from all over the state or Mission Critical Partners | 32 country may respond. During these events, all aspects of the interoperability continuum become critical, including cache radios. Interoperable Gateways Gateway systems provide connections between two or more radio networks, allowing users on one network to communicate with users on other networks. For example, a group of users on an 800 MHz channel used by Agency A can be connected to a group of users on a VHF channel used by Agency B. The interconnection is created when two or more radio channels or voice paths are connected to each other via a gateway device, such as a console patch. Gateway systems can be configured to support any number of channels. Using gateway systems, usually through a dispatch console, a dispatch operator can select the appropriate channels to interconnect. With many gateways, multiple interconnect sessions involving distinct groups can be established at any given time by the gateway operator. The maximum number of simultaneous interconnect sessions in progress depends on the gateway system. Gateway systems typically are used in regions where there is overlapping coverage of participating radio communications systems. For example, two agencies responding to an incident can have channels from their respective communications networks interconnected; however, this is only useful if the coverage area of each network includes the incident location. An agency must be able to access its own communications network. Thus, the service areas for a gateway system generally are restricted to the overlapping service area of all participating agencies. Mobile gateways refer to field-deployable devices that can be used to enhance tactical interoperability. Mobile gateways are the most useful when agencies do not have overlapping coverage and must respond to a localized event such as a rural brush fire. The gateway allows for the interconnection of simplex channels in different frequency bands, and permits localized interoperability within the limited coverage area of the gateway transmitters and antenna systems. The problem with these systems is the time delay associated with deploying the equipment and training limitations due to the infrequent use of equipment. Central Communications Center operates a fixed gateway device. The dispatch consoles serve as fixed gateways, permitting patching between any channels that are monitored on the console. However, patches between trunked and conventional systems can lead to some technical and operational challenges. For instance, conventional users cannot hear the trunking system grant tone through the patch; consequently, the first second of transmitted audio may not be heard by users on the trunked system. Training is necessary to assure that users compensate for the delay. Current model consoles support buffered audio that automatically compensates for delays between trunked and conventional transmissions. Mission Critical Partners | 33 While gateways are an effective method to establish interoperability, they are not the ideal method due to the need for overlapping coverage and the loading of channels in multiple systems. However, situations certainly exist where patching is an effective interoperability tool. Shared Channels Shared channels refer to common frequencies that have been established and are programmed into radios to provide direct interoperable communications among disparate agencies. In order to use this option, all user radios must be capable of operating on the same frequency band with the same modulation scheme. Shared channels and shared systems are the only types of interoperable communications equipment that are always available, because no third-party intervention or overlapping system coverage is necessary. While shared channels can greatly support interoperable communications, when other agencies operate on different frequency bands, the use of multiband radios or other interoperability tools are necessary to interoperate with these agencies. Proprietary Shared Systems Proprietary shared systems refer to the use of a common technology among multiple agencies that is proprietary to a specific vendor. Multiple users operating with a proprietary technology have the ability, with proper permission, to access the talkgroups and features of the system. Seamless interoperability would be available provided that all users were using the same proprietary technology in the same frequency band. Proprietary systems have the inherent limitation of being specific to an individual vendor. Use of proprietary systems as a regional interoperability solution requires the consensus of all stakeholders on the vendor and technology to implement. Individual agencies that choose to operate proprietary solutions without the consensus of interoperability partners within the region create an interoperability scenario that is limited to a gateway solution. Even if that consensus is achieved, regional proprietary systems limit the capabilities of users from outside the region to communicate. In the present public safety radio market, proprietary systems are not recommended as an interoperability solution. Proprietary systems became popular during the advent of trunking systems in the 1980s and 1990s. However, with the development of P25, proprietary systems are less desirable given their inherent interoperability limitations and vendor restrictions. Standards-based Shared Systems Standards-based shared systems involve the implementation of a common standards-based technology. P25 is an example of a standards-based technology. Mission Critical Partners | 34 By implementing standards-based shared systems, radio users have the flexibility to purchase equipment from different vendors and still maintain shared communications on trunking architecture. This allows users from different agencies to access shared talkgroups on neighboring systems in much the same way that shared channels are used. However, shared system access in this case provides the guest user access to the wide-area coverage, security, and other feature sets provided by trunking systems. In addition, trunking systems are better able to manage system loading and capacity, and are thus better able to accommodate an influx of interoperability traffic. Because these systems are standards-based, it is more likely that users responding from outside the region that have radios based on a common standards-based technology will be able to operate on the system. The only interoperability limitation of standards-based shared systems concerns the frequency band. When users operate in disparate frequency bands, the only solutions available to allow cross-band communication are gateways or multiband radios. The North Carolina VIPER system is an example of a shared P25 800 MHz trunking platform. 4.4. RADIO SYSTEM TECHNOLOGIES 4.4.1. Analog versus Digital Analog refers to a method of radio transmission where a continuous audio message is modulated (piggybacked) onto a high-frequency wireless carrier. Because the transmission waveform is continuous, any noise or interference appearing on the wireless signal will be transferred to the decoded audio message. This noise and interference will appear as static. When the signal and noise becomes significantly high relative to the transmitted signal, the audio message is not discernible among the static. Digital refers to a method of radio transmission where an audio message is first converted into discrete binary (1 and 0) values using an analog-to-digital converter before being transmitted onto a wireless carrier. When the wireless message is received, the message is passed through a digital-to-analog converter and the original audio message is restored. With digital transmission, noise and interference only will impact the received audio if the noise and interference is so significant that the receiver interprets a “1” as a “0” or vice versa (this is known as a bit error). Digital systems are able to reconstruct the original transmitted message perfectly over a farther distance than analog systems. However, once a digital transmission is weak enough that the receiver no longer can discern ones and zeros, the transmitted message very quickly becomes unintelligible. In radio communications, there are strengths and weaknesses for both analog and digital systems. Table 9 below lists the strengths and weaknesses of analog systems. Mission Critical Partners | 35 Table 9 – Analog System Strengths and Weaknesses Strengths Compatible with a wide range of less-expensive subscriber radios Arguably able to perform better in very weak coverage areas Received audio has more likeness to original transmission Gradual decline in service as coverage weakens, so users are aware when they are approaching service boundary Weaknesses Most modern public safety radio technologies do not use analog technology Minimal options for encryption Minimal options for data transmission Greater level of static throughout coverage area Table 10 below lists the strengths and weaknesses of digital systems. Table 10 – Digital System Strengths and Weaknesses Strengths Adopted in modern communications system platforms, including P25 Able to transmit data along with voice Natively compatible with digital transmission networks, such as Internet Protocol (IP) Capable of supporting the Advanced Encryption Standard (AES) and Data Encryption Standard (DES) Wider range of undistorted audio Weaknesses More-expensive subscriber equipment with less options Received audio has some distortion and is not a pure reproduction of the original transmission Arguably performs weaker in poor coverage areas No audible warning that coverage is weakening until the point that coverage is not available (all or nothing) Figure 6 below demonstrates the audio quality difference between analog and digital systems. Remainder of page intentionally left blank. Mission Critical Partners | 36 Figure 6 – Audio Quality of Analog and Digital Systems 4.4.2. Project 25 (P25) The Association of Public-Safety Communications Officials, International (APCO) P25 standards for public safety digital radio were established under the guidance of APCO and developed under the governance of the Telecommunications Industry Association (TIA). The development of P25 standards involved representatives from local, state, and federal government agencies, in conjunction with industry representatives, who evaluated basic technologies to develop common standards for advanced digital LMR technology for public safety organizations. P25 is a suite of eight standards intended to help produce equipment that is interoperable and compatible regardless of manufacturer. The P25 standards suite includes the following interfaces: Common air interface (CAI) Fixed/base station subsystem interface (FSSI) Inter-RF subsystem interface (ISSI) Console subsystem interface (CSSI) Data network interface Network management interface Telephone interconnect interface Subscriber data peripheral interface P25 has four key objectives: Provide enhanced functionality with equipment and capabilities focused on public safety needs Improve spectrum efficiency Assure competition among multiple vendors through an open systems architecture Mission Critical Partners | 37 Allow effective, efficient, and reliable intra-agency and interagency communications P25 is intended to make informed decisions easier for users when planning to convert an existing system to digital. Using the P25 standards, vendors’ systems can be more readily compared because they use an agreed-upon baseline set of specifications. This allows users to more accurately compare the direct features and benefits of both entire systems and individual radio products. It is intended to make bidding processes more competitive among prospective vendors. In addition, users should have the opportunity to mix and match equipment among P25-compliant suppliers because all compliant equipment will use the same standards and work on any P25-compliant system. DHS in its 2007 Federal Grant Guidance for Emergency Response Communications and Interoperability Grants indicated a strong preference for P25-compliant radio equipment, stating: “When procuring equipment for communication system development and expansion, a standards-based approach should be used to begin migration to multi-jurisdictional and multi-disciplinary interoperability. Specifically, all new digital voice systems should be compliant with the P25 suite of standards. This recommendation is intended for government-owned or -leased digital land mobile public safety radio equipment. Its purpose is to make sure that such equipment or systems are capable of interoperating with other digital emergency response land mobile equipment or systems. It is not intended to apply to commercial services that offer other types of interoperability solutions. “Further, it does not exclude any application if the application demonstrates that the system or equipment being proposed will lead to enhanced interoperability. With input from the user community, these standards have been developed to allow for backward compatibility with existing digital and analog systems and to provide for interoperability in future systems. The FCC has chosen the P25 suite of standards for voice and low-tomoderate-speed data interoperability in the new nationwide 700 MHz frequency band and the integrated wireless network (IWN) of the United States Homeland Security, Justice and Treasury Departments has chosen the P25 suite of standards for their new radio equipment. The United States Department of Defense has also endorsed P25 for new LMR systems.” Only where there are compelling reasons to do so will the federal government fund the procurement of non-P25-compliant radio equipment. The final documents establishing the P25 standard were approved and signed in August 1995 at the APCO International Conference and Exposition in Detroit, Michigan. These are referred to as the P25 Phase I standards; however, P25 is an ongoing project. The current effort, referred to as P25 Phase II, is to develop standards for narrowband operations using 6.25-kHz channel spacing. This will require the use of time division multiple access (TDMA) technology. In April 2007, the majority of the P25 Mission Critical Partners | 38 steering committee selected what is referred to as the 12-kilobit per second, two-slot TDMA solution for Phase II technology. According to APCO, this selection not only allows for a graceful migration to Phase II and backward compatibility with Phase I systems, but it also offers advanced capabilities that will result in an even more robust P25 system. This solution was chosen in order to accommodate ever-increasing needs for spectral efficiency and user capacity in public safety wireless voice and data radio systems, while ensuring full-feature functionality and improved audio quality. The P25 Phase II standard is currently complete and equipment is being sold today that is Phase II-compliant. However, while many vendors have P25 Phase I-compliant systems and subscribers, only a limited number currently are providing Phase II-compliant systems and subscribers. Based on the current market for trunked public safety radio system technologies, a P25 standardsbased system is the only reasonable technology available for implementation by Pasquotank and Camden counties should they elect to deploy a new trunking solution other than a migration to VIPER. 4.4.3. Network Architectures The sections that follow discuss the network architectures available for deployment. Single-Site Conventional Single-site conventional systems are the most basic type of public safety systems installed today. These systems operate as a standalone site, which at a minimum includes a repeater, duplexer, and antenna. Each repeater corresponds to one specific channel on a subscriber radio. Coverage on that channel is limited to the coverage provided by the radio site. If multiple repeaters are implemented at a single site, each repeater corresponds to a different channel. Connectivity from the tower to the 9-1-1 Center is provided via an RF control station. These stations are basically stationary mobile radios that receive the repeated audio from the radio site and play it on the dispatch console. The primary limitation of a single-site conventional system is coverage, which is limited to the area around the single radio site. Often, agencies will operate multiple conventional sites to cover a larger area. With this setup, each site basically functions as its own system with its own unique coverage area. When a user roams throughout the coverage area, the user must be conscious to switch to the appropriate channel associated with the tower in closest range. Radio users talking on channels on different towers will not be able to communicate directly with each other unless the dispatcher has established a patch to link the stations. Dispatchers are challenged with knowing what channels to use to contact users in the field. If coverage is provided by four different radio sites, then there are four distinct dispatch channels for each discipline that dispatchers must monitor. As the number of radio sites in a conventional system increases, the operational challenge placed on radio users and dispatchers increases dramatically. Mission Critical Partners | 39 Single sites can be implemented in narrowband analog and conventional P25 configurations. Singlesite conventional systems can be implemented in the VHF, UHF, 700 MHz and 800 MHz bands; however, conventional stations are limited by the FCC to five frequencies per site in the 700 and 800 MHz bands. Moreover, 700 MHz systems must be digital and future regulations imposed on the 700 MHz band will prevent the operation of conventional systems, unless they are used on the interoperability channels or channel efficiency can be increased. Table 11 below summarizes the strengths and weaknesses associated with single-site conventional radio systems. Table 11 – Single-Site Conventional System Strengths and Weaknesses Strengths Simple design, requiring minimal radio equipment to function Less expensive than other system options Very effective for small coverage areas that can fit within the footprint of a single site A single failure will not negatively impact multiple radio sites Weaknesses Dispatchers have to monitor multiple channels and track which users are in the range of which channels Responders have to switch channels depending on their geographic area Users within the range of different towers cannot communicate directly with each other unless a console patch is performed Towers cannot be located out of range from a control station located at dispatch centers unless another form of backhaul is implemented Less expensive subscriber options are available All radios are capable of operating in the analog conventional mode MCP does not believe the use of single-site conventional systems will meet the needs of local users. Many of the performance issues with the current infrastructure are related to these limitations. Conventional with Voted Satellite Receivers A conventional system with voted satellite receivers works much like a single-site conventional system does, but utilizes multiple receivers to enhance talk-in coverage. In a radio system, coverage is defined for both talk-out and talk-in. Talk-out coverage is coverage from the radio tower to the remote user. Talk-in coverage is from the radio user to the radio tower. Typically, talk-out coverage stretches farther than talk-in coverage. A user in talk-out range, but out of talk-in range, will hear the dispatcher and other users, but will not be able to return calls to the dispatcher or other users. The satellite receivers are receive-only stations located at different radio sites. The satellite receivers are programmed to the same frequency as the primary receiver. When a remote user transmits, the signal is received by multiple receive sites in the network. Backhaul connectivity, provided typically by Mission Critical Partners | 40 a microwave network or leased line, sends the receive audio to a voter/comparator. The device compares the multiple audio sources and selects the clearest one. That audio is then passed to the transmitter to be repeated. Satellite receivers are useful tools for enhancing talk-in coverage; however, use is limited because most jurisdictions that have coverage problems with a single conventional site likely will need multiple transmitters and receivers to meet coverage needs. A satellite receiver system is still limited to a single transmitter. The costs associated with satellite receivers are much higher than single-site conventional systems because multiple base stations, multiple radio sites, backhaul, and voting equipment are needed. Voted receive systems can be implemented in conventional narrowband analog or P25 modes. Satellite receiver systems can be implemented in the VHF, UHF, 700 MHz, and 800 MHz frequency bands. However, 700 MHz systems must be digital and future regulations imposed on the 700 MHz band will prevent the operation of conventional systems, unless they are used on the interoperability channels or channel efficiency can be increased. Table 12 below summarizes the strengths and weaknesses associated with a conventional system with satellite receivers. Table 12 – Conventional System with Voted Satellite Receivers Strengths and Weaknesses Strengths Greater coverage compared with single-site conventional systems Audio quality is generally improved throughout the coverage area Backhaul connectivity and voting equipment can be reused in future simulcast or trunking systems Adequate when improved talk-in coverage satisfies coverage need throughout the jurisdiction Utilizes same subscriber equipment as other conventional systems When coverage goals are met, a single channel is sufficient throughout the coverage area Weaknesses Expenses are significant compared to single-site systems Application is limited to areas where additional receive sites will provide adequate coverage Multiple transmitters still will require users to switch channels between transmitters and dispatchers to monitor multiple channels Limited to one user group per channel MCP does not believe the use of single-site conventional systems with voted satellite receivers will meet the needs of local users. Some of these systems are in place today, with known limitations and deficiencies. Mission Critical Partners | 41 4.4.4. Conventional Simulcast Conventional simulcast systems have very similar architectures to that of voted receiver systems. The primary difference is that all interconnected sites transmit and receive. Simulcast refers to system architectures where the same frequencies are transmitted at multiple radio sites. Designs using this configuration must be developed carefully, as radio sites on the same frequencies will interfere if timing on the transmitters is not perfectly coordinated. The most ideal method of timing simulcast transmitters uses Global Positioning System (GPS) clocks with high-accuracy oscillators. Audio received by multiple radio sites is voted to determine which audio stream has the best quality. That audio is then sent to all radio sites for retransmission. A conventional simulcast system provides a solution that can supply coverage from multiple radio sites over a large area. With a simulcast system, a single channel is utilized throughout the entire coverage area. Users roaming throughout the area do not need to switch channels and dispatchers only need to monitor a single channel per user group. Conventional simulcast systems utilize the same subscriber equipment as single-site conventional systems. The cost associated with conventional simulcast systems is somewhat greater than satellite receiver systems. While most core components are the same, backhaul connectivity might need to be enhanced. The primary additions are the transmission systems at the satellite sites and simulcast equipment at each radio site. The primary limitation with conventional simulcast systems is capacity. For every user group, a repeater needs to be added at each base station. Once capacity needs grow beyond four or five channels, it is typically more beneficial to implement a trunking system. There are potential risks of interference in a simulcast system in areas where radio coverage from multiple sites overlap. It is in these areas where the potential for sites to interfere with each other can occur if timing between them is not ideal. Simulcast systems have multiple solutions for achieving transmitter timing, some less expensive and less accurate than others. Less-expensive simulcast designs are likely to experience more interference problems in overlapping coverage areas. Conventional simulcast systems may be implemented in the narrowband analog or P25 modes, and are available in the VHF, UHF and 800 MHz frequency bands. However, future regulations imposed on the 700 MHz band will prevent the operation of conventional simulcast systems, unless they are used on the interoperability channels or channel efficiency can be increased. Table 13 below summarizes the strengths and weaknesses associated with a conventional simulcast system. Mission Critical Partners | 42 Table 13 – Conventional Simulcast System Strengths and Weaknesses Strengths Design can provide single-channel coverage over a wide area Flexible design can be used to enhance coverage where necessary through the addition of additional radio sites Voted audio assures best available audio is retransmitted System is spectrally efficient, reusing frequencies at multiple radio sites Less expensive than trunking systems Backhaul and coverage design provides upgrade path to trunking system in the future Weaknesses Capacity is limited to one user group per channel Potential interference exists in simulcast overlap areas Loss of the backhaul connection will result in the loss of multiple radio sites Option 3, the implementation of a conventional UHF simulcast system, is a possible system alternative; however, it is a less desirable solution than moving to a trunked 700 MHz or 800 MHz P25 system. 4.4.5. Multicast Trunking A multicast trunking system utilizes an architecture whereby different frequencies are utilized at each radio site. A trunking system generally has a larger pool of user groups than radio channels. When a specific user group needs to communicate, the radio system assigns the group to a specific channel. Since each user group is not talking all the time, the system is able to better manage spectral efficiency by only assigning active groups to a specific frequency. With a multicast trunking system, different frequencies are utilized at each radio site. Trunking systems typically provide a multisite, wide-area coverage solution. A multicast system allows users to roam from site to site without switching channels. While the actual radio frequencies change, the radio system is able to “handshake” traffic between sites and channels so that communication on a specific talkgroup is seamless to the user. Trunking systems have numerous additional features that are alluring to public safety users. These include encryption, system keys, system identifications (IDs), telephone interconnect, private call, group calls, dynamic talkgroup allocations, over-the-air rekeying (OTAR), over-the-air programming (OTAP), low-bandwidth mobile data, and other features that are not available with conventional radio systems. Trunking systems have a significantly larger hardware requirement than conventional systems. Above and beyond a conventional simulcast system, trunking systems require a central core to serve as the brain of the system; this core manages users, radio traffic, site affiliations, and other aspects that are seamless to the end-user. Trunking controllers are needed at radio sites to assign repeaters to specific Mission Critical Partners | 43 talkgroups. Trunking systems are very complex and require stringent conditions to function properly. Due to the complexity of these systems and the associated cost, a much higher value is placed on assuring site conditions are optimal and system alarming tools are utilized. Compared with a simulcast trunking system (described in the next section), multicast systems are less spectrally efficient because different frequency groups are needed at each radio site. For high-density areas, this can amount to a dramatic number of frequencies in a very small area. Multicast systems, however, are beneficial in the event that connectivity is lost. If site connectivity is lost, each site will continue to operate in site trunking mode. Wide-area coverage and site-to-site communications will be lost, but communications around any one given site will continue. Subscriber equipment for trunking systems is generally more expensive than equipment for analog systems. Radios capable of both modes require an expensive firmware upgrade to perform trunking operations. Inexpensive business-model radios typically are not capable of operating on public safetygrade trunking systems. Multicast trunking systems are available in the VHF, UHF, 700 MHz, and 800 MHz bands, although trunking systems typically are implemented in 700 MHz or 800 MHz due to frequency availability. VHF presents challenges with locating spectrum sufficient for trunking operation. While trunking systems may operate in analog or digital modes, today’s market primarily is based on digital P25 systems. Table 14 below summarizes the strengths and weaknesses associated with a multicast trunking system. Table 14 – Multicast Trunking System Strengths and Weaknesses Strengths Wide-area coverage solution that is capable of supporting relatively small systems up to statewide and multistate systems Scalable capacity to meet the needs of many users System can be operated in conjunction with simulcast trunking systems and single-site conventional systems Communication continues in the event backhaul connectivity is lost An increased number of features (compared with conventional systems) Less expensive than simulcast trunking systems because timing circuits are not necessary Weaknesses Spectrally inefficient compared to simulcast systems Spectral inefficiency limits use for VHF systems due to channel availability Expensive system and subscriber units compared with conventional systems Mission Critical Partners | 44 The State’s VIPER system is a trunked multicast solution and it would resolve the various deficiencies of the current radio systems as described in this report. Simulcast Trunking Simulcast trunking systems operate much like multicast trunking systems. The primary difference is that the same frequencies are reused at multiple radio sites in simulcast trunking systems. Implementation of simulcast circuits requires the introduction of timing circuits. The feature sets provided by simulcast trunking systems are similar to those provided by multicast trunking systems. With the introduction of timing circuits, the opportunity exists for interference in simulcast overlap areas. In addition, loss of backhaul connectivity can result in a catastrophic failure. Because sites operate on the same frequencies, a loss of coordination between the sites will limit the ability of the sites to function as independent systems, as the sites will interfere with each other. Typically, simulcast systems are designed to fall back to a more limited number of radio sites that do not share overlapping coverage. Due to this reason, it is especially important that backhaul networks be designed to a very high fault-tolerant design, with high reliability levels, when accommodating simulcast systems. Simulcast trunking systems are available in the VHF, UHF, 700 MHz, and 800 MHz bands, although typically these systems are implemented in 700 MHz or 800 MHz. VHF presents challenges with locating spectrum sufficient for trunking operation. While trunking systems may operate in analog or digital modes, today’s market primarily is based on digital P25 systems. Table 15 below summarizes the strengths and weaknesses associated with a simulcast trunking system. Table 15 – Simulcast Trunking System Strengths and Weaknesses Simulcast Trunking Strengths Wide-area coverage solution that is capable of supporting relatively small systems up to statewide and multistate systems Scalable capacity to meet the needs of many users System can be operated in conjunction with multicast trunking systems and single-site conventional systems Additional features (compared with conventional systems) The most spectrally efficient system design available Simulcast Trunking Weaknesses More expensive than multicast systems Potential for interference in simulcast overlap areas Loss of multiple sites in the event backhaul connectivity is lost Expensive system and subscriber units compared with conventional systems Option 2, the implementation of a new 700 MHz trunked simulcast P25 system would be a full-featured solution; however, it also would be the most expensive alternative considered in this report. Mission Critical Partners | 45 4.4.6. Shared Systems Shared systems provide a way for multiple agencies to share common system components in order to reduce costs and increase operational effectiveness. Typically, agencies that share a common response area or border each other receive the greatest benefit from system sharing. System sharing can range in degree from one common system serving many agencies to separate systems sharing a single radio site that lies on the border between two systems. P25 trunking systems provide the greatest opportunity for system sharing because central control equipment used on P25 systems often can accommodate a far greater level of users than is typically required for a single agency. Agencies that share control equipment have the added benefit of improved interoperability with other agencies interconnected with the control equipment. In this scenario, subscriber radios can be configured to roam to any interconnected radio site as long as the frequency band of the site and the subscriber are compatible. Shared systems come with the task of developing agreements with the sharing agencies in order to establish equipment ownership and responsibilities. Additional planning is required in advance of installation to work through these details and establish usage criteria that is acceptable to all parties involved. Governance and SOPs are equally important to ensure consistent usage of the shared system and its resources following implementation. The option presented in which regional system users would transition to the State’s VIPER system is an example of a shared system concept. 4.5. EMERGING COMMUNICATIONS ISSUES AND TRENDS 4.5.1. TDMA TDMA is a technology that permits the division of a single radio channel into multiple voice paths. When implemented according to the P25 standard, TDMA permits the splitting of each radio channel into two distinct voice paths. TDMA is the primary feature associated with P25 Phase II. Major system manufacturers currently are deploying P25 Phase II-compliant systems. The use of TDMA has numerous benefits, the greatest of which is to enable more efficient use of radio spectrum. Radio spectrum is a limited resource and, in high-population regions, there typically is not enough spectrum to satisfy the needs of all agencies. Major P25 equipment vendors are now selling P25 Phase II-compliant systems and subscriber radios. The smaller vendors that do not yet have a fully developed product are marketing P25 Phase I systems Mission Critical Partners | 46 with a guaranteed upgrade to Phase II. Therefore, a competitive environment exists in today’s market for Phase II systems. One of the requirements of the P25 Phase II standard is backward compatibility with Phase I. This backward compatibility requires repeater stations to be capable of operating in both the Phase I and Phase II modes. However, repeaters configured according to the standard must be partitioned; this results in the split of trunking resources between Phase I frequency division multiple access (FDMA), with one voice path per channel, and Phase II TDMA, which has two voice paths per channel. Phase I backward compatibility is necessary for subscriber radios on the system that may not be Phase IIcapable, including radios roaming into the counties for interoperability purposes. The major equipment vendors have taken Phase I backward compatibility beyond the standard by providing repeater systems that can dynamically switch between FDMA and TDMA, thus eliminating the need to partition channels. Talkgroups also may be configured in a dynamic fashion so that the system will initiate a TDMA call of all active radios on the talkgroup operating in the TDMA mode, and initiate an FDMA call if there are any FDMA-only radios active on the talkgroup. TDMA is a viable option for the region if construction of a trunking system is elected. TDMA will benefit the counties if only a limited number of radio frequencies can be secured. Further, if the counties construct a 700 MHz system, a TDMA system will be required to satisfy FCC spectrum efficiency requirements. However, TDMA systems have a more limited pool of compatible subscriber radios, with costs typically about $500 more per radio to provide TDMA capability. System infrastructure costs also are more expensive. 4.5.2. Multiband Radios Multiband radios enable a single subscriber unit (mobile or portable) to communicate in multiple frequency bands. Examples of P25 Phase II-compliant multiband radios on the market today are the Motorola APX radios, the Harris Unity radio and the Thales Liberty radio. Multiband radios are not represented presently on the Interoperability Continuum, but represent a powerful tool for establishing interoperability between systems operating in different frequency bands. Multiband radios are recommended as an effective means of establishing interoperability without the need for overlapping coverage areas or gateways. Minimal training is needed for users operating multiband radios, as system switches may be accomplished simply by changing the channel on the radio. Cross-band scanning allows users to monitor dispatch channels from multiple overlapping systems on different frequency bands, although careful evaluation should be given to the actual crossband scanning performance of the specific model to be procured. Multiband radios are costly and are still limited in their ability to communicate across different proprietary systems. Proprietary systems such as Motorola SMARTNET, Harris EDACS and Harris OpenSky are still limited to radios developed by that manufacturer or licensed by that manufacturer. As Mission Critical Partners | 47 multiband radios are on the market longer and competitors introduce additional multiband radios, the cost can be expected to decrease. Pasquotank and Camden counties have neighboring agencies that operate in the VHF, UHF and 800 MHz frequency bands. Accordingly, multiband radios could provide a significant interoperability benefit. However, careful consideration should be given to the ability to monitor multiple channels in multiple bands at the same time. Use of a single multiband radio results in the risk of missing traffic on nonmonitored frequency bands. Consequently, multiband radios are recommended only in limited circumstances and for specialized personnel who not only have frequent interoperability needs, but also have the training to properly manage incidents when agencies in different frequency bands are involved. Moreover, deployment of multiband radios to all users is cost prohibitive. 4.5.3. ISSI The Inter-RF Subsystem Interface (ISSI) is a P25 standard that addresses the linking of two P25 system cores, permitting the roaming of a P25 subscriber from one system to another. The intent behind ISSI is for two adjacent P25 trunking systems to look like one wide-area system to a system end-user. In theory, a user could cross the border from one system into another and never lose communications with home network users or the dispatch center. While ISSI technology has been available for several years, the technology has not been widely implemented. This is largely because of limitations in the initial standard. The setup of ISSI between two neighboring systems requires infrastructure investments by both agencies and backhaul connectivity between the systems. Once the connection has been established, extensive ID and permission provisioning is necessary on both systems to permit roaming capability. Once this has been established, designated ISSI-capable talkgroups must be created in both systems to allow crosssystem roaming. Because roaming only can take place on certain talkgroups, separate ISSI talkgroups distinct from everyday dispatch and tactical talkgroups must be established. Users then must switch channels on their radios to an ISSI talkgroup when they roam to another system. In practice, these steps have proved to be too cumbersome for most agencies to adopt. An updated version of the ISSI standard has been completed and is commonly referred to as “Next Generation ISSI.” The new standard requires less provisioning between systems and allows for more seamless roaming between interconnected systems. ISSI will be an available option only if a P25 trunking system is implemented. In the event that a standalone P25 system is implemented, ISSI could be used to provide connectivity to the State’s VIPER system, or the new Dare County system being implemented. Mission Critical Partners | 48 4.5.4. Long-Term Evolution (LTE) LTE is a commercial wireless broadband standard. The standard has been adopted by the public safety community for implementation on mission-critical, public safety-grade broadband networks. While commercial cellular networks are deploying this technology across the country, implementation of private public safety LTE networks has yet to take hold. Public safety agencies depend largely today on commercial broadband 3G networks, using wireless air cards, for their data needs. In 2014, the public safety sector was awarded access to the 700 MHz D Block, accounting for 10 MHz of broadband spectrum. The allocation is immediately adjacent to the 10 MHz of broadband spectrum already allocated to public safety. Congress has committed to funding a nationwide LTE network on this 20 MHz block of spectrum. Referred to as the Nationwide Public Safety Broadband Network (NPSBN)—which is being developed under the auspices of the First Responder Network Authority (FirstNet)—this network is intended to provide nationwide broadband coverage to first responders. However, much of the details behind the FirstNet build-out have yet to be defined, including costs to end-user agencies. LTE itself is a wireless network providing high-speed data to subscriber devices. The benefit to public safety concerns the applications that will run over this network; however, only a handful of these applications exist today. There also has been discussion that voice over LTE eventually will take the place of narrowband voice radio systems. However, the LTE standard does not provide the equivalent quality of service (reliability) provided by current public safety LMR voice systems, and does not provide direct unit-to-unit simplex operation. Because of these significant limitations, if LTE is ever be able to take the place of narrowband voice systems, it certainly will not be any time within the near future. While there would be benefits to an LTE broadband system within the region from a data perspective, the decision is distinct from the radio system procurement, as LTE is not yet mature enough to serve as a viable voice radio system alternative. 4.6. SYSTEM LIFECYCLES Two-way radio equipment always has had a replacement lifecycle. The lifecycles of today’s robust, feature-rich radio systems particularly have been impacted by rapidly advancing and changing technologies. Based on the typical lifespan of each type of equipment, a general schedule of replacement is shown below in Tables 16-19 below. Replacement cycles may vary (+/- 25 percent) based on factors such as the need for new technology and general wear and tear. Once equipment reaches the end of its lifespan, it is time to upgrade that equipment. Mission Critical Partners | 49 Table 16 – Facility Equipment Lifespan Facility Equipment Building (prefabricated) Building (block construction) Towers Generators (small/remote sites) Generators (large/main sites) Grounding systems Lifespan 15 Years 20 Years 20 Years 10 Years 15 Years 10 Years Table 17 – Maintenance Equipment Lifespan Maintenance Equipment Fencing HVAC (small/remote sites) HVAC (large/main sites) Lifespan 10 Years 2-5 Years 10 Years Table 18 – Radio Equipment Lifespan Radio Equipment Repeaters/base stations Antenna systems Dispatch consoles Mobile radios Portable radios Pager units Lifespan 15 Years 7 Years 10 Years 10 Years 7 Years 5 Years Table 19 – Microwave Equipment Lifespan Microwave Equipment Radios Channel banks Battery systems Uninterruptible power systems (UPS) (small battery systems) 4.6.1. Lifespan 10 Years 10 Years 10 Years 2-3 Years Equipment Lifecycle Some of the radio equipment in use within the two counties is more than ten years old, which is near— or in some cases, past—the end of typical replacement periods. Consequently, this equipment will begin to suffer from higher failure rates and the risk of obsolescence from the equipment vendor. Mission Critical Partners | 50 4.7. RADIO SITE RESILIENCE Modern radio systems tether to radio sites for all of their primary support. A radio site is more than a high point on which to hang an antenna—indeed, a radio system is 99 percent dependent on the site’s performance and support. MCP conducted an inspection of local radio sites. Each evaluation focused on installation practices, site conditions, notification systems, and redundancy of critical elements. These inspections were grounded in industry best practices and standards for critical communications facilities, primarily Motorola R56®, Standards and Guidelines for Communication Sites. R56 generally has been adopted throughout the industry for common use in site construction. All vendors have products that comply with the standard, or which at least track very closely to R56. Noncompliance with R56 standards does not make the installation wrong, but it may place the site at an increased risk of downtime or significant site/equipment damage. Consequently, MCP recommends adherence to R56 guidelines when deploying radio equipment. Key elements that must be considered to ensure a reliable radio site and reduce system downtime from potential failures include: Climate Control—Air-conditioning sufficient to support the building size and thermal load present; monitoring for low-, medium-, and high-temperature alarms; installation of a thermostatically controlled fan-and-ventilation system Connectivity—Two avenues of connectivity should be present. Reverse loop or multipath microwave; microwave with fiber or copper backup; hot standby microwave; and multiple copper or fiber circuits all are acceptable in meeting this requirement Power—Commercial power backed up by a generator, fixed or portable, and sufficient direct current (DC) power via a DC plant or UPS system capable of running the site for no less than six hours for transmitter sites is required. The ability to monitor power alarms—such as alternating current (AC) power fail, DC power fail, rectifier fail, generator start, generator run, generator fail, and low battery—should be evaluated Physical site – Availability of temporary resources—such as mobile command posts and cell on wheels (COW) in the event of a system outage—and other site support, such as snow removal and other methods of improving road conditions to facilitate site access, are a must 4.7.1. Grounding Most deficiencies found at the radio sites were found on the external and internal grounding systems. MCP recommends that site grounding is brought up to standards with a system refresh. Equipment warranties sometimes will not apply if the equipment is not grounded according to industry standards. A more detailed list of grounding recommendations are provided on a site-by-site basis in Appendix A. Mission Critical Partners | 51 4.7.2. Uninterruptible Power Supply (UPS) A UPS system typically is used to power radio equipment for a period of time until the facility or equipment generator is able to start and provide power. Radio equipment is at risk of system crashes upon the loss of power even if the generator starts immediately. A sudden loss of power could result in permanent damage to radio equipment. MCP recommends that the region install a UPS or a DC battery power plant in the new or upgraded system, to protect sensitive equipment in the event of a power failure. 4.8. FREQUENCY BANDS AND LICENSING CONSIDERATIONS Frequency acquisition is one of the most challenging, time consuming, and uncertain aspects of any radio system implementation. In many cases, the availability of frequencies can dictate the frequency band in which a system is constructed. This section addresses the strengths and weaknesses of each available public safety frequency band, as well as the frequency availability in each band. 4.8.1. VHF High Band (150–160 MHz) The VHF high band frequency range is the oldest of the available public safety frequency bands that is still widely utilized today. VHF is utilized by fire and EMS agencies in the region currently. VHF radio signals travel over rough terrain farther than signals in other bands; as such, VHF systems constructed in rough terrain require less radio sites than systems constructed in other frequency bands. However, the VHF band is more susceptible to interference and atmospheric ducting conditions that have been known to cause heavy interference intermittently. These intermittent conditions affect coastal regions more than land-locked regions. The VHF band was not originally designed for the use of repeater systems, so repeater pairs must be constructed using individual frequencies located throughout the 150–160 MHz range. The combination of multiple repeater pairs at individual radio sites introduces numerous challenges because of system design constraints. Spacing frequencies so that they do not interfere with each other, and so that they can be combined into single combiner units, significantly restricts the frequencies that can be used. Due to the reported interference from fire and EMS personnel and the potential for future interference, VHF is not recommended for the region. 4.8.2. UHF The UHF frequency band covers the range from 450 MHz to 470 MHz. The lower portion of the band includes the general public safety and industrial/business frequency pools. The UHF band provides fixed offsets between transmit and receive frequencies, thus supporting the use of repeater systems. Mission Critical Partners | 52 Preliminary research indices that additional UHF frequencies may be available; however, if Option 3 is selected, more in-depth frequency availability research will need to occur. Table 20 below lists the UHF frequencies that might be available for use by the new radio system. Table 20 – Potential New UHF Frequency Acquisitions 4.8.3. Frequency Closest Co-Channel (km) 453..0250 453.1250 453.1500 453.2875 453.3875 453.6500 453.9375 453.9875 460.4625 460.5375 161 79 90 99 105 86 112 141 102 172 Closest 12.5 kHz Adjacent Channel (km) 45 63 60 32 56 49 32 32 24 32 700 MHz Frequencies in the 700 MHz band are pre-paired for repeater operations, with mobile frequencies 30 MHz above the base frequencies. The 700 MHz frequency band provides the most likely source of spectrum for the two counties. The band is not heavily encumbered and frequency assignments have already been made to Pasquotank and Camden counties. A total of ten 25-kHz channel blocks are assigned for usage within Pasquotank County, while five 25-kHz channels have been assigned to Camden County. Tables 21 and 22 below summarizes these frequencies. Although some of the paired mobile frequencies are in the 800 MHz band, the allotted frequency pair is still considered part of the 700 MHz spectrum. Table 21 – 700 MHz Assignments for Pasquotank County Channel Number 17-20 89-92 281-284 353-356 401-404 461-464 549-552 633-636 Base Frequency 769.1125 769.5625 770.7625 771.2125 771.5125 771.8875 772.4375 772.9625 Mission Critical Partners | 53 Mobile Frequency 799.1125 799.5625 800.7625 801.2125 801.5125 801.8875 802.4375 802.9625 Channel Number 873-876 913-916 Base Frequency 774.4625 774.7125 Mobile Frequency 804.4625 804.7125 Table 22 – 700 MHz Assignments for Camden County Channel Number 289-292 409-412 449-452 505-508 557-560 Base Frequency 770.8125 771.5625 771.8125 772.1625 772.4875 Mobile Frequency 800.8125 801.5625 801.8125 802.1625 802.4875 Obtaining these frequencies will require authorization from the Region 31, 700 MHz Planning Committee. Several technical constraints regarding the use of the 700 MHz frequencies will limit the types of systems that Pasquotank and Camden counties can construct in this band. The system must be digital and must permit subscriber operation on conventional interoperability channels in the P25 mode. Most current production subscriber radios are capable of operating in both the 700 MHz and 800 MHz frequency bands; thus, the frequencies can be used interchangeably. 4.8.4. 800 MHz Frequencies in the 800 MHz band are pre-paired for repeater operations, with mobile frequencies 45 MHz below the base frequencies. The frequencies are assigned in licensing pools: the interleaved band (854–860 MHz) is governed by frequency coordination rules; the National Public Safety Planning Advisory Committee (NPSPAC) band (851–854 MHz) is governed by regional planning committees (RPCs). The 800 MHz band is heavily encumbered and frequency acquisition will be more limited. Much of the 800 MHz interleaved band has been vacated by Sprint/Nextel as a result of the rebanding process. These channels are available to public safety for a period of time. However, most available 800 frequencies already have been allocated for use on the State’s VIPER system; therefore, the 700 MHz channels present a more viable option. 4.9. CONNECTIVITY Typically, connectivity for a public safety communications network is comprised of one or a combination of the following: Mission Critical Partners | 54 Leased telephone lines Fiber-optic cables Wireless links (e.g., microwave or RF links) In most situations, connectivity is a combination of analog and digital circuits that carry voice, data, and control tones between the radio consoles and the network of radio communication sites. Backhaul for the existing sites is provided using a mix of UHF radio links, point-to-point Motorola microwave links, and a leased line from the dispatch center to the main dispatch tower. 4.9.1. Leased Phone Lines Leased telephone lines are the simplest form of backhaul connectivity. To interconnect two radio sites, or a radio site and a PSAP, an agency may lease a copper pair or T1 line from the local telephone company. A single T1 line typically is capable of supporting the bandwidth requirements of a small- to moderately sized trunking system, while a two-wire circuit can support a single voice channel. By leasing the T1 line for a monthly fee, the user has guaranteed bandwidth on the network. The specific fee depends on the length of the connection. T1 lines are subject to the reliability of the public switched telephone network (PSTN), which utilizes a combination of copper wires and other media, such as fiber. The leased T1 circuits have proved to be adequate for the current system. Because there are no alarming systems on the leased circuits, no notification is provided to the 9-1-1 Center when a circuit failure has occurred. A circuit failure on the existing system will result in a loss of a radio site or sites, depending on the severity of the outage. The circuits only will support individual voice channels, and do not provide the capacity necessary to support higher-bandwidth applications such as trunking. Moreover, additional lines are required for each channel, which results in higher monthly fees. The current leased circuits from the 9-1-1 Center to both the main dispatch and the Navy Tower incur a total monthly cost of $390. 4.9.2. Fiber-Optic Networks Fiber-optic cables provide the highest bandwidth, and the best radio site connectivity, of any medium available today. Extensive fiber-optic networks, however, are not heavily implemented for various reasons: Single points of failure within a fiber network require the use of redundant network paths to mitigate the loss-of-service risk Running new fiber-optic cable is very expensive and not typically justified solely for a radio project Bandwidth on a fiber system can support many broadband data systems—far more than is necessary for a radio system Mission Critical Partners | 55 Fiber-optic networks that have been implemented primarily are found in major metropolitan areas Construction of a fiber-optic infrastructure is very expensive, and is certainly in excess of what is required to run a trunked radio system. Typically, radio systems may be piggybacked on existing municipal or leased fiber networks. Consideration also should be made to assure that the fiber network provides redundant paths that do not include single points of failure. 4.9.3. Microwave Microwave networks provide a means to wirelessly connect radio sites and dispatch facilities. Bandwidth on a microwave network is typically greater than or equal to a leased T1 line. Microwave networks are an excellent alternative where no fixed-line infrastructure is present. In addition, a microwave network can be owned entirely by the agency, will not require the monthly fees of leased T1 lines, and restoration to service is within the control of the County. Microwave networks, however, do have disadvantages that can be mitigated. Microwave networks are not subject to reliability concerns resulting from line breakage, but are subject to wireless phenomenon such as rain fading. Good design will mitigate this hazard. In addition, microwave dishes may be misaligned in high winds, potentially impacting link connectivity. Good design that requires a higher wind speed survival rating will mitigate this hazard. Microwave network capacity is generally higher than the bandwidth requirements for radio systems. The additional bandwidth provides options for other data applications on the network. Microwave links are used on the existing system to provide connectivity to two radio sites. Connectivity to these radio sites has proved highly reliable. To limit leased line costs and provide increased reliability, the expanded use of microwave connectivity would benefit the counties. 5. RECOMMENDATIONS Based upon MCP’s findings concerning the existing regional system, user feedback regarding requirements for a new system, and analysis of existing technologies and trends, MCP has developed recommendations to address the issues faced by the radio system users within the two counties. This section outlines the specific system design considerations and recommended components to comprise the new system. These considerations may be incorporated into specifications that will be issued in a request for proposal (RFP) for the new system, or would be features of any existing system such as VIPER. Based on MCP’s assessment of the existing system and user feedback, the following criteria have been defined as the top priorities of the new system: Mission Critical Partners | 56 1. Enhancing coverage and reliability There is a lack of coverage and reliable performance in many parts of the two-county area. The current system designs are insufficient to provide reliable public safety-grade radio system performance 2. Enhancing interoperability Interoperability is very limited both within the two-county area and with external agencies. This makes agency-to-agency communication cumbersome and unreliable 3. Increase system channel capacity Channel capacity is very limited due to the conventional design, with channels being transmitted from only one site and a limited number of available frequencies. This is particularly an issue during a critical incident or large scale event 4. Make modern radio safety features available to system users Modern radio safety features, such as an emergency button and encryption for specialty units, are unavailable today 5. Mitigate single points of failure and equipment end-of-life concerns The current system design includes single points of failure that can leave first responders with no reliable way to be dispatched or to communicate for an extended period of time if a failure does occur. Combined with the reduced reliability of aging components, the overall system is at risk 5.1. SYSTEM OPTIONS It is MCP’s assessment that coverage and reliability are far and above the two most critical aspects of the communications system that must be addressed. MCP has identified multiple design options that, at a minimum, satisfy these criteria. The design options vary regarding the degree to which the remaining criteria are satisfied. The sections that follow identify the different technology options that MCP believes would satisfy all or most of the needs of system users. The three different solution options for replacement of the current public safety voice radio systems examined are: 1. Transitioning to the State’s VIPER 800 MHz , P25 Phase I, trunked system 2. Implementing a new 700 MHz, P25 Phase II, trunked system 3. Implementing a UHF simulcast system Mission Critical Partners | 57 5.1.1. Option 1—Transitioning to the State’s VIPER P25 Phase I, Trunked System (Recommended) The VIPER system would provide the best balance of features, capabilities, and cost of the three options considered, and would satisfy all of the critical system criteria defined by MCP as identified by system users. A P25 trunked multicast system would provide a reliable and flexible platform that can address coverage and reliability issues, and provide substantially increased capacity through the use of talkgroups, which are a feature of a trunked radio system. Because the State already has invested in the VIPER system infrastructure, the cost of this option is significantly less than if the two counties were to build their own P25, 700 MHz trunked system. As the State diligently maintains the system infrastructure and has made a long-term commitment to the VIPER system, it is also a low-risk solution with lower maintenance costs for local users. VIPER uses a flexible, standards-based architecture that will limit the need for future upgrades. If only the current VIPER sites in the area are utilized, and no new sites added, coverage predictions look favorable but provide a slightly lower level of coverage than what typically would be required from a newly built 700/800 system. If the VIPER option is selected, MCP highly recommends comprehensive testing of the coverage currently provided by the existing VIPER sites, in order to verify that coverage will be sufficient and/or to identify areas where it would be insufficient. Specific critical buildings that would require supplemental in-building coverage enhancements also should be identified. Through this testing the need for any additional VIPER sites, as well as any in-building coverage enhancements, could be identified and costs estimated as part of the total budget. Propagation studies have been provided in Appendix C. MCP anticipates that current channel capacity for selected regional VIPER sites may need to be increased. Preliminary loading analysis indicates that two channels may need to be added at three different VIPER sites. A traffic analysis will need to be completed by the State to verify that. If it were determined that additional channel equipment is necessary, the implementation costs would be borne by the local entities; however, once installed, the State would take over long-term maintenance for this additional equipment. This traffic analysis also should include a review of the regional VIPER Talk Group Master Plan. It is important to note that some local agencies—including Pasquotank-Camden EMS and the Camden County Sheriff’s Office—already have switched to the VIPER system and have had a favorable experience with its use. By migrating to digital technology, system users would benefit from other capabilities provided by the P25 platform. These include redundant configurations with no single point of failure, encryption capabilities, added network security, affiliation control, and unit IDs. A migration to the VIPER system would require new subscriber units (mobile and portable radios) for all current VHF and UHF system users. However, radio equipment is available at discounted pricing through the State’s contract with Motorola. Mission Critical Partners | 58 Table 23 below summarizes the strengths and weaknesses of this option. Table 23 – VIPER System Strengths and Weaknesses Strengths Countywide coverage in both counties utilizing 5 existing regional VIPER sites, with improved reliability through overlapping site coverage, fault-tolerant design, and properly constructed radio sites Flexible standards-based architecture to support future expansion and technology refresh Improved capacity through use of trunking architecture Greatly enhanced interoperability, both in county and with other external VIPER system users Improved security and control through system keys, subscriber ID restrictions, and encryption capabilities Interference protection through use of clear 800 MHz spectrum The most expedient implementation, as most if not all of the necessary infrastructure is currently in place The most cost-effective way to move to a P25 700/800 MHz trunked system solution Would provide statewide coverage for local users, as authorized by VIPER use guidelines Allows for radio safety features, such as emergency button and encryption Infrastructure is maintained by the State as a State cost 5.1.2. Weaknesses Recommended coverage testing may indicate that one additional VIPER site should be added and that selected critical buildings may require coverageenhancement solutions Requires replacement of all VHF and UHF existing subscriber equipment Somewhat higher maintenance costs for subscriber equipment compared to conventional VHF and UHF radios Would require the lease of commercial fiber if full console connectivity to the VIPER system core was desired As an operational policy, VIPER does not allow overthe-air rekeying (OTAR) Option 2—700 MHz, P25 Phase II, Trunked Simulcast System A P25 Phase II (TDMA) trunked simulcast system would provide the greatest level of capabilities for system users, but is also the highest-cost option of the three. The typical time required to implement a project of this nature from inception is two to three years. A P25 trunked simulcast system will provide a reliable and flexible platform that can address coverage issues through the installation of additional sites and provide substantially increased capacity. The 700 MHz band includes readily available channels, including frequencies pre-coordinated for use in the region. Mission Critical Partners | 59 Based on loading calculations, it is estimated that a total of five talk paths will be necessary to provide an adequate level of capacity. This capacity level can be obtained through the usage of six frequencies with FDMA operation, or four frequencies with TDMA operation. Option 2 includes TDMA operation for a P25 Phase II system. Each channel would be available for access at every site. MCP estimates that seven radio sites will be required to provide typical public safety-grade coverage and performance. Propagation studies have been provided in Appendix D. By migrating to digital technology, system users would benefit from other capabilities provided by the P25 platform. These include redundant configurations with no single point of failure, encryption capabilities, added network security, affiliation control, and unit IDs. A migration to a 700 MHz, P25 Phase II, trunked simulcast system would require the complete replacement of the County’s existing equipment, including fixed infrastructure and subscriber units, though some of the existing radio sites and supporting facilities could be reused. However, the VHF paging system would need to be separately retained and enhanced as described within this report, and at least one new (greenfield) site would need to be developed under Option 2. Table 24 below summarizes the strengths and weaknesses of this option. Table 24 – 700 MHz, P25 Phase II, Trunking System Strengths and Weaknesses Strengths Countywide coverage in both counties utilizing approximately 7 radio sites (includes the use of several existing sites) Greatly enhanced interoperability, both within the counties and with external 700/800 MHz P25 users Improved capacity through use of trunking architecture Improved reliability through overlapping site coverage, fault-tolerant design, and properly constructed radio sites Phase II TDMA allows for the highest level of spectrum efficiency, with two talk paths per working channel Improved security and control through system keys, subscriber ID restrictions, and encryption capabilities Interference protection through use of clear 700 MHz spectrum Spectrum in 700 MHz band is readily available Capable of providing data backbone to support functions like GPS and OTAP Flexible standards-based architecture to support future expansion and technology refreshes Weaknesses The highest-cost option due to significant new P25 Phase II infrastructure Requires replacement of most existing subscriber equipment Higher maintenance costs compared to existing systems Mission Critical Partners | 60 A trunked 700 MHz, P25 Phase II system would satisfy all of the critical system criteria defined by MCP, as identified by system users. Discount levels have been provided to represent the possible savings off list price. Discount levels of about ten percent are consistent with sole-source pricing using a state contract or other available contracting vehicles. However, MCP has had success achieving discount rates of 30 percent or greater by conducting competitive procurements and/or splitting components between different vendors. 5.1.3. Option 3—UHF Simulcast System Option 3 is a UHF conventional analog simulcast system. Moving all local users to UHF and building out a simulcast infrastructure would resolve some of the performance deficiencies and would resolve interoperability issues within Pasquotank County, but not with the Camden County Sheriff’s Office or other area agencies that use the State’s VIPER system. Methods of interfacing UHF, VHF, and 800 MHZ channels could be developed, but they would not be efficient from frequency- and channel-use perspectives. Adequate UHF channels appear to be available but there is always some uncertainty when new frequency acquisition is needed for a solution. Also, a UHF conventional simulcast system would require new infrastructure at significant cost, but would provide fewer benefits than transitioning to a 700/800 MHz, P25 trunked system platform. To realize an improvement for in-county interoperability, all current fire VHF users would need to buy new UHF radios. A five-site design is anticipated to meet public safety coverage and performance criteria. Table 25 below summarizes the strengths and weaknesses of this option. Table 25 – UHF Simulcast System Strengths and Weaknesses Strengths Countywide coverage within both counties, with a 5site design Improved coverage and usability through the implementation of a simulcast design Improved capacity through the addition of new UHF channels Improved reliability through overlapping site coverage, fault-tolerant design, and properly constructed radio sites Improved security and control through system keys, subscriber ID restrictions, and encryption capabilities Interference protection through use of clear UHF spectrum Weaknesses Does not provide a good solution to achieve interoperability with VIPER or other 700/800 MHz, P25 system users Requires replacement of all existing VHF subscriber equipment with UHF radios Higher maintenance costs compared with existing system Unlikely to acquire additional channels for future expansion Unless a more expensive P25 UHF system was implemented, future grant funding for radios would be unlikely Less robust encryption options Mission Critical Partners | 61 Strengths Reduced costs through less expensive base stations, lack of trunking control equipment, and reuse of existing subscriber radios Weaknesses Does not allow for over the air rekeying (OTAR) A simulcast UHF system would satisfy some but not all of the critical system criteria defined by MCP, as identified by system users, but it requires fewer and less expensive new UHF radios when compared with the radio costs associated with Option 1 or Option 2. 5.1.4. Paging System Recommendations Continued use of the standalone VHF analog paging system to provide paging coverage throughout the two-county area is recommended regardless of the radio system option selected. As a short-term action, it is recommended that the leased line providing connectivity from the 9-1-1 Center to the Perquimans paging base at the Navy Tower is tested to ensure error-free transmission. If a new County-owned radio system is pursued, it is recommended that the paging system share the new radio system backhaul. Today’s paging system is a conventional multisite design that is operationally complicated and which provides limited area-wide coverage. Two enhancements to the paging system are recommended. The first is to replace the existing paging tone-and-voice paging system with a digital, alphanumeric paging system. An alphanumeric, or text, paging system would provide better coverage and thus more reliable paging with the same number of sites. In addition, alphanumeric pagers are considerably less expensive than tone-and-voice pagers and provide storage of received pages for rereading. The second recommendation is to implement a simulcast paging system. Moving to a simulcast design would simplify operational procedures for dispatch, reduce the potential for human error when paging, and provide greatly enhanced coverage and reliability for all pages throughout the two-county area. Under a simulcast design, personnel would reliably receive pages no matter where they were within the two-county area. 5.1.5. System Coverage If a new P25 700 MHz or UHF simulcast system is implemented, MCP recommends 95 percent onstreet portable coverage countywide and in-building (6 dB of attenuation) portable coverage in the population centers. These coverage criteria can be applied to Option 2 and Option 3 provided by MCP. As noted in the Option 1 (VIPER) section above, MCP is recommending that existing coverage be tested and evaluated against desired coverage levels. The option of adding a VIPER site then can be evaluated on a cost/benefit basis. Mission Critical Partners | 62 If a new system is built, or a new site is added to the VIPER system, MCP recommends a verification test that includes a combination of automated testing and delivered audio quality (DAQ) tests. The selected vendor would be responsible for verifying performance by demonstrating successful tests throughout 95 percent of the counties. 5.1.6. System Capacity System capacity differs depending on whether the County selects a trunked or conventional architecture, and is based on the specific design. For a trunked network, capacity is determined based on grade of service (GoS), or the probability of receiving a busy signal. MCP recommends a minimum GoS of 1 percent for a public safety system. Based on the number of radio users within the two county region and a growth factor of 25 percent, Erlang C calculations indicate that a total of five talk paths are necessary to provide a GoS of 1 percent. P25 systems require one channel to be designated as the control channel, necessitating that four frequency pairs provide the appropriate capacity for a TDMA system. If the County procures any features that utilize the P25 data backbone, additional capacity will be needed to support these features. This excess capacity may be accommodated through the use of additional channels or the implementation of TDMA. 5.1.7. Interoperability Features The greatest enhancement to day-today interoperability will come from a transition of users off different frequency bands onto one shared frequency platform. While Option 1 and Option 2 would accomplish this, Option 3 only would partially accomplish this within the two counties, with the exception of the Camden County Sheriff’s Office users if they were to remain on the VIPER system. Option 1 or Option 2 provide added wide-area interoperability to any other users of P25 700/800 MHz systems. However, with a transition to the VIPER system, statewide interoperability is achieved with the ability to talk to any other VIPER system users, within system-use guidelines. Central Communications Center should continue to utilize the current interoperability gateway for special events or unique incidents where patching is desired. Patching through a gateway is not a means to improve day-to-day interoperability between regional agencies, but can be a helpful tool for special or unique events. Programming of the national interoperability channels is recommended for all subscriber radios, regardless of which frequency band is implemented. These channels are programmed by most agencies across the country and provide common channels that are frequently used for tactical simplex communications and patching during interoperable events. Mission Critical Partners | 63 5.2. SUBSCRIBER RADIOS Subscriber radios are one of the most significant components of a communications system. Subscriber radio equipment needs to be compatible with the infrastructure technology implemented by the counties and should meet industry standards for durability and reliability for public safety use. Most subscriber radios utilized within the two counties today are not capable of 700/800 MHz, P25 operation. Therefore, most subscriber radios will need to be replaced if a 700/800 MHz, P25 trunking system is implemented, regardless of whether it is multicast or simulcast. This equates to approximately 376 portable radios, 253 mobile radios, and 17 control station radios. MCP has based system cost estimates on a one-for-one replacement of each existing radio based on the different options. 5.2.1. Subscriber Radio Features P25-compliant subscriber radios typically are constructed to meet the durability and reliability requirements needed for public safety communications. At a minimum, the following features are recommended for portable radios utilized by public safety users: Minimum Mil-Spec F testing Model II with liquid crystal display (LCD) and partial keypad Emergency call/alert functionality Minimum 512 channels Minimum three watts (700 MHz) output power MDC 1200 signaling Separate volume and channel adjustment knobs AES- and DES-capable The following features are recommended for mobile radios utilized by public safety users: Minimum Mil-Spec F testing Emergency call/alert functionality Minimum 512 channels Minimum 50 watts (VHF) and 30 watts (700 MHz) output power MDC 1200 signaling Separate volume and channel adjustment knobs AES- and DES-capable Encryption Encryption has been identified as a requirement by regional law enforcement agencies. Standardsbased AES digital encryption is the most secure encryption available for public safety radios and is the standard encryption per P25 specifications. AES is only available on P25 trunking options. Mission Critical Partners | 64 It is not necessary to purchase the encryption feature for every public safety radio; however, radios capable of encryption should be purchased so that agencies can activate that feature on the radios necessary to support special operations, which would benefit from the added security provided by encrypted communications. As there is a cost to adding this feature on a radio, some agencies choose to implement it selectively, while other agencies implement it on all radios. Encryption can be implemented on specific talkgroups for use on an as-needed basis. If law enforcement elects to encrypt primary talkgroups, special considerations must be made for interoperating with agencies that may not have encryption-capable radios, or access to local encryption keys. Proprietary Features Proprietary features are those features available on P25 systems that do not conform to the P25 standard. When proprietary features are implemented, use of those features only will work between subscriber radios manufactured by the same vendor. In many cases, the subscriber radio manufacturer must match the system manufacturer for these features to work. MCP cautions that the adoption of proprietary features may lock agencies within the counties into having only one available vendor from which to purchase subscriber radios, in order to maintain use of the feature. An example of such a proprietary feature is described below. Over-the Air Programming (OTAP) OTAP is an optional feature that permits the remote programming of subscriber radios utilizing the P25 data network. OTAP can significantly reduce programming time and effort compared with the typical manual programming of radios. Careful consideration must be given to system capacity when OTAP is implemented. Each radio will require temporary usage of a voice channel to receive OTAP data. OTAP requires a large amount of data and, therefore, substantial data usage for each radio to be programmed. Programming of an entire fleet will require a large amount of system resources over an extended period of time. Because voice transmissions take precedence over data, programming times may be further extended. OTAP-equipped systems and radios are available from multiple manufacturers. However, subscriber radios must match the system vendor, which limits competition for subscriber radios if all radios are to be equipped with OTAP. MCP recommends that the vendor price this as an option. 5.3. CONSOLES For P25 systems, the interface between the system and the console remains proprietary for the largest system vendors. Because of this interface, the dispatch console manufacturer will be required to match the radio system vendor. P25 systems permit a direct IP connection between the system and console Mission Critical Partners | 65 units, significantly reducing the amount of backroom equipment necessary to provide channel audio to the consoles. The consoles at Central Communications Center recently were replaced and are compatible with the VIPER P25 system. The current console system supports an interface with the computer-aided dispatch (CAD) system that allows the CAD system to automatically select the appropriate paging tones for fire and EMS dispatch. 5.4. LOGGING RECORDER P25 systems provide a significant amount of information along with call audio. This information includes unit ID, affiliated radio sites, talkgroup information, and other data that may be useful in the event that the call needs to be recalled and reviewed in the future. Only certain model logging recorders are capable of recording this data. Certain model recorders also are capable of directly interfacing with P25 systems, while others only can support four-wire audio through a control station interface. Control station interfaces can be costly if a significant number of channels are to be recorded, as each channel requires a separate mobile radio to provide the four-wire audio. The current Higher Ground Capture-911 recording system at Central Communications Center is capable of P25 operation. Direct connectivity to the VIPER system can be supported if redundant fiber backhaul is provided to connect to the VIPER system switch located in Farmville, N.C. The cost for this connection is included in the VIPER option (Option 1) cost estimates. 5.5. BACKHAUL Backhaul connectivity is a critical component of multisite radio systems. A robust and reliable backhaul network is required to ensure reliable communications. P25 systems require higher bandwidth than conventional systems. A leased T1 circuit is the minimum bandwidth typically acceptable for P25 systems. Use of T1 circuits reduces capital costs, but requires recurring fees. T1 circuits do not typically include redundant routing and are subject to failures during high-usage periods. Based on the desire for a reliable network and minimal recurring fees, MCP recommends that any new backhaul system implement a loop-configured microwave network. The loop should include all radio sites and the 9-1-1 Center. Such a network will require a greater capital investment; however, the return on investment is typically seven to ten years when compared with fees for leased circuits. The loop configuration proposed for Option 2 or Option 3 will permit a failure to occur at any one tower site on the ring, while still permitting continued connectivity to the remaining sites. Loop-protected microwave backhaul is the desired technology of most agencies implementing trunked radio systems. The underlying reason is that modern trunked radio systems include redundant Mission Critical Partners | 66 components at every failure point, virtually eliminating single points of failure. With highly reliable radio equipment, an equally reliable backhaul network is required to fulfill the potential of the equipment. MCP estimates microwave costs at $120,000 per hop, with the potential for reductions depending on the level of competition. The number of microwave hops depends on the number of radio sites required for the RF design. 5.5.1. DC Plant Microwave systems are powered through DC plants sized for the load of that connectivity equipment. To provide consistent power for all of the proposed equipment, MCP recommends increasing the size of the microwave DC plant to support the power of the radio equipment. This is a typical configuration in new systems and reduces the necessity of a UPS at the sites. 5.6. REDUNDANCY AND SURVIVABILITY All of the options proposed by MCP provide for improved network redundancy and survivability. The use of multiple radio sites will provide a considerable amount of overlapping coverage. In the event of a failure at any one tower site, overlapping coverage from the surrounding simulcast or multicast sites will provide a means for users to communicate. In-building or portable coverage may be limited depending on the location of the users, but mobile coverage likely will be available, regardless of where the failure occurs and where the user is located. P25 systems provide significant levels of system fallback that are not provided in conventional systems. Control equipment typically is installed with onsite backups that can control the system in the event of a failure to the primary equipment. The loss of connectivity between components results in fallback operational modes, such as site trunking or fail-soft. Site trunking occurs when connectivity is lost with the system controller. In this fallback mode, all radio sites continue trunking in a simulcast mode. The only significant limitation is the loss of connectivity of the dispatch consoles. Backup portable radios to control stations can mitigate this risk for dispatchers. A loop-configured backhaul network would ensure reliable connectivity between radio sites. Further, proper radio system construction and installation with component alarming would ensure that radio sites are less susceptible to environmental and manmade conditions. 5.7. MAINTENANCE A preventive-maintenance agreement with local service shops exists for the VIPER system. Similarly, MCP recommends that a preventive-maintenance program be included if Option 2 or Option 3 is implemented. Mission Critical Partners | 67 Recurring maintenance costs can be anticipated to increase under Option 2 or Option 3 when compared with current costs, as either new system will include additional system components, which result in higher maintenance costs. P25 systems specifically include numerous hardware and software components that must be maintained. Additional maintenance services are available, such as remote monitoring of system alarms and remote technical support, which significantly can reduce the amount of time needed to correct system failures. In addition, the regular update of system software permits bug fixes, the addition of features, and a regular refresh of technology to extend the life of the system. The first year of maintenance typically is included with any system purchase, with an option to purchase additional maintenance for subsequent years. This maintenance may be contracted with the system vendor directly or with a local radio shop. The maintenance vendor will depend on the system vendor selected. Maintenance vendors are trained and certified for certain systems; the maintenance vendor will need to be qualified to work on the installed system. MCP recommends that optional pricing be secured for system maintenance for years two through ten following system implementation. 5.8. CONCEPTUAL SYSTEM DESIGNS MCP has developed conceptual system designs for Option 2 and Option 3 that include the selection of radio sites to provide the recommended level of coverage, as well as for the paging system enhancements. The conceptual 700 MHz P25 Phase II trunked radio system would use seven radio sites to provide coverage throughout both counties. The locations include Esclip, Fire Tower, Main Dispatch Tower, Shiloh, South Mills, Wades Point, and a greenfield site. All sites would be connected by a loopconfigured microwave network. The conceptual design for a P25 Phase II trunking system includes a total of four channels at each radio site, with all sites arranged in a simulcast configuration. Based on loading calculations for trunking systems, this will give the system users six talk paths for expanded capacity, compared with the five indicated by the Erlang C loading calculations. Phase II systems provide two talk paths per voice channel, resulting in an even number of talk paths. Central control equipment is assumed to be located at the 9-1-1 Center, which would be on the loop-configured microwave network. Microwave backhaul has been included for both options, with each site containing bidirectional transmission systems. Mission Critical Partners | 68 In contrast, the conceptual five-site UHF conventional simulcast system design uses Fire Tower, Main Dispatch Tower, Shiloh, South Mills, and Wades Point. All sites would be connected by a loopconfigured microwave network. The conventional UHF system would need to provide the same number of channels currently used by law enforcement, fire, and EMS personnel. It is estimated that ten channels would provide the required capacity. MCP also has developed a conceptual design for the digital tone-and-voice simulcast paging system that will use three sites. Coverage studies for the paging system can be found in Appendix F. 5.9. COST ESTIMATES MCP developed cost estimates for each of the three radio system options and for the paging system enhancements. The sections that follow identify the cost summaries for each option as well as the high-level assumptions for each option. For portable radio pricing, MCP includes all necessary software, antenna, single-unit charger, and remote speaker microphone. For mobile radio pricing MCP includes all necessary software, control head, antenna, palm microphone, and installation. Spare batteries were not included in pricing, but are estimated to cost $98 each. The cost for encryption was not included in subscriber price estimates. For agencies interested in purchasing encryption, an estimate of $475 per radio should be used. Table 26 below summarizes the costs associated with each of the identified options, including microwave backhaul, user equipment and project management and engineering. Budgetary numbers are provided for each option. Estimated costs in Table 43 are based on a potential 30 percent discount off list price or in the case of the VIPER option, 25% discount from state contract pricing for radios. Table 26 – Estimated Costs System Option Option 1 – Transition to VIPER 800 MHz P25 trunked system Option 2 – New 700 MHz P25 Phase II trunked system Radio and Microwave System User Equipment $942,258 $2,024,156 $168,000 $3,134,414 $6,895,941 $2,430,200 $1,776,900 $11,103,041 Mission Critical Partners | 69 Project Management/ Engineering Project Total System Option Option 3 – UHF conventional simulcast system 5.9.1. Radio and Microwave System $4,232,120 User Equipment $454,000 Project Management/ Engineering $1,104,000 Project Total $5,790,120 Option 1 – 800 MHz, P25 Phase I, Trunking—VIPER Assumptions include the following: No new sites in base cost estimate Adding two additional channels at three existing VIPER sites Optional cost to add one new 7-channel VIPER site is provided, but is not included in the base Option 1 pricing above Replacement of 352 portable radios, 233 mobile radios, and 18 control station radios Fiber connectivity from Central Communications 9-1-1 Center to VIPER core site in Farmville, N.C. Console Subsystem Interface (CSSI) to VIPER system Vendor project management and engineering Recommended spares and test equipment Mobile radio pricing includes dash-mounted radio control head, P25 software, packet data, overthe-air programming, 3-dB antenna, and palm microphone. With state contract pricing of 25 percent off list price, the price used for mobiles is $3,212. An additional $400 is estimated for each mobile installation Portable radio pricing includes P25 software, packet data, over-the-air programming, ¼-wave antenna, single-unit charger, and remote speaker microphone. With state contract pricing of 25 percent off list price, the price used for portables is $3,155 Remainder of page intentionally left blank. Mission Critical Partners | 70 Figure 6 – Opinion of Probable Cost – Transition to VIPER 800 MHz System Mission Critical Partners | 71 5.9.2. Option 2 – 700 MHz P25 Phase II Trunked Simulcast System Assumptions include the following: P25 Phase II system using seven sites, with four channels at each site Structural analysis and modifications for all towers to latest TIA-222 revision G standard Loop-configured microwave network connecting seven radio sites and dispatch Replacement of 376 portable radios, 253 mobile radios, and 17 control station radios Licensing of 700 MHz channels New shelters at four existing sites with grounding and security enhancements Development of a greenfield site to include a new 150-foot tower, shelter, generator, site grounding, and security Vendor project management and engineering Recommended spares and test equipment Remainder of page intentionally left blank. Mission Critical Partners | 72 Figure 7 – Opinion of Probable Cost – 700 MHz P25 Phase 2 Trunked Mission Critical Partners | 73 5.9.3. Option 3 – UHF Simulcast System Assumptions include the following: Total of five sites with ten channels at each site Simulcast transmit and voted receive signal at all sites Structural analysis and modifications for all towers to latest TIA-222 revision G standard Loop-configured microwave network connecting five radio sites and dispatch Replacement of 276 portable radios, 116 mobile radios, and 16 control station radios New shelters at four existing sites with grounding and security enhancements Vendor project management and engineering Recommended spares and test equipment Remainder of page intentionally left blank. Mission Critical Partners | 74 Figure 8 – Opinion of Probable Cost – UHF Conventional – 5 Site 10 Channel System Mission Critical Partners | 75 5.9.4. Enhancements to the VHF Paging System Assumptions include the following: Total of three existing sites Simulcast design The purchase of 459 alphanumeric pagers Vendor project management and engineering Recommended spares Remainder of page intentionally left blank. Mission Critical Partners | 76 Figure 9 – Opinion of Probable Cost – VHF Alphanumeric Paging – 3 Sites Mission Critical Partners | 77 5.10. SUSTAINMENT COSTS With either Option 2 or Option 3, an increase in system sustainment costs can be anticipated. With the VIPER option, infrastructure sustainment costs are born by the State. At present, the State does not charge a user fee. 6. NEXT STEPS The current radio and paging systems have numerous performance and safety deficiencies that have the potential every day of negatively impacting the ability of public safety first responders to communicate during both routine and critical incidents. Meaningful improvements only will come through an investment in new systems and radios. Key next steps include the following: Transition remaining public safety agencies that have not already done so to the VIPER system. This is the most cost-effective and expedient manner of resolving existing communications system performance deficiencies and moving to a standards-based, next-generation technology platform Enhance the region’s VHF paging system by implementing a simulcast design and digital pagers Move forward with additional planning and procurement activities to support the above project elements, to include recommended site upgrades Upon selecting the desired radio system option and paging system enhancements, and identifying appropriate funding, planning and procurement activities can proceed. To move forward with planning and procurement, Pasquotank County, on behalf of the region, should contract with a qualified firm to support necessary activities. If the VIPER system is selected, support will be needed for coverage testing, coordination with the State, and new radio procurement and installation. Specifications will need to be developed for any additional VIPER channels or sites, as well as for any paging system enhancements. Specifications and procurement support should be structured to align with either a sole-source or competitive procurement process, as appropriate. If Option 2 or Option 3 is selected, additional specifications will need to be developed with corresponding procurement process support. The typical implementation period for a radio system is 12 to 24 months after vendor contract award. With the necessary planning and procurement tasks, it may be two to three years before a new system is implemented and operational. In contrast, the timeline for a transition to the VIPER system would be significantly shorter, especially if no new sites were required. Mission Critical Partners | 78 Regardless of the solution chosen, in order to obtain the best possible pricing and value, MCP recommends that the County proceed with a competitive procurement for those project elements where a sole-source procurement is not required. A competitive procurement will ensure that the County receives the best available pricing and that the solutions offered are not limited to a specific vendor. This can produce additional cost savings through the implementation process, especially if the procurement is divided between radio infrastructure, backhaul, and site-development vendors. To move forward with a competitive procurement, the County will need to retain assistance for the development of system specifications. The specifications will include minimum performance requirements and functional requirements, in order to put the onus of system performance on the selected vendor. This effort would be significantly streamlined if the VIPER system option is selected; however, some procurement support likely would still be required. Once the specifications are completed, the County’s contracting requirements would be added to form an RFP package. It is MCP’s experience that the RFP should allow vendors one to three months to provide a response, depending on the complexity of the scope of work. Once proposals are received, the proposals will be evaluated and scored based on how well the solutions offered would satisfy the regions’ requirements, and on the prices offered. As part of the negotiation process, the offerings of promising proposals will be further refined. Best-and-final-offer requests may be utilized as a negotiation tactic to further reduce pricing or receive additional features. Ultimately, a single vendor would be selected for contract negotiations. Once a vendor is selected, system implementation may take anywhere from 12 to 24 months. MCP understands that there are multiple options available to the regions, including some that may involve waiting a significant period of time before any action is taken. Among several points to consider in this regard is the fact that interest rates for bond issues right now are extremely low, resulting in lower borrowing costs for capital projects. A delay in the project could thus result in higher borrowing costs, especially if action is not taken for several years. Further, MCP has found that system purchase costs are at an all-time low. This is a reflection of the current radio equipment market and current competition levels. There is no guarantee that the deals available still will be available several years from now. In a nutshell, now is the time to act. 6.1. SECURE FUNDING In order to move forward with the procurement, funding will need to be secured for the new systems or potential additions to the VIPER system. Based on the regions’ desired system option, a budgetary commitment should be secured. The cost estimates provided may be used for budgetary purposes. MCP notes that these estimates are intended to be somewhat higher than the actual anticipated costs, in order to provide the regional partners with flexibility during procurement. Mission Critical Partners | 79 6.2. PROCUREMENT OPTIONS 6.2.1. Sole-source with the VIPER option Certain elements of the VIPER option would require sole-source negotiations with Motorola; however, many associated costs previously have been established by the State through its competitive procurement process and state contract pricing. 6.2.2. Competitive Procurement (RFP) Competitive procurements typically yield the best overall system value when multiple vendors are capable of offering equivalent or near-equivalent products. Several components of a radio system may be offered by different vendors. These components include the following: 1. 2. 3. 4. Radio system infrastructure Radio system subscriber radios Microwave backhaul network Radio site construction RFPs may be developed that contract all of these components to a single vendor, or to separate vendors. RFP with Single Award An RFP designed for a single award assigns the responsibility for all components to a single vendor. Typically, this is the radio system infrastructure vendor, although in some cases RFP responses may be bid by system integrators that do not manufacture any equipment themselves. Most system vendors manufacture their own subscriber equipment and typically provide subscriber units as part of their offering. With a single-award contract, the microwave and site construction components typically are subcontracted to other companies. The benefit of a single-award contract is that only one entity is responsible for project performance, greatly simplifying issues regarding dispute resolution. This comes at the cost of an added markup by the primary vendor for subcontracted equipment and services. MCP recommends a single-award contract when the client desires one entity to be responsible for system installation, but this potentially will result in higher costs. Mission Critical Partners | 80 RFP with Multiple Awards An RFP designed for multiple awards permits vendors to bid separately on the different system components. More often than not, system infrastructure and subscriber radios are bid together. However, significant cost savings may be recognized through the separate procurement of microwave and site-development components. Separately procuring microwave and site-development services is an available option even if infrastructure and subscriber components are procured through a solesource, shared-switch option. The drawback to multiple awards is the increased project management responsibility for coordinating the different entities. However, project management services typically can be contracted for far less than the added cost of a single-vendor contract. Multiple awards may be accomplished through either a single RFP that permits vendors to independently bid on different sections, and through multiple RFPs. If an RFP route is selected, MCP recommends a single RFP that permits vendors to bid the system as either a single-award or multipleaward. This type of RFP will provide the County comparative prices for single-award and multipleaward options, thus providing the greatest level of pricing options. If the County elects to proceed with a competitive procurement, MCP recommends a single RFP that will permit vendors to respond to all system components or individual components. 7. CONCLUSION The public safety radio system users in Pasquotank and Camden counties and in the City of Elizabeth City have identified numerous radio system deficiencies that exist today, and which can and do adversely impact their ability to reliably communicate in both routine and critical circumstances. Local elected officials and senior staff wisely have requested a needs assessment to better understand the situation and to receive information regarding options and recommendations that would improve public safety communications capabilities in the region. By planning and working together, both counties and the city can benefit from the avoidance of duplicative efforts and the savings that would come from a shared infrastructure concept. With the completion of this report, decisions can be made based on a much better understanding of the needs and potential solutions. It is suggested that the entities maintain the current momentum by progressing directly into the planning, procurement, and implementation phases. The success of these phases and their individual components will have a direct impact on the success of any initiative. The regional communications system is in desperate need of improvement. The typical implementation period for a radio system is 12 to 24 months. Given the necessary planning and procurement tasks, it may be two to three years before a new system is implemented and operational. With the challenges faced by the existing system, time is of the essence. Mission Critical Partners | 81 MCP fully understands the challenges the counties and city face and what must be accomplished to provide a long-term communications solution that will satisfy the needs of first responders in the region. MCP is available to assist with planning, procurement, and implementation needs as appropriate. Mission Critical Partners | 82 Appendix A – Pasquotank – Camden County Sites Review Mission Critical Partners | 83 APPENDIX A – TRANSMITTER SITE REVIEWS Site inspections focused on the region’s ability to keep critical communications operating while under the duress of incidents resulting from natural and manmade emergency events. MCP evaluated each location based on installation practices, site conditions, notification systems, redundancy of critical elements, and action plans employed at that location. These inspections were based on industry best practices and standards for critical communications facilities, primarily Motorola R56®, Standards and Guidelines for Communication Sites. Motorola R56 is a standard that generally has been adapted industrywide as a best-practices guide to successful communications site construction. All vendors have similar standards but track very closely to R56. Non-compliance with R56 standards does not make the installation wrong, but is deemed to place the site at an increased risk of downtime or significant site/equipment damage. Therefore, MCP recommends adherence to R56 specifications when deploying radio equipment. MCP’s evaluation of regional sites were focused towards providing a site survivability rating. Installation practices and site conditions were evaluated as relevant to site survivability. Sites were evaluated according the following categories: Alarms/Notifications Climate Control Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Site Security Alarms/Notifications System alarms are critical for site survivability and/or prompt recovery. With radio sites being unmanned, notification systems work as the eyes and ears of repair and maintenance personnel at a communications site. System, shelter, and power alarms provide early detection of problems and greatly aid in minimizing downtime. MCP downgrades the site for failure to alarm and downgrades other issues that rely on the alarms for survival. For example, the failure to monitor low- and high-temperature alarms negatively impacts climate control; as a result, air-conditioner failure might not be detected until radio equipment performance begins to suffer or fail. Table 1 below lists the alarm conditions that should be monitored and the alarms that currently are monitored. The table also identifies where the alarms report. At this time, Pasquotank- Mission Critical Partners | 1 Camden Central Dispatch does not monitor alarms, because they are not installed, or are not connected to dispatch. Table 1 – Suggested Site Alarms Alarm Matrix Required Alarms Power Alarms AC Power Failure Rectifier Failure Low Battery DC Power Failure Generator Start Generator Run Generator Fail Shelter Alarms Low Temperature High Temperature Intrusion Smoke Radio Alarms High RF Power High VSWR Low RF Power Fan Alarms Lost Contact Climate Control Heat is a major threat to the survivability of electronics equipment. A radio shelter in the summer can easily reach 115 degrees Fahrenheit (°F) or higher. This is not only problematic for sensitive radio equipment but can be devastating to battery banks. Room temperature should be kept at 72–75 °F, with 35–40 percent humidity (non-condensing) for best performance of all radio systems and components. Air-conditioning (AC) units are used to provide the first line of defense against heat, but they can malfunction. A thermostat-controlled fan-and-vent system set at 90 °F can effectively vent some of the heat in the event of an AC failure. Some newer radio systems cannot tolerate cold weather below 40° F in the cabinet. Consequently, sites should be monitored for low- and high-temperature alarms. These alarms can be set at a level that ensures technical staff are alerted when a thermal condition exists that Mission Critical Partners | 2 is potentially detrimental to the equipment, allowing for a timely response. Typically the lowand high-temperature alarm settings would be set at 50 °F and 90 °F, respectively. Connectivity Two means of connectivity should be present. Reverse loop or multipath microwave; microwave with fiber or copper backup; hot standby microwave; and multiple copper or fiber circuits all are acceptable means of meeting this requirement. Redundant and different means of connectivity provide more reliable uptime compared with a single means of connectivity. Two separate backhaul paths from a site would allow a site to maintain overall connectivity in the event of failure on one of the paths. Connectivity could be maintained while repairs are conducted and the redundant path is brought back online. Electrical Surge Electrical surge enters a site primarily from three areas: antenna/tower, phone, and power. Lightning is the primary cause of electrical surge. Newer radio systems are more sensitive to electrical surge than older systems. To ensure the radio system is adequately protected from electrical surge, all copper services must include surge protection and the site must utilize a properly designed grounding system. Improper grounding presents a risk to equipment and personnel. The purpose of grounding is to make all conductive items the same electrical potential, thus eliminating dangerous electrical currents. Any time there are metallic objects present that are not tied to the grounding system, an electrical surge or discharge threat occurs. Deficiencies in the grounding system undermine the protection afforded by the entire system and can result in injury, death, and damaged equipment, leading to a loss of service from the site. Site grounding and surge protection systems consist of three main components—sub-terrain, exterior, and interior. Sites were inspected based on compliance with the grounding and surgeprotection specifications portion of Motorola R56. A. Sub-Terrain Grounding During this evaluation, the sub-terrain system was not inspected or tested. The sub-terrain grounding system is designed to provide a path to ground measuring 5 ohms or less. The underground system should consist of shelter ground rings, tower ground rings, ground rods and ground radials. Buried portions of the grounding system only can be tested electrically once they are covered with dirt. MCP utilized visual inspection of the grounding system and did not perform electronic verification of the sub-terrain system. The number of ground rods and radials are dependent on soil condition at the site. MCP recommends ground-resistivity testing to confirm the integrity of the buried system prior to installing new equipment at sites. Mission Critical Partners | 3 B. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports, and ancillary metallic objects. Metallic items require connection to the sub-terrain grounding system using the appropriate wire and connection method. C. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection. Power Commercial power should be backed up by a generator, fixed or portable, and sufficient direct current (DC) power should be available—via a DC plant or uninterruptible power supply (UPS) system capable of running the site for no less than six hours for transmitter sites and eight hours for communications centers. Also considered is the ability to monitor power alarms, such as alternating current (AC) power fail, DC power fail, rectifier fail, generator start, generator run, generator fail, and low battery. Equipment Failure Maintenance contract commitments, equipment age, installation practices, and spare parts availability all are assessed under equipment failure. Gately Communication Company provides service to the existing equipment and facilities. Service to a new radio system is expected to carry warranty coverage from a factory-authorized radio shop for the first year. It is expected that Gately will take over full maintenance responsibilities upon conclusion of the warranty period. Spare parts for the radio system are in the County’s possession and located at Gately’s radio shop. Physical Site Damage Physical damage addresses conditions at the site that would restrict, delay, or prevent service and support personnel from entering the site, such as heavy snowfall. Or it can refer to actual physical damage to the site severe enough to render the site useless, such as a fallen tower or a shelter fire. To address a downed tower or shelter fire (for example), Pasquotank and Camden counties could consider purchasing a Cell-On-Wheels (COW) or work with neighboring counties to host a regional COW as a means to recover service until permanent repairs can be made. Mission Critical Partners | 4 The overall recommendations of this report are focused on site survivability. Hardening communications facilities reduces the likelihood that maintenance personnel would have to access the site during a major incident, thus minimizing this risk. Site Security A. Exterior Security Perimeter security breaches are likely to come in the form of two potential threats: mischievous youths and copper thefts. Mischievous youth do on occasion enjoy the remote atmosphere of a tower site. Most of this activity involves drinking and occasional graffiti. Often the youth will stay outside the fence and pose little threat to the site itself. Copper theft is a threat to perimeter tower site security. When copper prices approach $3.00 per pound, theft quickly rises. Radio towers are well known in the theft market as prime sources of copper. The dollar value of the theft is only a small part of the risk. These thieves often cut coaxial cables and power lines, which takes the radio system out of service for an extended period of time. On some occasions, copper thieves take the power lines to the tower lights, presenting a threat to air traffic. Thieves also target the copper-rich site grounding systems. Disrupting the grounding system will not cause an immediate issue with the radio system, but if not detected and corrected promptly the site will be exposed to electrical surges that could destroy equipment and keep the site off the air for an extended period of time. Tinned copper provides the same grounding properties while having a different appearance from pure copper. Its use in exterior grounding can reduce copper theft. Security cameras, with motion-sensing alarms, provides a means of detecting perimeter intrusions. B. Interior Security This aspect addresses the security of the communications room or shelter interior. Protection from insects, rodents, and human intrusion all are assessed under interior security. Interior security measures include proper shelter doors, locks, proper sealing of conduits, and intrusion alarms. An intrusion alarm system should provide alerts back to a staffed network operations center (NOC), dispatch center, or other control point in order to be effective. The ultimate goal is to identify vulnerabilities and suggest methods to mitigate the threats to the transmitter sites in an effort to ensure the site remains fully operational while under duress. Even utilizing all best practices and techniques, there may be instances where the critical Mission Critical Partners | 5 elements of the site are stressed to the point of failure. As a result, the secondary goal is to recover sites in four hours or less. Each site inspected has been color coded to reflect the site’s overall survivability rating, as well as the key elements of each site. Before explaining the color-coded values, the definition of survivability must be clear. Survivability is not about preventing every power outage, lightning strike, or other incident at the transmitter site; survivability is about how the incident is handled and managed. Survivability considers four aspects: Installation – Are site-installation best practices employed? Notification – How fast is the incident accurately and properly reported? Redundancy – What measures are in place to keep the site on the air while impaired? Action – How fast can the repairs be made? The survivability color codes reflect the site risk in terms of the likelihood of downtime, which is defined as a period of time expressed in minutes that a radio site has lost its ability to support the mission. Downtime does not include site impairments as long as the radio still provides normal usable coverage and capabilities to the service area. Impairment is defined as a site condition that is less than normal but not traffic affecting, such as a site operating on generator power during a commercial power disruption. The end result is that the lower the risk for unscheduled downtime, the higher the survivability rating. The sites and key elements within the sites are rated as green, yellow, orange, or red to indicate the health or survivability of each item evaluated. The color-coded rating system is based on anticipated downtime considering certain site conditions. A GREEN rating does not mean a site will never experience an outage or an outage of more than four hours; it means that conditions exist that greatly minimize the risk of downtime. Conversely, a RED rating does not mean a site will always experience extended periods of downtime, but rather that conditions exist for a significant risk of extended periods of downtime. GREEN indicates that primary, backup, and recovery capabilities meet or exceed best practices or have very minor issues, and risk of downtime is expected to be less than 240 minutes (4 hours) per event YELLOW indicates that noteworthy enhancements can be made to improve site survivability and that there is an elevated risk of exceeding 240 minutes (4 hours) of downtime, but not more than 480 minutes (8 hours) per event ORANGE indicates that there are potentially serious deficiencies with primary, backup, or recovery capabilities that greatly increase the risk for downtime or impaired operations. Downtime potential is in excess of 480 minutes (8 hours), but not more than 720 minutes (12 hours) per event RED indicates critical deficiencies in primary, backup, or recovery capabilities that have the potential, if not addressed, to cause extended periods of downtime in excess of 720 minutes (12 hours) per event, especially during a major incident when other systems and resources are stressed Mission Critical Partners | 6 DURANTS NECK The Durants Neck site is a water tower owned by Perquimans County. The water tower is located at 36o 08’ 48.77” N and 76o 17’ 41.18” W in Durants Neck, North Carolina. This site does not display an antenna structure registration (ASR) number. Commercial power is provided by Albemarle EMC. The site houses a receiver for the Pasquotank County Sheriff’s Office channel, as well as UHF radio link equipment in a 6-foot by 8-foot wooden shelter. An Eaton UPS system provides backup power and surge protection. Photo 1 – Durants Neck Water Tower Photo 2 – Durants Neck Water Tower Top Photo 3 – Durants Neck Equipment Shelter Mission Critical Partners | 7 1. SITE SURVIVABILITY Table 2 below provides an overview of the risk exposure at the Durants Neck site. Table 2 – Durants Neck Survivability Chart Category Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Survivability Rating Risk MODERATE 8–12 hours downtime CRITICAL More than 12 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0-4 hours downtime SLIGHT 0–4 hours downtime MODERATE 8–12 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring critical alarms Single AC unit, not alarmed No redundancy Few grounding issues Time to repair or replace equipment Limited DC power solution, lack of generator Lack of site/shelter alarming 2. ALARMS The Durants Neck site is currently rated RED (critical). Currently no critical alarms are monitored by the County or maintenance provider. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Install appropriate shelter, power, and system condition sensors for all alarms listed above Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and page/alert the maintenance provider Mission Critical Partners | 8 3. CLIMATE CONTROL The Durants Neck site utilizes a wall-mounted air-conditioner with a capacity of 6,000 BTU for primary site cooling. The current cooling capacity is sufficient for the existing thermal load. There is currently no heating available in the site. Although the current radio gear is tolerant of both hot and cold conditions, a more controlled environment would provide for best operation and longest life. A split-mount heating and cooling system would provide more reliable temperature control year round. High- and low-temperature conditions currently are not monitored. The climate control issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor low- and high-temperature alarms Install air-conditioning and heat; anticipate a single 1-ton unit for this space, which may change with equipment design 4. CONNECTIVITY Connectivity at the Durants Neck site is provided by a UHF radio link provided by Motorola GR 1225 radios. The current connectivity is sufficient to provide the required receive audio from Durants Neck. A system with multiple channels, however, will require a more robust connectivity solution. Best practices recommend two means of connectivity for radio traffic. The impact of loss of connectivity at Durants Neck is limited to the single site, making this lack of redundancy less critical. The radio link is not currently monitored. The receive audio voter at Tower “A” will show a failure if connectivity is lost. The equipment at Tower “A” is not presently alarmed or monitored from the 9-1-1 Center. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but rather the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. The connectivity issue is currently rated GREEN (slight). The County should take the following actions if deploying a new radio system: Upgrade connectivity to a more robust solution, such as licensed microwave Monitor the site for lost contact Complete a redundant path with hot-standby or reverse-loop protection Mission Critical Partners | 9 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 3 below. Table 3 – Exterior Grounding Detail Item Note Water Tank Legs Ice Bridges Coaxial Ground Kits Shelter Exterior Bus Bar Exterior Cable Entry Port Fence Posts Not properly grounded N/A – underground feed Bonded to single point on tank leg Not properly grounded Not properly grounded Not properly grounded Gates Generators Other Exterior Metallic Objects Not properly grounded N/A N/A Photo 4 – Transmission line ground kits to single point on tank leg. Tank leg not grounded Photo 5 – Tank leg not grounded Exterior grounding issues include the following: Tank legs not grounded Lack of transmission line grounding bus bar Transmission lines not properly grounded Mission Critical Partners | 10 B. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection, as noted in Table 4 below.. Table 4 – Interior Grounding Detail Item Interior Cable Entry Port Polyphaser Surge Arrestors Note Interior Perimeter Ground Bus (IPGB) Ladder Racks Bonded Cable Run from IPGB to Equipment Racks N/A Not properly grounded, support recommended 4 American wire gauge (AWG) bare tinned solid copper wire to sub-terrain ground Missing N/A Ok Cabinet Grounds Ancillary Metallic Objects Ok – 2 AWG insulated copper wire Some electrical panels not grounded Master Ground Bus Bar (MGB) Interior grounding issues include the following: Ancillary metallic objects are not all grounded. All non-equipment metallic objects should be strapped as part of effective grounding. These objects should be strapped to the interior perimeter ground bus (IPGB) An IPGB should be installed from the master ground bus bar (MGB)—at the cable entry port—around the room six inches from the ceiling Polyphaser surge arrestors should be separately grounded to the MGB. Also, the surge arrestors should be supported or mounted to a fixed structure The MGB is grounded using a 4 AWG tinned copper wire; a 2 AWG wire is recommended The electrical surge issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions: Ground the MGB with 2 AWG wire Install an IPGB Bond all ancillary metallic objects to the ground halo in both the equipment and generator rooms Ground Polyphaser surge arrestors separately and provide mounting support Mission Critical Partners | 11 6. EQUIPMENT FAILURE The equipment currently installed at the Durants Neck site appears to be well maintained. However, the GR 1225 radio is no longer supported by Motorola. Table 5 below provides a list of radio equipment at the Durants Neck site. Table 5 - Durants Neck Radio Equipment Make Model Operation Mode Usage Motorola Motorola Motorola MTR 3000 MTR 3000 GR 1225 Transmit/Receive Receive Transmit Perquimans Fire TAC2 Pasquotank County Sherriff UHF link to main dispatch tower The equipment failure issue is currently rated GREEN (slight). 7. PHYSICAL DAMAGE The Durants Neck site is located directly off a main road. No issues are predicted that are specific to the site location or to site access, in the event of physical site damage. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. Such detection enables maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. A. Primary Power Primary power is commercially provided by a 10 kilovolt-ampere (kVA), pole-mounted transformer via a single overhead feed from Albemarle EMC. B. Generator Power There is no a generator at the Durants Neck site. C. Uninterruptible Power Supply An Eaton 9130 UPS system with three add-on battery modules provides a minimum of four hours of backup power at the Durants Neck site. The current power needs are much lower than Mission Critical Partners | 12 what a possible new radio system would require; as a result, the existing UPS system would need to be upgraded or replaced to support the increased power load of a new system. The power issue is currently rated ORANGE (moderate). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor all power alarms Upgrade or replace the UPS system (if a new radio system is pursued) Provide a backup generator (if a new radio system is pursued) 9. SITE SECURITY A. Exterior Security Exterior security features at the Durants Neck site is normal for a transmitter site. Perimeter security consists of a fenced property, but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a wood building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. However, the interior security system lacks an intrusion alarm system. The site security issue is currently rated GREEN (slight). However, the County should take the following action: Install and actively monitor an intrusion alarm system Remainder of page intentionally left blank. Mission Critical Partners | 13 ELIZABETH CITY WATER TANK The Elizabeth City site is a water tower owned by the City of Elizabeth City. The water tower is located at 36o 18’ 04.14” N and 76o 13’ 17.79” W in Elizabeth City, North Carolina. This site does not display an ASR number. Commercial power is provided by City of Elizabeth City Electric. The site houses a receiver for the TAC3 and TAC4 channels, as well as fiber equipment that provides a communications link to the 9-1-1 Center, which is located a few hundred feet away. Equipment is placed in an existing wood shelter. Photo 6 – Elizabeth City Water Tower Photo 7 – Elizabeth City Water Tower Top Photo 8 – Elizabeth City Equipment Shelter Photo 9 – Elizabeth City Equipment in Shelter Mission Critical Partners | 14 1. SITE SURVIVABILITY Table 6 below provides an overview of the risk exposure at the Elizabeth City site. Table 6 – Elizabeth City Survivability Chart Category Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Survivability Rating Risk CAUTIONARY 4–8 hours downtime MODERATE 8-12 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime CAUTIONARY 4–8 hours downtime CAUTIONARY 4-8 hours downtime SLIGHT 0–4 hours downtime CAUTIONARY 0–4 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring critical alarms Single AC unit, not alarmed No redundancy Few grounding issues Lack of support for transmission lines Time to repair or replace equipment. Lack of UPS Lack of site/shelter alarming 2. ALARMS The Elizabeth City site is currently rated Orange (moderate). Currently no critical alarms are monitored by the County or maintenance provider. This risk to prolonged outage is somewhat mitigated by the site being located next to the 9-1-1 Center. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Install appropriate shelter, power, and system condition sensors for all alarms listed above Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and the page/alert maintenance provider Mission Critical Partners | 15 3. CLIMATE CONTROL The Elizabeth City site utilizes a wall-mounted air-conditioner with a capacity of 6,000 BTU for primary site cooling. The current cooling capacity is sufficient for the existing thermal load. There is currently no heating available at the site. Although the current radio gear is tolerant of both hot and cold conditions, a more controlled environment would provide for best operation and longest life. A split-mount heating and cooling system would provide more reliable temperature control year round. Louvered vents also are used to provide passive cooling in the summer, if needed. High- and low-temperature conditions currently are not monitored. The climate-control issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor low- and high-temperature alarms Install air-conditioning and heat; anticipate a single 1-ton unit for this space, which may change with equipment design 4. CONNECTIVITY Connectivity at the Elizabeth City water tank site is provided by a fiber link to the neighboring 9-1-1 Center. The 9-1-1 Center has a microwave path to the Wellfield site, where the receive voters for TAC3 and TAC4 are located. The current connectivity is sufficient for the Elizabeth City site. Best practices recommend two means of connectivity for radio traffic. The impact of loss of connectivity at the Elizabeth City water tank is limited to the single site, making this lack of redundancy less critical. The fiber link currently is not monitored. The loss of this link, however, would be readily investigated due to its proximity to the 9-1-1 Center. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. The connectivity issue is currently rated GREEN (slight). However, the County should take the following actions if deploying a new radio system: Monitor site for lost contact Complete a redundant path with hot-standby or reverse-loop protection Mission Critical Partners | 16 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 7 below. The exterior transmission lines were not seen to have grounding prior to entry to the shelter. A master ground bus bar was also not found for the County shelter. Table 7 – Exterior Grounding Detail Item Note Water Tank Legs Ice Bridges Properly grounded Not present Coaxial Ground Kits Shelter Exterior Ground Bus Bar Exterior Cable Entry Port Fence Posts Gates Generators Not present Not present Not present Not properly grounded Not properly grounded N/A Other Exterior Metallic Objects N/A Photo 10 – Transmission line from back of shelter Photo 11 – Tank leg grounded with other carrier lines Mission Critical Partners | 17 Exterior grounding issues include the following: Lack of transmission line grounding bus bar Transmission lines not properly grounded Lack of fence grounding B. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection. Table 8 – Interior Grounding Detail Item Interior Cable Entry Port Polyphaser Surge Arrestors Master Ground Bus Bar (MGB) Interior Perimeter Ground Bus (IPGB) Ladder Racks Bonded Cable Run from IPGB to Equipment Racks Cabinet Grounds Ancillary Metallic Objects Note N/A Not present 4 American wire gauge (AWG) bare tinned solid copper wires to sub-terrain ground Missing N/A Ok Ok – 2 AWG insulated copper wires Some electrical panels not grounded Interior grounding issues include the following: Ancillary metallic objects are not all grounded. All non-equipment metallic objects should be strapped as part of effective grounding. These objects should be strapped to the IPGB. Grounding wires were present for ancillary equipment, but multiple grounding wires were terminated to a common point that did not provide the proper grounding An MGB should be installed An IPGB should be installed from the MGB (at the cable entry port) around the room six inches from the ceiling. Ancillary metal equipment and radio equipment should be grounded to the IPGB The Polyphaser surge arrestors should be supported or mounted to a fixed structure The electrical surge issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions: Ground the MGB with 2 AWG wire Install an IPGB Bond all ancillary metallic objects to the ground halo in both the equipment and generator rooms Mission Critical Partners | 18 Ground the surge arrestors separately and provide mounting support 6. EQUIPMENT FAILURE The equipment currently installed at the Elizabeth City site appears to be well maintained. However, the MTR 2000 radio is no longer in production and has an end-of-support date of March 2018, while the MTR 3000 is a product that is currently in production. It is recommended that the MTR 2000 is replaced in the next two years, if a need for a TAC receiver is present at that time. Table 9 below summarizes the radio equipment at the site. The transmission lines at the site are not supported from the shelter to the water tank. This places unnecessary strain on the lines, increasing the likelihood of damage or failure of the lines. It is recommended that ice bridge and cable support is installed from the shelter to the water tank. Table 9 – Elizabeth City Radio Equipment Make Model Operation Mode Motorola Motorola MTR 2000 MTR 3000 Receive Receive Usage Fire TAC3 Fire TAC4 The equipment failure issue is currently rated YELLOW (cautionary). To bring equipment failure to a GREEN status, is recommended that the County take the following steps: Install and properly ground ice bridge and cable support from the shelter entry point to the water tank leg Replace equipment near end of support before the support expires (if the County elects to keep the current radio system) 7. PHYSICAL DAMAGE The Elizabeth City site is located directly off a main road. No issues are predicted that are specific to the site location or to site access in the event of physical site damage. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. This allows maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. Mission Critical Partners | 19 A. Primary Power Primary power is commercially provided by a 10 kVA, pole-mounted transformer via a single overhead feed from Albemarle EMC. B. Generator Power A shared 50 kilowatt (kW) generator is used at the Elizabeth City water tank site, located in the communications shelter, to provide backup power. C. Uninterruptible Power Supply No UPS backup power was noted at the Elizabeth City water tank site. In the event of a power outage, there is a period of time before the backup generator will support the electric load at the site. Without a UPS system, equipment will lose power while the cutover to the generator occurs. The power issue is currently rated YELLOW (cautionary). The County should take the following actions: Actively monitor all power alarms Install a UPS system (if a new radio system is pursued) 9. SITE SECURITY A. Exterior Security Exterior security features at the Elizabeth City site are normal for a transmitter site. Perimeter security consists of a fenced property, but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a wood building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. The interior security system lacks an intrusion alarm system. The site security issue is currently rated GREEN (slight). However, the County should take the following action: Install and actively monitor an intrusion alarm system Mission Critical Partners | 20 ESCLIP The Esclip site is located at a water tower owned by the water utility. The water tower is located at 36o 10’ 29.50” N and 76o 09’ 37.22” W in Elizabeth City, North Carolina. This site does not display an ASR number. Commercial power is provided by City of Elizabeth City Electric. The site houses a receiver for the Pasquotank County Sheriff’s Office channel, as well as UHF radio link equipment in a 6-foot by 8-foot wooden shelter. A Generac 14 kW propane generator and a Tripp Lite SmartPro UPS system provide backup power and surge protection. Photo 12 – Esclip Water Tower Top Photo 13 – Esclip Water Tower Compound Photo 14 – Esclip Equipment Shelter Mission Critical Partners | 21 1. SITE SURVIVABILITY Table 10 below provides an overview of the risk exposure at the Esclip site. Table 10 – Esclip Survivability Chart Category Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Survivability Rating Risk MODERATE 8–12 hours downtime CRITICAL More than 12 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime MODERATE 8–12 hours downtime SLIGHT 0-4 hours downtime SLIGHT 0–4 hours downtime MODERATE 8–12 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring critical alarms Single AC unit, not alarmed No redundancy Lack of interior and exterior grounding Time to repair or replace equipment Limited DC power solution, lack of generator Lack of site/shelter alarming 2. ALARMS The Esclip site is currently rated RED (critical). Currently no critical alarms are monitored by the County or maintenance provider. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Install appropriate shelter, power, and system condition sensors for all alarms listed above Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and the page/alert maintenance provider Mission Critical Partners | 22 3. CLIMATE CONTROL The Esclip site utilizes an indoor Idylis air-conditioner with a capacity of 12,000 BTU for primary site cooling. The Idylis unit vents to the outside via a single-hose exhaust system. The current cooling capacity is sufficient for the existing thermal load. There is currently no heating available at the site. Although the current radio gear is tolerant of both hot and cold conditions, a more controlled environment would provide for best operation and longest life. A split-mount heating and cooling system would provide more reliable temperature control year round. Louvered vents also are used as a secondary means to mitigate high shelter temperatures in the event of a main AC failure. High- and low-temperature conditions are not currently monitored. The climate control issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor low- and high-temperature alarms Install air-conditioning and heat; anticipate a single 1-ton unit for this space, which may change with equipment design 4. CONNECTIVITY Connectivity at the Esclip site is provided by a UHF radio link provided by Motorola GR 1225 radios. The current connectivity is sufficient to provide the required receive audio from Esclip. A system with multiple channels, however, will require a more robust connectivity solution. Best practices recommend two means of connectivity for radio traffic. The impact of loss of connectivity at Esclip is limited to the single site, making this lack of redundancy less critical. The radio link is not currently monitored. The receive audio voter at Tower “A” will show a failure if connectivity is lost. The equipment at Tower “A” is not presently alarmed or monitored from the 9-1-1 Center. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. The connectivity issue is currently rated GREEN (slight). The County should take the following actions if deploying a new radio system: Upgrade connectivity to a more robust solution, such as licensed microwave Monitor site for lost contact Mission Critical Partners | 23 Complete a redundant path with hot-standby or reverse-loop protection 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 11 below. A tower MGB or transmission line grounding kits were not observed at the Esclip site. Table 11 – Exterior Grounding Detail Item Note Water Tank Legs Ice Bridges Coaxial Ground Kits Shelter Exterior Ground Bus Bar Exterior Cable Entry Port Fence Posts Properly grounded N/A – underground feed Not present Not present N/A Not properly grounded Gates Generators Other Exterior Metallic Objects Not properly grounded Properly grounded N/A Photo 15 – Transmission line ground kits not present Photo 16 – Tank leg grounded Mission Critical Partners | 24 Exterior grounding issues include the following: Lack of transmission line grounding bus bar Transmission lines not properly grounded Fence and gates not properly grounded B. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection, as noted in Table 12 below. Table 12 – Interior Grounding Detail Item Note Interior Cable Entry Port Polyphaser Surge Arrestors Master Ground Bus Bar (MGB) Interior Perimeter Ground Bus (IPGB) Ladder Racks Bonded N/A Not properly grounded, support recommended Not present Not present N/A Cable Run from IPGB to Equipment Racks Cabinet Grounds Ancillary Metallic Objects Not present Not present Not properly grounded Interior grounding issues include the following: Lack of an MGB An IPGB should be installed from the MGB (at the cable entry port) around the room, six inches from the ceiling Polyphaser surge arrestors should be separately grounded to the MGB. Also, the surge arrestors should be supported or mounted to a fixed structure The electrical surge issue is currently rated ORANGE (moderate). To upgrade this site to GREEN (slight), the County should take the following actions: Install and interior MGB and ground it with 2 AWG wire Install an IPGB Bond all ancillary metallic objects to the ground halo in both the equipment and generator rooms Ground the surge arrestors separately and provide mounting support Install an exterior MGB and ground it with 2 AWG wire Install transmission line grounding kits Ground fence and gates Mission Critical Partners | 25 6. EQUIPMENT FAILURE The equipment currently installed at the Esclip site appears to be well maintained. However, the GR 1225 radio is no longer supported by Motorola. Table 13 below summarizes the radio equipment at the site. Table 13 – Esclip Radio Equipment Make Model Operation Mode Usage Motorola Motorola MTR 3000 GR 1225 Receive Transmit Pasquotank County Sheriff’s Office UHF link to main dispatch tower The equipment failure issue is currently rated GREEN (slight). However, the County should replace the GR 1225 equipment if it elects to maintain the current radio system. 7. PHYSICAL DAMAGE The Esclip site is located directly off a main road. No issues are predicted that are specific to the site location or to site access in the event of physical site damage. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. This allows maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. A. Primary Power Primary power is commercially provided by a 10 kVA, pole-mounted transformer via a single overhead feed from City of Elizabeth City Electric. B. Generator Power A 14 kW Generac propane generator with a 200-pound propane tank provides backup to commercial power at the Esclip site. Mission Critical Partners | 26 C. Uninterruptible Power Supply A rack-mounted Tripp Lite SmartPro UPS system provide surge protection and backup power for the Esclip radio equipment while the generator is brought under load in the event of a commercial power failure. The UPS system provides four minutes of runtime at a full load of 800 watts (W). This is sufficient time for the generator to start and take the electrical load at the site. The current power needs are much lower than what would be required by a possible new radio system. Consequently, the existing UPS system would need to be upgraded or replaced to support the increased power load of a new system. The power issue is currently rated YELLOW (cautionary). The County should take the following actions: Actively monitor all power alarms Upgrade or replace the UPS system (if a new radio system is pursued) 9. SITE SECURITY A. Exterior Security Exterior security features at the Esclip site are normal for a transmitter site. Perimeter security consists of a fenced property but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a wood building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. The interior security system lacks an intrusion alarm system. The site security issue is currently rated GREEN (slight). However, the County should take the following action: Install and actively monitor an intrusion alarm system Mission Critical Partners | 27 FIRE TOWER The Fire Tower site is a lattice self-support 120-foot fire tower owned by Pasquotank County. The tower is located at 36o 25’ 54.81” N and 76o 22’ 31.78” W in Durants Neck, North Carolina. This tower has an ASR number of 1234681. Commercial power is provided by Albemarle EMC. The site houses receivers for the Pasquotank County Sheriff’s Office and TAC5 channels, as well as UHF radio link equipment, in a 6-foot by 8-foot wooden shelter. A Generac 14 kW propane generator and a Tripp Lite SmartPro UPS system provide backup power and surge protection. Photo 17 – Fire Tower Photo 18 – Fire Tower shelter Remainder of page intentionally left blank. Mission Critical Partners | 28 1. SITE SURVIVABILITY Table 14 below provides an overview of the risk exposure at the Fire Tower site. Table 14 – Fire Tower Survivability Chart Category Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Survivability Rating Risk MODERATE 8–12 hours downtime CRITICAL More than 12 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0-4 hours downtime SLIGHT 0–4 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring critical alarms Single AC unit, not alarmed No redundancy Few grounding issues Time to repair or replace equipment. Limited DC power solution Lack of site/shelter alarming 2. ALARMS The Fire Tower site is currently rated RED (critical). Currently no critical alarms are monitored by the County or maintenance provider. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Install appropriate shelter, power, and system condition sensors for all alarms listed above Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and the page/alert maintenance provider Mission Critical Partners | 29 3. CLIMATE CONTROL The Fire Tower site utilizes a wall-mounted air-conditioner with a capacity of 8,000 BTU for primary site cooling. The current cooling capacity is sufficient for the existing thermal load. There is currently no heating available at the site. Although the current radio gear is tolerant of both hot and cold conditions, a more controlled environment would provide for best operation and longest life. A split-mount heating and cooling system would provide more reliable temperature control year round. High- and low-temperature conditions are not currently monitored. The climate control issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor low- and high-temperature alarms Install air-conditioning and heat; anticipate a single 1-ton unit for this space, which may change with equipment design 4. CONNECTIVITY Connectivity at the Fire Tower site is provided by a UHF radio link provided by Motorola GR 1225 radios. The current connectivity is sufficient to provide the required receive audio from the Fire Tower site. A system with multiple channels, however, will require a more robust connectivity solution. Best practices recommend two means of connectivity for radio traffic. The impact of loss of connectivity at the Fire Tower site is limited to the single site, making this lack of redundancy less critical. The radio link is not currently monitored. The receive audio voter at Tower “A” will show a failure if connectivity is lost. The equipment at Tower “A” is not presently alarmed or monitored from the 9-1-1 Center. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. The connectivity issue is currently rated GREEN (slight). However, the County should take the following actions if deploying a new radio system: Upgrade connectivity to a more robust solution, such as licensed microwave Monitor site for lost contact Complete a redundant path with hot-standby or reverse-loop protection Mission Critical Partners | 30 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 15 below. Table 15 – Exterior Grounding Detail Item Note Tower Legs Ice Bridges Coaxial Ground Kits Shelter Exterior Ground Bus Bar Exterior Cable Entry Port Fence Posts Not properly grounded, improper gauge wire N/A – underground feed Bonded to single point on tank leg Not properly grounded Not properly grounded Not properly grounded Gates Generators Other Exterior Metallic Objects Not properly grounded N/A N/A Photo 19 – Tower leg grounding Photo 20 – Transmission lines not properly grounded Exterior grounding issues include the following: Tank legs not grounded with proper gauge wire Lack of transmission line grounding bus bar Transmission lines not properly grounded; multiple lines grounded to a single point Fence and gates not grounded Mission Critical Partners | 31 B. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection, as noted in Table 16 below. Table 16 – Interior Grounding Detail Item Note Interior Cable Entry Port Polyphaser Surge Arrestors Master Ground Bus Bar (MGB) N/A Properly grounded and supported Properly grounded Interior Perimeter Ground Bus (IPGB) Ladder Racks Bonded Cable Run from IPGB to Equipment Racks Cabinet Grounds Ancillary Metallic Objects Missing N/A Ok Ok – 2 AWG insulated copper wire Some electrical panels not grounded Interior grounding issues include the following: Ancillary metallic objects are not all grounded. All non-equipment metallic objects should be strapped as part of effective grounding. These objects should be strapped to the IPGB An IPGB should be installed from the MGB (at the cable entry port) around the room, six inches from the ceiling The electrical surge issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions: Install an IPGB Bond all ancillary metallic objects to the ground halo in both the equipment and generator rooms 6. EQUIPMENT FAILURE The equipment currently installed at the Fire Tower site appears to be well maintained. However, the GR 1225 radios are no longer supported by Motorola and the Astro-Tac receiver has an end-of-support date of March 2018. Table 17 below provides a list of radio equipment at the Fire Tower site. Mission Critical Partners | 32 Table 17 – Fire Tower Radio Equipment Make Model Operation Mode Usage Motorola Motorola Motorola Motorola MTR 3000 Astro-Tac GR 1225 GR 1225 Receive Receive Transmit Transmit Pasquotank County Sheriff’s Office VHF TAC5 UHF link to main dispatch tower UHF link to main dispatch tower The equipment failure issue is currently rated GREEN (slight). However, it is recommended that the County replace equipment at or near end of support if the County elects to maintain the current radio system. 7. PHYSICAL DAMAGE The Fire Tower site is located directly off a main road. No issues are predicted that are specific to the site location or site access in the event of physical site damage. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. This allows maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. A. Primary Power Primary power is commercially provided by a 10 kVA, pole-mounted transformer via a single overhead feed from Albemarle EMC. B. Generator Power A 14 kW Generac propane generator with a 200-pound propane tank provides backup to commercial power at the Fire Tower site. C. Uninterruptible Power Supply A rack-mounted Tripp Lite SmartPro UPS system provide surge protection and backup power for the Fire Tower radio equipment while the generator is brought under load in the event of a Mission Critical Partners | 33 commercial power failure. The UPS provides four minutes of runtime at a full load of 800 W. This is sufficient time for the generator to start and take the electrical load at the site. The power issue is currently rated YELLOW (cautionary). The County should take the following actions: Actively monitor all power alarms Upgrade or replace the UPS system (if a new radio system is pursued) 9. SITE SECURITY A. Exterior Security Exterior security features at the Fire Tower site are normal for a transmitter site. Perimeter security consists of a fenced property but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a wood building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. However, the interior security system lacks an intrusion alarm system. The site security issue is currently rated GREEN (slight). The County should take the following action: Install and actively monitor an intrusion alarm system Remainder of page intentionally left blank. Mission Critical Partners | 34 MAIN DISPATCH TOWER/TOWER “A” The Main Dispatch tower site is a guyed 480-foot tower owned by Pasquotank County. The tower is located at 36o 18’ 24.52” N and 76o 16’ 12.23” W in Elizabeth City, North Carolina. This tower has an ASR number of 1025346. Commercial power is provided via an underground feed by Albemarle EMC. The site houses transmit and receive equipment for VHF and UHF channels serving Pasquotank and Camden counties. Motorola point-to-point equipment, UHF radio link equipment, and receive audio voters/comparators also are housed at the site. Equipment is housed in an 8-foot by 10-foot cinder-block shelter. A Tripp Lite SmartPro UPS system provides backup power and surge protection. Photo 21 – Main Dispatch Compound Photo 22 – Main Dispatch shelter Remainder of page intentionally left blank. Mission Critical Partners | 35 1. SITE SURVIVABILITY Table 18 below provides an overview of the risk exposure at the Main Dispatch tower site. Table 18 – Main Dispatch Tower Survivability Chart Category Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Survivability Rating Risk MODERATE 8–12 hours downtime CRITICAL More than 12 hours downtime CAUTIONARY 4–8 hours downtime CAUTIONARY 4–8 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0-4 hours downtime SLIGHT 0–4 hours downtime MODERATE 8–12 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring critical alarms Single AC unit, not alarmed No redundancy Few grounding issues Time to repair or replace equipment Limited DC power solution Lack of site/shelter alarming 2. ALARMS The Main Dispatch site is currently rated RED (critical). Currently no critical alarms are monitored by the County or maintenance provider. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Install appropriate shelter, power, and system condition sensors for all alarms listed above Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and the page/alert maintenance provider Mission Critical Partners | 36 3. CLIMATE CONTROL The Main Dispatch tower site utilizes a wall-mounted air-conditioner with a capacity of 8,000 BTU for primary site cooling. The current cooling capacity is sufficient for the existing thermal load. There is currently no heating available at the site. Although the current radio gear is tolerant of both hot and cold conditions, a more controlled environment would provide for best operation and longest life. A split-mount heating and cooling system would provide more reliable temperature control year round. High- and low-temperature conditions are not currently monitored. The climate control issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor low- and high-temperature alarms Install air-conditioning and heat; anticipate a single 1-ton unit for this space, which may change with equipment design 4. CONNECTIVITY The Main Dispatch tower site serves as a hub for connectivity to Central Communications. Connectivity to the Fire Tower, Esclip, and Durants Neck tower sites is provided by a UHF radio link provided by Motorola GR 1225 radios. Connectivity to the 9-1-1 Center, Shiloh, South Mills, and Wades Point tower sites is provided by Motorola PTP 49600 links. The current connectivity is sufficient to provide the required receive capacity to all sites. A system with multiple channels, however, will require a more robust connectivity solution. Best practices recommend two means of connectivity for radio traffic. Redundancy at the Main Dispatch tower site is more critical than other sites, because it serves as a hub to all other sites. A power failure at Main Dispatch would sever connections to the radio sites and the 9-1-1 Center. A leased circuit to the 9-1-1 Center serves as backup to the Motorola microwave link. The radio links are not currently monitored. The receive audio voter at Main Dispatch will show a failure if connectivity is lost. The equipment at Main Dispatch is not presently alarmed or monitored from the 9-1-1 Center. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. Mission Critical Partners | 37 The connectivity issue is currently rated Yellow (cautionary). The County should take the following actions if deploying a new radio system: Upgrade connectivity to a more robust solution, such as licensed microwave Monitor site for lost contact Complete a redundant path with hot-standby or reverse-loop protection 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 19 below. Table 19 – Exterior Grounding Detail Item Note Tower Legs Not properly grounded, improper gauge wire Ice Bridges Exterior Cable Entry Port Fence Posts Gates Generators Not grounded Not installed on transmission lines at base of tower Shelter bus bar grounded; tower bus bar not present Properly grounded Not properly grounded Not properly grounded N/A Other Exterior Metallic Objects N/A Coaxial Ground Kits Shelter Exterior Ground Bus Bar Remainder of page intentionally left blank. Mission Critical Partners | 38 Photo 23 – Tower base grounding Photo 24 – Exterior Ground Bus Bar Exterior grounding issues include the following: Fence and gates not grounded Lack of tower grounding bus bar Transmission lines not grounded to a ground bus bar at the tower base B. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection, as noted in Table 20 below. Table 20 – Interior Grounding Detail Item Note Interior Cable Entry Port Polyphaser Surge Arrestors Master Ground Bus Bar (MGB) Interior Perimeter Ground Bus (IPGB) Ok Not properly grounded and supported 4 AWG copper wire used Modifications recommended Ladder Racks Bonded Cable Run from IPGB to Equipment Racks Cabinet Grounds Ancillary Metallic Objects Not properly grounded Ok Ok – 2 AWG insulated copper wire used Some electrical panels not grounded Interior grounding issues include the following: Ancillary metallic objects are not all grounded. All non-equipment metallic objects should be strapped as part of effective grounding. These objects should be strapped to the IPGB Polyphaser surge arrestors are grounded in a daisy-chain fashion and not properly supported Mission Critical Partners | 39 Rack equipment is grounded in a daisy-chain fashion rather than having a separate connection to the IPGB The IPGB is installed along the lower portion of the room wall, six inches from the ceiling Cable-support ladder racks are not grounded to the IPGB The electrical surge issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions: Modify equipment and polyphaser grounds so that each has a separate run to the IPGB or MGB Bond all ancillary metallic objects to the ground halo in the equipment rooms Modify the IPGB to run around the interior of the shelter, approximately six inches from the ceiling; it should have a 12-inch break opposite the cable entry ports Ground ladder racks to the IPGB Install a ground bus bar at the tower base; install transmission line grounding kits to the bus bar 6. EQUIPMENT FAILURE The equipment currently installed at the Main Dispatch tower site appears to be well maintained. However, the GR 1225 and SpectraTac radios are no longer supported by Motorola and the Quantar has an end-of-support date of 2020. Table 21 below provides a list of radio equipment at the Main Dispatch tower site. Table 21 – Main Dispatch Tower Radio Equipment Make Model Operation Mode Motorola Motorola Quantar Quantar Tx/Rx Tx/Rx EMS Channel Fire and EMS Dispatch Usage Motorola Motorola Motorola Motorola Motorola Motorola Quantar Quantar Quantar Quantar Quantar Quantar Tx/Rx Tx/Rx Tx/Rx Tx/Rx Tx/Rx Tx/Rx TAC2 TAC3 TAC5 TAC6 Pasquotank County Sheriff’s Office Elizabeth City PD Motorola Motorola Motorola Motorola Motorola Motorola MTR 2000 MTR 2000 GR 1225 GR 1225 RKR 1225 RKR 1225 Tx/Rx Tx/Rx Rx Rx Rx Rx Mutual Aid Public Works TAC5 link – Fire Tower Sheriff link – Esclip Sheriff link – Durants Neck Sheriff link – Fire Tower Raytheon Raytheon SNV-12 SNV-12 Voter Voter TAC2 TAC3 Mission Critical Partners | 40 Make Model Operation Mode Raytheon Raytheon Raytheon Raytheon Motorola SNV-12 SNV-12 SNV-12 SNV-12 SpectraTac Voter Voter Voter Voter Voter Motorola Motorola Motorola Motorola PTP 49600 PTP 49600 PTP 49600 PTP 49600 MW MW MW MW Link Link Link Link Usage TAC4 TAC5 TAC6 EMS Fire and EMS dispatch Link to Wades Point Link to 9-1-1 Center Link to Shiloh Link to South Mills The equipment failure issue is currently rated GREEN (slight). 7. PHYSICAL DAMAGE The Main Dispatch tower site is located directly off a main road. No issues are predicted that are specific to the site location or site access in the event of physical site damage. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. This allows maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. A. Primary Power Primary power is commercially provided by a 10 kVA, pole-mounted transformer via a single overhead feed from City of Elizabeth City Electric. B. Generator Power This site is connected to the Cities Generator located at the yard where you turn into the compound.. C. Uninterruptible Power Supply A rack-mounted Tripp Lite SmartPro UPS system provides surge protection and backup power for the Main Dispatch radio equipment. The UPS system provides four minutes of runtime at a Mission Critical Partners | 41 full load of 800 W. This is sufficient to prevent damage to equipment due to brownouts, but does not provide adequate backup power in the event of a power outage lasting more than a few minutes. The power issue is currently rated ORANGE (moderate). The County should take the following actions: Actively monitor all power alarms Upgrade or replace the UPS system (if a new radio system is pursued) Provide a backup generator (if a new radio system is pursued) 9. SITE SECURITY A. Exterior Security Exterior security features at the Main Dispatch site are normal for a transmitter site. Perimeter security consists of a fenced property but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a cinder-block building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. However, the interior security system lacks an intrusion alarm system. The site security issue is currently rated GREEN (slight). However, the County should take the following action: Install and actively monitor an intrusion alarm system Remainder of page intentionally left blank. Mission Critical Partners | 42 NAVY TOWER The Navy Tower site is a guyed 500-foot tower owned by the Naval Air Warfare Center Aircraft Division. The tower is located at 36o 18’ 26.97” N and 76o 16’ 08.67” W in Elizabeth City, North Carolina. This tower has an ASR number of 1211521. Commercial power is provided by Albemarle EMC. The site houses base stations, in a 10-foot by 12-foot wood-frame shelter, for the Camden County Sheriff’s Office channel, Perquimans County Fire dispatch channel, a UHF public safety channel, and a VHF public safety channel. A 20 kW Generac propane generator with a 500-gallon propane tank provides backup to commercial power at the Navy Tower site. Photo 25 – County Shelter at Navy Tower Photo 26 – Navy Tower Remainder of page intentionally left blank. Mission Critical Partners | 43 1. SITE SURVIVABILITY Table 22 below provides an overview of the risk exposure at the Navy Tower site. Table 22 – Navy Tower Survivability Chart Category Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Survivability Rating Risk MODERATE 8–12 hours downtime CRITICAL More than 12 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime SLIGHT 0–4 hours downtime SLIGHT 0-4 hours downtime SLIGHT 0–4 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring critical alarms Single AC unit, not alarmed No redundancy Few grounding issues Time to repair or replace equipment Lack of site/shelter alarming 2. ALARMS The Navy Tower site is currently rated RED (critical). Currently no critical alarms are monitored by the County or maintenance provider. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Install appropriate shelter, power, and system condition sensors for all alarms listed above Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and the page/alert maintenance provider Mission Critical Partners | 44 3. CLIMATE CONTROL The Navy Tower site utilizes two wall-mounted ComPac1 two-ton heating, ventilating, and airconditioning (HVAC) units in a lead-lag configuration. The current cooling capacity is sufficient for the existing thermal load. High- and low-temperature conditions currently are not monitored. The climate control issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor low- and high-temperature alarms 4. CONNECTIVITY Connectivity at the Navy Tower site is provided by a leased circuit provided by CenturyLink that terminates at the 9-1-1 Center. The current connectivity is sufficient to provide the required receive audio from the Fire Tower site. A system with multiple channels, however, will require a more robust connectivity solution. Best practices recommend two means of connectivity for radio traffic. The impact of loss of connectivity at the Navy Tower site is limited to the single site, making this lack of redundancy less critical. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. The connectivity issue is currently rated GREEN (slight). However, the County should take the following actions if deploying a new radio system: Upgrade connectivity to a more robust solution, such as licensed microwave Monitor site for lost contact Complete a redundant path with hot-standby or reverse-loop protection 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 23 below. Mission Critical Partners | 45 Table 23 – Exterior Grounding Detail Item Note Tower Legs Ice Bridges Coaxial Ground Kits Shelter Exterior Ground Bus Bar Properly grounded Properly grounded Properly grounded Properly grounded Exterior Cable Entry Port Fence Posts Gates Generators Other Exterior Metallic Objects Properly grounded Properly grounded Properly grounded Properly grounded Properly grounded B. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection, as noted in Table 24 below. Table 24 – Interior Grounding Detail Item Note Interior Cable Entry Port Polyphaser Surge Arrestors Master Ground Bus Bar (MGB) Interior Perimeter Ground Bus (IPGB) Ladder Racks Bonded Cable Run from IPGB to Equipment Racks Properly grounded Properly grounded and supported Properly grounded Properly grounded Yes Ok Cabinet Grounds Ancillary Metallic Objects Ok – 2 AWG insulated copper wire used Ok The electrical surge issue is currently rated GREEN (slight). 6. EQUIPMENT FAILURE The equipment currently installed at the Navy Tower site appears to be well maintained. However, the GR 1225 radios are no longer supported by Motorola and the Astro-Tac receiver has an end-of-support date of March 2018. Table 25 provides a list of radio equipment at the Navy Tower site. Mission Critical Partners | 46 Table 25 – Navy Tower Radio Equipment Make Model Operation Mode Usage Motorola Motorola Motorola Motorola MTR 2000 MTR 2000 MTR 2000 Quantar Tx/Rx Tx/Rx Tx/Rx Tx/Rx Camden Public Works Public Safety VHF Public Safety UHF Camden County Sheriff’s Office UHF Motorola GTR 8000 Tx/Rx Perquimans Fire paging The equipment failure issue is currently rated GREEN (slight). 7. PHYSICAL DAMAGE The Navy Tower site is located directly off a main road. No issues are predicted that are specific to the site location or to site access in the event of physical site damage. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. This allows maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. A. Primary Power Primary power is commercially provided by a 10 kVA, pole-mounted transformer via a single overhead feed from City of Elizabeth City Electric. B. Generator Power A 20 kW Generac propane generator with a 500-gallon propane tank provides backup to commercial power at the Navy Tower site. C. Uninterruptible Power Supply There is no UPS system present at the Navy Tower site. In the event of a power outage, there is a period of time before the backup generator will support the electric load at the site. Without a UPS system, equipment will lose power while the cutover to the generator occurs. Mission Critical Partners | 47 The power issue is currently rated YELLOW (cautionary). The County should take the following actions: Actively monitor all power alarms Install a UPS system to support equipment 9. SITE SECURITY A. Exterior Security Exterior security features at the Navy Tower site are normal for a transmitter site. Perimeter security consists of a fenced property but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a wood building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. However, the interior security system lacks an intrusion alarm system. The site security issue is currently rated GREEN (slight). However, the County should take the following action: Install and actively monitor an intrusion alarm system Remainder of page intentionally left blank. Mission Critical Partners | 48 SHILOH The Shiloh site is located at a water tower owned by Camden County. The water tower is located at 36o 18’ 03.53” N and 76o 06’ 56.85” W in Camden, North Carolina. This site does not display an ASR number. Commercial power is provided by Albemarle EMC. The site houses a base station for the TAC4 channel, as well as microwave radio link equipment, in a 6-foot by 8-foot wooden shelter. A Generac 14 kW propane generator and a Tripp Lite SmartPro UPS system provides backup power and surge protection. Photo 27 – Shiloh Water Tower Top Photo 28 – Shiloh Water Tower Compound Photo 29 – Shiloh Equipment Shelter Mission Critical Partners | 49 1. SITE SURVIVABILITY Table 26 below provides an overview of the risk exposure at the Shiloh site. Table 26 – Shiloh Survivability Chart Category Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Survivability Rating Risk MODERATE 8–12 hours downtime CRITICAL More than 12 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime MODERATE 8–12 hours downtime SLIGHT 0-4 hours downtime SLIGHT 0–4 hours downtime MODERATE 8–12 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring critical alarms Single AC unit, not alarmed No redundancy Lack of interior and exterior grounding Time to repair or replace equipment Limited DC power solution, lack of generator Lack of site/shelter alarming 2. ALARMS The Shiloh site is currently rated RED (critical). Currently no critical alarms are monitored by the County or the maintenance provider. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Install appropriate shelter, power, and system condition sensors for all alarms listed above Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and the page/alert maintenance provider Mission Critical Partners | 50 3. CLIMATE CONTROL The Shiloh site utilizes an indoor Idylis air-conditioner with a capacity of 12,000 BTU for primary site cooling. The Idylis unit vents to the outside via a single-hose exhaust system. The current cooling capacity is sufficient for the existing thermal load. There is currently no heating available at the site. Although the current radio equipment is tolerant of both hot and cold conditions, a more controlled environment would provide for best operation and longest life. A split-mount heating and cooling system would provide more reliable temperature control year round. Louvered vents also are used as a secondary means to mitigate high shelter temperatures in the event of a main AC failure. High- and low-temperature conditions currently are not monitored. The climate control issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor low- and high-temperature alarms Install air-conditioning and heat; anticipate a single 1-ton unit for this space, which may change with equipment design 4. CONNECTIVITY Connectivity at the Shiloh tower site is provided by a 4.9 GHz microwave link provided by Motorola PTP 49600 radios. The current connectivity is sufficient to provide the required receive audio from the Shiloh tower site. A system with multiple channels, however, will require a more robust connectivity solution. Best practices recommend two means of connectivity for radio traffic. The impact of loss of connectivity at the Shiloh tower site is limited to the single site, making this lack of redundancy less critical. The radio link is not currently monitored. The receive audio voter at Tower “A” will show a failure if connectivity is lost. The equipment at Tower “A” is not presently alarmed or monitored from the 9-1-1 Center. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. Mission Critical Partners | 51 The connectivity issue is currently rated GREEN (slight). However, the County should take the following actions if deploying a new radio system: Upgrade connectivity to a more robust solution, such as licensed microwave Monitor site for lost contact Complete a redundant path with hot-standby or reverse-loop protection 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 27 below. A tower MGB or transmission line grounding kits were not observed at the Shiloh site. Table 27 – Exterior Grounding Detail Item Note Water Tank Legs Ice Bridges Coaxial Ground Kits Shelter Exterior Ground Bus Bar Not properly grounded Not present Not present Not present Exterior Cable Entry Port Fence Posts Gates Generators Other Exterior Metallic Objects Not grounded at all Not properly grounded Not properly grounded Not properly grounded N/A Remainder of page intentionally left blank. Mission Critical Partners | 52 Photo 30 – Transmission line ground kits and grounding bus bar not present Photo 31 – Tank legs not grounded Exterior grounding issues include the following: Lack of transmission line grounding bus bar Lack of grounding bus bars at the shelter entry point and at the water tank base Generator and propane tank are not grounded Transmission lines are not properly grounded Fence and gates are not properly grounded B. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection, as noted in Table 28 below. Table 28 – Interior Grounding Detail Item Note Interior Cable Entry Port Polyphaser Surge Arrestors Master Ground Bus Bar (MGB) Interior Perimeter Ground Bus (IPGB) Ladder Racks Bonded N/A Support recommended Properly grounded Not present N/A Cable Run from IPGB to Equipment Racks Cabinet Grounds Ancillary Metallic Objects Not present Grounded Not properly grounded Mission Critical Partners | 53 Interior grounding issues include the following: Polyphaser surge arrestors should be separately grounded to the MGB. Also, the surge arrestors should be supported or mounted to a fixed structure Ancillary metal objects such as the electric panel and air-conditioner are not grounded The electrical surge issue is currently rated ORANGE (moderate). To upgrade this site to GREEN (slight), the County should take the following actions: Bond all ancillary metallic objects to the ground halo in the equipment room Provide mounting support for the surge arrestors Install exterior MGB and ground it with 2 AWG wire Install transmission line grounding kits Ground fence and gates using 2 AWG copper wire Ground water tank legs using 2 AWG copper wire 6. EQUIPMENT FAILURE The equipment currently installed at the Shiloh tower site appears to be well maintained. However, the GR 1225 radio is no longer supported by Motorola. Table 29 below summarizes the equipment at the Shiloh tower site. Table 29 – Shiloh Radio Equipment Make Model Operation Mode Motorola Quantar Transmit/Receive Motorola PTP 49600 Transmit/Receive Usage TAC4 Microwave link to Main Dispatch tower The equipment failure issue is currently rated GREEN (slight). 7. PHYSICAL DAMAGE The Shiloh site is located directly off a main road. No issues are predicted that are specific to the site location or to site access in the event of physical site damage. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. This allows maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. Mission Critical Partners | 54 A. Primary Power Primary power is commercially provided by a 10 kVA, pole-mounted transformer via a single overhead feed from Albemarle EMC. B. Generator Power A 14 kW Generac propane generator with a 200-pound propane tank provides backup to commercial power at the Shiloh tower site. C. Uninterruptible Power Supply A rack-mounted Tripp Lite SmartPro UPS system provides surge protection and backup power for the Shiloh radio equipment while the generator is brought under load in the event of a commercial power failure. The UPS system provides four minutes of runtime at a full load of 800 W. This is sufficient time for the generator to start and take the electrical load at the site. The current power needs are much lower than what would be required by a possible new radio system. Consequently, the existing UPS system would need to be upgraded or replaced to support the increased power load of a new system. The power issue is currently rated YELLOW (cautionary). The County should take the following actions: Actively monitor all power alarms Upgrade or replace the UPS system (if a new radio system is pursued) 9. SITE SECURITY A. Exterior Security Exterior security features at the Shiloh site are normal for a transmitter site. Perimeter security consists of a fenced property but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a wood building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. However, the interior security system lacks an intrusion alarm system. Mission Critical Partners | 55 The site security issue is currently rated GREEN (slight). However, the County should take the following action: Install and actively monitor an intrusion alarm system Remainder of page intentionally left blank. Mission Critical Partners | 56 SOUTH MILLS The South Mills site is a 480-foot, lattice self-support tower owned by the North Carolina State Highway Patrol. The tower is located at 36o 31’ 02.38” N and 76o 21’ 01.95” W in South Mills, North Carolina. This site has an ASR number of 1262754. Commercial power is provided by Albemarle EMC. The site houses receivers for the TAC2 through TAC6 channels, as well as microwave radio link equipment, in a 6-foot by 8-foot wooden shelter. A Generac diesel generator with a belly tank and a Tripp Lite SmartPro UPS system provide backup power and surge protection. Photo 32 – South Mills Tower Photo 33 – South Mills Generator Photo 34 – South Mills Equipment Shelter and Generator Mission Critical Partners | 57 1. SITE SURVIVABILITY Table 30 below provides an overview of the risk exposure at the South Mills tower site. Table 30 – South Mills Survivability Chart Category Survivability Rating Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Risk CAUTIONARY 4–8 hours downtime CAUTIONARY 4-8 hours downtime SLIGHT 0–4 hours downtime SLIGHT 0–4 hours downtime SLIGHT 0–4 hours downtime SLIGHT 0-4 hours downtime SLIGHT 0–4 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring County equipment No redundancy Time to repair or replace equipment 2. ALARMS The South Mills site is currently rated Yellow (cautionary). Currently, critical environmental and shelter alarms are monitored by the North Carolina State Highway Patrol. However, County equipment is not monitored. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and the page/alert maintenance provider 3. CLIMATE CONTROL The South Mills site has two Bard HVAC units in a lead-lag configuration. Mission Critical Partners | 58 High- and low-temperature conditions are monitored by the North Carolina State Highway Patrol. The climate control issue is currently rated GREEN (slight). 4. CONNECTIVITY Connectivity at the South Mills tower site is provided by a 4.9 GHz microwave link provided by Motorola PTP 49600 radios. The current connectivity is sufficient to provide the required receive audio from South Mills. A system with multiple channels, however, will require a more robust connectivity solution. Best practices recommend two means of connectivity for radio traffic. The impact of loss of connectivity at South Mills is limited to the single site, making this lack of redundancy less critical. The radio link is not currently monitored. The receive audio voter at Tower “A” will show a failure if connectivity is lost. The equipment at Tower “A” is not presently alarmed or monitored from the 9-1-1 Center. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. The connectivity issue is currently rated GREEN (slight). However, the County should take the following actions if deploying a new radio system: Upgrade connectivity to a more robust solution, such as licensed microwave Monitor site for lost contact Complete a redundant path with hot-standby or reverse-loop protection 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 31 below. Table 31 – Exterior Grounding Detail Item Tower Legs Ice Bridges Note Grounded Grounded Mission Critical Partners | 59 Item Note Coaxial Ground Kits Shelter Exterior Ground Bus Bar Exterior Cable Entry Port Fence Posts Gates Grounded Grounded Grounded Grounded Grounded Generators Other Exterior Metallic Objects Grounded Grounded Photo 35 – Transmission Line Ground Kits and Grounding Bus Bar Photo 36 – Tower Leg Grounded B. Interior Grounding The interior grounding inspection included the cable entry port, polyphaser installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection, as noted in Table 32 below. Table 32 – Interior Grounding Detail Item Note Interior Cable Entry Port Polyphaser Surge Arrestors Master Ground Bus Bar (MGB) Grounded Grounded and supported Grounded Interior Perimeter Ground Bus (IPGB) Ladder Racks Bonded Home Run to Equipment Racks Cabinet Grounds Ancillary Metallic Objects Present and grounded Yes Ok Ok Grounded Mission Critical Partners | 60 The electrical surge issue is currently rated GREEN (slight). 6. EQUIPMENT FAILURE The equipment currently installed at the South Mills tower site appears to be well maintained. However, the Quantar radio has an end-of-support date in 2020. Table 33 below summarizes the equipment at the South Mills tower site. . Table 33 – South Mills Radio Equipment Make Model Operation Mode Usage Motorola Motorola Motorola Motorola Motorola Motorola Quantar Quantar Quantar Quantar Quantar PTP 49600 Receive Receive Receive Receive Receive Transmit/Receive TAC2 TAC3 TAC4 TAC5 TAC6 Microwave link to Main Dispatch tower The equipment failure issue is currently rated GREEN (slight). 7. PHYSICAL DAMAGE The South Mills site is located directly off a main road. No issues are predicted that are specific to the site location or to site access in the event of physical site damage. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. This allows maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. A. Primary Power Primary power is commercially provided by a 10 kVA, pole-mounted transformer via an underground feed from Albemarle EMC. Mission Critical Partners | 61 B. Generator Power A Generac diesel generator with a belly tank is provided by the North Caroline State Highway Patrol as backup to commercial power at the South Mills tower site. C. Uninterruptible Power Supply A rack-mounted Tripp Lite SmartPro UPS system provides surge protection and backup power for the Shiloh radio equipment while the generator is brought under load in the event of a commercial power failure. The UPS provides four minutes of runtime at a full load of 800 W. This is sufficient time for the generator to start and take the electrical load at the site. The current power needs are much lower than what would be required by a possible new radio system. Consequently, the existing UPS system would need to be upgraded or replaced to support the increased power load of a new system. The power issue is currently rated YELLOW (cautionary). The County should take the following actions: Actively monitor all power alarms Upgrade or replace the UPS system (if a new radio system is pursued) 9. SITE SECURITY A. Exterior Security Exterior security features at the Shiloh site are normal for a transmitter site. Perimeter security consists of a fenced property but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a wood building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. The interior security system has an intrusion alarm system that is monitored by the North Carolina State Highway Patrol. The site security issue is currently rated GREEN (slight). However, the County should take the following action: Install and actively monitor alarms for Pasquotank County radio equipment Mission Critical Partners | 62 WADES POINT The Wades Point site is a 260-foot guyed tower owned by Pasquotank County. The tower is located at 36o 09’ 35.20” N and 76o 04’ 26.69” W in Elizabeth City, North Carolina. This site has an ASR number of 1002813. Commercial power is provided by Albemarle EMC. The site houses receivers for the main dispatch channel, TAC channels, and microwave radio link equipment in an 8-foot by 12-foot fiberglass shelter. A Generac 14 kW propane generator and a Tripp Lite SmartPro UPS system provides backup power and surge protection. Photo 38 – Wades Point Shelter Photo 37 – Wades Point Tower Photo 39 – Wades Point Equipment Shelter and Generator Mission Critical Partners | 63 1. SITE SURVIVABILITY The table below illustrates an overview of the risk exposure at the Wades Point site. Table 34 – Wades Point Survivability Chart Category Overall Site Alarms Climate Connectivity Electrical Surge Equipment Failure Physical Damage Power Failure Security Survivability Rating Risk MODERATE 8–12 hours downtime CRITICAL More than 12 hours downtime CAUTIONARY 4–8 hours downtime SLIGHT 0–4 hours downtime MODERATE 8–12 hours downtime SLIGHT 0-4 hours downtime SLIGHT 0–4 hours downtime MODERATE 8–12 hours downtime SLIGHT 0–4 hours downtime Primary Reason Lack of alarms Not actively monitoring critical alarms Single AC unit, not alarmed No redundancy Lack of interior and exterior grounding Time to repair or replace equipment Limited DC power solution, lack of generator Lack of site/shelter alarming 2. ALARMS The Wades Point tower site is currently rated RED (critical). Currently no critical alarms are monitored by the County or the maintenance provider. To upgrade this issue to GREEN (slight), the County should take the following actions when deploying the new radio system: Install appropriate shelter, power, and system condition sensors for all alarms listed above Utilize an alarm system that stays active until the condition clears or an operator acknowledges the alarm Utilize an alarm system that transmits a clear alarm when condition restores Route alarms to display in real-time at the dispatch center and the page/alert maintenance provider Mission Critical Partners | 64 3. CLIMATE CONTROL The Wades Point site utilizes an indoor Idylis air-conditioner with a capacity of 12,000 BTU for primary site cooling. The Idylis unit vents to the outside via a single-hose exhaust system. The current cooling capacity is sufficient for the existing thermal load. There is currently no heating available at the site. Although the current radio equipment is tolerant of both hot and cold conditions, a more controlled environment would provide for best operation and longest life. A split-mount heating and cooling system would provide more reliable temperature control year round. Louvered vents also are used a secondary means to mitigate high shelter temperatures in the event of a main AC failure. High- and low-temperature conditions currently are not monitored. The climate control issue is currently rated YELLOW (cautionary). To upgrade this site to GREEN (slight), the County should take the following actions when deploying the new radio system: Actively monitor low- and high-temperature alarms Install air-conditioning and heat; anticipate a single 1-ton unit for this space, which may change with equipment design 4. CONNECTIVITY Connectivity at the Wades Point tower site is provided by a 4.9 GHz microwave link provided by Motorola PTP 49600 radios. The current connectivity is sufficient to provide the required receive audio. A system with multiple channels, however, will require a more robust connectivity solution. Best practices recommend two means of connectivity for radio traffic. The impact of loss of connectivity at Wades Point is limited to the single site, making this lack of redundancy less critical. The radio link is not currently monitored. The receive audio voter at Tower “A” will show a failure if connectivity is lost. The equipment at Tower “A” is not presently alarmed or monitored from the 9-1-1 Center. A lost-contact notification should be part of the alarm system—not necessarily for the site to send out the lost-contact alarm, as there will be no path to send it on, but the equipment in the 9-1-1 Center should issue an alert when contact with any node is lost. Mission Critical Partners | 65 The connectivity issue is currently rated GREEN (slight). The County should take the following actions if deploying a new radio system: Upgrade connectivity to a more robust solution, such as licensed microwave Monitor site for lost contact Complete a redundant path with hot-standby or reverse-loop protection 5. ELECTRICAL SURGE A. Exterior Grounding Exterior grounding inspection included the antenna cables, tower steel, ice bridges, fences, gates, ground bus bars, building entry ports and ancillary metallic objects, as noted in Table 35 below. A tower MGB or transmission line grounding kits were not observed at the Wades Point tower site. Table 35 – Exterior Grounding Detail Item Note Tower Legs Ice Bridges Coaxial Ground Kits Grounded Not grounded Not properly grounded Shelter Exterior Ground Bus Bar Exterior Cable Entry Port Fence Posts Gates Generators Other Exterior Metallic Objects Not present Not grounded Not properly grounded Not properly grounded Not properly grounded N/A Remainder of page intentionally left blank. Mission Critical Partners | 66 Photo 40 – Tower Grounded Photo 41 – Transmission Lines Entering Shelter Photo 42 – Transmission Lines Grounded to a Single Point on the Tower Exterior grounding issues include the following: Lack of transmission line grounding bus bar Lack of grounding bus bars at the shelter entry point and at the tower base Generator and propane tank are not grounded Transmission lines are not properly grounded Ice bridge is not grounded Fence and gates are not properly grounded B. Interior Grounding The interior grounding inspection included the cable entry port, Polyphaser surge arrestor installation, ladder racks, equipment cabinets, equipment, ancillary metallic objects, ground bus bar, halo, power surge protection and phone surge protection, as noted in Table 36 below. Mission Critical Partners | 67 Table 36 Interior Grounding Detail Interior Cable Entry Port Polyphaser Surge Arrestors Master Ground Bus Bar (MGB) Interior Perimeter Ground Bus (IPGB) N/A Support recommended Properly grounded Not present Ladder Racks Bonded Cable Run from IPGB to Equipment Racks Cabinet Grounds Ancillary Metallic Objects No Not present Not properly grounded Not properly grounded Interior grounding issues include the following: Polyphaser surge arrestors should be separately grounded to the MGB. Also, the surge arrestors should be supported or mounted to a fixed structure Ancillary metal objects, such as the electric panel and air-conditioner, are not grounded An IPGB should be installed around the room at an approximate height six inches below the ceiling. A 12-inch break in the IPGB should be opposite the cable entry location Rack equipment should be grounded to the IPGB using 2 AWG copper wire The electrical surge issue is currently rated ORANGE (moderate). To upgrade this site to GREEN (slight), the County should take the following actions: Bond all ancillary metallic objects to the ground halo in the equipment room Provide mounting support for the surge arrestors Install an exterior MGB and ground it with 2 AWG wire Install an interior IPGB and ground it to the MGB with 2 AWG copper wire Install transmission line grounding kits Ground fence and gates using 2 AWG copper wire Ground tower legs using 2 AWG copper wire 6. EQUIPMENT FAILURE The equipment currently installed at the Wades Point tower site appears to be well maintained. However, the MTR 2000 radios the Astro-Tac receiver have an end-of-support date in 2018. A replacement of this equipment should be planned before these dates, if the County elects to keep the current radio system. Table 37 below provides a summary of the equipment at the Wades Point site. Mission Critical Partners | 68 Table 37 – Wades Point Radio Equipment Make Model Operation Mode Motorola Motorola Motorola Motorola Astro-Tac MTR 2000 MTR 2000 MTR 2000 Receive Receive Receive Receive Main Dispatch Channel TAC2 TAC3 TAC4 Usage Motorola Motorola MTR 2000 MTR 2000 Receive Receive TAC5 TAC6 The equipment failure issue is currently rated GREEN (slight). 7. PHYSICAL DAMAGE The Wades Point site is located directly off a main road. No issues are predicted that are specific to the site location or to site access in the event of physical site damage. The guy anchors at the Wades Point tower were observed to be overgrown with underbrush. It is recommended to have the underbrush cut back to clear the anchor points. The physical damage issue is currently rated GREEN (slight). 8. POWER Pasquotank County does not monitor critical power alarms. Survivability greatly increases with active alarming, as problems can be detected with commercial, battery, and generator power systems as soon as they occur. This allows maintenance personnel to better manage resources, prioritize issues, and deliver the appropriate response to incidents. A. Primary Power Primary power is commercially provided by a 10 kVA, pole-mounted transformer via an underground feed from Dominion Power. B. Generator Power A 14 kW Generac propane generator with a 200-pound propane tank provides backup to commercial power at the Wades Point tower site. Mission Critical Partners | 69 C. Uninterruptible Power Supply There is no UPS system present at the Wades Point tower site. In the event of a power outage, there is a period of time before the backup generator will support the electric load at the site. Without a UPS system, equipment will lose power while the cutover to the generator occurs. The power issue is currently rated YELLOW (cautionary). The County should take the following actions: Actively monitor all power alarms Install a UPS system to support the equipment 9. SITE SECURITY A. Exterior Security Exterior security features at the Wades Point site are normal for a transmitter site. Perimeter security consists of a fenced property but no fence around the radio shelter and tower. The property gate is secured with a padlock. B. Interior Security The shelter is a fiberglass building in good condition with a deadbolt lock. The shelter lock, coupled with the exterior protection, provides reliable protection against unauthorized intruders. However, the interior security system lacks an intrusion alarm system. The site security issue is currently rated GREEN (slight). However, the County should take the following action: Install and actively monitor an intrusion alarm system Mission Critical Partners | 70 Appendix B – Pasquotank – Camden Existing Coverage Maps Mission Critical Partners | 154 EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Main VHF Dispatch from Tower "A" Trunk-mounted Mobile Talk-Out EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Main VHF Dispatch from Tower "A" Trunk-mounted Mobile Talk-In EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -79.6 dBmW Better than DAQ3.4 (Reliable) -98.6 to -79.6 dBmW DAQ2.0 - DAQ3.4 < -98.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Main VHF Dispatch from Tower "A" Portable Talk-Out Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -85.9 dBmW Better than DAQ3.4 (Reliable) -104.9 to -85.9 dBmW DAQ2.0 - DAQ3.4 < -104.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Main VHF Dispatch from Tower "A" Portable Talk-In Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -73.6 dBmW Better than DAQ3.4 (Reliable) -92.6 to -73.6 dBmW DAQ2.0 - DAQ3.4 < -92.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Main VHF Dispatch from Tower "A" Portable Talk-Out w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -79.9 dBmW Better than DAQ3.4 (Reliable) -98.9 to -79.9 dBmW DAQ2.0 - DAQ3.4 < -98.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Main VHF Dispatch from Tower "A" Portable Talk-In w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -98.0 dBmW Better than DAQ3.4 -117.0 to -98.0 dBmW DAQ2.0 - DAQ3.4 < -117.0 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Pasquotank County Sherriff UHF Coverage Trunk-mounted Mobile Talk-Out EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -98.0 dBmW Better than DAQ3.4 -117.0 to -98.0 dBmW DAQ2.0 - DAQ3.4 < -117.0 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Pasquotank County Sherriff UHF Coverage Trunk-mounted Mobile Talk-In EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -87.4 dBmW Better than DAQ3.4 -106.4 to -87.4 dBmW DAQ2.0 - DAQ3.4 < -106.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Pasquotank County Sherriff UHF Coverage Portable Talk-Out Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -93.9 dBmW Better than DAQ3.4 -112.9 to -93.9 dBmW DAQ2.0 - DAQ3.4 < -112.9 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Pasquotank County Sherriff UHF Coverage Portable Talk-In Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -81.4 dBmW Better than DAQ3.4 -100.4 to -81.4 dBmW DAQ2.0 - DAQ3.4 < -100.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Pasquotank County Sherriff UHF Coverage Portable Talk-Out w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -87.9 dBmW Better than DAQ3.4 -106.9 to -87.9 dBmW DAQ2.0 - DAQ3.4 < -106.9 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Pasquotank County Sherriff UHF Coverage Portable Talk-In w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -98.0 dBmW Better than DAQ3.4 -117.0 to -98.0 dBmW DAQ2.0 - DAQ3.4 < -117.0 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Elizabeth City PD UHF Coverage Trunk-mounted Mobile Talk-Out EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -98.0 dBmW Better than DAQ3.4 -117.0 to -98.0 dBmW DAQ2.0 - DAQ3.4 < -117.0 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Elizabeth City PD UHF Coverage Trunk-mounted Mobile Talk-In EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -87.4 dBmW Better than DAQ3.4 -106.4 to -87.4 dBmW DAQ2.0 - DAQ3.4 < -106.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Elizabeth City PD UHF Coverage Portable Talk-Out Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -93.9 dBmW Better than DAQ3.4 -112.9 to -93.9 dBmW DAQ2.0 - DAQ3.4 < -112.9 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Elizabeth City PD UHF Coverage Portable Talk-In w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -81.4 dBmW Better than DAQ3.4 -100.4 to -81.4 dBmW DAQ2.0 - DAQ3.4 < -100.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Elizabeth City PD UHF Coverage Portable Talk-Out w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -93.9 dBmW Better than DAQ3.4 -112.9 to -93.9 dBmW DAQ2.0 - DAQ3.4 < -112.9 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Elizabeth City PD UHF Coverage Portable Talk-In w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC2 Coverage Trunk-mounted Mobile Talk-Out EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC2 Coverage Trunk-mounted Mobile Talk-In EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -79.6 dBmW Better than DAQ3.4 (Reliable) -98.6 to -79.6 dBmW DAQ2.0 - DAQ3.4 < -98.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC2 Coverage Portable Talk-Out Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -85.9 dBmW Better than DAQ3.4 (Reliable) -104.9 to -85.9 dBmW DAQ2.0 - DAQ3.4 < -104.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC2 Coverage Portable Talk-In Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -73.6 dBmW Better than DAQ3.4 (Reliable) -92.6 to -73.6 dBmW DAQ2.0 - DAQ3.4 < -92.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC2 Coverage Portable Talk-Out w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -79.9 dBmW Better than DAQ3.4 (Reliable) -98.9 to -79.9 dBmW DAQ2.0 - DAQ3.4 < -98.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC2 Coverage Portable Talk-In w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC3 Coverage Trunk-mounted Mobile Talk-Out EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC6 Coverage Trunk-mounted Mobile Talk-In EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -79.6 dBmW Better than DAQ3.4 (Reliable) -98.6 to -79.6 dBmW DAQ2.0 - DAQ3.4 < -98.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC3 Coverage Portable Talk-Out Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -85.9 dBmW Better than DAQ3.4 (Reliable) -104.9 to -85.9 dBmW DAQ2.0 - DAQ3.4 < -104.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC3 Coverage Portable Talk-In Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -73.6 dBmW Better than DAQ3.4 (Reliable) -92.6 to -73.6 dBmW DAQ2.0 - DAQ3.4 < -92.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC3 Coverage Portable Talk-Out w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -79.9 dBmW Better than DAQ3.4 (Reliable) -98.9 to -79.9 dBmW DAQ2.0 - DAQ3.4 < -98.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC3 Coverage Portable Talk-In w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC4 Coverage Trunk-mounted Mobile Talk-Out EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC4 Coverage Trunk-mounted Mobile Talk-In EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -79.6 dBmW Better than DAQ3.4 (Reliable) -98.6 to -79.6 dBmW DAQ2.0 - DAQ3.4 < -98.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC4 Coverage Portable Talk-Out Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -85.9 dBmW Better than DAQ3.4 (Reliable) -104.9 to -85.9 dBmW DAQ2.0 - DAQ3.4 < -104.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC4 Coverage Portable Talk-In Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -73.6 dBmW Better than DAQ3.4 (Reliable) -92.6 to -73.6 dBmW DAQ2.0 - DAQ3.4 < -92.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC4 Coverage Portable Talk-Out w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -79.9 dBmW Better than DAQ3.4 (Reliable) -98.9 to -79.9 dBmW DAQ2.0 - DAQ3.4 < -98.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC4 Coverage Portable Talk-In w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC5 Coverage Trunk-mounted Mobile Talk-Out EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC5 Coverage Trunk-mounted Mobile Talk-In EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -79.6 dBmW Better than DAQ3.4 (Reliable) -98.6 to -79.6 dBmW DAQ2.0 - DAQ3.4 < -98.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC5 Coverage Portable Talk-Out Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -85.9 dBmW Better than DAQ3.4 (Reliable) -104.9 to -85.9 dBmW DAQ2.0 - DAQ3.4 < -104.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC5 Coverage Portable Talk-In Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -73.6 dBmW Better than DAQ3.4 (Reliable) -92.6 to -73.6 dBmW DAQ2.0 - DAQ3.4 < -92.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC5 Coverage Portable Talk-Out w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -79.9 dBmW Better than DAQ3.4 (Reliable) -98.9 to -79.9 dBmW DAQ2.0 - DAQ3.4 < -98.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC5 Coverage Portable Talk-In w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC6 Coverage Trunk-mounted Mobile Talk-Out EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -95.2 dBmW Better than DAQ3.4 -114.2 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -114.2 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC6 Coverage Trunk-mounted Mobile Talk-In EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -79.6 dBmW Better than DAQ3.4 (Reliable) -98.6 to -79.6 dBmW DAQ2.0 - DAQ3.4 < -98.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC6 Coverage Portable Talk-Out Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -85.9 dBmW Better than DAQ3.4 (Reliable) -104.9 to -85.9 dBmW DAQ2.0 - DAQ3.4 < -104.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC6 Coverage Portable Talk-In Street Level Coverage EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -73.6 dBmW Better than DAQ3.4 (Reliable) -92.6 to -73.6 dBmW DAQ2.0 - DAQ3.4 < -92.6 dBmW Worse than DAQ2.0 (Unusable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC6 Coverage Portable Talk-Out w/6dB Building Loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -79.9 dBmW Better than DAQ3.4 (Reliable) -98.9 to -79.9 dBmW DAQ2.0 - DAQ3.4 < -98.9 dBmW Worse than DAQ2.0 (Unusable) Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC VHF TAC6 Coverage Portable Talk-In w/6dB Building Loss Appendix C – VIPER System Coverage Maps Mission Critical Partners | 203 EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.2 dBmW Better than DAQ3.4 -106.0 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -106.0 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC NC VIPER 800 MHz P25 Portable Talk-Out Street Level EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -99.6 dBmW Better than DAQ3.4 -110.4 to -99.6 dBmW DAQ2.0 - DAQ3.4 < -110.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC NC VIPER 800 MHz P25 Portable Talk-Back Street Level EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -89.2 dBmW Better than DAQ3.4 -100.0 to -89.2 dBmW DAQ2.0 - DAQ3.4 < -100.0 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC NC VIPER 800 MHz P25 Portable Talk-Out w/6dB building loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -93.6 dBmW Better than DAQ3.4 -104.4 to -93.6 dBmW DAQ2.0 - DAQ3.4 < -104.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC NC VIPER 800 MHz P25 Portable Talk-Back w/6dB building loss Appendix D – Conceptual 700 MHz System Coverage Maps Mission Critical Partners | 208 EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.2 dBmW Better than DAQ3.4 -106.0 to -95.2 dBmW DAQ2.0 - DAQ3.4 < -106.0 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual 700 MHz P25 Coverage Portable Talk-Out Street Level EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -99.6 dBmW Better than DAQ3.4 -110.4 to -99.6 dBmW DAQ2.0 - DAQ3.4 < -110.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual 700 MHz P25 Coverage Portable Talk-Back Street Level EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -89.2 dBmW Better than DAQ3.4 -100.0 to -89.2 dBmW DAQ2.0 - DAQ3.4 < -100.0 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual 700 MHz P25 Coverage Portable Talk-Out w/6dB building loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -93.6 dBmW Better than DAQ3.4 -104.4 to -93.6 dBmW DAQ2.0 - DAQ3.4 < -104.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual 700 MHz P25 Coverage Portable Talk-Back w/6dB building loss Appendix E – Conceptual UHF System Coverage Maps Mission Critical Partners | 213 EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -95.6 dBmW Better than DAQ3.4 -106.4 to -95.6 dBmW DAQ2.0 - DAQ3.4 < -106.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual UHF Simulcast Coverage Portable Talk-Out Street Level EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -102.1 dBmW Better than DAQ3.4 -112.9 to -102.1 dBmW DAQ2.0 - DAQ3.4 < -112.9 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual UHF Simulcast Coverage Portable Talk-Back Street Level EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -89.6 dBmW Better than DAQ3.4 -100.4 to -89.6 dBmW DAQ2.0 - DAQ3.4 < -100.4 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual UHF Simulcast Coverage Portable Talk-Out w/6dB building loss EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received power at best base from remote >= -96.1 dBmW Better than DAQ3.4 -106.9 to -96.1 dBmW DAQ2.0 - DAQ3.4 < -106.9 dBmW Worse than DAQ2.0 Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 5.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual UHF Simulcast Coverage Portable Talk-Back w/6dB buildinloss Appendix F – Conceptual Simulcast Paging System Coverage Maps Mission Critical Partners | 218 EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -88.0 dBmW Reliable Digital Capture < -88.0 dBmW Not reliable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual Alphanumeric Paging Pager on-hip Street Level EDX® SignalPro®: Pasquotank NC Prop. model 2: Longley-Rice v1.2.2 Time: 50.0% Loc.: 50.0% Prediction Confidence Margin: 10.2dB Climate: Continental Temperate Land use (clutter): USGS-EDX format (.151 files) Atmospheric Abs.: none K Factor: 1.333 Sites Received Power at remote >= -82.0 dBmW Reliable Digital Capture < -82.0 dBmW Not reliable Display threshold level: -250.0 dBmW RX Antenna - Type: ISOTROPIC Height: 3.0 ft AGL Gain: 0.00 dBd MILES -5 0 5 Pasquotank County, NC Conceptual Alphanumeric Paging Pager on-hip w/6dB Building Loss Appendix G – Microwave Path Studies Mission Critical Partners | 221 FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 6.053 mi. Tx LOS Path Inclination: 0.062 deg. Tx LOS Path Inclination: -0.062 deg. 200 200 150 150 100 100 50 50 F e e t 0 0 Fire Tower Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: 1 2 36° 25' 54.81" N 076° 22' 31.78" W 13.1 ft. 100.0/100.0/0.0 ft. 6175.00000 MHz 013.265 deg T Miles K = 4/3, F = 1 4 5 South Mills Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 3 K = 2/3, F = 0.3*F1 6 36° 31' 02.38" N 076° 21' 01.95" W 19.7 ft. 128.2/128.2/0.0 ft. 6175.00000 MHz 193.280 deg T 0 FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 10.438 mi. Tx LOS Path Inclination: 0.0946 deg. Tx LOS Path Inclination: -0.0946 deg. 200 200 150 150 100 100 50 50 F e e t 0 0 Fire Tower Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: 1 2 3 36° 25' 54.81" N 076° 22' 31.78" W 13.1 ft. 100.0/100.0/0.0 ft. 6175.00000 MHz 145.686 deg T K = 4/3, F = 1 5 6 Miles 7 8 9 Main Dispatch Tower Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 4 K = 2/3, F = 0.3*F1 10 36° 18' 24.52" N 076° 16' 12.23" W 13.1 ft. 191.3/191.3/0.0 ft. 6175.00000 MHz 325.749 deg T 0 FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 14.921 mi. Tx LOS Path Inclination: -0.1453 deg. Tx LOS Path Inclination: 0.1453 deg. 300 300 250 250 200 200 150 150 100 100 50 50 F e e t 0 0 1 Main Dispatch Tower Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: 2 3 4 36° 18' 24.52" N 076° 16' 12.23" W 13.1 ft. 290.0/290.0/0.0 ft. 6175.00000 MHz 132.742 deg T K = 4/3, F = 1 6 7 8 Miles 9 10 11 12 13 Wades Point Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 5 K = 2/3, F = 0.3*F1 14 36° 09' 35.20" N 076° 04' 26.69" W 3.3 ft. 100.0/100.0/0.0 ft. 6175.00000 MHz 312.857 deg T 0 FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 10.011 mi. Tx LOS Path Inclination: 0.0079 deg. Tx LOS Path Inclination: -0.0079 deg. 200 200 150 150 100 100 50 50 F e e t 0 0 Wades Point Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: 1 2 36° 09' 35.20" N 076° 04' 26.69" W 3.3 ft. 100.0/100.0/0.0 ft. 6175.00000 MHz 346.552 deg T K = 4/3, F = 1 4 5 Miles 6 7 8 9 Shiloh Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 3 K = 2/3, F = 0.3*F1 10 36° 18' 03.53" N 076° 06' 56.85" W 6.6 ft. 104.1/104.1/0.0 ft. 6175.00000 MHz 166.528 deg T 0 FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 19.843 mi. Tx LOS Path Inclination: -0.1384 deg. Tx LOS Path Inclination: 0.1384 deg. 400 400 350 350 300 300 250 250 200 200 150 150 100 100 50 50 F e e t 0 0 1 South Mills Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: 2 3 4 5 36° 31' 02.38" N 076° 21' 01.95" W 19.7 ft. 340.0/340.0/0.0 ft. 6175.00000 MHz 138.676 deg T K = 4/3, F = 1 7 8 9 10 Miles 11 12 13 14 15 16 17 18 Shiloh Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 6 K = 2/3, F = 0.3*F1 19 36° 18' 03.53" N 076° 06' 56.85" W 6.6 ft. 100.0/100.0/0.0 ft. 6175.00000 MHz 318.815 deg T 0 FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 10.97 mi. Tx LOS Path Inclination: -0.1284 deg. F Tx LOS Path Inclination: 0.1284 deg. 300 300 250 250 200 200 150 150 100 100 50 50 e e t 0 0 Main Dispatch Tower Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: 1 2 3 36° 18' 24.52" N 076° 16' 12.23" W 13.1 ft. 220.0/220.0/0.0 ft. 6175.00000 MHz 146.001 deg T K = 4/3, F = 1 5 6 Miles 7 8 9 K = 2/3, F = 0.3*F1 0 10 Esclip Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 4 36° 10' 29.50" N 076° 09' 37.22" W 3.3 ft. 100.0/100.0/0.0 ft. 6175.00000 MHz 326.066 deg T FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 4.934 mi. Tx LOS Path Inclination: 0.0836 deg. F Tx LOS Path Inclination: -0.0836 deg. 200 200 150 150 100 100 50 50 e e t 0 0 Esclip Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: .5 1.0 36° 10' 29.50" N 076° 09' 37.22" W 3.3 ft. 100.0/100.0/0.0 ft. 6175.00000 MHz 102.144 deg T K = 4/3, F = 1 2.0 2.5 Miles 3.0 3.5 4.0 K = 2/3, F = 0.3*F1 0 4.5 Wades Point Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 1.5 36° 09' 35.20" N 076° 04' 26.69" W 3.3 ft. 137.8/137.8/0.0 ft. 6175.00000 MHz 282.195 deg T FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 9.446 mi. Tx LOS Path Inclination: 0.0896 deg. Tx LOS Path Inclination: -0.0896 deg. 200 200 150 150 100 100 50 50 F e e t 0 0 1 Shiloh 36° 18' 03.53" N 076° 06' 56.85" W 6.6 ft. 110.0/110.0/0.0 ft. 6175.00000 MHz 327.977 deg T Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: 2 K = 4/3, F = 1 4 5 Miles 6 7 8 Greenfield Site Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 3 K = 2/3, F = 0.3*F1 9 36° 25' 01.56" N 076° 12' 20.41" W 6.6 ft. 188.0/188.0/0.0 ft. 6175.00000 MHz 147.924 deg T 0 FEASIBLE - PRELIMINARY - NOT FIELD VERIFIED Path Distance: 10.624 mi. Tx LOS Path Inclination: 0.0839 deg. F Tx LOS Path Inclination: -0.0839 deg. 300 300 250 250 200 200 150 150 100 100 50 50 e e t 0 0 Greenfield Site Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth KEY: 1 2 3 36° 25' 01.56" N 076° 12' 20.41" W 6.6 ft. 100.0/100.0/0.0 ft. 6175.00000 MHz 310.623 deg T K = 4/3, F = 1 5 6 Miles 7 8 9 South Mills Elevation Ant. AGL - Tx/Rx/Div Frequency - Tx Azimuth Profile K = 4/3 4 K = 2/3, F = 0.3*F1 10 36° 31' 02.38" N 076° 21' 01.95" W 19.7 ft. 169.2/169.2/0.0 ft. 6175.00000 MHz 130.537 deg T 0 Appendix H – Unabridged Survey Results Mission Critical Partners | 231 Agency Details ID 6 7 8 20 12 13 14 15 16 17 18 21 22 23 Agency Type Fire Fire Law Enforcement Fire Law Enforcement Fire Emergency Management (EOC) Fire Emergency Management EMS Fire Fire Fire Law Enforcement Agency Name Responses Elizabeth City Fire Camden County Sheriff's Office South Mills Vol. Fire Dept Elizabeth City Police Department South Camden Fire Department Emergency Operations Center Pasquotank Providence Fire Department Pasquotank-Camden Emergency Management Agency Pasquotank-Camden EMS Weeksville Volunteer Fire Department Pasquotank-Nixonton VFD Pasquotank Newland VFD Pasquotank County Sheriff's Office Name Robert Swayne Christopher J. Carver Brandon L. Blount Tommy Banks Latoya K Flanigan Kirk A Jennings Ronnie D. Barefoot Samuel "Buddy" D Mickey Jr Christy C. Saunders Jerry Newell Jerry Newell Roger Ferrell Robbie Whitehead H. Travis Jackson Email [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Phone Number (252) 339-3513 252-338-3913 252-340-1328 252-202-1027 (252) 335-4321 252-339-2440 252-338-3772 (252) 333-8680 252-335-4444 252-338-4650 252-338-4650 252-339-3182 252312-5202 252-338-2191 Position Chief Deputy Chief Resource Specialist Fire Chief Police Officer Chief Technical Operations Manager Chief EM Coordinator EMS Director Lieutenant/Comms Coordinator Fire Chief Fire Chief Captain Agency Information ID 6 7 8 20 12 13 14 15 16 17 18 21 22 23 Individuals Full Time Part Time Assigned a Radio Agency Name Personnel Personnel Volunteers to Perform Duties Inter- County VFD Responses 0 24 8 Elizabeth City Fire 45 0 0 20 Camden County Sheriff's Office 20 6 0 23 South Mills Vol. Fire Dept 0 0 48 12 Elizabeth City Police Department 61 0 0 62 South Camden Fire Department 0 0 55 17 Emergency Management (Emergency Operations Center) 1 0 0 0 Pasquotank Providence Fire Department 0 0 32 28 Pasquotank-Camden Emergency Management Agency 1 0 10 1 Pasquotank-Camden EMS 58 36 30 52 Weeksville Volunteer Fire Department 0 0 28 5 Pasquotank-Nixonton VFD 0 0 28 10 Pasquotank Newland VFD 0 0 26 9 Pasquotank County Sheriff's Office 48 10 0 58 Totals 234 52 281 305 Portable Inventory ID Agency Name 6 Inter- County VFD 7 Elizabeth City Fire 8 Camden County Sheriff's Office 20 *South Mills Vol. Fire Dept 12 Elizabeth City Police Department 13 South Camden Fire Department 14 Emergency Management (Emergency Operations Center) 15 Pasquotank Providence Fire Department 16 Pasquotank-Camden Emergency Management Agency 17 Pasquotank-Camden EMS 18 Weeksville Volunteer Fire Department Make Responses Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Kenwood Motorola Motorola Motorola Motorola Motorola Motorola Kenwood Motorola Motorola Motorola Motorola Motorola Motorola No Information Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Model Quantity 1250 12 APX 6000XE 3 HT 1250 7 XTS 5000R 6 PR 1500 3 HT 1000 2 PR 400 6 XTS2500 6 XTS2500 14 TK-3160 4 xts1500 4 cp200 2 ht750 2 ht1250 1 apx7000xe 2 PR400 70 NX-300S 6 APX-7000XE 9 HT-1250 12 PR-1500 3 P-1225 2 CP-150 1 XTS-2500 4 HT1250 PR400 CP200 XTS2500 XTS2500 EX600 XLS HT1000 HT1250 PR400 TK-270 XPR3500 HT750 HT1000 XTS 2500 10 4 20 4 13 2 1 24 40 1 6 12 4 2 Age (Years) 6 3 5 6 12 14 UKN 16 6 25 5 10 10 8 1 10 1 1 8 10 14 8 10 5 5 1-5 3-5 6 5 UKN 5 5 UKN 1 1 Frequency Band VHF 764-870 MHz 764-870 MHz 450-470 MHz UHF UHF 150 150 150 800 ID Agency Name 21 Pasquotank-Nixonton VFD 22 Pasquotank Newland VFD 23 Pasquotank County Sheriff's Office *Note South Mills Vol. Fire Dept Make Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Model HT1000 HT 1250 PR1500 XTS2500 HT1000 HT1250 PR400 XTS2500 PR-400 HT-750 EX-500 EX-560 Quantity 8 4 2 2 6 13 2 6 6 3 Total 376 Age (Years) Frequency Band 5 10 10 10 Average 8 460 460 460 460 We are in the process of switching all of our portables to the Motorola Mobile Inventory ID Agency Name 6 Inter- County VFD 7 Elizabeth City Fire 8 Camden County Sheriff's Office 20 South Mills Vol. Fire Dept 12 Elizabeth City Police Department 13 South Camden Fire Department 14 Emergency Management (Emergency Operations Center) 15 Pasquotank Providence Fire Department 16 Pasquotank-Camden Emergency Management Agency 17 Pasquotank-Camden EMS 18 Weeksville Volunteer Fire Department 21 Pasquotank-Nixonton VFD 22 Pasquotank Newland VFD 23 Pasquotank County Sheriff's Office Make Model Response PM 1500 Motorola PM 1500 Motorola MCS 2000 Motorola M1225 Motorola CDM 300 Motorola CDM 1250 Motorola CDM 200 Motorala XTL2500 Motorola pm400 Motorola PM 1500 Motorola CDM1550-LS Kenwood NX-800 Motorola APX-6500 Motorola CDM-1250 Motorola CDM1250 Motorola PM1500 Motorola CDM1250 used as a base station Motorola UKN Motorola APX-6500 Motorola CDM 1250 Motorola MCS2000 Motorola PM1500 Motorola Radius CM300 Kenwood TK 790H Motorola PM400 Motorola Radius M1125 Motorola M1225 Motorola PM 1500 Motorola PM 400 Motorola PM 1500 Motorola CDM-1250 Motorola MCS-2000 Motorola XTL-2500 Quantity 3 6 8 1 2 1 1 20 1 5 54 6 1 8 4 7 1 5 18 13 4 7 3 1 4 2 2 1 2 5 43 10 4 Total 253 Age (Years) 10 5 5 UKN UKN UKN UKN 6 3 7 8 1 1 8 8 1-5 8 3 UKN UKN UKN UKN UKN UKN UKN UKN UKN UKN UKN UKN 7 10 10 Average 6 Frequency Band VHF 764-870 MHz UHF UHF VHF/UHF 150 150 460 460 460 Control Station Inventory ID 6 7 8 20 12 Agency Name Inter- County VFD Elizabeth City Fire Camden County Sheriff's Office South Mills Vol. Fire Dept Elizabeth City Police Department 13 14 15 16 17 18 21 22 23 South Camden Fire Department Emergency Management (Emergency Operations Center) Pasquotank Providence Fire Department Pasquotank-Camden Emergency Management Agency Pasquotank-Camden EMS Weeksville Volunteer Fire Department Pasquotank-Nixonton VFD Pasquotank Newland VFD Pasquotank County Sheriff's Office Make Responses Attachment Submitted Motorola Motorola Motorola Motorola Motorola Motorola Model Quantity Age (Years) Frequency Band Radius M 1225 1 10 VHF XTL2500 cdm1250 CDM1550-LS PM400 CDM-1250 ASTRO Motorola XTL5000 Attachment Submitted Attachment Submitted 1 1 1 1 1 1 6 1 8 1 8 8 8 9 Total 15 Average 6 764-870 MHz UHF UHF 800 Pager Inventory ID Agency Name 6 Inter- County VFD 7 Elizabeth City Fire 8 Camden County Sheriff's Office 20 South Mills Vol. Fire Dept 12 Elizabeth City Police Department 13 South Camden Fire Department 14 Emergency Management (Emergency Operations Center) 15 Pasquotank Providence Fire Department 16 Pasquotank-Camden Emergency Management Agency 17 Pasquotank-Camden EMS 18 Weeksville Volunteer Fire Department 21 Pasquotank-Nixonton VFD 22 Pasquotank Newland VFD 23 Pasquotank County Sheriff's Office Make Responses Motorola US ALERT Motorola US Alert Model Quantity Age (Years) Minitor V 20 7 Minitor VI 5 1 Watchdog 5 3 Minitor V 50 10 Watchdog 10 4 Motorola Motorola Minitor VI Minitor V 35 15 4 5 Motorola Motorola Minitor V Minitor VI 8 3 Motorola Motorola US Alert Motorola Minitor VI Minitor V Watchdog Minitor IV Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Motorola Minitor IV Minitor V Minitor VI Minitor V Minitor VI Minitor V Minitor VI Minitor V Minitor VI 50 20 0 12 19 6 2 0 2 78 6 16 15 33 10 40 10 Total 459 1 8 3 12 4 5 1 UKN 1 Average 5 Frequency Band VHF VHF VHF VHF VHF 150 150 150 150 Radio System Feedback Question: What operational and technological issues do you think should be considered in the planning and implementation of a County wide radio network for public safety and emergency preparedness- ID Agency Name 6 Inter- County VFD 7 Elizabeth City Fire 8 Camden County Sheriff's Office 20 South Mills Vol. Fire Dept 12 Elizabeth City Police Department 13 South Camden Fire Department 14 Emergency Management (Emergency Operations Center) 15 Pasquotank Providence Fire Department 16 Pasquotank-Camden Emergency Management Agency 17 18 21 22 23 Pasquotank-Camden EMS Weeksville Volunteer Fire Department Pasquotank-Nixonton VFD Pasquotank Newland VFD Pasquotank County Sheriff's Office Responses I think that all agencys should be able to communicate within thier agency on ALL channells We need multiple channels, that regardless of your location in Pasquotank or Camden counties, that have the ability to talk and receive clearly. Each TAC channel in our system should be just as strong and reliable in one area as it is the other. We should also have a back up plan in place in the event of an issue with the primary radio system. I would like to see a system that we can expand and build upon as our needs change over years to come. Sheriff to be inclusive in all meetings of updates. We need to cover those areas that as of right now we have weak radio communications due to lack of towers and repeaters. Need to be able to communicate clearly regardless of our location, weather it is in remote locations of our county or inside buildings Interoperability between all end users Interoperability among ALL personnel on the scene. Also having the capability of DIRECT communications if for some reason you can not get on the radio system, Or the need to get off the radio system. Interoperability between local and state agencies. Reliable communications. Areas of dead signal, especially on portables, which occurs on all TAC channels. Northside fire has a problem with receiving pages at hip level on their pagers. All agencies should be able to switch to a given channel and be able to communicate clearly from a portable radio, this currently is not the case. Interoperability. Ability to transmit/receive on portable radios. Complete coverage with technical support 24/7 Coverage throughout the county with 24/7 support. Question: On a scale of 1 to 5 with 1 being the least and 5 being the most; How much would additional radio training help your agency. ID 6 7 8 20 12 13 14 15 16 17 18 21 22 23 Agency Name Inter- County VFD Elizabeth City Fire Camden County Sheriff's Office South Mills Vol. Fire Dept Elizabeth City Police Department South Camden Fire Department Emergency Management (Emergency Operations Center) Pasquotank Providence Fire Department Pasquotank-Camden Emergency Management Agency Pasquotank-Camden EMS Weeksville Volunteer Fire Department Pasquotank-Nixonton VFD Pasquotank Newland VFD Pasquotank County Sheriff's Office Average Score: Response 2 3 5 3 3 1 No Response 4 1 2 2 2 2 2 2 Question: Please provide any other information that you feel we should consider during the assessment of the communications radio system. ID Agency Name 6 Inter- County VFD 7 Elizabeth City Fire 8 Camden County Sheriff's Office 20 12 13 14 South Mills Vol. Fire Dept Elizabeth City Police Department South Camden Fire Department Emergency Management (Emergency Operations Center) 15 Pasquotank Providence Fire Department 16 Pasquotank-Camden Emergency Management Agency 17 Pasquotank-Camden EMS 18 Weeksville Volunteer Fire Department Responses Training for the fire department is not a major issue. If new features are added then obviously training should take place. An issue may come into play once multiple agencies such as fire and police are operating on the some channel but that will be an internal issue that we will have to work out among ourselves. I feel that we need a system that will work for us over the next 20= years so that we are not dumping money into upgrading every few years. I feel that this is going to have to be a phased in approach, so in the transition we will need some crosspatch capability between the new system and the old system. Not only the capabilities of the local agencies to be able to communicate with each other but also to be able to mutual aid with surrounding counties and state agencies. ID Agency Name 21 Pasquotank-Nixonton VFD 22 Pasquotank Newland VFD 23 Pasquotank County Sheriff's Office Responses Dead spots in the county. This will eventually cause someone to get hurt. Dead spots Radio System Feedback Question: Please use the following table to rate how important the identified features are to your agency: ID Agency Name Responses Over the Air Programming Over-the-air rekeying (OTAR) of encryption keys 3 - Nice to have but not critical 5 - Absolute Necessity 1 - Not Important 5 - Absolute Necessity 3 - Nice to have but not critical 4 - Useful for day to day operations 4 - Useful for day to day operations Lapel speaker/micro phones Mobile radio GPS 4 - Useful for day to day operations 5 - Absolute 3 - Nice to have Necessity but not critical 5 - Absolute 5 - Absolute Necessity Necessity 3 - Nice to have 3 - Nice to have but not critical but not critical 5 - Absolute 4 - Useful for day Necessity to day operations 4 - Useful for day to day operations 4 - Useful for day to day operations 1 - Not Important 5 - Absolute Necessity 1 - Not Important 5 - Absolute Necessity 1 - Not Important Encryption 6 Inter- County VFD 5 - Absolute Necessity 7 Elizabeth City Fire 5 - Absolute Necessity 1 - Not Important 8 Camden County Sheriff's Office 5 - Absolute Necessity 5 - Absolute Necessity 12 Elizabeth City Police Department 4 - Useful for day to day operations 2 - Useful in limited circumstances 1 - Not Important 5 - Absolute Necessity 4 - Useful for day to day operations 5 - Absolute Necessity 13 South Camden Fire Department 4 - Useful for day to day operations 20 South Mills Vol. Fire Dept 14 Emergency Management (Emergency Operations Center) 1 - Not Important 5 - Absolute Necessity 15 Pasquotank Providence Fire Department 5 - Absolute Necessity 16 Pasquotank-Camden Emergency Management Agency 4 - Useful for day to day operations 1 - Not Important 4 - Useful for day to day operations 17 Pasquotank-Camden EMS 3 - Nice to have but not critical 2 - Useful in limited circumstances 3 - Nice to have but not critical 2 - Useful in 2 - Useful in limited limited circumstances circumstances 18 Weeksville Volunteer Fire Department 4 - Useful for day to day operations 1 - Not Important 1 - Not Important 1 - Not Important 21 Pasquotank-Nixonton VFD 2 - Useful in limited circumstances 22 Pasquotank Newland VFD 2 - Useful in limited circumstances 23 Pasquotank County Sheriff's Office 4 - Useful for day to day operations 3 - Nice to have but not critical 3 - Nice to have but not critical 3 - Nice to have but not critical 3 - Nice to have but not critical 4 - Useful for day to day operations Portable radio GPS 4 - Useful for day to day operations 3 - Nice to have but not critical 5 - Absolute Necessity 3 - Nice to have but not critical 4 - Useful for day to day operations Bluetooth headset for portable radio 3 - Nice to have but not critical 3 - Nice to have but not critical 5 - Absolute Necessity 2 - Useful in limited circumstances 4 - Useful for day to day operations 3 - Nice to have but not critical 4 - Useful for day to 2 - Useful in limited day operations circumstances 3 - Nice to have but not critical 3 - Nice to have but 2 - Useful in limited not critical circumstances 3 - Nice to have but not critical 4 - Useful for day to 4 - Useful for day to day day operations operations 2 - Useful in limited 2 - Useful in limited 2 - Useful in limited circumstances circumstances circumstances 3 - Nice to have 3 - Nice to have but not critical but not critical 2 - Useful in limited circumstances 3 - Nice to have but not critical 1 - Not Important 3 - Nice to have 2 - Useful in limited 2 - Useful in limited 3 - Nice to have but not but not critical circumstances circumstances critical Radio System Feedback Question: Please identify any other radio features not listed above that would be beneficial to your agency. ID Agency Name Response 6 Inter- County VFD 7 Elizabeth City Fire I would like to have the capability of having each radio assigned to either a person or a job function. This will allow us to utilize the distress feature that is available now as an additional line of defense in 8 Camden County Sheriff's Office 20 South Mills Vol. Fire Dept 12 Elizabeth City Police Department 13 South Camden Fire Department Emergency Alert Function Capability 14 Emergency Management (Emergency Operations Center) 15 Pasquotank Providence Fire Department I have some radios that are tied to a FIRECOM headset system, so I will need to have the new Mobile radios with the cables to hook to the FIRECOM systems. 16 Pasquotank-Camden Emergency Management Agency 17 Pasquotank-Camden EMS Quite honestly, the more simple, the better 18 Weeksville Volunteer Fire Department 21 Pasquotank-Nixonton VFD Features are nice, but we need to be able to communicate with all personnel all the time. 22 Pasquotank Newland VFD Features are nice, but coverage is more important. 23 Pasquotank County Sheriff's Office
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