Job Title:
Peer Circles Project Manager
Responsible to:
Quality & Operations Manager
Salary:
Band 5
Hours:
Full time
Location:
TBA
Background:
Peer Circles will provide support and activities for people with complex
needs and severe and multiple disadvantaged in order to enable
participants to develop improved employability skills and progress into
sustainable employment. The partnership lead by St Giles Trust contains five
other organisations; Evolve, Look Ahead Care, Shelter. CGL and Warrior. The
project will be delivered across the Central and South London boroughs
funded by Big Lottery Building Better Opportunities (European Social Fund)
from January 2017 to December 2019.
The partners will work with 571 participants, offering a client-centred
approach, personalised to meet individual requirements, while addressing
wider barriers and issues, as well as employability and readiness for
employment. The goal is to support people to move into employment and
sustain this. Peer Advisors will play an important part in engaging and
supporting participants and making the project a success. They will be
recruited from the participant group, and trained and supported by the
project, to achieve the City & Guilds Level 3 Certificate in Advice and
Guidance.
Purpose:
Provide overall management and leadership to the Peer Circles project
and partners, and be responsible for ensuring it’s success.
Duties and Responsibilities
1. Provide overall project and partnership management for Peer Circles, including ensuring
that all performance targets and outcomes and budget are achieved in accordance with the
agreed project profile.
2. Ensure that the project delivers a high quality service that responds to participant feedback
and has gender equality and equalities embedded within them.
October 2016
3. Provide direct line management to the SGT delivery staff
4. Develop close working relationships with partner delivery staff, their managers and
representatives at partnership meetings, with a view to ensuring that the various elements
and activities of the project are successfully delivered.
5. Ensure that all partners maintains effective IT and paper based processes for collecting and
recording information, which provides evidence in accordance with BBO and ESF
requirements.
6. Carry out auditing of monthly participant information and support teams and partners to
ensure compliance with requirements
7. Manage and address any under-performance according to the established profiles
partnership agreement and protocols.
8. Work closely with SGT and partners’ Finance teams to obtain accurate and timely financial
reporting of the project.
9. Be the lead contact with BBO and be responsible for submission of quarterly reports,
addressing any queries, and providing all required information.
10. Develop effective partnership with project partners, organising regular partnership
meetings, and also develop positive relationships with wider stakeholders such as other
BBO projects.
11. Ensure that regular participant feedback is obtained, responded to and action
communicated.
12. Be the project lead for compliance with Matrix standards, promoting and ensuring that the
project works to and evidences this.
13. Organise and coordinate the project’s evaluation activities liaising with other stakeholders.
14. Contribute to identifying future opportunities to help make the project sustainable.
15. Contribute to SGT management team, attending meetings, and liaising with other projects
to promote the aims and values of the organisation.
16. Carry out other similar tasks as directed by manager and work at all times to St Giles Trust
code of conduct.
Person Specification
Essential
1. Substantial experience of establishing and managing projects to ensure the required
outcomes and targets are achieved
2. Proven ability to build collaborative relationships internally and with external partners
October 2016
3. Substantial experience of managing contractual and performance management
requirements
4. Substantial experience of supporting very disadvantaged adults to improve their
employability and progress into sustainable employment.
5. An excellent understanding of the issues faced by people with complex needs/severe &
multiple disadvantage, and best practice in providing relevant employment support.
6. Experience of motivating and providing line management to a diverse team of paid staff
and volunteers and commitment to Peer Advisor approach.
7. Ability to manage budgets and maintain accurate records of expenditure
8. Ability to work collaboratively with colleagues and other managers, to demonstrate
leadership and to resolve conflicts of interest professionally
9. Ability to set up and operate systems to monitor and report on work
10. Strong IT skills with an ability to oversee the use of a case management database and
produce reports
11. Excellent written and communication skills with the ability to produce a range of accurate
and well written reports
12. Strong understanding of gender equalities and equal opportunities. Ability to provide
leadership on this for the project and contribute to St Giles Trust’s overall commitment to
equal opportunities.
Desirable
1. Level 4 Advice & Guidance qualification or equivalent
2. Experience of managing ESF projects
October 2016