RAZA MUSTAFA
(I would like to work for a company that will enhance the skills I already have as well as provide the
opportunity for personal and professional growth and advancement opportunities)
Flat no. 147, Block A, Ritaj Community,
DIP 2, Dubai, UAE
Cell: +971 55 895 1881
Email: [email protected]
PERSONAL INFO
Father’s Name:
Languages:
License:
Nationality:
Ghulam Mustafa
English (fluent), Arabic (Basic)
Light Duty (Dubai, UAE)
Pakistani
SUMMARY
4+ years of experience of Plant & Logistics Controller of UAE.
Supervised the large nos. of HD & LD Vehicles and Equipment.
Acted as Supervisor and leaded Hire Desk & Logistics personnel in absence of Hire Desk & Logistics Manager in HLG.
Sound knowledge of Customer Service, Logistics and Supply chain.
Strong problem solving ability with personal and business maturity.
Exceptional ability to prioritize multiple daily tasks to ensure work is completed with minimal supervision.
Ability to communicate professionally and effectively with customers.
Ability to prioritize time effectively and work well under pressure.
Excellent communication skills, both written and verbal.
Certified Logistics & Supply Chain Manager from Chartered Institute of Logistics & Transport (CILT).
Proficient with MS Office Suite, ERP & Fleet Tracking System.
Valid UAE driving license.
CORE COMPETENCIES
Material Planning
Vendor Relations
Asset & WH Management
Inventory Control
Customer Satisfaction
Report Generation
Computer & other Skills
ERP, MRP, Fleet Tracking System, Microsoft Office Suite, Inpage and other computer operating tools
EMPLOYMENT HISTORY
In my total of 5 years work experience in different areas, I have expertise myself in Job scheduling, Equipment forecasting
for business cycle strategizing, Supplier Identification, Key customer interaction, Service provider liaison, Enterprise
Resource Planning(ERP), Material Resource Planning(MRP) and Fleet Tracking Systems.
Dec 12 – present
Action International Services LLC
Dubai, UAE
ACTION International Services is providing engineered solutions in the field of Ground Water Control, Industrial Services,
Specialized Equipment Rental, Piling and Ground Engineering Works in throughout Middle East region and parts of Europe &
Asia for the last 20 years.
Position:
Reporting to:
Plant Hire Controller
General Manager
In this role my main role is to provide customer service at high standards and contribute towards business
performance through effective sales, service and administration. Also manage fleet of machines across Gulf Region,
generating required documentation for both dispatch and collection of machines and assisting with the process of
generating invoices and collection of payments.
I am responsible to:
Handle customer enquiries in an effective and efficient way and maintain updated log.
Manage, planning and allocating assets and manpower to different projects on daily basis from internal available stock.
Purchase materials and services as requested from third party suppliers, such as transport, fuel etc. and ensure
completion of LPO’s.
Prepare commercial invoice and packing list for material going inside Free Zone Jafza or out of UAE.
Pass the breakdown reports to concern department though arranging replacements upon further instructions.
Prepare invoices & cost sheets during the month (for hires completed) & at the end of the month (for on-going hires)
send to finance team for further charging the customers.
Coordinate with System Developers to input the missing existing and new assets in MCS System (ERP).
Raza Mustafa, Plant & Logistics Professional | Dubai, UAE
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Do tracking and monitoring the capabilities of assets, manpower and other resources in order to match it with the
project specific requirements and ensure that the requirements are met.
Actively committed and accountable for compliance to the Action Health, Safety & Environmental policies, operating
procedures and compliance to local legislation including external and internal audits.
Performing other related activities as may be required
 Prepare quotations.
 Compilation and submission of Inventory verifications
 Communicating with customers for renewal of ongoing jobs, new job and closing job.
 Ensuring documents are properly filed in separate folders by locations and contracts numbers (i.e. Dubai, Abu
Dhabi, Oman, Qatar, Saudi Arabia and other International Projects).
 Follow up with clients for customer service and feedback.
 Coordinate within department of operations and maintenance.
Any other duties considered related essential duties for effective operations and service as requested.
Dec 09 –Dec 12
Al Habtoor Leighton Group LLC (Working for Plant & Scaffolding Department)
Dubai, UAE
HLG is a one of the largest construction groups in the Gulf Region have more than 20,000 people. In 2007 merged with Leighton
Group, Australia’s largest project development and contracting group.
Position:
Reporting to:
Plant & Logistics Coordinator
Plant & Logistics Manager
I was mainly coordinating the distribution of equipment in plant to maximize utilization and maintain the database with
the objective of supporting the production activities on sites in a timely manner. Arranged cross hire of equipment in
the event HLG equipment is not available. Also ensure the highest levels of customer service are received by sites.
I was responsible to:
Deal with all enquiries/orders of Plant & Transport from customers and provide accurate information regarding as
required.
Process on hires, off hires and exchanges on PC (knowledge of ERP hire system software) and process manual
paperwork when necessary.
Liaise with the workshop and drivers to ensure that equipment is available and ready to hire.
Arrange fuel deliveries to Dubai and Abu Dhabi Sites.
Allocate the manpower including drivers and operators to sites and inform administration department to coordinate
camps for their accommodation.
Contact and arranging transport from 3PL & 4PL suppliers and resource machinery from external suppliers. Raise LPO
upon deal confirmation.
Send pricing related to Plant & Scaffolding items to estimation team to further processing the tenders.
Coordinate for loading/offloading facilities between Sites and lifting section to match schedule while arranging
equipment deliveries, also make sure for the timely deliveries.
Verify overtime sheets of drivers and equipment operators through Mtrack vehicle tracking system.
Design preventive maintenance modules for transport and earthmoving equipment in ERP system and implement to
the company to improve the performance of assets.
Pass the breakdown reports to concern department though arranging replacements upon further instructions.
Arrange inspection of items with expired registration and also coordinating with Safety Department for competency
certificates renewal to ensure the assets are ready for urgent site request.
Arrange stocks in warehouses once ready, also survey the warehouses every morning to compare the stock in ERP
System’s Inventory module.
Prepare reports (e.g. Transport Trips, Diesel Consumption, External Hire (Weekly & Monthly), Utilization (Monthly &
Annual), Generator (Location & Breakdown Status), Location of all Equipment & others given by superiors).
EDUCATION, TRAINING AND CERTIFICATIONS
Bachelor’s Degree in Mass Communication (2010)
University of the Punjab, Lahore, Pakistan
CILT UAE - CLSCM - Certified Logistics & Supply Chain Manager (2013)
HLG CETA UAE – Safety Awareness (2012)
EUROLIFT SAFETY UAE – Rigging, Slinging & Lifting Operation (2011)
HLG CETA UAE – Presentation Skills (2011)
PEAK SOLUTIONS COLLEGE PAKISTAN – AutoCAD (2008)
SKILLS COLLEGE OF COMMERCE PAKISTAN – Skills College of Commerce (2005)
2013 – Membership of Chartered Institute of Logistics & Transport (CILT)