Hospital at Home Team: Home
Ward
Information for patients
What does the Hospital at Home Team provide?
The aim of the Hospital at Home Team is to provide acute medical care within your own home
(Home Ward). We aim to provide treatment and support whilst monitoring your condition to allow
you to be cared for in the comfort of your own home.
The Hospital at Home Team will provide short term care whilst remaining under the care of East
Kent Hospitals.
Who are the Hospital at Home Team?
We are a team of senior nurses, all experienced in acute care in a hospital environment.
Why have I been referred to the Hospital at Home Team?
You may be referred to the Hospital at Home Team for intravenous antibiotics or general
monitoring of your condition.
Who is responsible for my treatment?
Your GP will be advised of your transfer to the Home Ward prior to you leaving the hospital. Your
doctor will be made aware of any changes in your condition and will be involved in your treatment
plan.
Whilst under the care of the Home Ward you will remain a patient of your hospital consultant.
If your condition should deteriorate whilst at home you will be referred back to East Kent Hospitals.
What if I require further care after leaving the Home Ward?
If you require ongoing care after your discharge from the Home Ward we will refer you to the
appropriate teams, for example district nurses or community matron, for follow-up care.
It is very important that if you do need to call an ambulance, you must tell them that you are under
the care of the Hospital at Home Team. This will enable the ambulance teams to decide the most
appropriate course of action for you.
Please bring any notes/medications back into hospital with you.
Contact details
If you have any questions or conerns please contact the Hospital at Home Team on one of the
following numbers.
• Between 8am and 6pm (after 6pm you can leave a message which will be picked up the
following day) on:
- Queen Elizabeth the Queen Mother Hospital and Kent and Canterbury Hospital
Telephone: 07771 385011
- William Harvey Hospital
Telephone: 07771 384940
• If your call is urgent, please telephone the hospital directly on ......................................... and
ask the operator for whoever is covering Hospital at Home.
• In an emergency, dial 999.
Hospital at Home Team: Home Ward, June 2016
Any complaints, comments, concerns, or compliments
If you have other concerns please talk to your doctor or nurse. Alternatively please contact our
Patient Advice and Liaison Service (PALS) on 01227 783145 or 01227 864314,
or email [email protected]
Further patient information leaflets
In addition to this leaflet, East Kent Hospitals has a wide range of other patient information leaflets
covering conditions, services, and clinical procedures carried out by the Trust. For a full listing
please go to www.ekhuft.nhs.uk/patientinformation or contact a member of staff.
After reading this information, do you have any further questions or comments? If so,
please list below and bring to the attention of your nurse or consultant.
Would you like the information in this leaflet in another format or language?
We value equality of access to our information and services and
are therefore happy to provide the information in this leaflet in
Braille, large print, or audio - upon request.
If you would like a copy of this document in your language, please contact the ward or department
responsible for your care.
Pacjenci chcący uzyskać kopię tego dokumentu w swoim języku ojczystym powinni skontaktować
się z oddziałem lub działem odpowiedzialnym za opiekę nad nimi.
Ak by ste chceli kópiu tohto dokumentu vo vašom jazyku, prosím skontaktujte nemocničné
pracovisko, alebo oddelenie zodpovedné za starostlivosť o vás.
Pokud byste měli zájem o kopii tohoto dokumentu ve svém jazyce, kontaktujte prosím oddělení
odpovídající za Vaši péči.
Чтобы получить копию этого документа на вашем родном языке, пожалуйста обратитесь в
отделение, ответственное за ваше лечение.
We have allocated parking spaces for disabled people, automatic doors, induction loops, and can
provide interpretation. For assistance, please contact a member of staff.
This leaflet has been produced with and for patients
Information produced by the Hospital at Home Team
Date reviewed: June 2016
Next review date: June 2018
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