An Investigation of Transformational Leadership in the Scottish

Colin Menzies
Assistant Chief Constable
Grampian Police
Key Themes
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Do we want Police Entrepeneurs?
What’s new in Policing?
Risk Taking
Valued competencies
The National Intelligence Model
RGU/SIPR Aberdeen 7 May 2009
An Adaptive Leadership Continuum
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Command & Control
Action-Centred Leadership
Transformational leadership
Principle/Value Centred Leadership
Collaborative/Participative Leadership
Team Leadership
Servant Leadership
Strategic Management of Resources, Processes,
Governance & Performance
RGU/SIPR Aberdeen 7 May 2009
An Adaptive Leadership Continuum
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Command & Control
Action-Centred Leadership
Transformational leadership
Principle/Value Centred Leadership
Collaborative/Participative Leadership
Team Leadership
Servant Leadership
Strategic Management of Resources, Processes,
Governance & Performance
• Entrepreneurial Leadership?
RGU/SIPR Aberdeen 7 May 2009
The Context of Policing in Scotland
• National Intelligence Model & PSP
• Crime falling, detections rising, perceptions
static?
• More Officers than ever but CSR tightening
• Increasing Public Expectation
• Single Outcome Agreements, Community
Planning & the Democratic Deficit ?
• Desire for a ‘Sense of Place’
• Need to Deliver Public Value, Moore et al
• Role - Patrol, Pursue, Prevent……..& PROTECT
RGU/SIPR Aberdeen 7 May 2009
‘Leadership is a choice,
not a position’
Dr Stephen Covey (2004)
RGU/SIPR Aberdeen 7 May 2009
1. Are Police Entrepeneurs wanted –
or needed?
• Do we recruit entrepreneurial individuals or those who
want to serve the community – are they the same?
• Do the public expect safety, consistency or risk taking
and uncertainty
• Performance is improving
• Efficiencies can also be squeezed so far
• Budgets always come in on schedule?
• Staff morale is high
• PLODDLEDYGOOK!
RGU/SIPR Aberdeen 7 May 2009
2. What’s new in Policing – seriously!
“Foot patrol in ****town, observed and arrested
male (named) for being drunk and incapable.
Taken to station and charged. While writing
report, summoned to disturbance in Church
Street. On arriving, found four youths who
quietened on my arrival. All spoken to , details
noted and warned. Will follow up with later visits.
Return to station to complete report from earlier.”
RGU/SIPR Aberdeen 7 May 2009
3. Risk Taking
Responsible Agencies
-vIrresponsible Individuals
RGU/SIPR Aberdeen 7 May 2009
‘A real entrepeneur is
someone who has no
safety net underneath
them’
Henry Kravis
RGU/SIPR Aberdeen 7 May 2009
Risk Taking
• Responsible Agency –v- Irresponsible
Individual
• Understood by Police?
• Ability to Defend decisions
• Transparency of Society
• Threat of Litigation
• Risk Averseness
• Valued by those we serve?
• Valued by the organisation?
RGU/SIPR Aberdeen 7 May 2009
4. Valued Competencies
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Respect for Diversity
Effective Communication
Job Knowledge
Leadership
Problem Solving
Management Ability
Partnership Working
Service Delivery
Personal Awareness
Personal Effectiveness
Team Working
RGU/SIPR Aberdeen 7 May 2009
Valued Competencies
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Respect for Diversity
Effective Communication
Job Knowledge
Leadership
Problem Solving
Management Ability
Partnership Working
Service Delivery
Personal Awareness
Personal Effectiveness
Team Working
RGU/SIPR Aberdeen 7 May 2009
Problem Solving
‘ Promotes an organisational
culture that recognises and values
new ideas.
Promotes successful initiatives that
may depart from conventional
thinking’.
RGU/SIPR Aberdeen 7 May 2009
Perceived Success Factors of
Effective Police Leaders
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Vision
Two-Way Communication
Visibility & Accessibility
Transparency of Decision Making
Delivery & Performance Management
Empathy
Home Office (2001)
RGU/SIPR Aberdeen 7 May 2009
The ‘Big Four’
• Honest
• Forward Looking
• Inspiring
• Competent
Kouzes, J. & Posner, B. (2002)
RGU/SIPR Aberdeen 7 May 2009
5. The National Intelligence Model
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Minimum Standards
Efficient Tasking
Joint Tasking
Reliance on Information
Importance of Analysis
Levels 1, 2 & 3
Business Process - Assets, sources, intelligence
recording, research and analysis, products, strategic
tasking and co-ordinating, tactical resolution,
operational review – feeds back into assets and
sources
RGU/SIPR Aberdeen 7 May 2009
Who Should Lead Us?
The wisest among us, the
individual with the greatest
knowledge, skill, power and
resources of all kinds
[Plato]
RGU/SIPR Aberdeen 7 May 2009
GRAMPIAN POLICE VALUES
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INTEGRITY
TRANSPARENCY
ACCOUNTABILITY
RESPONSIBILITY
IMPARTIALITY
RGU/SIPR Aberdeen 7 May 2009
GRAMPIAN POLICE GUIDING
PRINCIPLES
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CUSTOMER FOCUS
PEOPLE
EXCELLENCE
EMPOWERMENT
PROBLEM SOLVING
PARTNERSHIPS
LEARNING
RGU/SIPR Aberdeen 7 May 2009
‘Even if you are on the right
track, you will still get run
over if you just sit there’
Will Rogers
RGU/SIPR Aberdeen 7 May 2009