Information Sharing Protocol for MARAC – Monmouthshire WASPI Wales Accord on the Sharing of Personal Information Information Sharing Protocol for Domestic Abuse High Risk Cases – Monmouthshire (MARAC) Version: V1.0 Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 1 of 28 Version: [Insert details here] WASPI Information Sharing Protocol for MARAC – Monmouthshire Content 1 Introduction to this ISP .................................................................................................... 3 2 The information sharing partner organisations ................................................................ 4 3 Benefits of sharing........................................................................................................... 5 4 Legislative / statutory powers .......................................................................................... 5 5 Details of personal information being shared .................................................................. 8 6 Identifying the service user .............................................................................................. 9 7 Informing the service user ............................................................................................... 9 8 Obtaining consent ......................................................................................................... 10 9 Obtaining consent where a service user lacks mental capacity .................................... 11 10 Recording consent ........................................................................................................ 11 11 Refused and withdrawn consent ................................................................................... 12 12 Information security ....................................................................................................... 12 13 Records management ................................................................................................... 12 14 Data Protection Act and Freedom of Information Act requests ..................................... 13 15 Complaints .................................................................................................................... 13 16 Review of this ISP ......................................................................................................... 13 17 Appendix A – Glossary of Terms ................................................................................... 14 18 Appendix B – Monmouthshire MARAC Information Flowchart ...................................... 15 19 Appendix C – CAADA-DASH MARAC Risk Identification Checklist (RIC) .................... 16 20 Appendix D – Information sharing without consent Form .............................................. 20 21 Appendix E – MARAC Referral Form ............................................................................ 23 22 Appendix F – Information Reference Table ................................................................... 28 Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 2 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 1 Introduction to this ISP 1.1 This Information Sharing Protocol (ISP) is supplementary to the Wales Accord on the Sharing of Personal Information (WASPI), and has been agreed between the participating partner organisations. Partners have given consideration to its contents when drawing up this document. 1.2 This ISP has been prepared to support the regular sharing of personal information in dealing with high-risk cases of domestic abuse through the Multi Agency Risk Assessment Conference (MARAC) process in the Monmouthshire area. 1.3 Proportionate information sharing is the key to a successful MARAC, facilitating effective safety planning while protecting the rights of the individual. 1.4 The aim of the MARAC process is to share all relevant information each organisation has about a Service User and to discuss the options and required actions for increasing the safety, health and well being of the Service User and their families. Information is therefore shared to: Assess domestic violence situations; and to Identify, manage and reduce risks. 1.5 This ISP covers the exchange of information between Police, Probation, Health, Child Protection, Adult Services, Education, Housing Practitioners, Independent Domestic Violence Advocates and other specialists from statutory and voluntary sector organisations in the Monmouthshire area. 1.6 It supports the information sharing partner organisations involved and the groups of service users it impacts upon. It details the specific purposes for sharing and the personal information being shared, the required operational procedures, consent processes, and legal justification. 1.7 The service user this ISP relates to includes: Victims (aged 16 and over) of domestic abuse and, where appropriate, their children. Please note, the MARAC process will not replace the All Wales Child Protection Procedures, however, referrals will be accepted where the victim is 16 or 17 years old in the following circumstances: If the case meets the MARAC criteria as defined within the Standard Operating Procedure (SOP);or If it is agreed by Children’s Services that the MARAC is an appropriate forum to assist in the safety planning for the victim. 1.8 This ISP should be read in conjunction with the standard operating procedure (SOP) of MARAC. 1.9 The principle that underpins MARAC is that the threshold of risk is so high that consent is not legally necessary for the victim to share their information. However, in practice having the victims’ support for the process will almost always lead to a more successful outcome. Therefore for the purpose of this ISP, explicit consent will generally be required from service users. 1.10 Where there is a need to transfer cases to other MARAC areas, the ‘MARAC to MARAC’ referral processes will be followed. Whilst this type of information sharing Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 3 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI will be undertaken without an agreed information sharing protocol in place, the same principles contained within this ISP will also apply. 1.11 Partners may only use the information disclosed to them under this ISP for the specific purpose(s) set out in this document or to support the effective administration, audit, monitoring, inspection of services and reporting requirements. 1.12 A glossary of terms for this ISP is contained within Appendix A. Please note: Staff should not hesitate to share personal information in order to prevent abuse or serious harm, in an emergency or in life-or-death situations. If there are concerns relating to child or adult protection issues, the relevant organisational procedures must be followed. 2 The information sharing partner organisations 2.1 This ISP covers the exchange of information between practitioners of the following organisations: Information Sharing Partner Organisations Responsible Manager 1. Gwent Police Detective Inspector 2. Monmouthshire Children Services Child Protection Co-ordinator 3. Monmouthshire Adult Services Assistant Director for Adult Services 4. Monmouthshire Housing/Housing options Responsible manager senior community safety officer and home search 5. Monmouthshire Education Assistant Director for Education Named nurse safeguarding 6. Aneurin Bevan Health board 7. Wales Probation Assistant Chief Officer, Local Delivery Unit 8. Victim Support Divisional Manager 9. Kaleidoscope Regional Manager – Sian Chicken 10. Barnardo’s Cymru Children’s Service Manager 11. BAWSO (Black Association for Women Regional Manager South East Wales Stepping Out) 12. Charter Housing Homeless & Communities Manager 13. United Welsh Housing Association Neighbourhood & Participation Manager 14. Linc Cymru Community Safety Officer Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 4 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 15. DrugAid Services Manager 2.2 The responsible managers detailed above have overall responsibility for this ISP within their own organisations, and must therefore ensure the ISP is disseminated, understood and acted upon by relevant practitioners. 2.3 The responsible manager from each partner organisation will regularly monitor and audit access to information shared under this ISP to ensure appropriate access is maintained. 3 Benefits of sharing 3.1 By sharing personal information under this ISP, it is envisaged that the following benefits will be achieved: Service users and their children will be protected from further abuse through the co-ordination of timely interventions; Provision of comprehensive risk identification and safety planning based on a full account of the facts and circumstances of a Service User’s situation; The right sort and combination of advice, support and advocacy will be offered at the right time based on a full account of the Service User’s needs and history, including other service contact and use; Service Users can avoid the added distress of having to repeat details of their history or experience of domestic abuse and other circumstances each time they encounter a different service. 4 Legislative / statutory powers 4.1 Disclosure of information will be conducted within the legal framework of the Data Protection Act 1998 (DPA), the Human Rights Act 1998 and in compliance with the common law duty of confidence. 4.2 Consent is only one of the “conditions for processing” found in Schedules 2 and 3 of the DPA. Where the sharing covered by this ISP does not rely on consent, partner organisations will need to be able to satisfy one or more of the other conditions from Schedule 2 and, where sensitive personal data is involved (such as information relating to a service user’s health or criminal record), Schedule 3. 4.3 For the purposes of this ISP, when consent is not relied upon, the following Schedule 2 conditions may be appropriate: To protect the vital interests of the data subject (in cases of serious harm or matters of life and death); For the administration of justice (usually bringing the perpetrator to justice); For the exercise of functions conferred on any person by or under any enactment; For the exercise of any other functions of a public nature exercised in the public interest; Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 5 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 4.4 For the purposes of this ISP, when explicit consent is not relied upon, the following Schedule 3 conditions may be appropriate: To protect the vital interests of the data subject or another person, in a case where consent cannot be given by or on behalf of the data subject, or the data controller cannot reasonably be expected to obtain the consent of the data subject; To protect the vital interests of another person, in a case where consent by or on behalf of the data subject has been unreasonably withheld; For the administration of justice; For the exercise of any function conferred on any person by or under an enactment; For medical purposes when disclosure is undertaken by a health professional for the purposes of the provision of care and treatment. 4.5 Public sector bodies may also have a statutory requirement to share some types of personal data. In the absence of a statutory requirement, a public sector body should be able to explain the legal power it has to enable it to share. Other organisations may not need additional legal powers to share, being able to rely on the identified Schedule conditions. 4.6 Additional provision of powers to share information in respect of this ISP include: Local authorities have powers under section 2 of the Local Government Act 2000 to promote or improve the social well being of their area. This provides an implied power to share information with other statutory services and the independent sector. Section 22 of the National Health Service Act 1977 provides for a general duty on NHS bodies and local authorities to cooperate with one another in order to secure and advance the health and welfare of the people of England and Wales. This general duty implies a power to share information between NHS bodies and local authorities. Section 10 of the Children Act 2004 places a duty on each children’s services authority to make arrangements to promote co-operation between itself and relevant partner agencies to improve the well-being of children in their area. The section states that good information sharing is key to successful collaborative working and that arrangements under section 10 of the Act should ensure that information is shared for strategic planning purposes and to support effective service delivery. Section 25 of the Children Act 2004 provides for the co-operation of relevant partners of children’s services authority in the making of arrangement to safeguard the emotional wellbeing, physical and mental health, education, protection and social and economic wellbeing of children in Wales. This provides an implied power to share information with other statutory services. Section 47 of the Children Act 1989 places a duty on local authorities to make enquires where they have reasonable cause to suspect that a child in their area may be at risk of suffering significant harm. Section 47 states that unless in all the circumstances it would be unreasonable for them to do so, the following authorities must assist a local authority with these enquiries if requested, in particular by providing relevant information: Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 6 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI o Any local authority; o Any housing authority; o Any health authority; o Any person authorised by the Secretary of State. A local authority may also request help from those listed above in connection with its functions under Part 3 of the Act. Part 3 of the Act, which comprises of sections 1730, allows for local authorities to provide various types of support for children and families. In particular, section 17 places a general duty on local authorities to provide services for children in need in their area. Section 27 enables the authority to request the help of one of those listed above where it appears that such an authority could, by taking any specified action, help in the exercise of any of their functions under Part 3 of the Act. Authorities are required to co-operate with a request for help so far as it is compatible with their own statutory duties and does not unduly prejudice the discharge of any of their functions. In practice, when required to help under sections 47 or 17 of the Act, authorities may be approached by social services and asked to: provide information about a child, young person or their family where there are concerns about a child’s well-being, or to contribute to an assessment under section 17 or a child protection enquiry; undertake specific types of assessments as part of a core assessment or to provide a service for a child in need; provide a report and attend a child protection case conference. The Act does not require information to be shared in breach of confidence, but an authority should not refuse a request without considering the relative risks of sharing information, if necessary without consent, against the potential risk to a child if information is not shared. 4.7 Section 120 of the Adoption and Children’s Act 2002 amends Section 31(9) of the Children Act 1989 to extend the definition of harm to include “impairment suffered from seeing or hearing the ill-treatment of another”. The MARAC process will require the sharing of personal information regarding the perpetrator; it is unlikely that consent will be sought in these situations. Therefore, consideration should be given to the provisions detailed below. Section 29 of the Data Protection Act 1998 permits use or disclosures of personal information for the purpose of the prevention or detection of crime or the prosecution or apprehension of offenders even though the data subject (service User) has not been informed of those uses or disclosures, if to inform the data subject (service User) might prejudice that purpose. Disclosure needs to be determined by the individual circumstances of each case. The outcome to be achieved must be weighed against the provision of confidentiality. The Data Protection (Processing of Sensitive Personal Data) Order 2000 amends the Data Protection Act 1998 and provides that sensitive personal information (for example, mental or physical health) may be lawfully processed without explicit consent where there is substantial public interest in disclosing the information for any of the following purposes: o For the detection and prevention of crime; Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 7 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI o For the protection of members of the public against malpractice, incompetence, mismanagement, etc; o To publicise the fact of malpractice, incompetence, mismanagement, etc, for the protection of the public; o To provide confidential counselling and advice where explicit consent cannot be given nor reasonably obtained, or where the processing must be carried out without explicit consent so as not to prejudice that confidential counselling or advice; or o To undertake research that does not support measures or decisions with respect to any particular data subject (user) unless the data subject (service user) has explicitly consented and does not cause, nor is likely to cause, substantial damage or substantial stress to the data subject (user) or any other person. Section 115 of the Crime and Disorder Act 1998 permits the disclosure of personal information that may otherwise be prohibited to support local crime and disorder strategies in accordance with the objectives specifically outlined within it. There is not a compulsion to disclose and the organisation must make its own decision; however, the requirements of the common law duty of confidence and the Data Protection Act 1998 must still be met. Therefore, information given in confidence must not be disclosed unless there is a clear overriding public interest to do so. 5 Details of personal information being shared 5.1 Personal information shared for the purpose of this ISP includes a range of information and might therefore include: Name, Aliases (if known) Current address, Other know addresses Date of birth, Gender Victim's relationship to perpetrator Perpetrator relationship to victim Ethnicity, Disability, Sexual orientation, Immigration status Due date if pregnant / details of pregnancy(s) within last 18 months Victim's concerns, Vulnerabilities Abuse/allegations Health, social and environmental risks Drug, alcohol or mental health issues Financial Issues, Housing Issues Health Issues, Employment status Domestic violence history Honour based violence concerns Forced Marriage concerns, or related issues Concerns regarding Female Genital Mutilation Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 8 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 5.2 Concerns relating to Trafficking and/or Prostitution Criminal history, Serial abuser status Criminal justice system information Dates / location of any previous MARAC referrals Children's Name, demographic details, Date of Birth Children's immigration status Children's relationship to victim Children's relationship to perpetrator Children's school Current looked after status including Child Protection Register The information is used to plan and review the actions taken to reduce future likelihood of harm to the Service User and their dependants. 5.3 Only the minimum necessary personal information consistent with the purposes set out in this document can be shared. 5.4 Information provided by partner organisations will not generally be released to any third party without prior consultation with the owning partner organisation. 5.5 An information reference table within Appendix F provides a comprehensive list of the personal information to be shared between the partner organisations, including with whom in each partner organisation it will be shared with, why it will be shared and the methods of how it will be shared. 6 Identifying the service user 6.1 In order to ensure that all partner organisations, when sharing information, are referring to the same service user, the following personal identifiers must be included: First Name Surname Aliases Address Date of birth 7 Informing the service user 7.1 It is necessary to communicate with the service user or their lawful representatives about the need for information sharing at the earliest appropriate opportunity, preferably at first contact unless by doing so would risk harm to others or hinder any investigation or legal proceedings. 7.2 Therefore in most cases practitioners will clearly inform service users or their lawful representatives about what personal information is to be shared, and for what purposes it will be used. Partner organisations should also ensure that service users are provided with any information they need to fully understand the way in which their personal data will be handled in any specific circumstance, including the names of any persons or organisations with whom their data may be shared. Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 9 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 7.3 Where appropriate, agreed methods of providing this information are: Verbally Domestic Violence Leaflets 8 Obtaining consent 8.1 The approach to obtaining consent should be transparent and respect the rights of the service user. 8.2 Consent is given by a service user agreeing actively, to a particular use or disclosure of information. It can be expressed either verbally or in writing, although written consent is preferable since that reduces the scope for subsequent dispute. For the purposes of this ISP, explicit consent will be required from service users. 8.3 Where a service user has limited or no understanding of English it is essential to ensure that they understand exactly what they are consenting to, and therefore an interpreter must be used. 8.4 Consent must not be secured through coercion or inferred from a lack of response to a request for consent. Practitioners must be satisfied that the service user has understood the information sharing arrangements and the consequences of providing or withholding consent. 8.5 Where a service user is a child or young person, the practitioner should consider whether the child or young person has the capacity to understand the implications of giving their consent in the particular circumstance. Where the practitioner is confident that the child or young person can understand their rights, then consent should be sought from them rather than a parent. It is important that a child or young person is able to understand (in broad terms) what it means to give their consent. 8.6 Consent should not be regarded as a permanent state. Opportunities to review the service users continuing consent to information sharing should arise during the course of the service provision. Practitioners should exercise professional judgement in determining whether it would be appropriate to re-visit a service user’s continued consent at any given juncture. Ideally it should take place in the context of a review or re-assessment. 8.7 Consent obtained from service users for the purposes of this ISP will only be used to support the delivery of the purposes and functions set out in this document. Once the provision of this specific ISP concludes or the purpose changes, then consent obtained for it will also end. 8.8 In some exceptional circumstances, personal information can be lawfully shared without consent where there is a legal requirement or where an appropriate professional of sufficient seniority within the partner organisation, has taken the view that the duty of confidentiality can be breached where there is a substantial overriding ‘public interest’. Such situations where information might be shared without consent include: ‘Life and death’ situations, for example, where information is shared in an emergency in order to preserve life; where a person’s condition indicates they may be a risk to the public or may inflict self-harm; in order to prevent abuse or serious harm to others; Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 10 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI on a case-by-case basis, to prevent serious crime and support detection, investigation and punishment of serious crime. This is not an exhaustive list and each situation should be considered on a case by case basis. 8.9 Where decisions are made to share personal information without the service user’s consent, as detailed above in 8.7, this must be fully documented in the service user’s record. 8.10 Where it is not appropriate to defer the sharing of information, then it will not be appropriate to defer consent, as consent cannot be obtained retrospectively. Therefore, only where deemed necessary, may information be shared without consent. 8.11 Information regarding the perpetrator, in relation to the MARAC process, will be shared without the perpetrator’s consent. Justification for not seeking consent is outlined in Section 4.8. 8.12 If there are any concerns relating to child or adult protection issues, practitioners must follow the relevant organisational procedures. 9 Obtaining consent where a service user lacks mental capacity 9.1 The Mental Capacity Act 2005 Code of Practice defines the term ‘a person who lacks capacity’ as a person who lacks capacity to make a particular decision or take a particular action for themselves, at the time the decision or action needs to be taken. 9.2 Whenever dealing with issues of capacity to consent, local rules and procedures should be followed and these must be in compliance with the Mental Capacity Act 2005 and its Code of Practice. 9.3 Where a person has a temporary loss of capacity consent will be deferred, if appropriate, until such time as consent can be obtained. Consent to share information will be sought when capacity is regained. 10 Recording consent 10.1 Decisions regarding service users’ consent of how and when it was obtained and whether it was provided in verbal or in written form, must be stored or recorded in the service user’s record. 10.2 Where the Practitioner has assessed that consent will be obtained from the service user when requested, such provision must be recorded on the MARAC referral form located at Appendix E (see MARAC SOP). This should include details of how and when it was obtained and whether it was provided in written or verbal form. 10.3 Where decisions are made to share personal information without the service user’s consent, as detailed in section 4, this must be fully documented on the ‘Information sharing without consent form’ located at Appendix D (see MARAC SOP). 10.4 The service user will usually be informed of this decision and of the information which has been shared; unless by doing so it would risk harm to others or hinder any investigation of legal proceedings. Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 11 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 11 Refused and withdrawn consent 11.1 A service user has the right to refuse their consent to have information about them shared. They also have the right to withdraw previously granted consent at any point, to the sharing of their information. Further personal information should not then be shared under this ISP. 11.2 Where the service user has refused or withdrawn consent, the implications of withholding consent will be clearly explained to them and this dialogue will be recorded in the service user’s record. If a service user withdraws consent to share personal information it will also be explained that information already shared cannot be recalled. 12 Information security 12.1 Practitioners carrying out the functions outlined in this ISP should make themselves aware of, and adhere to, their organisation’s information security policies and procedures. 12.2 Where practitioners are unable to comply with their organisation’s policies regarding the safe and secure transfer of information they must ensure that a risk assessment is undertaken by their Information Security/Governance department at the earliest opportunity. Alternative secure methods, as identified within the organisation’s policy, must be used until such time as the risk assessment has been undertaken. 12.3 A list of agreed methods for the safe and secure transfer of personal information is documented within Appendix F. 12.4 Any breaches of security, confidentiality and other violations of this ISP must be reported in line with each partner organisation’s incident reporting procedures. Consideration should be given to share, where appropriate, the outcome of any investigation with the partner organisations involved. 13 Records management 13.1 Practitioners carrying out the functions outlined in this ISP should make themselves aware of, and adhere to, their organisation’s records management procedures, specifically in relation to collecting, processing and disclosing of personal information. 13.2 All information, whether held on paper or in electronic format must be stored and disposed of in line with each partner organisation’s retention and disposal schedule. 13.3 Personal information will only be collected using the agreed collection methods, ensuring the required information is complete and up-to-date. 13.4 Practitioners will ensure where practical, that records are maintained of when information is shared with a partner organisation, and to whom. 13.5 Decisions about service users should never be made by referring to inaccurate, incomplete or out of date information. 13.6 If information is found to be inaccurate, practitioners will ensure that their records and systems are corrected accordingly. Consideration must also be given to advising partner organisations where practical. Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 12 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 14 Data Protection Act and Freedom of Information Act requests 14.1 Where requests are received for information relating to this ISP or any individual service user(s) then each request will be dealt with in accordance with each partner organisation’s relevant policies and procedures. 15 Complaints 15.1 Each partner organisation has a formal procedure by which service users, partner organisations and practitioners can direct their complaints regarding the application of this ISP. 16 Review of this ISP 16.1 This ISP will be reviewed in July 2016 or sooner if appropriate. Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 13 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 17 Appendix A – Glossary of Terms Term Definition Consent An informed indication by which the service user signifies agreement and understanding of how personal information relating to them is processed. Personal information Information which relates to an individual, including their image or voice, which enables them to be uniquely identified from that information on its own or from that and / or other information available to that organisation. It includes personal data within the meaning of Section 1 of the Data Protection Act 1998 and information relating to the deceased. Sensitive personal information Personal information as to; the racial or ethnic origin of an individual; their political opinions, their religious beliefs or other beliefs of a similar nature, whether they are a member of a trade union, their physical or mental health or condition, their sexual life, the commission or alleged commission by them of any offence, or any proceedings for an offence committed or alleged to have been committed by them, the disposal of such proceedings or the sentence of any court in such proceedings. Personal identifiers A set of basic personal details that allow partner organisations to identify exactly who is being referred to. For example, name, address, date of birth, postcode. Processing personal information Broadly describes the collecting, using, disclosing, retaining or disposing, of personal information. If any aspects of processing are found to be unfair, then the Data Protection Act 1998 is likely to be breached. Service user An inclusive term to describe those people who have contact with service providing organisations within Wales and have information recorded about them. For example: individual organisations may refer to these people as data subjects, patients, clients, lawful representatives, etc. Practitioner An inclusive term to describe any staff working for the partner organisations involved in the care of or provision of services for the service user. For example: police officer, health professional, social worker, volunteer etc. Responsible Manager A senior manager within an organisation who has overall responsibility for the area of work related to a specific ISP. It will be their responsibility to ensure that ISPs are disseminated, understood and acted upon by relevant practitioners and that access to personal information is regularly monitored and audited to ensure appropriate access is maintained. Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 14 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 18 Appendix B – Monmouthshire MARAC Information Flowchart Statutory and Voluntary agencies refer using MARAC referral form, including completing the summary section Domestic Abuse Conference Call Referrals Referrals received by Contact & Referral Team within Children Services Referrals received by MARAC Co-ordinator Referrals sent to IDVA to undertake actions to ensure victim safety Yes Court Referral High Risk? Referrals sent out to all agencies IDVA gathers information from victim to present at MARAC MARAC Co-ordinator circulates agenda. Agencies undertake research to ascertain if they hold any relevant information on those listed or any associates. MARAC Meeting Outstanding previous actions recorded Current MARAC list and information shared Researched information discussed Risks identified Actions agreed MARAC Coordinator circulates Minutes and Risk Management Plan MARAC Coordinator receives updated Risk Management Plan Status: ASSURED Issue Date: 1st July 2015 Nominated professional ensures actions are carried out Completed actions updated on MARAC referral form Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 15 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 19 Appendix C – CAADA-DASH MARAC Risk Identification Checklist (RIC) CAADA-DASH Risk Identification Checklist (RIC) Aim of the form: To help frontline practitioners identify high risk cases of domestic abuse, stalking and ‘honour’-based violence. To decide which cases should be referred to MARAC and what other support might be required. A completed form becomes an active record that can be referred to in future for case management. To offer a common tool to agencies that are part of the MARAC process and provide a shared understanding of risk in relation to domestic abuse, stalking and ‘honour’-based violence. To enable agencies to make defensible decisions based on the evidence from extensive research of cases, including domestic homicides and ‘near misses’, which underpins most recognised models of risk assessment. How to use the form: Before completing the form for the first time we recommend that you read the full practice guidance and Frequently Asked Questions and Answers. These can be downloaded from http://www.caada.org.uk/marac/RIC_for_MARAC.html. Risk is dynamic and can change very quickly. It is good practice to review the checklist after a new incident. Recommended referral criteria to MARAC 1. Professional judgement: if a professional has serious concerns about a victim’s situation, they should refer the case to MARAC. There will be occasions where the particular context of a case gives rise to serious concerns even if the victim has been unable to disclose the information that might highlight their risk more clearly. This could reflect extreme levels of fear, cultural barriers to disclosure, immigration issues or language barriers particularly in cases of ‘honour’-based violence. This judgement would be based on the professional’s experience and/or the victim’s perception of their risk even if they do not meet criteria 2 and/or 3 below. 2. ‘Visible high risk’: the number of ‘ticks’ on this checklist. If you have ticked 14 or more ‘yes’ boxes the case would normally meet the MARAC referral criteria. 3. Potential escalation: the number of police callouts to the victim as a result of domestic violence in the past 12 months. This criterion can be used to identify cases where there is not a positive identification of a majority of the risk factors on the list, but where abuse appears to be escalating and where it is appropriate to assess the situation more fully by sharing information at MARAC. It is common practice to start with three or more police callouts in a 12 month period but this will need to be reviewed depending on your local volume and your level of police reporting. Please pay particular attention to a practitioner’s professional judgement in all cases. The results from a checklist are not a definitive assessment of risk. They should provide you with a structure to inform your judgement and act as prompts to further questioning, analysis and risk management whether via a MARAC or in another way. The responsibility for identifying your local referral threshold rests with your local MARAC. What this form is not: This form will provide valuable information about the risks that children are living with but it is not a full risk assessment for children. The presence of children increases the wider risks of domestic violence and step children are particularly at risk. If risk towards children is highlighted you should consider what referral you need to make to obtain a full assessment of the children’s situation. Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 16 of 28 WASPI Information Sharing Protocol for MARAC – Monmouthshire CAADA-DASH Risk Identification Checklist for use by IDVAs and other non-police agencies for identification of risks when domestic abuse, ‘honour’-based violence and/or stalking are disclosed Please explain that the purpose of asking these questions is for the safety and protection of the individual concerned. Tick the box if the factor is present . Please use the comment box at the end of the form to expand on any answer. It is assumed that your main source of information is the victim. If this is not the case please indicate in the right hand column 1. Has the current incident resulted in injury? (Please state what and whether this is the first injury.) 2. Are you very frightened? Comment: 3. What are you afraid of? Is it further injury or violence? (Please give an indication of what you think (name of abuser(s)...) might do and to whom, including children). Comment: 4. Do you feel isolated from family/friends i.e. does (name of abuser(s)…) try to stop you from seeing friends/family/doctor or others? Comment: 5. Are you feeling depressed or having suicidal thoughts? 6. Have you separated or tried to separate from (name of abuser(s)….) within the past year? 7. Is there conflict over child contact? 8. Does (…) constantly text, call, contact, follow, stalk or harass you? (Please expand to identify what and whether you believe that this is done deliberately to intimidate you? Consider the context and behaviour of what is being done.) 9. Are you pregnant or have you recently had a baby (within the last 18 months)? Yes (tick) No Don’t Know State source of info if not the victim e.g. police officer 10. Is the abuse happening more often? 11. Is the abuse getting worse? 12. Does (…) try to control everything you do and/or are they excessively jealous? (In terms of relationships, who you see, being ‘policed at home’, telling you what to wear for example. Consider ‘honour’-based violence and specify behaviour.) Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 17 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI Tick box if factor is present. Please use the comment box at the end of the form to expand on any answer. Yes (tick) No Don’t Know State source of info if not the victim 13. Has (…) ever used weapons or objects to hurt you? 14. Has (…) ever threatened to kill you or someone else and you believed them? (If yes, tick who.) You Children Other (please specify) 15. Has (…) ever attempted to strangle/choke/suffocate/drown you? 16. Does (…) do or say things of a sexual nature that make you feel bad or that physically hurt you or someone else? (If someone else, specify who.) 17. Is there any other person who has threatened you or who you are afraid of? (If yes, please specify whom and why. Consider extended family if HBV.) 18. Do you know if (…) has hurt anyone else? (Please specify whom including the children, siblings or elderly relatives. Consider HBV.) Children Another family member Someone from a previous relationship Other (please specify) 19. Has (…) ever mistreated an animal or the family pet? 20. Are there any financial issues? For example, are you dependent on (…) for money/have they recently lost their job/other financial issues? 21. Has (…) had problems in the past year with drugs (prescription or other), alcohol or mental health leading to problems in leading a normal life? (If yes, please specify which and give relevant details if known.) Drugs Alcohol Mental Health 22. Has (…) ever threatened or attempted suicide? 23. Has (…) ever broken bail/an injunction and/or formal agreement for when they can see you and/or the children? (You may wish to consider this in relation to an ex-partner of the perpetrator if relevant.) Bail conditions Non Molestation/Occupation Order Child Contact arrangements Forced Marriage Protection Order Other 24. Do you know if (…) has ever been in trouble with the police or has a criminal history? (If yes, please specify.) DV Sexual violence Other violence Other Total ‘yes’ responses Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 18 of 28 WASPI Information Sharing Protocol for MARAC – Monmouthshire For consideration by professional: Is there any other relevant information (from victim or professional), which may increase risk levels? Consider victim’s situation in relation to disability, substance misuse, mental health issues, cultural/language barriers, ‘honour’- based systems, geographic isolation and minimisation. Are they willing to engage with your service? Describe: Consider abuser’s occupation/interests - could this give them unique access to weapons? Describe: What are the victim’s greatest priorities to address their safety? Do you believe that there are reasonable grounds for referring this case to MARAC? Yes / No If yes, have you made a referral? Yes/No Signed: Date: Do you believe that there are risks facing the children in the family? Yes / No If yes, please confirm if you have made a referral to safeguard the children: Yes / No Date referral made: Signed: Date: Name: Practitioner’s notes Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 19 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI 20 Appendix D – Information sharing without consent Form Information Sharing without Consent Form Victim name and DOB Victim address Children Who is at Risk? (e.g. Children, client, family, others) DOB Address Who are they at risk from? (e.g. partner, ex-partner, family, self) What are the concerns around this risk? Risk Identification Checklist (if it has been possible to complete a CAADA-DASH RIC, attach it here) School (if known) What are the immediate risks to this victim? Risk Identified through Risk Assessment / number of ticks out of 24 Details of incident / information causing concern (include source of information) Legal Authority to Share Protocol relevant Y /N If yes, please detail Or Legal grounds (If yes, please tick one or more grounds below) Y/N Prevention / detection or crime and/or apprehension or prosecution of offenders (DPA, sch 29) To protect vital interests of the data subject; serious harm or matter of life or death (DPS, sch 2 & 3) For the administration of justice (usually bringing perpetrators to justice (DPA, sch 2 & 3) For the exercise of functions conferred on any person by or under any enactment (police / Social Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 20 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI Services) (DPA, sch 2 & 3) In accordance with a court order Overriding public interest (common law) Child protection – disclosure to social services or police for the exercise of functions under the children act, where the public interest in safeguarding the child’s welfare overrides the need to keep the information confidential (DPA, sch 2 & 3) Right to life (Human Rights Act, art. 2 & 3) Right to be free from torture, of inhuman or degrading treatment (HUMAN RIGHTS ACT, ART. 2 & 3) Balancing Considerations (please tick) Pressing need Risk of not disclosing Respective risks to those affected Interest of other agency / person in receiving it. Public interest of disclosure Human rights Duty of confidentiality Other Comments Internal consultations (Names / Dates / Advice / Decisions) External consultations (Home Office, Information Sharing Helpline) Client Notification Client notified Y/N Date notified If not, why not? Review Date for review of situation (review to include feedback from the agencies informed as to their response) Name of person responsible for ensuring the situation is reviewed by this date Record the following information in Case File: Date information shared Agency & named person informed Method of contact Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 21 of 28 Information Sharing Protocol for MARAC – Monmouthshire WASPI Legal authority for each agency Signature of caseworker Date (as signed by caseworker) Signature of manager Date (as signed by manager) © Copyright CAADA 2011 – please acknowledge before reproducing / Registered charity number 1106864 W: www.caada.org.uk T: 0117 3178750 E: [email protected] Status: ASSURED Issue Date: 1st July 2015 Review Date: July 2016 Quality Assurance Date: 1st July 2015 Page 22 of 28 WASPI Information Sharing Protocol for MARAC - Monmouthshire 21 Appendix E – MARAC Referral Form RESTRICTED SECTION 1 - DOMESTIC VIOLENCE MULTI AGENCY RISK ASSESSMENT CONFERENCE (ONE RECORD PER CASE) – Record Victim(s), Perpetrator(s) & Child(ren). Submit the Referral to – [email protected] FOR COMPLETION BY REFERRING AGENCY LOCAL AUTHORITY AREA (Insert Below) FOR COMPLETION BY MARAC ADMINISTRATOR REFERRING AGENCY (Insert Below) MARAC LOCATION MARAC DATE TIME MAMHILAD REFERRED BY Referral Based on Professional Judgement or CAADA Checklist (Insert Below) DATE OF REFERRAL Name INITIAL / REPEAT IF REPEAT, DATE OF PREVIOUS MARACS DATE RECEIVED Victim Y/N Perpetrator Y/N Child Y/N DOB Gender M/F Relationship to Victim Address Ethnicity Disability Y/N/NK LGBT 1 2 3 4 5 6 7 RESTRICTED Page 1 of 5 Status: ASSURED Issue Date: 1ST July 2015 Page 23 of 28 Review Date: July 2016 Quality Assurance Date: 1st July 2015 WASPI Information Sharing Protocol for MARAC - Monmouthshire RESTRICTED FOR COMPLETION BY REFERRING AGENCY – Referring Agency’s Summary to include background to the case, including detail of current safety planning in place) SAFE CONTACT NUMBER FOR VICTIM: For Police Use Only Indicate Where Appropriate Bulletin Y/N OE Marker Y/N SSD Ref Y/N Alarm Y/N IDVA Y/N Bobby Scheme Y/N POVA Y/N Visit Completed Y/N Guardian Referral No RESTRICTED Page 2 of 5 Status: ASSURED Issue Date: 1ST July 2015 Page 24 of 28 Review Date: July 2016 Quality Assurance Date: 1st July 2015 WASPI Information Sharing Protocol for MARAC - Monmouthshire RESTRICTED For completion by Police PNC Bail / Custody Summary – Previous Incidents RESTRICTED Page 3 of 5 Status: ASSURED Issue Date: 1ST July 2015 Page 25 of 28 Review Date: July 2016 Quality Assurance Date: 1st July 2015 WASPI Information Sharing Protocol for MARAC - Monmouthshire RESTRICTED Those persons present were reminded that this meeting and related documents are strictly confidential. Discussions should not be shared outside of the meeting. Similarly, copies of the minutes should not be photographed or shared without the agreement of the Agencies concerned. All agencies should ensure that they develop procedures to ensure that the minutes are retained in a confidential and appropriately restricted manner. These minutes will aim to reflect that all individuals who are discussed at these meetings should be treated fairly, with respect and without improper discrimination. All work undertaken at the meetings will be informed by a commitment to equal opportunities and effective practice issues in relation to race, gender, sexuality and disability. All meetings are recorded for future reference. Section 2 - Minute of Discussion- - For Completion By Administrator Agency Summary of Information Shared Start Time End Time Probation SSD (Adult Services) SSD (Child Services) Education Police Health Women’s Aid IDVA Housing RESTRICTED Page 4 of 5 RESTRICTED Status: ASSURED Issue Date: 1ST July 2015 Page 26 of 28 Review Date: July 2016 Quality Assurance Date: 1st July 2015 WASPI Information Sharing Protocol for MARAC - Monmouthshire Section 3 - Risk Management Plan - For Completion By Administrator No Agency 1 Probation 2 SSD (Adult Services) 3 SSD (Child Services) 4 Education 5 Police 6 Health 7 Women’s Aid 8 IDVA 9 Housing Action Allocated To To Be Completed By Completed On 10 11 12 13 14 15 RESTRICTED Page 4 of 5 Status: ASSURED Issue Date: 1ST July 2015 Page 27 of 28 Review Date: July 2016 Quality Assurance Date: 1st July 2015 WASPI Information Sharing Protocol for MARAC - Monmouthshire 22 Appendix F – Information Reference Table Information Reference Table Status: ASSURED Issue Date: 1ST July 2015 Page 28 of 28 Review Date: July 2016 Quality Assurance Date: 1st July 2015
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