OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 STRATEGY 2 – IMPLEMENT AN EFFECTIVE REGULATORY FRAMEWORK Beyond capability building, we need to establish and maintain an effective regulatory framework to implement the Workplace Safety and Health (WSH) Act. Under this strategy, targeted interventions and enforcement actions will be developed based on a comprehensive analysis of industry trends and developments. We will also review existing WSH legislation to ensure that they remain relevant to industry trends. More emphasis will also be placed on creating a self-regulatory framework in order to promote greater industry ownership. Legislative Review To ensure that WSH remains robust and continues to be relevant to current operating conditions, we are committed to reviewing WSH legislation regularly. At the same time, the Government will explore streamlining administrative rules and engender greater industry ownership. Active Review and Industry Consultation With the enactment of the WSH Act on 01 March 2006, subsidiary legislation made under the previous Factories Act continues to remain in force. This is by virtue of the transitional provision prescribed in section 66(14) of the WSH Act. In consultation with the industry, MOM has been actively reviewing the remaining subsidiary legislation in 2013. • WSH (Medical Examinations) Regulations In the past, persons employed in the Vector Control industry were required to undergo medical examinations under National Environment Agency’s Control of Vectors and Pesticides (Regulations, Licensing and Certification) Regulations. With the extension of the WSH Act to all workplaces in 2011, the medical examination of persons in the vector control industry need to be regulated by MOM. This is being done with the amendment to the WSH (Medical Examinations) Regulations. The amended regulations were gazetted and came into operation on 01 January 2013. • Work Injury Compensation (Workers’ Fund) Regulations Under the Work Injury Compensation Act (WICA), a worker who contracted an Occupational Disease (OD) would be eligible for compensation so long as the worker had been:a)engaged in the occupational activity specified in the Second Schedule of WICA; and b) diagnosed with the OD during his employment in this activity or with the time-bars specified in the Schedule. However, there are some ODs with long latency periods such as asbestosis, mesothelioma, and silicosis, etc. which would exceed their timebars, resulting in the injured worker not being able to receive compensation under WICA. To provide financial aid to worker contracted with long-latency ODs, the Work Injury Compensation (Workers' Fund) Regulations were amended to allow the use of the Fund’s monies to assist the worker or, in the event of his death, any of his dependants, to defray medical expenses incurred by or on the behalf of the worker. The amendment took effect from 01 July 2013. Long latency Occupational Diseases include: Asbestosis Diseases caused by ionizing radiation Dysbaric osteonecrosis Liver angiosarcoma 48 Cd cadmium 112.411 Mesothelioma 44 Occupational skin cancers Silicosis Poisoning by cadmium 45 OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 New WSH Subsidiary Legislation • WSH (Work at Heights) Regulations Fatalities while working at heights, especially due to falling from heights have been the top contributors of workplace fatalities and have accounted for more than one-third of all workplace fatalities over the past years. Therefore, Work at Heights (WAH) safety is a critical area that we must focus on in our efforts to reduce workplace fatalities. • Workplace Safety and Health (Incident Reporting) Regulations and Work Injury Compensation Regulations Previously, errant employers had been gaming the incident reporting system by asking doctors to split up the medical leave of injured employees such that it does not exceed 3 consecutive days. Such errant practices not only affected the injured employee’s recovery process, but also the integrity of the incident-reporting framework. From 06 January 2014, the WSH (Incident Reporting) Regulations and the Work Injury Compensation Regulations were amended to require employers to report all accidents to MOM which render their employees unfit for work for more than 3 days, even if these are not on consecutive days. Additionally, employers must also report work-related traffic accidents involving their employees. This would send a clear signal to employers that they need to better manage traffic safety and also allows for MOM to better track work-related traffic accidents. • WSH (Asbestos) Regulations Many old buildings in Singapore contain asbestos or have asbestos-containing materials (ACMs). These asbestos and ACMs, if inappropriately handled during demolition, can create serious health issues for workers who are not protected. Inhalation of asbestos fibres can result in asbestosis, mesothelioma and lung cancer. It is therefore important to ensure that proper procedures are put in place to prevent harmful exposure when removing asbestos. A review of the existing Factories (Asbestos) Regulations uncovered inadequate provisions in addressing exposure to asbestos particularly 46 In April and May 2012, OSHD engaged the members of the National WAH Safety Taskforce and the Industry Committees of the WSH Council to tap on their industry experience and gather feedback and suggestions on the legislative requirements for WAH. A public consultation exercise on the proposed WSH (Work at Heights) Regulations was undertaken. For key industry stakeholders, a Focus Group Discussion (FGD) was also held to allow interactive engagement and deliberation on the proposed regulations. The FGD was attended by employers, industryled bodies, unions and professional bodies. Feedback was also solicited from other industry stakeholders via the REACH portal. during demolition, alteration, addition or repair work. With the shift in the main work activity involving asbestos from manufacturing of asbestos containing material (ACM) to removal of in-placed ACM, it is necessary to amend the existing legislation.The proposed Regulations are targeted to come into operation in 2014. The Factories (Asbestos) Regulations was being reviewed (with extensive consultation with industry and stakeholders) to enhance protection of persons against asbestos. The new set of regulations which will be gazetted as the Workplace Safety and Health (Asbestos) Regulations, are targeted to come into operation in 2014. The main requirements are: • An asbestos survey shall be carried out by a competent person to ascertain the presence of ACMs before carrying out any work that involves a specific material likely to contain asbestos or any demolition or renovation work in buildings built before 01 January 1991. • Asbestos removal work can only be carried out by Approved Asbestos Removal Contractor who shall appoint a competent person to supervise such work. • A written plan of work shall be established and implemented to ensure asbestos removal work can be carried out safely. • ACMs shall be removed before demolition of buildings. • Measures shall be taken to minimise asbestos release during work involving asbestos and to prevent the spread of asbestos beyond the asbestos work area. • Revocation of Factories (Person-In-Charge) Regulations & Factories (Certificate of Competency – Examinations) Regulations Advancement of technology in automatic control and monitoring devices enhances the safety of Internal Combustion Engines (ICE) and steam boilers by ensuring that they operate within safe limits. In view of this technological advancement and to align with the overarching WSH legislative framework, OSHD conducted a review of the regulatory framework for the operators under the Factories (Persons-inCharge) Regulations and Factories (Certificate of Competency-Examinations) Regulations. The review led to the revocation of these Regulations in which MOM ceased to license the operators by transiting from a licensing to a competency-based regime. In summary, the respondents were generally supportive and agreed to the promulgation of a dedicated set of regulations on WAH as the new set of regulations would raise industry standards in the long run. The Regulations put in place a systematic and rigorous regulatory structure to ensure proper execution of control measures and safe work procedures for WAH. The key features include establishment of a Fall Prevention Plan, implementation of a Permit to Work System for WAH and legislative requirements governing the use of industrial rope access system. The Regulations were gazetted and came into operation on 01 May 2013. On 03 May 2013, OSHD signed a Memorandum of Cooperation with Singapore Polytechnic, appointing latter as the body issuing the Certificate of Competency (COC) for Steam Engineers and Boiler Attendants. Eligible candidates, who have the necessary experience on operation of steam boilers, can obtain COCs from Singapore Polytechnic after they have successfully attended and passed the required training courses and examinations. 47 OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 Workplace Inspections Licensing Penalties Workplace Inspections form the backbone of the regulatory and enforcement framework of the Occupational Safety and Health Division (OSHD). Through workplace inspections, we help to ensure that workplaces have basic safety and health standards in place and stakeholders are proactive in their safety and health management. OSHD leverages on licensing as an enforcement tool to control access to activities deemed to have a significant impact on WSH in Singapore. Licences fall into five broad categories: • Factory Notification & Registration; • Licensing for Equipment; • Licensing for Equipment Operators; • Licensing for Safety Professionals; and • Licensing for Service Providers. Penalties are essential part of the OSHD’s regulatory and enforcement framework. Stakeholders who contravene any provision of the WSH Act or subsidiary legislations may be subjected to various forms of penalties such as fines, debarment from hiring foreign workers, suspensions, revocation of registration, and a jail-term. Two key programmes that form part of OSHD’s enforcement framework include the Demerit Points System and Business Under Surveillance. Under our licensing framework, stakeholders must demonstrate sufficient levels of competency before they are allowed to perform the controlled activities. They are also expected to maintain their competency levels through participating in activities like attending courses or engaging firms to conduct independent audits of their WSH Management Systems at regular intervals. Licensing criteria and conditions are reviewed regularly to ensure their relevance to industry WSH developments, and the licensed organisations and persons continue to possess knowledge and skills that meet industry needs. For example, amendments were made to the Accredited Training Provider Terms and Conditions to strengthen assessment systems and processes, improve accountability and clarify ambiguities. The Demerit Points System (DPS) was introduced in 2000 to encourage construction contractors with poor WSH records to improve on their performance. They will receive a warning if they accrue more than 18 demerit points across all their worksites in a 12-month rolling period. If any of their worksites accrue a further 18 points, the worksite will be barred from hiring foreign workers. Sustaining the inspection and enforcement presence has been an uphill battle for OSHD. With the extension of the WSH Act to cover all workplaces in September 2011, and the general increase in business activity due to economic growth, the number of worksites that need to be inspected has been growing. It has become more critical for OSHD to ensure that our limited resources are allocated strategically so that we can continue to maintain a regular and sustained inspection and enforcement presence in both the current and newly covered sectors. Auxiliary Enforcement Agency The utilisation of Auxiliary Enforcement Agency (AEA) services complements OSHD’s enforcement efforts and extends its reach to low risk sectors that are not covered by our own inspectors at OSHD. AEA inspectors are trained to perform inspections of low risk workplaces and hence allowing OSHD to optimise resources by deploying its own inspectors strategically, focusing enforcement efforts on the higher risk and more critical sectors. Since the engagement of AEA from May 2011, OSHD observed good compliance rates in the workplaces visited. The visits conducted by AEA helped to foster an increased awareness of OSHD’s enforcement presence in the industry and inculcate mindsets towards safer and healthier workplaces. Joint Inspections OSHD also conducts workplace inspections together with other divisions within MOM and with external agencies such as Energy Market Authority and Housing Development Board. These joint inspections form a basis for leveraging on the knowledge and experiences of the entities involved, and allow for information sharing and better understanding of the requirements of different departments and agencies. Joint inspections also ensure that the safety and health standards required by each agency are aligned such that the required benchmark on safety and health is achieved. 48 Demerit Points System To allow public and developers to access the performance of contractors through DPS, the MOM website maintains a list of contractors with accrued demerit points. Construction companies that demonstrate satisfactory WSH performance and do not accrue any further demerit points for a continuous period of more than 12 months will be removed from the list. In 2013, a total of 76 companies were issued demerit points and 20 companies received warning letters after accruing 18 demerit points or more. No company’s worksite accrued further demerit points to result in the debarment of foreign workers. At the same time, licensing systems and processes are constantly being reviewed and streamlined, so as to improve work efficiency and customer experience. The initiative allowing customers to make payments for OSHD bills or apply crane operator licences at any 10 SingPost branches strategically located across Singapore won the "Most Impactful Rules/Services Reviewed Award. " Positive customer feedback was also gathered for the renewal of WSH Officer online registration system that was enhanced in October 2013. WSH Officers are now able to submit the WSH activities they have participated during their registration period for the purpose of Safety Development Units required for renewal. Competent organisations and persons that do not comply with WSH legislations or terms and conditions of registration may have their licenses suspended or cancelled. In 2013, 20 competent organisations or persons received various forms of penalties, including official warnings, suspensions or cancellations for non-compliance. 49 OSHD 2013 WORK OVERVIEW Business under Surveillance Th e B usin ess un d e r S ur ve illa n ce (B U S) programme is a targeted enforcement programme that targets poor performing companies for close surveillance. Companies on the BUS programme would have typically recorded serious accidents, attracted numerous enforcement actions such as Stop Work Orders, or were warned under the Demerit Points System. The programme is designed to help these companies raise their WSH standards to a sustainable level so that they can effectively manage the risks associated with their work activities. The BUS programme consists of two phases – Assessment and Surveillance. The Assessment phase involves rigorous and methodical audit review on companies that are of concern to ascertain the effectiveness of their Risk Management programme as well as the strength of their WSH Management Systems. Companies that do not meet the criteria of the Assessment would then be placed under the Surveillance phase. During the Surveillance phase, OSHD works closely with the senior management and WSH personnel of BUS companies to carry out a gap analysis and to develop outcome-based action plans and closely monitor the companies’ WSH performance. BUS companies can only exit from the programme upon successful completion of the implementation of their Action Plan, achieving satisfactory audit outcomes and favourable accident records. In 2013, BUS helped to address the systemic weakness of more than 55 companies. 50 OSHD Annual Report 2013 Accident Investigations Strategic Intervention Accident investigations are another key pillar in OSHD’s regulatory framework. OSHD strongly believes that learning from past accidents and mistakes is critical in driving WSH improvements. We will carry out investigations of serious workplace incidents, such as fatalities and dangerous occurrences. The investigations aim to uncover the root cause(s) of the incidents so as to guide the development and implementation of effective control measures and systemic interventions to prevent recurrence. With the help of risk profiles and other measures, we are able to identify groups of stakeholders who have the greatest need for intervention and tailor measures to suit their needs. Critical findings and lessons learnt from accident investigations will be disseminated to various industry stakeholders for learning purposes. This is done through the WSH Council’s WSH Bulletin (a free e-newsletter featuring incident alerts, case studies, WSH articles and announcements) as well as through publications and videos. Investigations also help OSHD to determine the culpability of parties responsible for the incidents so that the appropriate punitive action can be sought either administratively, or based on the WSH Act. Operation Skylark Crane Safety continued to be an enforcement priority for OSHD in 2013 . A specialised enforcement operation “Operation Skylark” was launched by the Engineering Safety Branch. The island-wide blitz commenced from July to September 2013, covering 90 worksites and focusing on lifting operation of mobile cranes, overhead travelling cranes and gantry cranes. Errant companies were subjected to stringent legal actions for contravention of the various regulations. Key findings of the enforcement operation were shared with the Industry at the Crane Symposium held on 29 October 2013. To disseminate the findings and learning points, OSHD issued a press release on 29 October 2013 on Operation Skylark, covering the enforcement operation which resulted in 61 companies being issued with fines. 189 contraventions were uncovered with 107 Composition Fines and 82 Notices of Non-Compliance issued. Mr Hawazi Daipi, Senior Parliamentary Secretary for Manpower and Education, highlighted the key findings of the Operation in his speech at the opening of the Annual Crane Safety Symposium 2013. In light of a number of high profile crane accidents in September and October 2013, the media was invited to one of the OSHD’s enforcement operations. This allowed the media to cover and publicise MOM’s efforts to improve crane safety. This enforcement operation with wide media coverage helped to emphasise OSHD’s strong stance on crane safety and heighten industry awareness in this area. 51 OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 Operation Flamingo This would include blacklisting/debarring employers from hiring foreign workers for various offences such as employer wilfully giving false statement to jeopardise his injured worker’s claim, failure to pay injured worker’s compensation, non-reporting of workplace accidents and/or failure to maintain proper insurance coverage. Following Operation Peregrine, another series of intensified inspections named Operation Flamingo, was also conducted over a period of two weeks in October 2013. This operation focused on scaffold safety, formwork safety, excavation and work at heights in the construction industry. A total of 268 inspections were conducted, resulting in 5 Stop-Work Orders and over 300 Composition Fines and Notices of NonCompliance issued. In the event of non-compliance, both errant employers and employees can also be prosecuted when there are egregious breaches of the law. Regular Inspections and Audit Checks for Work Injury Compensation Insurance Compliance In 2013, a total of 4 employees were convicted under WICA for wilfully providing a false statement. 3 Employees paid 1 Employee went for because of False statement because of False statement $2000 – $4000 fine 6 Weeks jail The Work Injury Compensation Act (WICA) requires all employers to maintain adequate Work Injury Compensation (WIC) insurance for (i) all employees doing manual work, regardless of salary level; and (ii) non-manual employees earning $1,600 or less a month. This insurance requirement is to help employers meet their WICA liabilities in the event of an accident, so that injured employees who are in this more vulnerable group are assured of compensation. For other employees doing non-manual work with monthly earnings of above $1,600, employers can decide whether or not to buy insurance for them. In the event of a valid claim, the employer will still be required to pay the compensation even if there is no insurance coverage for this group of employees. Operation Peregrine Operation Peregrine, a series of intensified inspections which targeted safety lapses in the construction industry, was conducted from midAugust to September 2013. Unsecured openings without barricades, unsafe scaffolds, and poor housekeeping conditions continued to be the main areas of construction work that were found to have safety lapses from Operation Peregrine inspections. A total of 191 inspections were conducted, resulting in 15 Stop-Work Orders and over 700 Composition Fines and Notices of Non-Compliance issued to errant companies. 52 MOM conducts regular inspections and audit checks to ensure that proper WIC insurance coverage is maintained. The Work Injury Compensation Department (WICD) has engaged Auxiliary Enforcement Agency (AEA) Inspectors to check on valid WIC insurance coverage provided by companies for its employees as part of their workplace inspections. The purpose was to augment WICD’s reach for inspecting companies to ensure adequate insurance coverage is maintained. It is a good platform for WICD to ensure employers’ compliance of the WIC insurance requirement and raise the importance of maintaining adequate insurance coverage. In the same year, 6 employers were also prosecuted under WICA. 2 Employers paid 2 Employers paid $1600 – $1800 fine $6000 – $10,000 fine because of Failure to pay compensation because of Failure to pay compensation & non-insurance 1 Employer went for 1 Employer went for because of False statement because of Failure to pay compensation & non-insurance 2 Weeks jail 6 Weeks jail Tightening Work Injury Compensation Investigations and Enforcement Actions On top of regular Inspections and audit checks to encourage WIC Insurance Compliance, WICD is also tightening its investigative efforts and carrying out stronger enforcement actions against errant employers and employees who flout the law or game the overall WIC system so as to provide adequate deterrence. As we tighten WIC investigations and enforcement actions, WICD will continue to work with Non-Governmental Organisations (NGOs) to ensure that all injured workers in need are given the necessary assistance. We have assigned dedicated officers to act as liaisons to the NGOs, giving them prompt access to someone who can assist them. We also established an NGO referral protocol so that NGOs can provide assistance to the worker. 53 OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 Management of Hazardous Chemicals Programme Launched in 2011, the Management of Hazardous Chemical Programme (MHCP) aims to prevent and control chemical hazards, and to protect persons at work against such hazards. The ultimate objective is to prevent illnesses, diseases and injuries resulting from exposure to hazardous chemicals. One of the targeted outcomes of MHCP is 95% of workplaces inspected have implemented an in-plant Hazardous Chemical Management Programme by 2018. Noise Induced Deafness Prevention Programme Noise Induced Deafness (NID) has been the most prevalent occupational disease in Singapore, accounting for about 80% of occupational diseases. The Noise Induced Deafness Prevention Programme (NIDPP) was launched in 2007 aiming to manage workplace noise hazard, and reduce NID incidence. Since then, more than 500 workplaces have been identified to have excessive noise and placed under the programme. These identified workplaces are required to put in place an in-plant Hearing Conservation Programme (HCP) to conserve the hearing of persons who are exposed to excessive noise. The HCP has five key elements namely noise monitoring, noise control, hazard communication, medical surveillance and hearing protection. A set of HCP Guidelines has been developed to provide guidance on HCP implementation. As a result of targeted interventions, many workplaces have eliminated or controlled noise hazards. To date about 370 workplaces remains in the programme. With the enactment of the WSH (Noise) Regulations 2011, the HCP Guidelines were revised in 2013 to provide updated information on noise monitoring, noise exposure assessment, noise report submission, and duties of persons conducting noise monitoring. A Noise Forum titled “A Fresh Approach to Managing Workplace Noise” was held on 12 July 2013 at Toa Payoh’s HDB Hub to update stakeholders on the updated HCP Guidelines and the changes made to noise monitoring and reports submission. The half-day event attracted some 500 WSH professionals and provided a platform for learning and sharing on good practices on noise hazard management at workplace. The forum also featured the latest noise monitoring equipment and hearing protection devices. 54 The key elements of the programme are: ! Hazard communication in respect of labelling and safety data sheet Hazard assessment and control in respect of storage, handling and disposal of chemicals ! Workplace monitoring and medical surveillance Training and education ! Personal protection Emergency response An audit exercise on management of chemicals was conducted at 24 chemical laboratories at two institutions of higher learning where a spate of accidents occurred due to poor chemical safety management. The audit findings indicated that all the laboratories audited have complied with the key elements of the programme after the accidents. In addition, an enforcement exercise was carried out at 21 workplaces using corrosive chemicals such as acetic acid, nitric acid, sulphuric acid and sodium hydroxide. A total of 2 composition fines and 36 Notices of Non-Compliance were issued for non-compliance with the relevant requirements of the WSH (General Provisions) Regulations. These workplaces have implemented an in-plant MHCP after the intervention. The Permissible Exposure Levels (PEL) of toxic substances as prescribed in the WSH (General Provisions) Regulations are continually reviewed to ensure their relevancy to protect workers and they are in tandem with worldwide standards. In 2013, the PEL for hydrogen fluoride, toluene, sulfuric acid, ber yllium, epichlorohydrin, hydrogen chloride, acetonitrile , hydroquinone and acetic anhydride were reviewed. Th e review ta kes into consideration the scientific basis for establishing the PEL and the corresponding occupational exposure limits set by industrialised countries. Implementation of the Globally Harmonised System of Classification and Labelling of Chemicals The Globally Harmonised System of Classification and Labelling of Chemicals (GHS) is a hazard communication system through standardised classification of chemicals, labelling of containers and preparation of safety data sheets. The implementation of GHS in Singapore is coordinated by a multi-agency GHS Taskforce comprising representatives from nine relevant regulators (Ministry of Manpower, Ministry of Trade and Industry, National Environment Agency, Singapore Civil Defence Force, Singapore Police Force, Maritime and Port Authority, Agri-Food & Veterinary Authority of Singapore, Civil Aviation and Authority of Singapore and Health Sciences Authority), two industry councils (WSH Council and Singapore Chemical Industry Council) and Singapore Institution of Safety Officers. Co-chaired by Ministry of Manpower and Singapore Chemical Industry Council, the Taskforce held regular meetings to deliberate on GHS implementation through five key strategies namely:- GHS Promoting GHS Building industry capability Establishing regulatory framework Engaging stakeholders Developing strong partnerships National Asbestos Control Programme Asbestos is a hazardous substance of worldwide concern . The National A sbestos Control Programme was initiated with an objective to protect persons against asbestos and eliminate asbestos-related diseases. In Singapore, the import and use of asbestos in buildings was banned in the late 1980s. However, asbestoscontaining materials still exist in old buildings and structures. Notification of work involving asbestos materials is mandatory under the Factories (Asbestos) Regulations. In 2013, 251 notifications were received by MOM and strict control measures were imposed for asbestos removal work. 10 Composition Fines were issued for non-compliance with the regulations. 55 OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 Enhanced Regulatory Framework via Technology New technologies offer OSHD innovative methods to enable timely intervention as well as more effective and efficient enforcement outcomes. SNAP@MOM SNAP@MOM is the first mobile application developed by MOM at the national level, to provide an official feedback channel for any witnesses of WSH issues or best practices. Witness and submit feedback via SNAP@MOM Mobile iOSH Integrated Occupational Safety and Health System (iOSH) has been our primary processing and transactional system in supporting all OSHD business and processes. Notwithstanding, it is an application on desktop and is not be able to support offsite processes such as inspection, investigation, clinic visits, court hearing etc. These manual intensive processes create bottlenecks and compromise our capability to respond effectively and timely whenever the need arise. With this mobile application, workplace occupiers are aware that their WSH practices and workforce’s behaviour could be under the scrutiny of the members of public. Hence, they will be more motivated to enhance their WSH behaviour; system and practices which would correspondingly lead to better WSH outcomes. Under this system, any received feedback will be directed to the responsible workplace occupiers for their immediate actions so risks at workplaces can be quickly eliminated. Commendable practices of WSH at work can also be highlighted to the respective workplace occupier. Feedbacks uploaded to backend servers Mobile iOSH is a game-changer that will fundamentally bring transformation for improved performance and optimisation of resources. With mobile capability, the initiative could address the problem of our business deficiency by enabling our offsite processes and digitising our inspection experience with seamless integration of our mobile iOSH and iOSH back in office. This project will eventually translate to high tangible business savings and will continue to generate more exponential returns in the longer term. OSH Command, Control & Communications Workplace occupiers alerted by email Our investigation efforts form a big part of OSHD’s enforcement framework and a more efficient investigation process produces better enforcement efforts that directly translate to better business outcomes. In tandem with this desired outcome, there is a need for the proper management of OSHD’s resources when responding to a major accident scene (i.e. crisis management). Hence, the OSH Emergency Operations Centre (EOC) will be activated to fulfil the following: a.Plan and coordinate all response actions; b.Manage all information flow to and fro the accident site (including the information release to the media and MOM senior management); and c.Support the recovery and investigation efforts of the on-site team. Workplace occupiers carry out follow up action While this is a self regulating system put in place for the industry, MOM retains oversight of the entire WSH landscape and may take intervention actions when necessary. 56 “OSH Command, Control and Communication” (OSHC3) is an effort to enhance our existing crisis management capabilities to the next level by leveraging on technology and best practices. OSHC3 comprises 2 phases; the first involves physical setup of the infrastructure, the integrated video display and incident management log system. The second phase involves business intelligence capabilities such as hotspot recognition, time series analysis and other geo spatial analytics. The 2nd phase is where we expect to see potential productivity gains and costs savings. The system will aid inspectors to pre-empt and identify critical problem areas to target our enforcement efforts effectively. VIDz@MOM Envisioned under OSHC3 framework, VIDz@MOM is one of the cornerstones of the JEDI (Joint Enforcement, Detection and Intelligence) along with Snap@MOM, Geo@MOM and Mobile iOSH. VIDz@MOM forms the interactivity and mobility principle of OSHC3, providing imagery for the purpose of managing ground operations and investigations. The EOC team shall operate from the OSHC3 command centre to acquire full situational awareness and visibility. With better appreciation and control of the on-site recovery and actions through a live video feed, the EOC team will be able to make prompt and informed decisions that will help support the inspectorate team on site. 57
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