Position Description
POSITION DESCRIPTION
1. POSITION SUMMARY
Position Name:
Date Updated:
Mental Health Case Manager – Moderate Home Based
Outreach in association with Inner South East Mental Health
Alliance New Horizons Initiative Job Ref No: 042
January 2012
Duration
Registered Psychiatric Nurse, Occupational Therapist, Social
Worker or other experienced Mental Health Professional
One year with possibility of extension
Position Reports to:
ISCHS Mental Health Team Coordinator
Closing Date:
Friday 8th June 2012 @ 5pm
Discipline
2.
OUR ORGANISATION
The Inner South Community Health Service Ltd. (ISCHS) is a multi-sited community
health agency providing a comprehensive range of health and welfare services to the
communities of Prahran, St Kilda, South Melbourne and Port Melbourne. Approximately
270 staff work in multi-disciplinary teams to deliver programs and services across four
key service locations: Southport (in Coventry Street, South Melbourne); Inkerman Street,
St Kilda; Mitford Street, St Kilda and Malvern Road, Prahran. In addition other staff are
located in and provide services in public housing high-rise estates. The Inner South
Community Health Service Ltd. is a registered company managed by a Board of
Directors. The company is registered under the Corporations Act 2001.
Our programs include:
 Community Support
 Complex Care & Oral Health
 Organisational Support & Development
 Primary and Mental Health
The ISCHS has a commitment to continuous quality improvement and has a reputation
for innovation and excellence in its service delivery. The Service values collaboration
and works effectively as part of the local service system and prides itself on developing
innovative, responsive services to meet community needs.
2.1
Mission
To develop and deliver quality health services that respond to the needs of our
communities, with a particular focus on engaging those who may not readily access
mainstream services and to advocate for a social model of health and address the
structural reasons for health inequity.
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Position Description
2.2
2.2
Values
Values
These values underpin all our interactions with staff, clients and our communities:
Inclusiveness
Valuing everyone’s uniqueness and facilitating their inclusion and participation.
Empowerment
Working with individuals and communities to build their attributes, capabilities and
capacity to
manage their lives.
Equity
Ensuring all achieve equitable health and well-being outcomes, regardless of life
circumstance and economic status.
Social Justice and Human Rights
Respecting and promoting the dignity of all individuals and advocating to ensure equality
of
opportunity to a just and fair life.
Accountability
Making our ways of working open, honest and transparent and taking responsibility for
our actions.
Learning and Evolving
Consciously learning from and improving our work to achieve our vision.
For more information on our organisation please visit our website www.ischs.org.au.
This role is in partnership with the Inner South East Mental Health Alliance
(ISEMHA), New Horizons Program.
This role will increase the capacity of Moderate Home Based Outreach services and
promote access of clients stepping down from the New Horizons Program. The New
Horizons Program consists of an Intensive Home Based Outreach component, a SECU
Diversion & Substitution component and Care Coordination. ISEMHA, the overarching
consortium sponsor of New Horizons, works to ensure people living with a mental illness
in the inner south east of Melbourne receive appropriate clinical and psychosocial
support services when and where they need them; and that communities and community
services are engaged in creating a sense of connectedness and supporting opportunities
for meaningful consumer participation. The aim of the New Horizons initiative is to
strengthen the capacity of the specialist service system to provide best practice treatment
and support to targeted clients with severe and enduring mental illness and high level
psychiatric disability.
The Moderate Home Based Outreach Case Manager will be integrated both within the
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Position Description
Mental Health Services of ISCHS and also liaise closely with the New Horizons Team
consisting of staff from Inner South Community Health Service, Alfred Psychiatry and
Prahran Mission. The Moderate HBOS Case Manager will also liaise closely with all
partner organizations of ISEMHA to facilitate throughput options for clients of the New
Horizons Program.
3. POSITION DETAILS
The Moderate Home Based Outreach Case Manager works with the New Horizons team
to target clients ready for discharge from that team. The Moderate HBOS Case Manager
will provide Case Management services to appropriate clients exiting the New Horizons
program with preference to clients exiting Intensive HBOS and SECU Diversion. The
Moderate HBOS Case Manager will also work with the New Horizons Program to identify
other appropriate exit pathways for clients.
The Moderate HBOS Case Manager sits within the Mental Health, Alcohol and Drugs
and Counseling Program, as part of the Primary and Mental Health area.
Mental Health and PHaMS provides a range of flexible support options, creative and
recreation group activities, and community integration for people with psychiatric disability
associated with serious mental illness. The Program incorporates PDRSS Home Based
Outreach Services and the PHaMs Program. It is primarily an outreach program,
conducting most of its work in the community, as well as providing some supported
accommodation through our Housing Support Program. The Program promotes and
optimizes strong links with a local network of agencies to provide clients with access to
the widest range of services available.
The Mental Health & PHaMS Teams are staffed by a variety of Mental Health staff, (such
as Registered Psychiatric Nurses, Social Workers, Occupational Therapists and Peer
Support Workers), who work in small teams at Prahran, Southport and St Kilda
Community Health Centres. Most of the service provision is locally based, with some
activities provided across the Inner South region.
3.1
Position Objective
The worker in this position will provide Moderate HBOS Case Management to people
exiting New Horizons. The worker is responsible for providing a range of recovery
focused, goal-oriented, client-focused disability support services and case management
services to individuals in the target group. Another key aspect of the role will be to ensure
that, where possible, clients have coordinated and assisted access to services via
referral and linkage into mainstream and specialist services.
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Position Description
3.2
Responsibilities
Client Related Responsibilities

Assess the disability support needs and provide disability support, rehabilitation and
case management services, to persons with psychiatric disability exiting New
Horizons program.

The provision of recovery –focused mental health assessment and intervention
services to the target group

Participate in the development of community work projects and programs designed to
enhance the community’s ability to respond to the needs of the target group.

Maintain accurate client and program records and statistics as required.

Participate in case allocation and case review as required.
Team Related Responsibilities

Provide discipline specific input to the team’s work and to other programs within the
service.

Participate in Case Review and Exit discussions within New Horizons to ensure the
most appropriate exit options for New Horizons clients.

Contribute to the development and maintenance of a supportive environment within
the team.

Participate in specific work unit within the team as directed by the Program
Coordinator or Manager.
Network and Liaison

Liaise and consult with service providers from other ISCHS programs to facilitate
primary care services to the target group.

Liaise with other psychiatric service providers to ensure effective service delivery and
continuity of care for the Program's clients.

Liaise with a range of clinical, community groups and agencies with a view to
improving the provision and co-ordination of a broad range of services to the target
group.

Liaise with all agencies within ISEMHA to support throughput of clients of the New
Horizon’s program.
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Position Description
Organisation and Service Development

Attend Centre and Service-wide staff meetings.

Participate in service planning and communication within the Centre and the broader
Service.
Professional Development

Attend and participate in staff development, practice review groups, and one-to-one
supervision.

To attend and contribute to staff development and supervision programs, and to
attend relevant courses and mandatory in-house training when appropriate.

To participate in peer review/practice review.
Occupational Health & Safety

Ensure that work and services are provided in a safe manner at all times by regularly
reviewing practices and environment and by participating in OH&S training where
required.
CONTRIBUTING TO STRATEGIC ORGANISATIONAL INITIATIVES
1)
Continuous Quality Improvement

Identify continuous quality improvement opportunities

Participate in the development of quality procedures and contribute to internal and
external program reviews as required.
2)
Community Participation
To undertake active and meaningful community participation and engagement
3)
Partners for Better Health
Participate in the development, implementation and evaluation of chronic conditions care
at ISCHS
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Position Description
4)
Health Promotion
Contribute to the development, implementation and evaluation of organisational Health
Promotion strategies as identified in the Health Promotion Plan; and undertake health
promotion training as required.
Performance Management Framework

Actively participate in an annual individual performance plan, which determines key
responsibilities, strategies and performance indicates in line with the organisation’s
Strategic Plan and Program Business Plan.
Intellectual Property Policy

ISCHS has an Intellectual Property Policy with which staff are required to understand
and comply
Administrative

To attend all relevant Centre meetings.

To accurately complete timesheets and statistics on a routine basis.
4.
KEY SELECTION CRITERIA (Must be submitted with your Application)
Mandatory

A professional qualification of either Occupational Therapy, Social Work or
Psychiatric Nursing and appropriate registration/ eligibility for membership in
professional organizations or a relevant health qualification.

Experience working in a mental health setting.

Experience and demonstrated ability to provide recovery focused disability support
and rehabilitation services to persons with psychiatric disability as a result of serious
mental illness.

Demonstrated sound base knowledge in recovery-focused mental health theory and
practice

Ability to work effectively under supervision.

Well developed interpersonal, communication and negotiation skills.
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Position Description

Knowledge of the principles and application of the Mental Health Act 1986, other
Acts, and policy documents relevant to the provision of mental health services.

Demonstrated commitment to the principles and practice of consumer empowerment.

Demonstrated commitment to on-going education.
Desirable

Knowledge of the Inner South and its networks.

At least two years experience working in a community setting.

Experience in working with, and sensitivity to, a variety of cultures, including the use
of interpreters.

Ability to speak a language relevant to the Inner South community.

A current Victorian Driver’s Licence
5.
CONDITIONS OF EMPLOYMENT
Award
Salary Level
Salary packaging
Based on Psychiatric Nurses Award, Health Professionals
Award or Social & Community Services Award (SACS).
Dependant on qualifications and experience. Registered
Psychiatric Nurse 3 (as per Award) / Occupational Therapist
Grade 2. Social Worker Class 2 (SACS) with access to above
award conditions or SACS Level based on qualifications and
experience.
+ Superannuation and salary packaging
For further information please refer to Salary Packaging
information below
Hours per week
Full-time negotiable
To meet Client, Program and Service needs, some out-of-hours
and/or weekend work may be required. Any time worked in
excess of the agreed hours per week is expected to be
negotiated with the coordinator and taken as time-in-lieu.
Duration
One year with possibility of extension
Probationary
Period
In accordance with our usual practice, there will be a probationary
period of three months, during which time a review process will be
undertaken.
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At the expiration of the probationary period,
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Position Description
employment may be confirmed as an ongoing employee,
employment may be terminated or the probationary period may be
extended up to a maximum of 6 months with further review. During
the probationary period either party can terminate for any reason.
If you are offered employment at the expiration of the probationary
period, this letter will continue to apply to your employment. If you
are offered employment at the expiration of the probationary period,
this letter will continue to apply to your employment.
Location
ISCHS Southport Site & Part-time collocation with Program
Partners.
From time to time the incumbent may be requested to work
from or be based at other ISCHS centres.
Accountability
To the Board of Management via the Chief Executive Officer.
Salary Packaging Information:

Salary packaging is a legitimate method of restructuring existing salary into a
combination of salary and expense payment benefits in order to provide a higher net
remuneration for the employee.

This offer applies while Inner South Community Health Service continues to be
granted "public benevolent institution" status and enjoys exemption from the
provisions of the Fringe Benefits Tax (FBT). Should our status change salary
packaging will no longer be available.

We offer 3 types of Salary Packaging:o
Standard tax free salary packaging amount $16,050 [per annum
o
Meal Entertainment Expenses $5,000 per annum
o
Entertainment Facility Leasing Expenses - no threshold per annum

It is not compulsory for employees to take up the offer to ‘package’ their salary;
however the benefits from packaging are considerable. There is a small cost to the
employee.

Salary packaging is not available for casual or locum employees.
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Review Date: 16/5/2012 Reviewed by: KR
Internal / Confidential
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Position Description
6.
APPLICATION PROCESS
Written applications addressing the selection criteria and including a resume and the
names of three professional referees should be forwarded to Virginia Alexander,
Recruitment Coordinator quoting Job Ref No: 042, at:
Postal Address
Email
Facsimile
Inner South Community Health Service
PO Box 103
South Melbourne Vic 3205
[email protected]
9696-7228
Closing Date:
Friday 8th June, 2012 @ 5pm
Further enquiries related to the position can be directed to:
Contact Name
Email
Telephone
Katrina Rehm
[email protected]
9534 0981
Additional Notes to Applicants

Selection will be based on how well applicants meet the selection criteria, therefore
it is essential that applicants specifically address all the selection criteria.

A satisfactory police check will be required of the successful applicant.

The Inner South Community Health Service is committed to protecting your privacy
according to the National Privacy Principles (NPPs). The ISCHS has a Privacy
Statement and a Collection Statement, both of which are available on request to all
applicants (if you require a copy, please contact Virginia Alexander on 9684 4221).

Pre-Existing Injury
Prior to any person being appointed to this position it will be required that they
disclose full details of any pre-existing injuries or disease that might be affected by
employment in this position
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Review Date: 16/5/2012 Reviewed by: KR
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