Student Survey Reports
Results for 2011
President’s Cabinet Meeting
February 2011
Student Assessment Points
St. Petersburg College
February 7, 2011
President's Cabinet
2
Entering Student Survey
St. Petersburg College
Purpose is to:
 to develop a demographic profile of the students
entering the college,
 discover what factors influence their decision to
apply to the college,
 discern how they learned about the college, and
 measure their perception of the importance of
various academic, student support services and
tutoring areas provided to them by the college.
February 7, 2011
President's Cabinet
3
Entering Student Survey
St. Petersburg College
 Available July 1, 2009 through June 30, 2010
 Offered since 2008 as a module in the new
student orientation process
 Responses matched to the student application
and other new student orientation questions
 Over seven thousand students (7,414)
responded to the survey
 New items have been added for 2010-11
February 7, 2011
President's Cabinet
4
Factors Influencing Students’
Decision to Apply
St. Petersburg College
% of respondents
Top Five (select all that apply)
Course(s) or program(s) offered
Close to home
Cost
Friend’s recommendation
Financial aid availability
55.9%
50.1%
35.4%
23.5%
18.8%
Bottom Five (select all that apply)
Rating
Other
Athletics
Clubs or organizations
Visit to your high school by SPC staff
Visit to your employer by SPC staff
February 7, 2011
1.8%
1.5%
1.2%
0.5%
0.2%
President's Cabinet
5
Source: Entering Student Survey Repot, 2009-10
Top Five Sources for Learning
about SPC
St. Petersburg College
% of respondents
Top Five (select all that apply)
A friend
Internet
A family member
HS teacher or counselor
Campus visit or open house
45.3%
45.2%
26.5%
15.5%
9.3%
Bottom Five (select all that apply)
Rating
SPC TV station
Recruiter at your HS
Movie theater screen
PSTA bus advertisement
Material from display rack
February 7, 2011
2.5%
2.4%
2.4%
1.8%
0.0%
President's Cabinet
6
Source: Entering Student Survey Repot, 2009-10
General Education Preparedness
St. Petersburg College
Gen Ed Area
Top Five (select all that apply)
Computer and
Technology
Communicating through the Internet (email, chat,
instant messaging, etc.)
Acquiring information/conducting research through the
Internet
Using computer software (word processing,
spreadsheets, etc.)
Civic Activities
Vote in an election
Volunteer in community service activities
Participate in campaigns or forums
Humanities Activities Attend a concert, dance performance or live drama
Visiting an art museum
Create a painting, sculpture or other work of art
Life-long Learning
Participate in continuing education
Attend college or personal enrichment classes
February 7, 2011
President's Cabinet
Mean
4.43
4.27
3.82
3.21
2.87
1.91
3.12
2.55
2.33
3.70
3.30
7
Source: Entering Student Survey Repot, 2009-10
Entering Survey Summary
St. Petersburg College
General ‘noteworthy’ observations include…
 Top factors influencing students’ decision to apply
include course offerings, friends, closeness to home,
cost and Financial aid availability
 Top sources for learning about SPC include family,
friends, teachers, Internet presence, and campus visit
 In terms of preparedness, students are comfortable
communicating and acquiring information through the
Internet, but not as uninvolved in participating in
campaigns, creating art of visiting museums
February 7, 2011
President's Cabinet
8
Graduating Student Survey
St. Petersburg College
Purpose is to:
 examine the demographic profile of the
responding graduates,
 assess their perceptions of the educational
experience at the college and
 determine how the education process at the
college has changed their behavior and/or their
knowledge as it relates to some specific areas of
inquiry (educational outcomes).
February 7, 2011
President's Cabinet
9
Graduating Student Survey
St. Petersburg College
 Available July 1, 2009 through June 30, 2010
 Offered within the graduation application
process
 Over five hundred students (505) responded to
the survey
 New items have been added for 2010-11
 Survey link has been modified to encourage
participation
February 7, 2011
President's Cabinet
10
Notable Observations
St. Petersburg College
 Over two-thirds (70.9%) stated that they “Fully”
achieved their educational goal while at the
College. 28.3% “Somewhat”
 Over half (58.6%) indicated that they planned to
continue their education. Of those, 24.5% at
USF and 8.4% at SPC Baccalaureate Program
February 7, 2011
President's Cabinet
11
Source: Graduating Student Survey Repot, 2009-10
Notable Observations
St. Petersburg College
 Seventy-three percent were working while they
pursued their education; thirty-two percent were
employed forty hours per week or more.
 Fifty-three percent are working in areas
associated with their studies.
 Ninety-eight percent would recommend the
College to others
February 7, 2011
President's Cabinet
12
Source: Graduating Student Survey Repot, 2009-10
Preparedness
St. Petersburg College
Top Five
Communications/Speech
Courses in Your Major Area
Ethical Understanding and Behavior
Humanities
Courses in a Four-Year Program
Bottom Five
Life-Long Learning
Natural Sciences
Computer Competency
Mathematics
Employment After SPC
February 7, 2011
President's Cabinet
Mean
Change
6.25
6.17
6.09
6.05
6.02
0.05
0.08
0.03
0.03
0.04
Mean
Change
5.87
5.78
5.76
5.76
5.43
-0.18
0.00
-0.06
0.04
-0.10
13
Source: Graduating Student Survey Repot, 2009-10
Graduating Survey Summary
St. Petersburg College
General ‘noteworthy’ observations include…
 The vast majority either ‘fully’ or ‘somewhat’ met their
educational goal
 Over half indicated that they planned to continue their
education
 Almost three quarters were working while attending; One
third were employed forty hours per week or more
 Almost all (98%) would recommend the College to others
February 7, 2011
President's Cabinet
14
Graduating Survey Summary
St. Petersburg College
General ‘noteworthy’ observations include…
 In terms of preparedness, students felt prepared in
Communications/Speech, courses in their major area,
ethical understanding and behavior, Humanities, and
courses in a four-year program
 Students did not feel as prepared in Natural Sciences,
computer competency, Mathematics and for employment
after SPC
February 7, 2011
President's Cabinet
15
Enrolled Student Survey
St. Petersburg College
Purpose is to:
 ascertain how our enrolled students perceive the
college
 determine both the importance and satisfaction
with the college’s academic and student support
services, and
 establish quality improvement initiatives that
benefit our students.
February 7, 2011
President's Cabinet
16
Enrolled Student Survey
St. Petersburg College
 Available October 11 through November 1, 2010
 Offered only online via the St. Petersburg
College home page (http://www.spcollege.edu),
the Angel Learning Management System login
page, and the MYSPC login page
 Over three thousand students (3,186)
responded to the request to participate in the
survey
February 7, 2011
President's Cabinet
17
Satisfaction
St. Petersburg College
Top Five
Rating
Personal safety and security
Library
Out-of-class access to computers
Overall quality of educational programs
Other online student services
Bottom Five
Rating
Bookstore
Student activities
Academic advising
Parking
Food services
February 7, 2011
6.14
6.08
5.98
5.97
5.96
5.15
5.11
5.10
4.98
4.94
President's Cabinet
18
Source: Enrolled Student Survey Repot, 2011
Performance Gaps
St. Petersburg College
Top Five (Smallest)
Library
Official mailings received from the College
Student publications
Business office (tie)
Initial testing for placement in courses (tie)
Specialized academic support services (tie)
Bottom Five (Largest)
Convenience of times courses are offered
Bookstore
Scholarships and Student Financial Assistance Office
Academic Advising
Parking
February 7, 2011
President's Cabinet
Rating
-0.27
-0.30
-0.37
-0.40
-0.40
-0.40
Rating
-1.05
-1.13
-1.22
-1.30
-1.46
19
Source: Enrolled Student Survey Repot, 2011
Satisfaction Mean Differences
St. Petersburg College
Top Five
Rating
Scholarships and Student Financial Assistance Office
MySPC Answer Place
SPC OneCard Refund Process
In person registration
Application/Admission process
0.43
0.21
0.18
0.17
0.16
Bottom Five
Rating
Out-of-class access to computers
Supplemental Instructional Centers/Tutoring
Bookstore
Parking
Overall rating of academic/educational support services
Food services
February 7, 2011
President's Cabinet
-0.07
-0.07
-0.09
-0.11
-0.16
-0.29
20
Source: Enrolled Student Survey Repot, 2011
Campus Sample
St. Petersburg College
February 7, 2011
President's Cabinet
21
Source: Enrolled Student Survey Repot, 2011
Enrolled Survey Summary
St. Petersburg College
General ‘noteworthy’ observations include…
 High satisfaction (>6.00) with personal safety and
security, Library, and out-of-class access to computers;
Low satisfaction (<5.00) with parking and food services
 Large performance gaps (<-1.00) in convenience of
times courses are offered, Bookstore, Scholarships and
Student Financial Assistance Office, Academic Advising,
and Parking
February 7, 2011
President's Cabinet
22
Graduating Survey Summary
St. Petersburg College
General ‘noteworthy’ observations include…
 Large satisfaction increases (> 0.2) in Scholarships and
Student Financial Assistance Office and MySPC Answer
Place; Large satisfaction decreases (<-0.15) in overall
rating of academic/educational support services, and
food services
Please review campus-specific tables and charts for
suggested areas for improvement
February 7, 2011
President's Cabinet
23
Questions/Next Steps
St. Petersburg College
February 7, 2011
President's Cabinet
24
Student Survey Reports
Results for 2011
President’s Cabinet Meeting
February 2011