Sarah Marriot of the Flood Advisory Service`s presentation

CUMBRIA FLOOD EXPO
February 2-3, 2017
RAISING THE BAR – TIME FOR STANDARDS
IN THE FLOOD SECTOR
A short history of PLP
201314
2015-16
20102012
2017 &
beyond
?
Flood risk management
terminology… or how to
confuse the public?
Defra Best Practice Guide
Annual independent Inspections and reissue of Flood Risk Report certificates
Appraisal of eligibility
And all sources of risk
Community flood flan updated to
reflect measures provided.
Inception meeting with
residents to raise awareness
Emergency plans tested annually
Sign-up and early communication
Residents provide Flood Risk
Report to insurers
Residents enter
warranty and
maintenance
agreements
Issue of Flood
Risk Report
- Stage 4
AFTERCARE
Surveyor
appointed
- Stage 1
Aftercare,
operation
& insurance
Appraisal, APPRAISAL
engagement
& survey
Installation Product
& handover selection &
- Stage 3
INSTALLATION
procurement
Surveyor provides
Bill of Quantities
- Stage 2
SELECTION
Surgery with
residents to discuss
recommendations
Independent post installation
inspections, wet test and sign-off
Product selection
Homeowner product training &
Handover of instructions
Installation of
Kitemark approved
products
Independent
Survey and
homeowner
reports
Issue (and return) of
residents agreements
Procurement:
Installer appointment
Consider upgrade
options / contributions
… and ignored in 2016!
So-called “light
touch” from Defra:Scant guidance
provided by Central
Government for local
authorities responsible
for administering the
grant
… Leading to all sorts of issues
• Confusion between resistance and resilience
• Numerous “how to” models created by local authorities – no
adherence to previous lessons learned
• Lack of surveying expertise
• Short timeframe for claiming grant (professional surveyors and
professional contractors in short supply)
• Lack of holistic protection – 90% won’t do!
• Well intentioned help but lack of experience in tried & tested
solutions
• Proliferation of non accredited products and non-certified
contractors to undertake the work
• Serious cases of sub-standard and dangerous installation
• False peace of mind afforded to flood prone communities
…… In short ….. Over promising and under delivering
Sub-standard installations
Toilet outlet pipe
not protected
Vent not protected
Airbrick incorrectly
replaced
Internal valve utilised
Poor mortar
Sub-standard installations
Gas appliance air
vent covered
Pipe not sealed
Airbricks installed with
silicone Fitting
instructions left inside
Door frame not
sealed
PAS 1188
With the introduction of quality management standards in the 1970s
Kitemark schemes were developed in areas such as double glazing and
fire safety. Today there are more than 450 individual Kitemark schemes
covering everything from printed circuit boards to cattle tags! Flood
products and services is a relatively new addition – and with 4 out of 5
adults being aware of the Kitemark, BSI operates the UK’s most
renowned product and service quality certification mark.
It’s not just about a product …
“The Kitemark is most frequently used to identify products where safety is
paramount, such as crash helmets, smoke alarms and flood defences.
In recent years the Kitemark has also been applied to a range of
services, such as electrical installations; car servicing and accident
repair; and window installations”.
Installation standards
Simple, easy information
Select an independent
iFRA with a track record
Step 1
Installation & handover:
the whole process usually
takes 2 days; ensure that
you ask for a wet test and
receive full training on
product deployment
Step 4
There will almost always
be more than one
solution: study the options
before committing
Step 2
After care & maintenance
Follow the advice of your
Flood Professional – your
products will require
looking after if they are to
remain in optimum
condition
Step 5
Flood Professionals
Find your local Flood
Professional to survey and
install your products to
Kitemark standards
Step 3
Emergency Plans & dry
runs
Remain “flood aware”
and have an emergency
plan
Step 6
For a brighter future let’s…
• Encourage the formation of local flood
action groups
• Educate local communities as to the
importance of certification and
standards in PLP
• Maintain pressure on central and local
government to keep flood management
in your area high on the agenda
• Demand a more joined up approach to
future grant allocation
Contact us
Website:
www.floodadvisoryservice.co.uk
Email:
[email protected]
Tel:
0800 970 3950
@flood_serv