Final Syllabus Virtual Worlds and Social Media Spring 2017 Copenhagen 3 Credits Major Disciplines: Communication, Media Studies. Faculty Member: Remzi Ates Gürsimsek, [email protected] Program Director: Iben de Neergaard, Vestergade 10 A23, [email protected] Assistant Program Director: Nya Oxfeldt Jensen, Vestergade 10 A23, [email protected] Program Assistant: Jenny Han, Vestergade 10 A23, [email protected] Tuesdays and Fridays, 11.40-13.00, F24-302 Course Description Social interactions have changed dramatically, thanks to the almost endless possibilities afforded by the Internet. We live in a fast-paced world of digital communication where an online ice-bucket challenge can raise more than $100m in a month to cure a genetic disease, the candidates in a US presidential election are turning to Snapchat, Twitter and Instagram to announce their campaigns, and more photographs are being captured on mobile phones in a year than in the entire analogue era. With the advent of Facebook, YouTube, Twitter, Instagram, Snapchat, Reddit etc., CEOs, politicians, artists, journalists and people all over the world are recognizing the need for direct and continual dialogue with consumers, audiences, voters and friends. Virtual worlds and interactive digital environments provide new participatory spaces for people to work, play, learn and create together. On the one hand, the rise of social media has challenged the way we all ‘do business’ in the political, organizational and individual realms. On the other, digital communication brought new considerations about surveillance, big data, loss of privacy, filter bubbles and networked individualism. So, how do digital information technologies, mobile devices and social media platforms that we use every day influence our social relationships? What opportunities and challenges do social media present to individuals, companies and political organizations? In this course, we will explore the world of social media and virtual worlds to understand the new forms of personal and social connections that they present, and to critically apprehend the relationship between technology, new media and society. We will investigate the significance and usability of various new media technologies by reflecting on theoretical perspectives, and discuss their applications in the Scandinavian context as well as within a globalized world. The course will give you a chance to improve your own new media communication skills, and allow you to critically reflect on the impact social media has on our interactions at the personal, business and governance levels. You will work in groups to design and execute an online social movement by using various social media platforms with the purpose of communicating a message with your target audience. Virtual Worlds and Social Media | DIS 1 Final Syllabus Faculty Remzi Ates Gürsimsek Ph.D. (Sense-making Strategies and User-driven Innovations in Virtual Worlds, Roskilde University, 2012), M.Sc. (Digital Media and Industrial Design, Istanbul Technical University, 2007), B.ID. (Industrial Design, Middle East Technical University, 2004). Visiting researcher at the Human-Sciences and Technologies Advanced Research Institute, Stanford University (2011) and Eindhoven University of Technology (2006). In addition to teaching digital communication and performance design studies at the Department of Communication, Business & Information Technologies (Roskilde University), Ates has been working as a developer and researcher at the interdisciplinary Experience Lab, designing immersive virtual environments and digitally augmented spaces. Learning Objectives By the end of the course, you are expected to be able to diagnose and analyze the challenges and usability of virtual worlds and social media for individuals, politicians and organizations in their efforts to interact with their contemporaries critically respond to these challenges with recommendations for how individuals, politicians and organizations can strategically maneuver virtual worlds and social media present and assess the analysis and recommendations using theoretical perspectives and empirical data Required Readings Siapera, U. (2012) Understanding New Media, Sage Publications. Additional required (and recommended) readings are available on Canvas. Grading Elements • Attendance and in-class participation – 15 % • Leading class discussion – 10 % • Assignment 1. Digital Storytelling – 10% • Assignment 2. Audience Research_(Y)our Virtual Lives – 15% • Group semester project and presentation – 25 % • Final research article – 25% Participation Includes… Attendance in all classes and field studies Involvement in class and group discussions Involvement in online activities and assignments Level of preparation and ability to answer questions asked in class Active participation in field studies Disability and resource statement: Any student who has a need for accommodation based on the impact of a disability should contact the Office of Academic Support ([email protected]) to coordinate this. In order to receive accommodations, students Virtual Worlds and Social Media | DIS 2 Final Syllabus should inform the instructor of approved DIS accommodations within the first two weeks of classes. Please note: To be eligible for a passing grade in this class, you must complete all of the assigned work. The work must be handed in no later than the set deadlines. Failure to comply with the deadlines will result in a grade deduction. COURSE ASSIGNMENTS LEADING CLASS DISCUSSION -in-class group activity / 10% of overall grade In groups of 2-3, you will lead a theoretically-informed discussion in class by presenting a case or an article related to the assigned course readings and asking stimulating questions to your audience. You will not be giving a formal presentation; you will be leading a discussion. Feel free to be creative in your approach to this assignment, and make sure you actively engage majority of your classmates. They should critically think about the key issues in reference to the broader concepts that we discuss in this class. DIGITAL STORYTELLING -group presentation + short essay / 10% of grade This second assignment is for you to experiment with online audio-visual platforms as visual storytelling tools in a strategic communication perspective. In your project groups, you will be making online video campaigns to reach target communities with the general topics of interests in your semester projects. You will present your productions in class, make a brief audience analysis and write your personal reflections. AUDIENCE RESEARCH: (Y)OUR DIGITAL LIVES -group presentation + short essay / 15% of grade The purpose of this assignment is to observe and analyze the mediated interactions of social media users. You are expected to conduct an investigation in groups to explore the role of social media in the lives of fellow DIS students. The goal is to understand their habits, attitudes and expectations about social media during their study-abroad experiences in Copenhagen (i.e. connections with home, getting to know Copenhagen or travelling in Europe, communicating / socializing with the DIS community). You will present and discuss your findings in class, and write a short individual essay. ONLINE MEDIA PROJECT -group semester project + presentation / 25% of overall grade The purpose of the group projects is to design, execute and evaluate a social media campaign with a specific message/objective that is tailored for a target audience, deployed by a trans-media strategy, the outcomes of which can be monitored and modified by empirical feedback. Your group will decide for whom the campaign will be and what message the campaign will feature. The projects can focus on promoting an event/organization/venue, creating awareness on a burning social issue, sharing experiences among fellow DIS community, or initiating a political debate (among others). Virtual Worlds and Social Media | DIS 3 Final Syllabus FINAL RESEARCH ARTICLE 4 –paper (6-7 pgs.) / 25% of overall grade You will individually compose an article (incl. the use of and reference to theory) analyzing and critically evaluating the above described group project. The paper should address a professional audience with recommendations for a successful social media strategy on your chosen field. In the end, you are expected to present your project as a theoreticallyinformed essay on your topic of interest, as you introduce your problem area and target audience, and critically evaluate your strategies for engaging with them. COURSE SCHEDULE VIRTUAL PEOPLE FRIDAY, January 20 1) WHAT IS SOCIAL ABOUT SOCIAL MEDIA? • • Jensen, K.B. (2015). What’s Social About Social Media?, Social Media + Society AprilJune 2015: 1 –2 TED Talk (2012): Connected, but alone? (Sherry Turkle) TUESDAY, January 24 2) HOW DO SOCIAL MEDIA ALGORITHMS SHAPE OUR PERSONAL CONNECTIONS? • • Van Dijck, J. (2013). ‘Engineering sociality in a culture of connectivity’, in The culture of connectivity: A critical history of social media, Oxford U. Press, 3-18 How Facebook’s News Feed Works – As Explained by Facebook FRIDAY, January 27 3) HOW DO SOCIAL NETWORKS ENABLE US TO BUILD VIRTUAL SELVES? • • I Found Out My Secret Internal Tinder Rating and Now I Wish I Hadn't I Liked Everything I Saw on Facebook for Two Days. Here’s What It Did to Me NETWORKS AND COMMUNITIES TUESDAY, January 31 4) WHAT DOES COMMUNITY MEAN ON SOCIAL MEDIA? Understanding New Media, chapter 10 The new shape of online community: The example of Swedish independent music fandom FRIDAY, February 3 5) WHY BUILD GLOBAL COMMUNITIES IN A NETWORKED SOCIETY? Understanding New Media, chapter 2 What You Can Learn from the Star Wars Community Virtual Worlds and Social Media | DIS THEMES Introduction to the course contents, core concepts, processes and learning objectives. What are the different perspectives and concepts that can be used to understand the relationship between technology, new media and society? What kindS of new tools and social practices do new media offer us to connect, communicate and participate? What can our use online networks tell us about our social connections? How do social media platforms enable us to create (often multiple) ‘virtual selves’ in order to present and maintain our online identities? How do these alternate identities influence our social interactions? How do we socialize and interact with others in digitally mediated environments? How can we understand new forms of communities that are associated with new media? How does social networking influence communication campaigns? Does it present new challenges to community-building? What are some of the successful social media campaigns which effectively engage with their target audiences? Final Syllabus 5 Core Course Week: February 7-10 VIRTUAL SPACES TUESDAY, February 14 6) HOW DID MOBILE PHONES TRANSFORM SPACE AND CULTURE? • • Hills, M. (2009) ‘Participatory Culture: Mobility, Interactivity and Identity’, in Digital Cultures: Understanding New Media, (eds.) Creeber, G. & Martin, R., pp.107-121. This once-bullied teen has a simple solution so no one has to eat alone in the cafeteria ever again THEMES How does your relationship with mobile devices shape your everyday interactions? Does it affect boundaries between public and i ? FRIDAY, February 17 7) ASSIGNMENT 1. DIGITAL SORYTELLING PRESENTATIONS & PROJECT IDEAS TUESDAY, February 21 What does it mean to be (and be 8) HOW DO VIRTUAL AND AUGMENTED REALITIES GENERATE PRESENCE AND together) in a virtual space? How do IMMERSION IN VIRTUAL SPACES? virtual/augmented reality • • Schroeder, R. (2006). Being there together and the future of connected presence. Presence: Teleoperators and Virtual Environments, 15(4), 438-454 (Video) Mark Zuckerberg’s “Oculus Connect” Virtual Reality Demo applications influence our senses to present the experiences of “being there” and “being there together”? WEDNESDAY, February 22 (13:00 – 17:00) FIELD TRIP - TBA FRIDAY, February 24 9) WHAT CAN ONLINE GAMES TELL US ABOUT DIGITAL SPACES? • • Understanding New Media, chapter 11 Pokémon GO In Museums: Gotta Visit ’Em All How do people socialize by playing games together? What kinds of relationships do we establish by playing, competing, learning and creating together in virtual spaces? Long Study Tour/Travel Break: October 11-14 SPREADABLE / VIRAL MEDIA TUESDAY, March 7 10) HOW DOES DIGITAL CONTENT SPREAD ON SOCIAL NETWORKS? • • Green, J. and Jenkins, H. (2011). Spreadable media: How audiences create value and meaning in a networked economy, in The Handbook of Media Audiences, Blackwell Publishing Ltd, 109-127 Blichfeldt, B.S. an Smed, K.M. (2015). ‘Do it to Denmark’: A case study on viral Virtual Worlds and Social Media | DIS What is social media made of? How does digital content spread and change through online platforms? Who generates value and meaning on social networks? Final Syllabus 6 processes in marketing messages, Journal of Vacation Marketing, Vol. 21(3) 289– 301 FRIDAY, March 10 11) ASSIGNMENT 2: ([Y]OUR DIGITAL LIVES) PRESENTATIONS • • Group presentations and discussions of findings from DIS surveys Discussion of potential strategic uses of your empirical findings to design communication campaigns for your target audience NEW MEDIA POLITICS AND SOCIAL MOVEMENTS TUESDAY, March 14 12) IS “NEW MEDIA POLITICS” POLITICS AS USUAL? • • Understanding New Media, chapter 5 Recommended Reading: Nilsson, B. and Carlsson, E. (2014). Swedish politicians and new media: Democracy, identity and populism in a digital discourse, New Media & Society 2014, Vol. 16(4) 655 –671 THEMES What new opportunities do social media offer to politicians to communicate with citizens, and citizens to communicate with each other? How do these opportunities change our participation in political processes, and organization of political campaigns? FRIDAY, March 17 13) ARE SOCIAL MOVEMENTS MORE EFFECTIVE IN THE AGE OF SOCIAL MEDIA? • • Loader, B. (2008). ‘Social movements and new media’. Sociology Compass, 2(6), 1920-1933) Recommended Reading: Galis, V. and Neumayer, C. (2016). Laying Claim to Social Media by Activists: A Cyber-Material Détournement, Social Media + Society JulySeptember 2016: 1 –14 Travel Break: March 21-24 TUESDAY, March 28 14) HOW DO SOCIAL MEDIA FACILITATE A PARTICIPATORY CULTURE? • • Bennett, W. L. (2012). ‘The personalization of politics: Political identity, social media, and changing patterns of participation’. The ANNALS of the American Academy of Political and Social Science, 644(1), 20-39. Recommended Reading: Gustafsson, N. (2012). The subtle nature of Facebook politics: Swedish social network site users and political participation, New Media & Society 14(7) 1111 –1127. Do digital communication technologies and social media platforms enable new forms of political participation? How effective are virtual social movements, such as online petitions, in solving the world’s problems? FRIDAY, March 31 15) PROJECT BRAINSTORMING & REFLECTION SESSION • Brainstorm and generate ideas for final projects, listen to each other’s’ ideas and try to improve them CRITICAL PERSPECTIVES: PRIVACY, ECHO-CHAMBERS, EXPLOITATION TUESDAY, April 4 16) IS PRIVACY EVEN POSSIBLE TODAY? • Fuchs, C. (2014). ‘Facebook: A Surveillance Threat to Privacy?’ in Social Media: Virtual Worlds and Social Media | DIS THEMES Are your personal communications being monitored? For which reasons? By whom? Is surveillance a natural consequence of the need for security? How about your privacy? Final Syllabus • A Critical Introduction, SAGE, London, pp. 153-174. The return of mass online surveillance FRIDAY, April 7 17) HOW FACTUAL ARE THE FACTS WE SPREAD ON SOCIAL MEDIA? • • Garrett, R.K. (2009). Echo chambers online?: Politically motivated selective exposure among Internet news users, Journal of Computer-Mediated Communication, vol. 14 See how red tweeters and blue tweeters ignore each other on Ferguson TUESDAY. April 11 18) USER-GENERATED CONTENT: PARTICIPATION OR EXPLOITATION OF FREE LABOR? • 7 Andrejevic, M. (2010). ‘Social network exploitation’, in A networked self: Identity, community, and culture on social network sites, Papacharissi, Z. (ed.), pp. 82-101 Does the information we gather depend on where/how/to whom we connect on social networks? What are the factors that determine the reliability of online news? Why is fact-checking important in the posttruth era? What motivates social media users to generate and freely publish their images, videos and thoughts as digital content? Who benefits from this user-generated content? Travel Break: Friday, April 14 DIGITAL ECONOMY TUESDAY, April 18 19) SOCIAL MEDIA AND THE NETWORKED ECONOMY • Wirtz, B. W., Schilke, O., and Ullrich, S. (2010) “Strategic Development of Business Models - Implications of the Web 2.0 for Creating Value on the Internet”, Long Range Planning, 43: 272-290 FRIDAY, April 21 20) HOW TO SURVIVE AND COMPETE IN THE DIGITAL BUSINESS WORLD? • • Revolution in Progress: The Networked Economy A Netflix Story: The Human Approach to Social Media Marketing TUESDAY, April 25 21) PROJECT WORK • Groups work in class WEDNESDAY, April 26 (8:30 – 12:30) FIELD TRIP – TBA FINAL PRESENTATIONS AND CLOSING FRIDAY, April 28 22) PROJECT PRESENTATIONS TUESDAY, May 2 23) SEMESTER REVIEW & CLOSING: THINKING ABOUT THE FUTURE OF SOCIAL MEDIA? Virtual Worlds and Social Media | DIS THEMES How can/should new business models be developed by companies to reach their target audiences, build virtual brand communities and engage in a productive dialogue with them to improve their products or services? Final Syllabus Monday, May 8 END-OF-THE-YEAR COMMUNICATION SHOWCASE EVENT (Mandatory Departmental Event, 16:30-18:30, Vestergade 23) ------------------ FINAL PAPER DUE TUESDAY, MAY 9 ----------- Virtual Worlds and Social Media | DIS 8
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