NG9-1-1 and Radio
Interoperability
Kelli Merriweather
Director of Programs
Commission on State Emergency Communications
Todd M. Early
Deputy Assistant Director - LESD
Public Safety Communications Bureau
Texas Department of Public Safety
Texas Homeland Security Conference
April 27, 2011
National Strategy for
Homeland Security
National Emergency
Communications Plan
(NECP)
Texas Statewide
Communications Interoperability
Plan (SCIP)
Regional Interoperable
Communications Plan (RICP)
Jurisdiction (City/County/
Emergency Services District)
Interoperable Communications Plans
National Preparedness Priorities
• Strengthen Interoperable Communications
Standards-Based Shared
Communications where
Emergency responders can communicate:
•As needed, on demand, and as authorized;
•At all levels of government; and
•Across all disciplines.
Statewide “System of 24 Regional P25
Voice Communications Systems by
2015”
Independently operating systems—
comprised of people, technology, and
organizations—are connected,
enabling emergency
responders to effectively support dayto-day operations, planned events, and
major incidents.
2
BEST
12/2008
Standards-Based
Shared Systems
Least Interoperable on Left – Most Interoperable on Right
4
Texas Interoperability
Maturity Model
Level 5 - Full Interoperability
(P25 Standards-Based, Shared Systems)
Level 4
Improved Interoperability
(Use of Proprietary Shared Systems)
Level 3
Mid-Range Interoperability
(Use of Shared Channels)
Level 1
Minimal Interoperability
(Swap Radios)
Governance
Individual Agencies Working
Independently
SOP
Individual Agency SOPs
DATA
Technology
Swap Files
VOICE
Technology
Swap Radios
Training and Exercises
General Orientation on
Equipment and Applications
Usage
Planned Events
Level 2
Limited Interoperability
(Use of Gateways)
Governance
Informal Coordination
Between Agencies
SOP
Joint SOPs for Planned
Events
DATA
Technology
Common
Applications
VOICE
Technology
Gateway
Training and Exercises
Single Agency Tabletop
Exercises for Key field and
Support Staff
Usage
Localized Emergency
Incidents
Governance
Key Multi-Discipline Staff
Collaboration on a Regular
Basis
SOP
Joint SOPs for Emergencies
DATA
Technology
Custom
Interfaced
Applications
VOICE
Technology
Shared
Channels
Training and Exercises
Multi-agency Tabletop
Exercises for Key Field and
Support Staff
Usage
Localized Emergency
Incidents
Governance
Key Multi-Discipline Staff
Collaboration on a Regular
Basis
SOP
Regional Set of
Communications SOPs
DATA
Technology
One-Way
StandardsBased Sharing
VOICE
Technology
Proprietary
Shared
System
Training and Exercises
Multi-agency Full
Functional Exercises
Involving All Staff
Usage
Regional Incident
Management
Governance
Regional Committee Working
within a Statewide
Communications
Interoperability Plan Framework
SOP
National Incident Management
System Integrated SOPs
DATA
VOICE
Technology Technology
Two-Way
StandardsStandards- Based Shared
Based Sharing Systems
Training and Exercises
Regular Comprehensive Region
wide Training and Exercises
Usage
Daily Use Throughout Region
Status of Regional
Interoperability
Average Statewide
Interoperability: Level 3.2
Communications Interoperability Status by County
Anderson
Andrews
Angelina
Archer
Armstrong
Aransas
Atascosa
Austin
Bailey
Bandera
Bastrop
Baylor
Bee
Bell
Bexar
Blanco
Borden
Bosque
Bowie
Brazoria
Brazos
Brewster
Briscoe
Brooks
Brown
Burleson
Burnet
Caldwell
Calhoun
Callahan
Cameron
Camp
Carson
Cass
Castro
Chambers
Cherokee
Childress
4
3
3
2
3
3
2
2
4
3
4
2
3
4
5
3
3
4
3
3
5
3
3
3
3
2
3
4
3
3
4
4
3
3
3
3
3
3
Collingsworth
Colorado
Comal
Comanche
Concho
Cooke
Coryell
Cottle
Crane
Crockett
Crosby
Culberson
Dallam
Dallas
Dawson
Deaf Smith
Delta
Denton
Dewitt
Dickens
Dimmit
Donley
Duval
Eastland
Ector
Edwards
El Paso
Ellis
Erath
Falls
Fannin
Fayette
Fisher
Floyd
Foard
Fort Bend
Franklin
Freestone
3
2
5
3
2
2
4
2
3
2
4
3
3
2
3
3
3
4
3
4
5
3
3
3
2
5
3
3
3
4
2
4
3
4
2
4
3
4
Glasscock
Goliad
Gonzales
Gray
Grayson
Gregg
Grimes
Guadalupe
Hale
Hall
Hamilton
Hansford
Hardeman
Hardin
Harris
Harrison
Hartley
Haskell
Hays
Hemphill
Henderson
Hidalgo
Hill
Hockley
Hood
Hopkins
Houston
Howard
Hudspeth
Hunt
Hutchinson
Irion
Jack
Jackson
Jasper
Jeff Davis
Jefferson
Jim Hogg
3
3
3
3
2
4
2
4
3
3
4
3
2
4
4
3
3
3
4
3
3
4
4
3
3
3
3
3
3
3
3
2
2
3
3
3
4
2
Kendall
Kenedy
Kent
Kerr
Kimble
King
Kinney
Kleberg
Knox
Lamar
Lamb
Lampasas
LaSalle
Lavaca
Lee
Leon
Liberty
Limestone
Lipscomb
Live Oak
Llano
Loving
Lubbock
Lynn
Madison
Marion
Martin
Mason
Matagorda
Maverick
McCulloch
McLennan
McMullen
Medina
Menard
Midland
Milam
Mills
4
3
3
4
2
4
5
3
3
3
3
4
5
3
4
3
3
4
3
3
3
3
3
4
4
3
3
2
5
5
2
4
3
2
2
2
4
4
Motley
Nacogdoches
Navarro
Newton
Nolan
Nueces
Ochiltree
Oldham
Orange
Palo Pinto
Panola
Parker
Parmer
Pecos
Polk
Potter
Presidio
Rains
Randall
Reagan
Real
Red River
Reeves
Refugio
Roberts
Robertson
Rockwall
Runnels
Rusk
Sabine
San Augustine
San Jacinto
San Patricio
San Saba
Schleicher
Scurry
Shackelford
Shelby
4
3
3
3
3
3
3
3
4
3
3
5
3
3
3
3
3
3
3
2
5
3
3
3
3
3
2
3
3
3
3
3
3
4
2
3
3
3
Sterling
Stonewall
Sutton
Swisher
Tarrant
Taylor
Terrell
Terry
Throckmorton
Titus
Tom Green
Travis
Trinity
Tyler
Upshur
Upton
Uvalde
Val Verde
Van Zandt
Victoria
Walker
Waller
Ward
Washington
Webb
Wharton
Wheeler
Wichita
Wilbarger
Willacy
Williamson
Wilson
Winkler
Wise
Wood
Yoakum
Young
Zapata
2
3
2
3
4
3
3
4
3
3
3
5
3
3
3
3
5
5
3
5
4
3
3
4
4
4
3
2
2
4
5
3
3
3
4
4
2
3
ILLUSTRATION OF TEXAS STATEWIDE COMMUNICATIONS INTEROPERABILITY
GOAL
Region 1 of 24
All Public Safety Agencies within the COG move to P25 standard by end of 2015
VHF P25
Conventional
700/800 MHz P25
Conventional
700/800 MHz
P25 Trunked
Requires Master
Gateway for
Interoperability
Multiple backhaul paths for
connectivity between regions:
Microwave, Leased T-1’s
Fiber and NG 9-1-1 Broadband
Twenty Three Additional Regions
VHF P25
Trunked
SCIP Charter calls for a
Statewide System-of-Systems
A system of systems exists when a
group of independently operating
systems—comprised of people,
technology, and organizations—are
connected, enabling emergency
responders to effectively support
day-to-day operations, planned
events, or major incidents.
9
Vision: Texas Statewide System-of
Regional-Interoperable-Systems
Oklahoma
LEAST DESIRABLE (Nationwide Public Safety LTE
“Core” Build-out)
11
MOST DESIRABLE (Nationwide Public Safety LTE
“Core” Build-out)
12
Next Generation 9-1-1 (NG9-1-1)
&
Radio Over IP (RoIP)
 NG9-1-1 Emergency Services Internet Protocol
network (ESInet).
 Demonstrate reusable components of the Texas NG9-1-1
System for other agencies
 Cost efficiencies
 A common, multi- purpose infrastructure.
 RoIP – Radio transmissions transmitted via the
internet. Why?
 The need to span large geographic areas;
 The desire to provide more reliable, or at least more
repairable links in radio systems;
 To support many stationary users.
14
DPS & RoIP
• Today, radio systems can be linked through leased
lines or over the public telephone network to extend
their reach. These lines can be expensive and are often
in addition to the communication services run for data
purposes.
• Extend Command and Control
– Real-Time Transport Protocol
– Multi-cast
– Interoperability with dissimilar systems, e.g. IP phone,
computer, etc.
– Transmit on radio channel from desk without a radio.
15
9-1-1
&
Radio Communications
9-1-1 Service
a telecommunications service that provides the user of the
public telephone system the ability to reach a public
safety answering point by dialing the digits 9-1-1.
Purpose provide automatic location and critical information
relating to the nature of the caller’s emergency so that
appropriate responders may be dispatched via
Radio communications.
Current Level of 9-1-1 Service
Texas’ 9-1-1 Systems can receive:
• Phone Number & Address - Wireline calls
• Phone Number & X/Y Coordinates -Wireless calls
– Displayed on map
• Phone Number & Address of - VoIP calls
• List of Emergency Responders based on location
Current Level of 9-1-1 Service
Today’s 9-1-1 Systems cannot receive:
•
•
•
•
Text messages
Photos
Videos
Shared information to/from Emergency Responders
Future of 9-1-1 Service
Next Generation 9-1-1
“NG9-1-1”
NG9-1-1
Change
Opportunity
Challenge
Change
• Next evolutionary step in 9-1-1 emergency
communications
• System comprised of managed IP-based
networks and elements that augment present-day
9-1-1 features and add new capabilities.
• Will eventually replace the present 9-1-1system
• Will provide access to emergency services from
all sources, including provide multimedia data
• Will be a multi-year transition
Opportunity
 Deaf/Hearing/Speech Impaired
Text for Help
 Vehicle Accident Victim
Tailored assistance on scene quickly
 Emergency Responder
More pre-arrival information
Challenge
 9-1-1 Industry
 Standards Development
 Systems Development & Deployment
 9-1-1 Entities
 Keeping up with Changing Technology
 Sustaining a Multi-year Effort
 Government
 Funding
 Regulation
Why NG9-1-1?
Today’s 9-1-1
Next Generation 9-1-1
40 year old legacy technology Future oriented
Difficult to adapt to change
Proprietary
Plug and play
Based on open standards
Interoperable
Analog
Digital
Fixed - dedicated
Dynamic - interoperable
Primarily voice
Advanced data capability
Limited data capability
Siloed
Text, images, crash notification
Data sharing
Local access
Long distance access
Limited transfer and backup
Expanded transfer and backup
Dynamic Contingency Routing
Texas NG9-1-1
System of Systems
• Interconnected and Interoperable
• Emergency Services IP-based Networks (ESInet)
• Regional & State-Level
Texas NG9-1-1 will be realized with the
implementation of the State-Level ESInet
Clients
Access &
Origination
Networks
PPP
Comm
Center
QQQ
Police
Dept
RRR
Co
Sherriff
SSS
Co
Sherriff
TTT Comm
Center
EFG RPC Wide Area Network
UUU
Police
Dept
WWW
Co
Sherriff
VVV
Co
Sherriff
LMN RPC Wide Area Network
New
Mexico
Regional ESInet 2
Government
Services
Regional ESInet 1
Arkansas
SIP/H.323
clients
Texas ESInet
OOO
Police
Dept
NNN
Police
Dept
MMM
Police
Dept
Regional ESInet 3
Regional ESInet 4
BBB Co
Sherriff
ESInet core functions
Emergency Communication District (ECD)
CCC
Comm
Ctr
DDD
Police
Dept.
EEE
Comm
Ctr
FFF
Police
Dept
GGG
Comm
Ctr
XYZ RPC Wide Area Network
AAA
Police
Dept.
ABC ECD Wide Area Network
LLL
Police
Dept.
HHH Co
Sherriff
III Co
Sherriff
JJJ Co
Sherriff
Municipal ECD
Regional Planning Commission (PRC)
Texas Emergency Services IP-Enabled
Network - “Network of Networks”
Preparing for the Future:
State Level
Current Activities
•
•
•
•
•
CSEC NG9-1-1 Master Plan
ENHANCE 9-1-1 Federal Grant Project
State-Level ESInet Advisory Council
Fostering Regional ESInet Development
RFP for ESInet (Grant Project)
Texas NG9-1-1 Grant Project
Status Update





A First Office Application (FOA)
State Level ESInet Implementation
CSEC Master Plan Migration Path
Connect 120 PSAPs to State-Level ESInet
Modified to include Radio Interoperability
Texas NG9-1-1 Grant Project
Participating 9-1-1 Entities
Bexar Metro 9-1-1
Brazos Valley COG
Capital Area COG
Concho Valley COG
DENCO 9-1-1
El Paso 9-1-1
City of Lancaster 9-1-1
Lower Rio Grande Development Council
Texas NG9-1-1 Grant Project
Participating 9-1-1 Entities
…..continued:
North Central Texas COG
City of Rowlette 9-1-1
Tarrant County 9-1-1
Texas Gulf Coast Consortium
(Greater Harris County 9-1-1)
City of University Park 9-1-1
City of Sherman/Texoma COG
Texas NG9-1-1 Grant Project





RFP Issued
Responses Received
Evaluation In Progress
Contract Award NLTAugust 2011
Project Completion NLT September 2012
Texas NG9-1-1 Grant Project
Modified to include Radio Interoperability to:
• Understand nature & scope of shared
network
• Demonstrate reusable network components
• Underscore cost efficiencies gained by
utilizing common, multi- purpose
infrastructure
Texas NG9-1-1 RoIP
Grant Project
CSEC & DPS intend to:
• Leverage state & regional ESInet backbone
to achieve long-haul radio communications
interoperability with RoIP
• Use secure Virtual Private Network (VPNs)
• Transport traffic between IP interfaces of
state, regional and local radio
communications systems
• Procure hardware & software to deliver
traffic between disparate locations
Preparing for the Future:
Local & Regional Level
Activities to Consider





Participate in Planning of Regional Networks
Enhance GIS Data
Communicate with COGs & 9-1-1 Districts
Communicate with State Advisory Council
Monitor CSEC Web Site for Updates
Preparing for the Future:
COGs Planning Regional Networks
•
•
•
•
•
•
•
•
•
•
Alamo Area
Brazos Valley
Capital Area - interoperable radio now
Central Texas
East Texas - pursuing IP network
Golden Crescent
Heart of Texas
Lower Rio
North Central
South East Texas
CSEC & NG9-1-1
Further Information
CSEC Web Site:
http://www.911.state.tx.us/browse.php/9-1-1_faqs
Kelli Merriweather
[email protected]
512.305.6938