`Skills Guaranteed` Membership for existing Direct

Junior Learn to Swim
2016 Price Information and ‘Skills
Guaranteed’ Membership for existing
Direct Debit customers
**Your Direct Debit will be increasing from 1 January 2016. Please see below for
further information.**
Dear customer,
Over the past few years our aquatics programme has become the largest in the UK,
we have won a national Facility Operator award, the Barking and Dagenham
Aquatics Club has been the fastest improving swimming club in the county and most
importantly we have taught tens of thousands of children to swim.
As part of our constant drive to improve our service to you we are excited to
announce the launch our new Junior Learn to Swim membership: Skills Guaranteed.
What is Skills Guaranteed?
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A 30-minute weekly lesson
Unlimited free swimming during public
sessions for the child and an
accompanying adult
Skills Guaranteed - or we’ll teach your
child for free*.
Parent toolbox to help your child to swim
Discounts on badges and one to one
lessons
Club swimming taster sessions and
mini-competitions.
Who is it for?
Parents who want to be part of their child’s aquatics journey and give them the best
possible start to achieve to their full potential.
How much does it cost?
£22.50 per month per child by Direct Debit.
Tell me more!
We believe that you as the parent are just as much a part of your child’s aquatics
journey as we are.
Our new ‘Skills Guaranteed’ membership provides you with a toolbox of tips on how
to help your child in the pool, along with nutrition and fitness advice so you can get
your child into good habits, whether they want to be an elite athlete or just continue
swimming for fun once they’ve passed Stage 7.
As the most important part of learning is practise the membership also gives
unlimited free swimming to every child and an accompanying adult.
That’s right - you can bring your child swimming absolutely free as many times as
you like during public swimming sessions at Abbey and Becontree Heath Leisure
Centres. If you bring your child swimming once a week that’s a monthly saving of
over £16.00 on the adult swimming price and it costs just £2.10 more per month per
child.
Although children learn at different rates we believe that with our expert tuition and
your time spent helping them to practise no child should be left behind. That’s why
we’ve also introduced our ‘Skills Guaranteed’ promise.
Skills Guaranteed Promise
If your child gets stuck in a stage beyond the maximum expected number of weeks
then we will get another teacher to conduct a full independent assessment and we will
offer additional free sessions and other targeted interventions until your child meets the
criteria to move up.
Better still, if you have been actively involved in your child’s learning process and
brought them swimming to practise outside their lesson at least twice a month then we
will teach your child for free until they are ready to move up.
So what’s to stop us from moving up your child before they’re ready?
To give you reassurance that your child is being taught to the full ASA Expected
Standard you can view videos of all the skills required on your smart phone
(http://bit.ly/LTSoverview) and compare these against your child.
If you feel that your child is not being assessed to the standards shown then let us
know and we will be happy for one of our managers to use our video analysis app so
we can show you a direct comparison of your child to our expected standard videos.
If they don’t meet the standards then we will give them extra tuition until they do.
Not only that, but as our videos show exactly what is expected during our lessons if
at any point you feel your child’s lesson is not matching this expectation then let us
know and we’ll do something about it.
By the end of Stage 7 we guarantee that your child will have the skills to enable them
to reach their full potential in whatever way they choose to continue their aquatics
journey.
How can I sign up?
Existing Junior Learn to Swim Direct Debit customers do not need to do anything you will be automatically transferred to the new membership from 1 January 2016
and the monthly Direct Debit will change to £22.50. As a Direct Debit customer you
will automatically benefit from a £5 per year discount compared to paying in blocks
and there is still no minimum contract period so you can cancel it at any time.
As an added bonus you will be able to take advantage of free public swimming for
the junior and accompanying adult straight away. This includes the whole of the
Christmas holidays – so no excuses for not keeping active!
What if I don’t want the new membership?
We truly believe that getting regular practice is the best way for children to learn and
this membership offers excellent value for money at only £2.10 more per month than
Basic membership. Just take a look at the memberships comparison chart below:
Learn to Swim Memberships
Comparisons
Basic Junior Learn to
Swim
£20.40 Monthly Direct
Debit
Skills Guaranteed Junior
Learn to Swim
£22.50 Monthly Direct
Debit only
Weekly 30-minute lesson
Online Home Portal to monitor
your child’s progress
School swimming progress linked
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Online skills videos
No minimum length contract (give
1 month’s notice to cancel)
Free public swimming for child
Free public swimming for one
adult accompanying the child
Skills Guaranteed promise (Stages
1-7)*
Parent toolkit to assist child with
their swimming
Nutrition and fitness advice
(coming in 2016)
£5 discount on one to one / £3.50
discount on two to one lessons
£1 discount on badges and
certificates bought at reception
Reduced price school holiday
swimming crash courses /
activities
Priority access to club swimming
trials and taster sessions
Fun mini swimming competitions
If you prefer to downgrade to the Basic Junior Learn to Swim membership then all
you need to do is email [email protected] by 15/12/15 with the child’s name and
we will do this for you. Your monthly Direct Debit will change to the 2016 price of
£20.40 per month from 01/01/16. However, please be aware that the child will no
longer be entitled to free public swimming from 01/01/16.
If you change your mind you can email us to upgrade to Skills Guaranteed at any
time.
Terms and Conditions - Membership
1. All new starters must begin either in Adult and Child, Pre School or Stage 1.
If a swimmer enters the programme at a higher standard an assessment must
be conducted and the child able to complete the expected standards of each
stage prior to the one they are to be placed in. This does not apply to
swimmers on the programme prior to 01/01/16.
2. All free swims must be recorded by visiting the reception desk and swiping
your child’s Active card.
3. The ‘free accompanying adult’ offer is only available when accompanying the
child registered on our programme. If the adult wishes to swim at other times
on their own then the appropriate admission fee must be paid. The
accompanying adult must be over 16 but does not have to be a parent.
4. Swimming prior to lesson times is not advised due to the risk of fatigue
meaning your child will not be able to perform at their best during the lesson.
5. The Centre admission policy must be followed at all times however one adult
will be allowed to accompany an under-4 and an under-8 if the older child
swims with us in Stage 5 or higher.
6. Club Swimming tasters and mini competitions are only available to swimmers
in Stage 6 and 7.
7. All other standard Learn to Swim conditions apply.
Terms and Conditions – Skills Guaranteed Promise
1. The Skills Guaranteed Promise is only applicable to Stages 1-7. The
maximum expected number of weeks in each Stage is shown in the table
below.
2. Lessons must have been attended in a continuous period without any breaks
of more than three weeks.
3. Lessons missed for any reason will not count towards the total number of
sessions attended in the stage.
4. If the child was younger than the ideal joining age when joining the stage then
sessions will only be counted from when they reached the minimum age.
5. To be eligible for the ‘free’ tuition if your child has been in the stage for longer
than the expected number of week you must have brought your child for a
swim in our leisure centres outside their lesson time to practise at least twice
a month for the duration of the period your child has been in that stage.
6. Where participants are physically unable to ever achieve one of the expected
standards then suitable adaption may be made to meet the needs of the
individual.
Stage 1
Stage 2
Stage 3
Stage 4
Stage 5
Stage 6
Stage 7
Ideal joining age (boys’ development
may be slightly behind this)
5 years
5 years 3 months
5 years 7 months
6 years
6 years 8 months
7 years 4 months
7 years 8 months
Recommended
no of weeks
10
15
25
35
35
15
15
Maximum expected
no of weeks
15
20
30
40
40
20
20