Community Fundraising Officer Job Description Job title: Community Fundraising Officer Place of work: 47-49 Durham Street, London, SE11 5JD Band: E Reports to: Community Fundraising Manager Manages: Supervision of volunteers Budget responsibility: Delegated income budget c. £300K Delegated expenditure budget c. £20K (Community Fundraising Manager has overall budget responsibility) Introduction WaterAid is at an exciting time. We have an ambitious strategy to bring clean water and safe sanitation to 125m people by 2015 at a cost of £100million. To achieve this we need something big to happen in our fundraising and supporter engagement work in the UK. We are planning significant growth across our Community & Events team activity to deepen the engagement of existing supporters and recruit new supporters. The Community & Events fundraising team currently manages and develops partnerships with community based audiences including Rotary Clubs, Faith groups, Schools, WaterAid Local Groups and other community groups. We also have a network of volunteer speakers, support individuals with their fundraising and develop fundraising event products including Music events, WaterAid 200 Mountain Challenge, Running, Overseas Challenges and Sing for Water to engage with supporters. The team also manages our involvement with Glastonbury and Bestival Festivals. Job purpose Responsible for building and developing existing partnerships with community organisations at a local and national level to deliver agreed objectives, retain our current supporters, maximise their support and make the most of opportunities for integration and added value across WaterAid. WaterAid currently has partnerships with Rotary, Lions, Inner Wheel and Soroptimists which will be account managed by this role. This role will focus on developing and growing these existing partnerships, building on the enthusiasm and support of these committed audiences and building high value relationships with influential individuals within these groups. There will also be scope to proactively seek opportunities with new community audiences. Page 2 of 6 Key accountabilities 1. Build, manage and maintain excellent partnerships with Rotary, Lions, Inner Wheel and Soroptimists groups, ensuring their support for WaterAid is maximised through club/group engagement and mass marketing techniques. 2. To be the key point of contact for community organisations, providing direction to and working with the Supporter Services team and Community & Events Fundraising Assistant to deliver an exceptional supporter experience. 3. With support from the Community Fundraising Manager, contribute to development of annual plans and budgets for community organisations and produce regular reports back on progress against objectives and financial targets. 4. To lead on the relevant data capture and recording for these audiences, ensuring consistent and effective use of Raisers Edge. 5. Responsible for managing links between country-projects and community organisations where funding is restricted and producing associated reporting. 6. Volunteer recruitment and supervision to help support delivery of objectives. 7. Contribute to development of new fundraising opportunities and work across WaterAid to ensure all audiences and products are integrated to achieve maximum benefit to WaterAid. 8. Cross working within the Community & Events Fundraising team to seek opportunities to deepen supporters’ engagement with WaterAid, working towards shared goals and supporting colleagues with specific projects as appropriate. 9. Ensure fundraising activity is carried out in accordance with current good practice and within charity law, managing contracts and agreements where appropriate and providing advice to others. 10. Develop and maintain an excellent knowledge of WaterAid’s programmes, policies and activities and be able to represent WaterAid effectively at all levels, including at conferences and events to deepen supporter’s relationships with WaterAid. 11. Ensure reasonable care is taken of yourself, team members and colleagues according to health and safety policy and principles. 12. To undertake any other reasonable tasks as requested by the Community Fundraising Manager or Community & Events Team Leader as required. Page 3 of 6 Person Specification Essential Proven fundraising experience. Experience building relationships and high value partnerships with individuals, companies or groups. Excellent written and verbal communication skills, including copy-writing. Proactive approach to fundraising. Attention to detail and able to provide appropriate support at all levels. Good numeracy skills and ability to analyse and report on financial performance. Ability to work flexibly and under own initiative to manage varying competing priorities and to meet strict deadlines. Experience of managing information on databases (e.g. Raisers Edge) Educated to degree level or significant equivalent work experience. Good working knowledge of MS Office. Commitment to WaterAid’s values and a working style that reflects these. Willingness to work some unsociable hours when required (evenings and weekends). Desirable Experience of working with one or more of Rotary, Lions, Inner Wheel, Soroptimists or similar. Experience of managing or contributing to direct marketing appeals. Experience of managing multiple projects simultaneously Knowledge of fundraising best practice, legal requirements and health & safety relating to community and events fundraising. Experience of managing volunteers. Events fundraising experience. Understanding of and interest in international development. Willingness to travel overseas with supporters if required. Page 4 of 6 Abbreviated Terms & Conditions Salary £25,698 Location WaterAid, 47 - 49 Durham Street, London, SE11 5JD Willingness to travel within the UK and overseas Travel Working Hours Full time - Standard working hours at WaterAid are 35 hours per week, Monday to Friday. Core office hours are between 10.00am and 4.00pm. Start and finish times are to be agreed with the line manager upon joining. Annual Leave 25 days per year plus all UK public holidays (pro rata). The number of annual leave days will increases to 27 days (pro rata) after four years’ service Contract Period The post is offered on a permanent contract Probation The appointment is subject to the satisfactory completion of a six month probationary period Group Personal Pension Scheme with following contribution rates: UK Benefits Employee’s Employer’s Contribution Contribution 3% 6% 4% 8% 5% 10% There is an option for pension contributions to be made through a salary sacrifice arrangement Life Assurance scheme equating to 4 x basic annual salary Interest free season ticket loan, available on completion of probation Employee Assistance Programme with access to 24 hour free and confidential helpline Child care voucher scheme Cycle to work schemes Page 5 of 6 Recruitment process 1st April 2013 First interview: 11th April 2013 Second interview: 19th April 2013 To apply, please send us the following: Closing date: Interviews: 1. A covering letter, addressed to ‘The Recruiting Manager’, of no more than two A4 pages setting out the following: o where you see the job vacancy advertised o why you are applying o how your skills and experience demonstrate that you meet the person specification requirements; and o what you would bring to WaterAid. 2. A copy of your current CV, which must not be more than 3 A4 pages. 3. The names, positions and contact details of at least two referees, including your current or most recent employer. No contact will be made with any referee in advance of an offer being made, without your prior approval 4. The completed equal opportunities monitoring form. WaterAid is committed to welcoming people from the widest possible diversity of backgrounds, culture and experience, and is signed up to the ‘Positive About Disabled People’ scheme. We will make any practical reasonable adjustments to enable disabled people to participate fully in an inclusive working environment. Please let us know if you are disabled and need any assistance in making your application or you have any special requirements should you be selected for interview. Your application must be in English. We prefer to accept applications by email to [email protected], clearly stating your name and the job title in the subject heading. If this is not possible you may post it to the People Team, WaterAid, 47-49 Durham Street, London SE11 5JD, UK or fax it to +44 20 7793 4994 under confidential cover by the closing date. Only shortlisted candidates will be contacted. Please assume that you have not been shortlisted if you have not heard from us within 2 weeks of the closing date. Page 6 of 6
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