BURNETT PRACTICE - PRACTICE LEAFLET
PORTADOWN HEALTH CENTRE
TAVANAGH AVENUE
PORTADOWN
BT62 3BU
Tel: (028) 38 350269 Fax: 0800 0988263
 www.burnettpractice.co.uk
 [email protected]
DOCTORS
DR. JONATHAN ALEXANDER BURNETT (male)
MBCHB MRCGP
1989 Dundee University
DR. TANYA MARCELLE WINTER
MBCHB MRCGP
1991 Queen’s University Belfast
(female)
OPENING HOURS
Monday-Friday
Thursday Afternoon
Saturday
Sunday
8.30am — 6.00pm
CLOSE at 1.00pm
CLOSED
CLOSED
SURGERY TIMES
MONDAY
Morning
9.00-11.00 am
THURSDAY
Morning
Afternoon
3.00- 4.30 pm
Afternoon
TUESDAY
9.00-10.30 am
CLOSED
FRIDAY
Morning
9.00-11.00 am
Morning
9.00-11.00 am
Afternoon
3.00- 4.30 pm
Afternoon
3.00- 4.30 pm
SATURDAY
CLOSED
SUNDAY
CLOSED
WEDNESDAY
Morning
9.00-11.00 am
Afternoon
3.00- 4.30 pm
OUT OF HOURS COVER
When the practice is closed please contact Southern Area Urgent Care Services Tel: (028) 38 399201
www.saucs.org.uk The GP On Call Out of Hours Centre is based at Craigavon Area Hospital site and is
clearly signposted.
TELEPHONE CONTACT
If you need to speak to one of the doctors directly, the best time to phone is around 11.30am.
INTERPRETING SERVICES
Interpreting services are available for most languages. If you feel that you need an interpreter, please
book in advance via our reception desk.
ADDITIONAL SERVICES

Child Health Surveillance

Contraception

Maternity Services
PRACTICE STAFF
PRACTICE MANAGER
Mrs. Joanne McCullough
RECEPTIONISTS
Mrs. Julie McNeill
Mrs. Susan McKee
Mrs. Gillian Preston
REGISTRATION
If you wish to register with our practice please contact us directly using the phone number at the top of
this leaflet.
APPOINTMENTS
Please telephone in advance to book an appointment with the GP of your choice.
REPEAT PRESCRIPTIONS
The practice now offers a 24 hour a day prescribing line for repeat prescriptions on Tel: (028) 38 350269.
This consists of an answering machine service which is checked several times a day. The service requires
that you leave your name, address and telephone number in addition to the items that you require. If
possible please phone 24 hours in advance.
ACUTE PRESCRIPTIONS
Requests for acute prescriptions for acute illness should be made by telephoning the main practice
number and speaking to a member of reception staff.
HOME VISITS
Home visits are reserved for those people who are elderly or frail, or who are so physically unwell that
they cannot travel to be seen at the Health Centre.
Please telephone as early as possible to request a home visit, preferably before 10.30am if at all possible.
TREATMENT ROOM - Tel (028) 38 360411
The treatment room plays a key role in Portadown Health Centre. It is staffed by specialist treatment
room nurses with some additional input from district nursing. The treatment provides key clinical services
such as wound dressing, removal of sutures and treatment of minor injuries plus many other important
procedures. All treatment room procedures need to be booked in advance by telephoning the above
number.
The nurse in charge of the treatment room is Mrs. Amber Jones.
TREATMENT ROOM HOURS
Monday to Friday
Mornings
9.00 am - 1.00 pm
Afternoons
2.30 pm - 5.30 pm
Thursday Afternoon—Close at 1.00 pm
HEALTH VISITING
Health Visitors are highly trained specialist nurses who have extra qualifications in obstetrics & child
health. They are mostly involved in child & family work, especially in the fields of child development and
health promotion.
HEALTH VISITING HOURS
Monday / Tuesday
9.00 am – 5.00 pm
Wednesday / Thursday / Friday 9.00 am – 2.00 pm
DISTRICT NURSING
District nurses are highly trained specialist nurses. They provide numerous specialist nursing services
primarily for those patients who are physically unable to attend the health centre for treatment. Our
district nurse is Mrs. Anne McEvoy.
SALT DAYS
Approximately once a month (on a Tuesday) the practice closes for the afternoon for essential staff
training organised by the southern health trust. The dates of the “SALT DAYS” are published in advanced
in the Health Centre, on the practice website and also on the SALT website www.salt.n-i.nhs.uk.
COMPLAINTS
If you wish to make a complaint, please telephone or write to our Practice Manager, Mrs. Joanne
McCullough.
LOCAL HEALTH AUTHORITY
Southern Health and Social Services Board
Tower Hill
ARMAGH
BT61 9DR
Tel: (028) 37 410041
Fax: (028) 37 414550
www.shssb.org
PATIENT SATISFACTION SURVEY
A copy of the survey is available at the reception desk or on the practice website.
Health Centre Location - Tavanagh Avenue
Practice Area