An Organisation-wide Document for the Management of Screening Procedures NHS Trust An Organisation-wide Document for the Management of Screening Procedures Version: Ratified by: Date ratified: Name of originator/author: Name of responsible committee/individual: Name of executive lead: Date issued: Review date: Target audience: V.2 March 2012 Page 1 of 18 An Organisation-wide Document for the Management of Screening Procedures Contents 1 Introduction ............................................................................................................. 4 2 Purpose .................................................................................................................... 4 3 Explanation of Terms ............................................................................................... 5 4 Duties ....................................................................................................................... 5 4.1 4.2 4.3 Duties within the Organisation ............................................................................................... 5 Committees and Groups with Overarching Responsibilities .................................................. 6 Duties External to the Organisation........................................................................................ 6 5 Education and Training ............................................................................................ 6 6 Development and Content of Guidance for Specific Screening Procedures ........... 6 6.1 6.2 Screening Procedures Carried Out in the Organisation .......................................................... 7 Guidance for Specific Screening Procedures ......................................................................... 7 Minimum Content of Guidance for Specific Screening Procedures ........................ 7 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 Introduction and Purpose ....................................................................................................... 8 Explanation of Terms .............................................................................................................. 8 Duties ...................................................................................................................................... 8 Requesting the Screening Procedures .................................................................................... 8 Performing the Screening Procedure...................................................................................... 8 Communication of Screening Results ..................................................................................... 9 Taking Action on Screening Results ........................................................................................ 9 8 Equality Impact Assessment .................................................................................... 9 9 Monitoring Compliance with the Document ........................................................... 9 9.1 9.2 10 10.1 11 Process for Monitoring Compliance ....................................................................................... 9 Standards/Key Performance Indicators ................................................................................ 10 References .......................................................................................................... 10 Guidance from Other Organisations ..................................................................................... 10 Associated Documentation ................................................................................ 10 Appendix A - Template Document for the Management of Screening Procedures .... 11 Appendix B - Template Document for the Management of Specific Screening Procedures .................................................................................................................... 16 V.2 March 2012 Page 2 of 18 An Organisation-wide Document for the Management of Screening Procedures Review and Amendment Log Version No Type of Change Date Description of change V.2 Annual review Mar 2012 Update to section 4 ‘Duties’ V.2 Amendment Mar 2012 Update to document, especially sections 6 and 7, to match changes in reviewed standards – focus on overarching and guidance for specific screening procedures rather than local processes Update to format contents page including automated Please Note the Intention of this Document This document has been developed with the aim of providing a model document template. However, any documentation subsequently produced must follow its own rules and include details of all the requirements set out in sections 1-10, where relevant. The organisation may use this template and adapt it to reflect procedures within the organisation or alternatively use a document already in existence. Whichever approach is used the organisation must ensure it is compliant with the minimum requirements of the relevant National Health Service Litigation Authority (NHSLA) Risk Management Standards. a To assist the organisation, areas have been identified in the margins where the section within the template document relates to the minimum requirements for the criterion in the relevant NHSLA Risk Management Standards. It is important that the document should follow any pre-existing guidance within the organisation in relation to style and format of documentation. Please note that a template document entitled An Organisation-wide Document for the Development and Management of Procedural Documents can be found on the NHSLA website which may provide the organisation with additional guidance. V.2 March 2012 Page 3 of 18 An Organisation-wide Document for the Management of Screening Procedures 1 Introduction This section should outline the scope of the document in providing robust organisation-wide guidance in relation to the development of local detailed protocols or standing operating procedures to support the process of requesting, undertaking, verifying and communicating the results of all screening procedures. This strategic document will provide direction for the development of guidance for specific screening procedures, which may be based on nationally agreed standards of measurement. 2 Purpose Within this section an explanation should be given as to the intent of the document with regard to enabling all staff to ensure that screening procedures undertaken within the organisation are managed to minimise the risk to patients and to improve patient outcome and quality of care. This section should outline the objectives of the process/system being described and should include direction as to the agreed processes for: V.2 identifying and offering screening to all the eligible cohort; identifying systems that are in place for the screening procedure; identifying healthcare staff with the authority to authorise and proceed with the screening procedure; making sure that informed consent occurs, with the requirement for a verbal discussion and the use of specific patient information, giving due consideration to confidentiality and the specific needs of the patient; having systems in place to make sure that the sample(s), where relevant, have been taken, are correctly identified and labelled, prepared and transported to comply with the agreed protocols/standing operating procedures (SOPs); having a clear and agreed escalation policy with named leads to make sure that samples/test results are followed up if there is insufficient information and a repeat screen is required; identifying when it is appropriate to request an acknowledgement from the receiving laboratory for specific samples; ensuring that screening results are received within agreed timeframes by the appropriate individual or electronic system; dissemination of the screening results, by telephone, paper or electronic means; informing all patients who undergo a screening procedure of their results (including screen negative or low risk results). Where the patient is pre-advised of the expected timeframe for feedback of results they should be actively encouraged to enquire when results are not received within agreed timeframes; all patients who receive a screen positive result or high risk result to have access to an appropriately trained healthcare professional to discuss options for further management to make sure that action to be taken is timely; March 2012 Page 4 of 18 An Organisation-wide Document for the Management of Screening Procedures 3 recording the outcome and any subsequent follow up required; and ensuring that all screening processes are the subject of effective systems of monitoring, evaluation and review. Explanation of Terms This section should list and describe the meaning of the terms used within the context of the document. For example: Screening Screening is a process of identifying apparently healthy people who may be at increased risk of a disease or condition. They can then be offered information, further tests and appropriate treatment to reduce their risk and/or any complications arising from the disease or condition. Standard operating procedures (SOPs) A clear, step-by-step instruction of how to carry out agreed actions that promote uniformity to help clarify and augment such processes. SOPs document the way activities are to be performed to facilitate consistent conformance to requirements and to support data quality. SOPs provide individuals with the information needed to perform a job properly and consistently. The following list is a guide only and is not exhaustive: 4 Media Independent Contractors Accredited Laboratories Duties Give a brief overview of the roles, responsibilities and accountabilities for the implementation of the organisation’s process. This section should be a brief overview only and the details of the process for managing this should be incorporated within later sections of the document. The following list is a guide only and is not exhaustive: 4.1 Duties within the Organisation Some example responsibilities have been identified below; however, these should be considered within the context of the individual organisational structure. Chief Executive This section should state that the chief executive is ultimately accountable for the implementation of this organisation-wide process. Lead Clinician/Director This section should describe the role of the lead clinician/director in the development of organisation-wide and local procedural documents to manage the risks associated with screening procedures. This may include ensuring that all screening procedures are undertaken by authorised healthcare staff following V.2 March 2012 Page 5 of 18 An Organisation-wide Document for the Management of Screening Procedures training where necessary; developing standard operating procedures or equivalent protocols to an agreed organisational or national standard. All Staff This section should define the responsibilities of all staff. It should emphasise the individual responsibilities of all staff in relation to complying with the objectives of the organisation. 4.2 Committees and Groups with Overarching Responsibilities Trust Board For effective implementation of the Organisation-wide Document for the Management of Screening Procedures there must be active support from the most senior members of the organisation. Organisations should detail how the chief executive and the nominated directors are to gain assurance that this document is being implemented within the organisation. There must be effective cooperation at all levels of the organisation in order for this process to be successful. Reporting Committee This section should describe the function of the committee or screening board in relation to the overview of screening and the adherence to organisational and local standards. 4.3 Duties External to the Organisation The organisation should consider external bodies which have a role in the effective management of the systems to provide and manage screening procedures. Accredited Laboratories External assurances required as part of contractual agreements. Independent Contractors External assurances required as part of contractual agreements. 5 Education and Training This section should include the organisation’s requirements for the competency and ongoing training and development of staff in relation to the screening procedures managed within the organisation. This section could cross reference to the organisation’s training needs analysis. 6 Development and Content of Guidance for Specific Screening Procedures This section should provide an overview of the rationale and process for developing guidance for specific diagnostic tests. The organisation is advised to carry out a baseline assessment of the screening procedures undertaken within the service to determine the focus of the specific guidance documents, this should be done in addition to the assessment of risk of the screening procedures. V.2 March 2012 Page 6 of 18 An Organisation-wide Document for the Management of Screening Procedures a 6.1 Screening Procedures Carried Out in the Organisation This section should provide, or cross-reference to, a full list of all the screening procedures carried out in the organisation. b 6.2 Guidance for Specific Screening Procedures This section should provide, or cross-reference to, a list of the guidance available for different screening procedures. A list of screening procedure specific documents available in the organisation could be included as an appendix to this overarching document. The organisation should make sure that it prioritises the development of guidance for those screening procedures assessed as high risk. The organisation should ensure that it is not duplicating other work, either nationally or locally (including checking against the local register/library of procedural documents). 7 Minimum Content of Guidance for Specific Screening Procedures This section will form the basis of the structure and content of the guidance for each specific screening procedure. The headings and prompts could be provided as an appendix to the overarching document to support the development of each specific piece of guidance. See Appendix B. This section should state what must be incorporated as a minimum in the documented process for each specific screening procedure, for example: V.2 adherence to standard operating procedures or equivalent protocols; ensuring all eligible populations are identified and offered screening; ensuring that all screening procedures are undertaken by authorised healthcare staff following specified training where necessary; where the use of a laboratory service is required that the information includes: the recording of the correct patient details; the request for the correct screening procedure; the details of the appropriate healthcare staff member for return of the screening result and subsequent action; and failsafe procedures if a sample is incorrectly labelled or insufficient, inappropriate or contaminated samples are received; where a screening procedure does not require laboratory analysis that the undertaking and outcome of this activity should be documented in the designated media; the process for recording the receipt of the screening result, the interpretation and the subsequent management plan in the appropriate media; how results are communicated to the patient and other appropriate healthcare staff members; March 2012 Page 7 of 18 An Organisation-wide Document for the Management of Screening Procedures ensuring that identified actions are taken and documented, and that the method of communication is recorded, face to face contact, phone call, letter, email, fax, etc; ensuring that robust systems are in place which involve the receipt and filing of paper held records; and the continuous performance management and monitoring of the screening procedures ordered and the management of results. 7.1 Introduction and Purpose For each screening procedure, give an overview of the rationale for the development of specific guidance. This section may refer to the specific risks of that screening procedure. 7.2 Explanation of Terms This section should list and describe the meaning of the terms used within the context of the screening procedure document. 7.3 Duties This section should a brief overview of the roles and responsibilities of the individuals who are involved in the process for the specific screening procedure. The following list is a guide and is not exhaustive: Healthcare Staff This section should include the responsibilities of healthcare staff, by discipline/role, that the organisation has identified are involved for all stages of the screening procedure. This may include adherence to standing operating procedures or equivalent protocols; requesting a screening procedure; and undertaking training as required and agreed. Administrative Staff This section should include the role expected of administrative staff in the processes surrounding screening procedures c g 7.4 Requesting the Screening Procedures This section should state the process for requesting a specific screening procedure. As a minimum this should include the levels of authority required to request the procedure. This section should state how the request for a screening procedure is recorded. 7.5 Performing the Screening Procedure This section should outline the process for performing the screening procedure. This section may cross-reference to Standard Operating Procedures. As a minimum this should include levels of competency and authority required to undertake the screening procedure. V.2 March 2012 Page 8 of 18 An Organisation-wide Document for the Management of Screening Procedures d 7.6 This section should describe the processes in place to inform the patient and other relevant healthcare staff of the results of the screening procedure, giving due consideration to confidentiality, sensitivity of results and the specific needs of the patient. This should also include the process for documenting this communication. e g f Communication of Screening Results 7.7 how the clinician treating the patient is informed of the result, including timescales; where the result is recorded; how the interpretation of the result is recorded; and how the patient is informed of the result, including timescales. Taking Action on Screening Results This section should state the actions to be taken by the clinician following the result of the screening procedure. As a minimum this should include: 8 ensuring that identified actions, for example, referral and follow-up, are documented; if communication with other healthcare professionals is required; and that the method of communication is recorded, face to face contact, phone call, letter, email, fax, etc. Equality Impact Assessment The organisation should identify who will undertake the Equality Impact Assessment which is required to consider the needs and assess the impact of this overarching document in accordance with the Organisation-wide Document for the Development and Management of Procedural Documents. The Equality Impact Assessment Tool found at Appendix E of the Organisation-wide Document for the Development and Management of Procedural Documents could be completed and form part of the body of the document, but as a minimum a statement should be included within the document to demonstrate that an Equality Impact Assessment has been carried out and that the document does not discriminate, highlighting any areas of good practice or risk areas requiring attention. h 9 Monitoring Compliance with the Document 9.1 Process for Monitoring Compliance This section should identify how the organisation plans to monitor compliance with the Organisation-wide Policy for the Management of Screening Procedures. As a minimum it should include the review/monitoring of screening procedure-specific documents against all the minimum requirements within the NHSLA Risk Management Standards. The following list is a guide to issues which could be considered within this section and should be added to where appropriate: V.2 Who will perform the monitoring? When will the monitoring be performed? March 2012 Page 9 of 18 An Organisation-wide Document for the Management of Screening Procedures 9.2 How are you going to monitor? What will happen if any shortfalls are identified? Where will the results of the monitoring be reported? How will the resulting action plan be progressed and monitored? How will learning take place? Standards/Key Performance Indicators This section could contain auditable standards and/or key performance indicators (KPIs) which may assist the organisation in the process for monitoring compliance. 10 References This section should contain the details of any reference materials reviewed in the development of the procedural document. Listed below are some useful sources of reference material: 11 10.1 Guidance from Other Organisations Department of Health (2000) Second Report of the UK National Screening Committee Department of Health (2007) Collaborative Commissioning of National Screening Programmes National Patient Safety Agency (NPSA) (2004) Right Patient Right Care National Screening Programme Standards UK National Screening Committee (2010) Managing Serious Incidents in the English NHS National Screening Programmes Associated Documentation This section should provide a cross reference to any other related organisational procedural document(s). The following list is a guide only and is not exhaustive: V.2 Patient identification Consent Patient information Incident reporting March 2012 Page 10 of 18 An Organisation-wide Document for the Management of Screening Procedures Appendix A - Template Document for the Management of Screening Procedures NHS Trust An Organisation-wide Document for the Management of Screening Procedures Version: Ratified by: Date ratified: Name of originator/author: Name of responsible committee/individual: Name of executive lead: Date issued: Review date: Target audience: V.2 March 2012 Page 11 of 18 An Organisation-wide Document for the Management of Screening Procedures Contents 1 Introduction ........................................................................................................... 14 2 Purpose .................................................................................................................. 14 3 Explanation of Terms ............................................................................................. 14 4 Duties ..................................................................................................................... 14 4.1 4.2 4.3 Duties within the Organisation ............................................................................................. 14 Committees and Groups with Overarching Responsibilities ................................................ 14 Duties External to the Organisation...................................................................................... 14 5 Education and Training .......................................................................................... 14 6 Development and Content of Guidance for Specific Screening Procedures ......... 14 6.1 6.2 7 Screening Procedures Carried Out in the Organisation ........................................................ 14 Guidance for Specific Screening Procedures ........................................................................ 14 Minimum Content of Guidance for Specific Screening Procedures ...................... 14 7.1 7.2 7.3 7.4 7.5 7.6 7.7 Introduction and Purpose ..................................................................................................... 14 Explanation of Terms ............................................................................................................ 14 Duties .................................................................................................................................... 14 Requesting the Screening Procedures .................................................................................. 15 Performing the Screening Procedure.................................................................................... 15 Communication of Screening Results ................................................................................... 15 Taking Action on Screening Results ...................................................................................... 15 8 Equality Impact Assessment .................................................................................. 15 9 Monitoring Compliance with the Document ......................................................... 15 9.1 9.2 10 10.1 11 Process for Monitoring Compliance ..................................................................................... 15 Standards/Key Performance Indicators ................................................................................ 15 References .......................................................................................................... 15 Guidance from Other Organisations ..................................................................................... 15 Associated Documentation ................................................................................ 15 Appendix A Procedures Template Document for the Local Management of Screening 15 Appendix B List of Applicable Screening Procedures............................................... 15 Appendix C Checklist for the Review and Approval of Procedural Documents ...... 15 Appendix D Version Control Sheet ........................................................................... 15 Appendix E Plan for Dissemination .......................................................................... 15 Appendix F Equality Impact Assessment Tool ......................................................... 15 V.2 March 2012 Page 12 of 18 An Organisation-wide Document for the Management of Screening Procedures Examples of the Checklist for the Review and Approval of Procedural Documents, Version Control Sheet, Plan for Dissemination and the Equality Impact Assessment Tool can all be found within the Organisation-wide Document for the Development and Management of Procedural Documents on the NHSLA website. Appendix B in the Organisation-wide Document for the Development and Management of Procedural Documents contains a flowchart to assist with the process for the creation and implementation of procedural documents. Review and Amendment Log Version No V.2 Type of Change Date March 2012 Description of change Page 13 of 18 An Organisation-wide Document for the Management of Screening Procedures 1 Introduction 2 Purpose 3 Explanation of Terms 4 Duties 4.1 Duties within the Organisation 4.2 Committees and Groups with Overarching Responsibilities 4.3 Duties External to the Organisation 5 Education and Training 6 Development and Content of Guidance for Specific Screening Procedures 7 V.2 6.1 Screening Procedures Carried Out in the Organisation 6.2 Guidance for Specific Screening Procedures Minimum Content of Guidance for Specific Screening Procedures 7.1 Introduction and Purpose 7.2 Explanation of Terms 7.3 Duties March 2012 Page 14 of 18 An Organisation-wide Document for the Management of Screening Procedures 7.4 Requesting the Screening Procedures 7.5 Performing the Screening Procedure 7.6 Communication of Screening Results 7.7 Taking Action on Screening Results 8 Equality Impact Assessment 9 Monitoring Compliance with the Document 10 9.1 Process for Monitoring Compliance 9.2 Standards/Key Performance Indicators References 10.1 11 V.2 Guidance from Other Organisations Associated Documentation Appendix A Template Document for the Local Management of Screening Procedures Appendix B List of Applicable Screening Procedures Appendix C Checklist for the Review and Approval of Procedural Documents Appendix D Version Control Sheet Appendix E Plan for Dissemination Appendix F Equality Impact Assessment Tool March 2012 Page 15 of 18 An Organisation-wide Document for the Management of Screening Procedures Appendix B - Template Document for the Management of Specific Screening Procedures NHS Trust Document for the Management of [insert name of specific screening procedure] Version: Ratified by: Date ratified: Name of originator/author: Name of responsible committee/individual: Date issued: Review date: Target audience: V.2 March 2012 Page 16 of 18 An Organisation-wide Document for the Management of Screening Procedures Contents 1 Introduction and Purpose ...................................................................................... 18 2 Explanation of Terms ............................................................................................. 18 3 Duties ..................................................................................................................... 18 4 Requesting the Screening Procedure .................................................................... 18 5 Performing the Screening Procedure .................................................................... 18 6 Communication of Screening Results .................................................................... 18 7 Taking Action on Screening Results ....................................................................... 18 Review and Amendment Log Version No V.2 Type of Change Date March 2012 Description of change Page 17 of 18 An Organisation-wide Document for the Management of Screening Procedures 1 Introduction and Purpose 2 Explanation of Terms 3 Duties 4 Requesting the Screening Procedure 5 Performing the Screening Procedure 6 Communication of Screening Results 7 Taking Action on Screening Results V.2 March 2012 Page 18 of 18
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