HOUSE OF ASSEMBLY LAID ON THE TABLE 19 February 2013 Energy Consumers’ Council 2011-2012 REPORT September 2012 CONTENTS CHAIRPERSON’S LETTER OF TRANSMISSION ...................................................... 3 1. INTRODUCTION ............................................................................................... 4 2. COUNCIL MEMBERSHIP ................................................................................. 5 2.1 Meeting Attendance ........................................................................................ 7 3. ACTIVITIES OF THE COUNCIL ....................................................................... 8 4. ELECTRICITY ISSUES ................................................................................... 12 4.1 Electricity Prices............................................................................................ 12 4.2 Electricity Transfers ...................................................................................... 14 5. GAS ISSUES................................................................................................... 16 5.1 Gas Prices ...................................................................................................... 16 5.2 Gas Transfers ................................................................................................ 18 6. WORK PERFORMED ..................................................................................... 20 6.1. Customer Protections ................................................................................... 20 6.1.1 National Energy Customer Framework (NECF).....................................20 6.1.2 Concessions ..........................................................................................21 6.1.3 Inset Networks .......................................................................................23 6.1.4 Memorandum of Understanding – Customer Hardship..........................24 6.2 Demand Side Management ........................................................................... 24 6.2.1 Solar Cities Program..............................................................................24 6.2.2 Smart Meters/ Smart Grids ....................................................................25 6.3 Energy Efficiency .......................................................................................... 26 6.3.1 Existing Schemes and Standards ..........................................................26 6.3.2 Residential Energy Efficiency Scheme ..................................................26 6.4 Energy Supplies ............................................................................................ 28 6.4.1 Supply and Demand Balance for Electricity ...........................................28 6.4.2 Transmission and Interconnector Capacity............................................28 6.5 Greenhouse Gas Abatement ........................................................................ 29 6.5.1 Carbon Price..........................................................................................29 6.6 Renewable Energy......................................................................................... 30 6.6.1 Photovoltaic (PV) Systems ....................................................................30 6.6.2 Wave Energy .........................................................................................31 6.6.3 GreenPower...........................................................................................32 6.6.4 Alternative Fuels/ Electric Vehicles........................................................33 6.6.5 Energy Battery Storage..........................................................................33 6.7 Retail Energy Price........................................................................................ 34 6.8 Wholesale Energy Price ................................................................................ 35 6.8.1 MEU Proposed Rule Change.................................................................35 6.9 Presentations................................................................................................. 37 7. WORK PLAN FOR 2012-2013........................................................................ 38 A. ABBREVIATIONS ........................................................................................... 40 B. ELECTRICITY INDUSTRY PARTICIPANTS AS AT 30 JUNE 2011 .............. 42 C. SUPPLY CAPACITY IN SOUTH AUSTRALIA ............................................... 43 D. ORGANISATIONS .......................................................................................... 45 Energy Consumers’ Council 2011-2012 Annual Report 2 CHAIRPERSON’S LETTER OF TRANSMISSION Doc Ref: 6084955 11 September 2012 Hon Tom Koutsantonis MP Minister for Mineral Resources and Energy GPO Box 2832 ADELAIDE SA 5001 Dear Minister It is our pleasure to provide you with the tenth Annual Report of the Energy Consumers’ Council of South Australia. This report covers the Council’s activities during the year 2011-2012. In particular, it covers the Council’s discussions, actions and submissions on a range of energy issues, as well as presentations given to the Council from various stakeholders in the energy sector. We would like to express our sincere appreciation to the Energy Markets and Programs Division, Department for Manufacturing, Innovation, Trade, Resources and Energy for their Secretariat assistance during the 2011-2012 year. Yours faithfully Owen Covick (Chairperson) Owen Covick Chairperson Max Baldock Deputy Chairperson Energy Consumers’ Council 2011-2012 Annual Report Max Baldock (Deputy Chairperson) 3 1. INTRODUCTION The establishment of the Energy Consumers’ Council (the Council) was a key commitment of the current Government in 2002. The Council is called upon to provide high level policy advice to the Government on energy policy issues, including pricing and the reliability of supplies and services in the South Australian energy sector. The Council reports directly to Government on a regular basis, thereby allowing representatives of energy users direct access to Government and the ability to have real and practical input into energy policy development. The Council’s Terms of Reference during the year 2011-2012 were to1: (a) Provide the Minister with high level advice regarding the price and reliability of energy supplied to consumers; (b) Provide the Minister with advice on proposals to achieve more affordable and reliable energy supplies to consumers; (c) Review and report at least annually on South Australian and interstate energy prices; (d) Review and report at least annually on factors affecting energy prices in South Australia; (e) Review and report annually on the performance of the energy entities operating in South Australia from a consumer’s perspective; (f) Advise the Minister on the practices of the electricity entities that are of note, by virtue of being either exemplary or deficient; (g) Provide the Minister with advice concerning reviews undertaken by national energy regulators, and on likely impacts and implications of national energy initiatives on South Australian energy consumers; (h) Provide the Minister with advice in relation to such matters as the Minister may request from time to time; (i) Refer matters to the Essential Services Commission of South Australia (ESCOSA) or the Energy Industry Ombudsman (EIOSA), as appropriate. The Council has established a website at www.sa.gov.au/ecc. The site provides information on the Council, its members, and activities, and copies of background papers and reports are added to the site from time to time. Minutes of meetings of the Council and sub-committees are also placed on the website, as well as the presentations given to the Council from various stakeholders in the energy sector. 1 .The Council’s Charter can be obtained from the Council’s website. Energy Consumers’ Council 2011-2012 Annual Report 4 2. COUNCIL MEMBERSHIP The members of the Council during 2011-2012 were: Chairperson Deputy Chairperson Owen Covick Max Baldock Flinders University Past President, State Retailers Association Energy Consumers’ Coalition of SA Business SA John Pike Antony Clarke (proxy) South Australian Farmers Federation South Australian Chamber of Mines and Energy Heather I’Anson Nigel Long/ Lewis Stoll The Property Council of Australia Consumers Association Australia Inc Christina Hagi/ Katharina Surikow2 Anthony Moore of South Local Government Association Helen Nichols3 ____________________________________________________________________ Representative of Household Consumers Representative of Household Consumers Jane Fisher/ Sandra Lilburn/ Tom Stead4 Rosalyn Williams/ Jo De Silva COTA SA South Australian Council of Social Service The members of the Council represent a number of diverse groups and the interests of consumer groups may vary. In general, the Council’s activities are based on a consensus of views. It should be noted, however, that in cases where a more contentious question or issue arises for discussion, the views of some of the individual organisations represented on the Council may differ. Under such circumstances a decision is made by majority of the Council and those members who voted against the motion are asked whether they wish to have their dissent formally recorded in the minutes. The Council has formed two specialist sub-committees for members to concentrate on specific areas of work. All members are invited to attend the sub-committee meetings. 2 3 4 Katharina Surikow joined the Council in December 2011 Helen Nichols joined the Council in November 2011 Tom Stead resigned as the proxy member for COTA SA in February 2012 Energy Consumers’ Council 2011-2012 Annual Report 5 The Demand Side Management (DSM) Sub-Committee examines issues associated with managing peak loads, energy efficiency and embedded generation. The Special Needs Sub-Committee (SNC) concentrates on issues which are of particular concern to low-income and vulnerable consumers, for example, disconnections, penalty payments and pre-payment programs. Energy Consumers’ Council Members Back Row: Lewis Stoll, Owen Covick (Chairperson), Katharina Surikow, John Pike, Max Baldock (Deputy Chairperson) Front Row: Rosalyn Williams, Heather I’Anson, Anthony Moore, Jane Fisher, Helen Nichols, Antony Clarke Energy Consumers’ Council 2011-2012 Annual Report 6 2.1 Meeting Attendance Attendance by Council members at meetings of the Council is shown in Table 2-1. Table 2-1: 2011-2012 Meeting Attendance Energy Consumers’ Council Special Needs Sub-Committee JOINT Special Needs/Demand Side Management Sub-Committee 11 4 4 9 2 4 11 4 4 7 4 - 10 2 2 9 4 4 2 - - 2 - - 1 7 3 1 - 11 2 4 - - - - - - 4 1 - 1 - 8 4 - 1 - - 3 1 - 4 - - TOTAL MEETINGS HELD Chairperson: Owen Covick Deputy Chairperson: Max Baldock Energy Consumers’ Coalition of SA: John Pike Consumers Association of SA Inc: Anthony Moore Representative for Household Consumers, South Australian Council of Social Service: Rosalyn Williams Proxy: Jo De Silva Representative for Household Consumers, COTA SA: Jane Fisher Proxy: Sandra Lilburn (previously Tom Stead) South Australian Farmers Federation: Heather I’Anson Proxy: Deane Crabb The Property Council of Australia – SA Division: Christina Hagi Proxies: Katharina Surikow Malcolm Creswell Business SA: VACANT Proxy: Antony Clarke South Australian Chamber of Mines and Energy: Nigel Long Proxy: Lewis Stoll Local Government Association (SA): Helen Nichols Energy Consumers’ Council 2011-2012 Annual Report 7 3. ACTIVITIES OF THE COUNCIL During 2011-2012 the Council provided advice to the Minister for Resources and Energy on a range of topics, including the potential exercise of ‘market power’ on the National Electricity Market (NEM), level of the energy concession and the Commonwealth Department of Resources, Energy and Tourism’s Draft Energy White Paper 2011. In addition, the matters addressed by the Council are described in more detail in Section 6 of this report, and include: Monitoring progress in the development of Smart Grids. Active interest in the costs and benefits of a possible rollout of Smart Meters in South Australia. Monitoring developments in the Adelaide Solar Cities Program. Monitoring developments in renewable energy technology including solar photovoltaic, wind power, wave power, geothermal and cogeneration. Issues related to the proposed rule change to address ‘Market Power’ within the NEM. Initiatives to improve energy efficiency within housing. Monitoring progress on the Government’s Residential Energy Efficiency Scheme (REES) and other programs. Ongoing coordination of the Memorandum of Understanding (MOU) - for Better Practices in the Provision of Assistance to South Australian Energy Customers Experiencing Financial Hardship and Having Difficulties in Meeting Payments for Energy Debts. Monitoring of the standing contract prices for electricity and gas. Issues related to the introduction of a carbon tax, including impact on energy prices. Monitoring developments related to inset networks. Monitoring and contributing to the development of the National Energy Customer Framework (NECF). Active interest in the development of alternative fuels and electric vehicles. Monitoring developments related to new technologies, including advances in energy battery storage. Energy Consumers’ Council 2011-2012 Annual Report 8 Table 3-1 provides a summary of meetings held by the Council, including SubCommittee meetings, during 2011-2012. Table 3-1: 2011-2012 Meeting Synopsis Energy Consumers’ Council Full Meetings: No. Date Discussion 111 6 July 2011 - Attendance by Minister for Energy MEU’s Proposed Rule Change Draft 2010/2011 Annual Report Draft letter to the Minister re MOU Hardship 112 3 August 2011 - Carbon Tax Pricing Draft letter to the Minister re MOU Hardship Draft 2010/2011 Annual Report – Subsequent Draft Work Plan 2011/12 Presentation by Dario De Bortoli, Origin “Update on Solar Cities Program” Presentation by Vince Duffy, Energy Division, Department for Transport, Energy and Infrastructure (DTEI) “MEU’s Proposed Rule Change” 113 7 September 2011 - Group Photograph for Annual Report Annual Report 2010/11 - Final Issues for Council Consideration MEU Proposed Rule Change Carbon Tax Pricing 114 5 October 2011 - SNC Sub-Committee Report - ElectraNet’s ‘Network 2035 Vision’ Consultation Paper - Energy Hardship MOU – Decision of the Minister Presentation by Christian Gerlach, Wave Rider “Update on Wave Power” 115 2 November 2011 - Letter to the Minister re Rule Change – ‘Market Power’ - MCE Rule Change Proposal – Distribution Network Planning and Expansion Framework - Concessions - Star Ratings/ Energy Efficiency Greenhouse Disclosure 116 7 December 2011 - MOU/ NECF Comparison – First Draft - Concessions - Double-Glazing Presentation by Doug Schmidt and Grant Cox, ETSA Utilities “Smart Grids/ Smart Meters” Presentation by Tom Kakoschke, Energy Markets and Programs Division, Department for Manufacturing, Innovation, Trade, Resources and Energy (DMITRE) “Energy Programs” Energy Consumers’ Council 2011-2012 Annual Report 9 117 1 February 2012 - Attendance by the Minister for Mineral Resources and Energy MOU/ NECF Comparison Draft Energy White Paper Concessions Double-Glazing/ Building Energy Efficiency Presentation by Ruth Gill, Energy Markets and Programs Division, Department for Manufacturing, Innovation, Trade, Resources and Energy (DMITRE) “Overview of GreenPower” 118 7 March 2012 - MOU/ NECF Comparison - Solar Feed-In Tariff – Retirement Villages - Work Plan Presentation by Dr Paul Kerin and Adam Wilson, ESCOSA “Update on ESCOSA” 119 4 April 2012 - Energy Bills Hardship MOU/ NECF Comparison Review of Charter Draft Energy White Paper 2011 Attendance by Mike Sinkunas, Small Business Commissioner to discuss: “Inset Networks” 120 2 May 2012 - Sub-Committee Reports – Action Items Energy Bills Hardship Draft Energy White Paper 2011 MOU Review Process Review of Charter Presentation by Dr Rocco Zito, University of South Australia “Alternative Fuels/ Electric Vehicles” 121 6 June 2012 - Objectives of the REES Scheme - MOU Review Process - Work Plan for 2012/13 Presentation by Richard Turner, Zen Energy Systems: “Energy Battery Storage” Energy Consumers’ Council 2011-2012 Annual Report 10 Special Needs Sub-Committee: 21 July 2011 - Carbon Tax Pricing 24 August 2011 - Issues for Council Consideration (per Minister’s advice): Low income households/ Electricity Standing Contract Smart Meters/ Victorian findings Star ratings/ energy efficiency in households Gas fixed charges/ decrease in gas consumption MEU proposed Rule Change – Minister’s involvement - Issues for Council consideration (per Minister’s advice) 28 September 2011 - AEMC ‘National Electricity Amendment (Potential Generator Market Power in the NEM)’ – Directions Paper 20 October 2011 - AEMC National Electricity Amendment (Potential Generator Market Power in the NEM) – Outcomes of Public Forum - Rule Change Proposals: MCE – Distribution Network Expansion Framework Planning and AER – Changes to Price Setting Rules Q & A Session with Simon Appleby, ElectraNet “Network 2035 Vision Consultation Paper” 29 February 2012 - Teleconference with Department for Resources, Energy and Tourism (Canberra) - Smart Meters Consultation Joint Special Needs / Demand Side Management Sub-Committee Meetings 21 February 2012 - Smart Meters – Comments re Consultation Process - Energy Bills Hardship 13 April 2012 - Energy Bills Hardship - Draft Energy White Paper 2011 25 May 2012 - Review of Energy Hardship MOU - Advocacy Funding Support 22 June 2012 - MOU Current Process and 2011 Retailer Reports Dealing with Household Fuel Poverty National Energy Customer Framework (NECF) Advocacy Funding Models Energy Consumers’ Council 2011-2012 Annual Report 11 4. 4.1 ELECTRICITY ISSUES Electricity Prices South Australian Retail Electricity Price Trends For a number of years, the Council has compared residential electricity bills for an average usage customer. Figure 4-1 shows the average electricity bill for a standing contract customer and for a customer on the “Best Market Offer”. The cost model assumes that an average usage customer consumes 5,000 kWh of peak electricity and 2,000 kWh of off-peak hot water per annum (consistent with the assumptions used in the ESCOSA 2005 to 2010 Electricity Distribution Price Determination).5 The Standing Contract Price line shows the typical average customer bill per annum if the customer remained on a standing contract for the entire period. It demonstrates the cost faced by a customer who has not taken out a market contract. The standing contract cost per annum following the July 2012 price increase was $2290 (GSTinclusive). The Best Market Offer line illustrates the cheapest market contract that existed at the relevant dates for the average usage customer6 described above, as determined by the ESCOSA Estimator price comparison service. The best market contract available following the July 2012 price increases was $2,006 per annum, not including other potential non-price incentives offered by retailers. Some retailers offer various nonprice incentives which should be taken into account when customers assess the best available offer. In addition, a variety of green products are on offer, including government accredited GreenPower, and these contain a range of premiums. 5 6 ESCOSA, “2005-2010 Electricity Distribution Price Determination Part A - Statement of Reasons”, page 210. Average usage customer consuming 5,000 kWh of peak electricity and 2,000 kWh of off-peak hot water per year. Energy Consumers’ Council 2011-2012 Annual Report 12 Figure 4-1: Average Usage Bill July 2001 to July 2012 Standing Contract Price South Australia Retail Electricity Prices Trend Series Best Market Offer 5000 KWh p.a plus 2000KWh p.a Off Peak Hot Water (GST Incl.) 2500 2300 2100 1900 1700 $ 1500 1300 1100 900 700 500 Jul01 Jan02 Jul02 Jan03 Jul03 Jan04 Jul04 Jan05 Jul05 Jan06 Jul06 Jan07 Jul07 Jan08 Jul08 Jan09 Jul09 Jan10 Jul10 Jan11 Jul11 Jan12 Jul12 Date Standing Contract Price In late 2010, ESCOSA established a price path for the AGL electricity standing contract tariff, which commenced on 1 January 2011 and will expire on 30 June 2014. ESCOSA’s price path utilises a Relative Price Movement index (RPM) methodology to adjust prices in line with South Australian market contract price movements within a pre-determined cap and floor. The RPM index is applied annually for the remainder of the price path. ESCOSA undertook a standing contract price adjustment for electricity, to commence on 1 July 2012. This adjustment was in line with ESCOSA’s ability to vary an existing price path or make an entirely new determination if ‘special circumstances’ exist. From July 1, 2012, the average standing contract tariff increased by approximately 18%. Contributors to the increase include network charges and carbon pricing. Increases in network costs drove an increase of 10.9% in the standing contract tariff. The Solar Feed-in Scheme component of the network costs includes an amount being sought for feed-in tariff payments incurred in 2010-11 (plus interest), an expected amount for 2011-12, and a forecast for 2012-13. The Commonwealth Government’s carbon price accounted for 4.6% of the July 2012 increase. The carbon price pass through is less than half the amount proposed by AGL as ESCOSA’s decision was based on South Australia’s carbon emissions, which are much lower than most other states due to our relatively clean generation technology. Energy Consumers’ Council 2011-2012 Annual Report 13 The Commonwealth Government’s household assistance scheme, which entitles householders to receive a combination of increased payments or tax cuts worth an average of $10.10 per week, is expected to adequately compensate the majority of South Australian householders for the carbon price pass through on their electricity and gas bills. In addition to publishing its standing contract price adjustment, ESCOSA announced research that suggests improved liquidity in the contract market may have changed wholesale electricity costs. Accordingly, on 15 June 2012, the Commission announced that it had decided to commence an investigation of the wholesale electricity component of the retail costs that make up the standing contract price. Regional Prices A tariff increase will be implemented from 1 August 2012 for customers under the Remote Areas Energy Supplies (RAES) scheme to meet increasing costs of providing electricity services to these remote communities while the Government continues to maintain a significant ongoing subsidy. After the August 2012 price increase, small to medium domestic customers will be charged on average about 5 per cent higher than equivalent on-grid consumers. General supply customers will see increases between 14 per cent and 35 per cent compared to pre August 2012 bills. 85 per cent of General Supply customers who consume less than 35,000 kWh p.a. will face an average increase of 15 per cent. Comparison of Interstate Retail Electricity Prices The following provides a summary of recently announced increases in standing contract prices for residential customers to apply from 1 July 2012 in South Australia and other jurisdictions: 4.2 South Australia - 18 per cent NSW - 11.8 per cent (Integral), 19.7 per cent (Country Energy) and 17.9 per cent (Energy Australia) Qld - no changes to current tariff rate plus carbon price WA - 29 per cent (regulated) / 21 percent (ave. across all tariff classes) ACT - 17.74 per cent Tasmania - 10.56 per cent Electricity Transfers As at 30 June 2012, there had been 693,531 South Australian small customer transfers to an electricity contract with another retailer for the 5 year period since 1 July 2007.7 These transfer figures only include the number of customers transferring to another retailer, and not those taking out a different contract with the same retailer. They also 7 Based on electricity customer transfer figures published by NEMMCO/AEMO. transfers for some customers. Energy Consumers’ Council 2011-2012 Annual Report Note that these figures include multiple 14 include multiple transfers (i.e. where a single customer has moved to a number of contracts in succession, each move would be recorded as a transfer). Figure 4-2 shows a comparison of the monthly small customer electricity gross switching rate from July 2007 for South Australia relative to Victoria, New South Wales and Queensland, based on the AEMO published transfer figures. Electricity full retail contestability (FRC) commenced in Victoria and New South Wales in January 2002, a year earlier than in South Australia, while electricity FRC commenced more recently in Queensland in July 2007. As can be seen from figure 4-2, aside from the high level of activity in mid 2007-2008 and the monthly peak in early 2008-2009, the level of switching in South Australia has remained relatively steady until early 2010/2011. From August 2010, electricity switching rates started increasing sharply, peaking in May 2012. Figure 4-2 Small Customer Monthly Electricity Gross Switching Rate 3.5% 3.0% Percentage (%) 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% Jul- Sep- Nov- Jan- Mar- May- Jul- Sep- Nov- Jan- Mar- May- Jul- Sep- Nov- Jan- Mar- May- Jul- Sep- Nov- Jan- Mar- May- Jul- Sep- Nov- Jan- Mar- May07 07 07 08 08 08 08 08 08 09 09 09 09 09 09 10 10 10 10 10 10 11 11 11 11 11 11 12 12 12 Month SA Energy Consumers’ Council 2011-2012 Annual Report VIC NSW QLD 15 Table 4-1 shows retailer market shares for South Australian residential electricity customers, comparing the position for different periods, from and including 30 June 2008. Table 4-1: South Australian Residential Electricity Customer Market Shares (by customer numbers) Retailer June 2008 June 2009 June 2010 June 2011 December 2011 Standing contract 32% 30% 27% 25% 24% 26% 26% 28% AGL Market Contract 24% Sub total AGL (1) 25% (1) 56% 55% 53% 51% 52% Origin Energy 15% 16% 18% 20% 18% TRUenergy 13% 13% 13% 12% 12% Simply Energy 10% 9% 8% 8% 9% 0% 1% 8% 8% 8% 100% 100% 100% 100% 100% All others Total Notes: (1) Includes Powerdirect (2 per cent), which was purchased by AGL in 2007. 5. GAS ISSUES 5.1 Gas Prices On 28 July 2004, South Australia introduced FRC to the gas market. Tables 5-1 and 5-2 compare the maximum Origin Energy standing contract prices for gas consumption (Adelaide region) over the past five years. Table 5-1: Residential Gas Tariffs for the Adelaide Region (Excl GST) 1 Jul-08(1) 1-Jul-09 1-Jul-10 1-Aug-11(2) 1-Jul-12 Ave. annual change (%) Supply Charge $ per quarter: 44.27 47.44 49.62 55.2 58.96 7 For the first 4,500 megajoules per quarter (c/MJ): 1.9652 2.004 2.047 2.42 3.018 12 and for each additional MJ per quarter thereafter (c/MJ): 1.2929 1.345 1.397 1.38 1.578 5 Notes: (1) The first year of a three year price path covering 1 July 2008 until 30 June 2011. (2) The first year of a three year price path covering 1 July 2011 until 30 June 2014. Energy Consumers’ Council 2011-2012 Annual Report 16 Table 5-2: Gas Tariffs for Small & Medium Enterprises (<1TJ p.a.) for the Adelaide Region (Excl GST) 1-Jul-08 1-Jul-09 1-Jul-10 1-Jul-11 1 Jul-12 Ave. annual change (%) Supply Charge $ per quarter: 75.69 79.95 84.92 95.05 101.33 8 For the first 25,000 megajoules per quarter (c/MJ): 1.4257 1.474 1.551 1.73 2.065 10 For the next 65,000 megajoules per quarter (c/MJ): 1.4096 1.463 1.538 1.71 2.051 10 and for each additional MJ per quarter thereafter (c/MJ): 1.0454 1.083 1.106 1.22 1.464 9 ESCOSA released its final gas standing contract price determination in June 2011 that applies to Origin Energy customers who consume less than 1 Terajoule of gas per annum and remain on the standing contract. The determination covers the period 1 July 2011 to 30 June 2014. ESCOSA’s final determination provided for an increase of $84 per annum in the annual bill of an average residential customer consuming 21,000 megajoules (MJs) per annum (or 13.81 per cent) for the financial year 2011/2012. This increase is comprised of an $18 (or 6.32 per cent) increase in the retail component and a $66 (or 20.09 per cent) increase in Envestra’s distribution component. On 15 June 2012, ESCOSA published its decision on a price adjustment to the gas standing contract price, to apply from 1 July 2012. This price adjustment for the 2012/2013 financial year will result in an increase in the gas bill of an average residential customer consuming 21GJ per annum by $122.77 per annum or 17.7%, resulting in a total annual bill of $815.54 (GST exclusive). This increase is made up of $85.39 (or 12.3%) attributable to Envestra’s distribution component. This increase incorporates the January 2012 decision by the Australian Competition Tribunal (ACT) to partly uphold an Envestra appeal in relation to its final price determination. There is also an additional pass through of Origin’s carbon tax costs equalling $30.87 (or 4.5%) of the overall increase in an average household consumer’s average gas bill. In addition, the AER has approved a cost pass through for the impact of the carbon price on Envestra’s gas distribution network, which equates to a $10.84 per annum increase in a household’s gas bill. This approved amount will be passed through Energy Consumers’ Council 2011-2012 Annual Report 17 directly to gas standing contract tariffs, and is additional to the increase approved by ESCOSA applying from 1 July 2012. As at December 2011, approximately 24 per cent of residential gas customers were on the standing contract. To show the comparison of the gas standing contract price and the best gas only market contract price for an average residential customer (consuming 21GJ per annum), the ESCOSA price comparison service was used. The result showed that the gas standing contract tariff would cost the average residential customer $909 per annum (GST inclusive), with the best gas only market contract available to customers costing $715 per annum. 5.2 Gas Transfers As at 30 June 2012, there had been 207,586 South Australian small customer transfers to a gas contract with another retailer for the 5 year period since 1 July 2007.8 These transfer figures only include the number of customers transferring to another retailer, and not those taking out a different contract with the same retailer. As is the case for electricity (refer Section 4-2), these transfer figures may include multiple transfers (i.e. where a single customer has moved to a number of contracts in succession, each move would be recorded as a transfer). Figure 5-1 shows a comparison of the monthly small customer gas gross switching rate from July 2007 for South Australia relative to Victoria, combined NSW & ACT, and Queensland. Gas FRC commenced in NSW in January 2002, Victoria in October 2002, and for Queensland from July 2007. 8 Based on gas customer transfer figures published by NEMMCO/AEMO. Note that these figures include multiple transfers for some customers. Energy Consumers’ Council 2011-2012 Annual Report 18 Figure 5-1 Small Customer Monthly Gas Gross Switching Rate 3.5% 3.0% Percentage (%) 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% Jul- Sep- Nov- Jan- Mar- May- Jul- Sep- Nov- Jan- Mar- May- Jul- Sep- Nov- Jan- Mar- May- Jul- Sep- Nov- Jan- Mar- May- Jul- Sep- Nov- Jan- Mar- May07 07 07 08 08 08 08 08 08 09 09 09 09 09 09 10 10 10 10 10 10 11 11 11 11 11 11 12 12 12 Month SA VIC NSW QLD Table 5-3 shows retailer market shares for South Australian residential gas customers, comparing the position for different periods, from and including 30 June 2008. Table 5-3: South Australian Residential Gas Customer Market Shares (by customer numbers) June 2008 June 2009 June 2010 June 2011 December 2011 Standing contract 38% 33% 28% 25% 24% Market Contract 20% 23% 25% 26% 28% 58% 56% 53% 51% 52% AGL 19% 21% 25% 27% 26% TRUenergy 14% 13% 15% 14% 15% Simply Energy 9% 9% 7% 7% 7% 100% 100% 100% 100% 100% Retailer Origin Energy Sub total Origin 9 Total 9 Column totals may not equal 100 as a consequence of rounding. Energy Consumers’ Council 2011-2012 Annual Report 19 6. WORK PERFORMED At the beginning of the 2011-2012 year, the Council identified a number of key energy policy areas requiring the Council’s attention, including as follows: Customer Protections Demand Side Management Energy Efficiency Energy Supplies Greenhouse Gas Abatement Renewable Energy Retail Energy Price Smart Grids Wholesale Energy Price The outcomes of the Council’s work in these areas are described below. 6.1. Customer Protections 6.1.1 National Energy Customer Framework (NECF) The NECF had been planned to commence operation on 1 July 2012 as a national10 regime for the sale and supply of electricity and gas by retailers and distributors to retail customers. It comprises national Laws, Rules and Regulations that contain a range of consumer protections and represent a significant step toward a simplified regulatory regime for retailers and distributors. The NECF is part of a cooperative Commonwealth, State and Territory regime and is the next step in the program of national energy reforms led by the Ministerial Council on Energy (MCE)11 under the Council of Australian Governments (COAG) Australian Energy Market Agreement (AEMA). The commencement of the NECF requires: the proclamation of the: o National Energy Retail Law (South Australia) Act 2011; o Statutes Amendment (National Energy Retail Law) Act 2011; and o Part 1 and Part 3 of the National Energy Retail Law (South Australia) (Implementation) Amendment Act 2012 making of the: o National Energy Retail Regulations 2012; o National Gas (South Australia) (National Energy Retail Law) Variation Regulations 2012; and o National Electricity (South Australia) (National Energy Retail Law) Variation Regulations 2012 10 11 NECF legislation not applicable in Western Australia or Northern Territory. The Ministerial Council on Energy (MCE) has been replaced by the Standing Council on Energy and Resources (SCER). Energy Consumers’ Council 2011-2012 Annual Report 20 and making of the following Rules by the South Australian Minister for Mineral Resources and Energy (the Minister): o National Energy Retail Rules; o National Electricity (National Energy Retail Law) Amendment Rule 2012; o National Gas (National Energy Retail Law) Amendment Rule 2012; and o National Gas Retail Market Amendment Procedures 2012. The NECF will first apply in Tasmania and the Australian Capital Territory. On 1 July 2012, South Australia’s legislative package to implement the NECF was still being considered by South Australian Parliament. The South Australian Government, however, remains committed to adopting the national regime as soon as possible. The Council has been advised that generally, the framework offers similar consumer protections as the existing regulatory regime in South Australia, with the addition of a requirement on retailers to develop a customer hardship policy with approval by the AER. The Council recognises the importance of a national regulatory framework and will continue to keep abreast of the issues arising from the development of such a framework. 6.1.2 Concessions During the year the Council considered the impact of rising energy costs on vulnerable customers and the current rate of the South Australian energy concession. Effective from 1 July 2011 the concession increased from $150 per year to $158 per year, with a further increase of 5 per cent effective as at 1 July 2012, which will take the concession amount to $165 per year. While the Council welcomed these increases in the energy concession, it remains concerned about access to concessions and the take-up rate, with many eligible customers being unaware of the concessions available to them. In particular, new arrivals to the country can have poor literacy and numeracy skills, and there is now very little assistance available in this regard since the closure of Families SA to the general public on 1 July 2011. The subject of access to such assistance was discussed with the Minister during his attendance at the Council’s 1 February 2012 meeting, with a letter providing further advice concerning these discussions subsequently being sent to the Minister from the Council on 10 February 2012. The Council is further concerned about the rate of increase in the energy concession, noting that energy prices are increasing at a much higher rate than the level of concession (refer Table 6-1). The Council is of the view that an alternative method of managing the rate of the concession is needed and in its letter to the Minister dated 10 May 2012, the Council acknowledged the 5% increase in the concession as at 1 July 2012, but stated that it believes that an appropriate indexing arrangement in line with the cost of energy would result in a fairer concession system. This would be of great benefit to people on low incomes and provide some assistance to enable them to pay their energy bills. Energy Consumers’ Council 2011-2012 Annual Report 21 Table 6.1: Energy Concessions compared with Residential Electricity Prices July 2002 – August 2011 ENERGY CONCESSIONS COMPARED WITH RESIDENTIAL ELECTRICITY PRICES JUL 2002-AUGUST 2011 30 20 10 0 Jul-02 Jul-03 Jul-04 Jul-05 Jul-06 Jul-07 Energy concession in $10's Jul-08 Jul-09 Aug-10 Jan-11 Aug-11 Residential Annual Electricity Prices in$100's Additionally, the escalating rate of the fixed supply charge for both electricity and gas has been a further cause of concern and subsequent discussion for the Council. Consumers can take measures to reduce their energy consumption and also improve the energy efficiency of their homes and businesses in order to reduce costs, but there is no action that can be taken to reduce the fixed supply charge applicable to both electricity and gas. Table 6.2 below, clearly illustrates how these increases in energy supply charges are outstripping concession increases, causing significant financial hardship for vulnerable members of the community. Energy Consumers’ Council 2011-2012 Annual Report 22 Table 6.2: Energy Concessions compared with Annual Cumulative Residential Electricity Supply Charge Increases - July 2007 – July 2012 These tables were also included in the Council’s letter to the Minister dated 10 May 2012. 6.1.3 Inset Networks In December 2011, the AER developed the Exempt Selling Guideline which outlines the regulatory framework for insert networks under the NECF. The exemptions regime captures such situations by exempting these types of entities from the requirement to hold a retailer authorisation. The Retail Law and Rules set out the exemptions regime, and the AER is responsible for regulating exempt persons and placing conditions on exemptions. The AER is authorised to exempt persons or classes of persons from the requirement to hold a retailer authorisation. The Retail Rules provide for three different types of exemption: deemed exemptions, registrable exemptions, and individual exemptions The guideline explains how to apply for an individual exemption, and how to obtain a registrable exemption (by registering with the AER as belonging to a class of registrable exemption). It also discusses the factors that the AER will consider in assessing individual exemption applications. The guideline sets out the various classes of deemed and registrable exemptions, and the conditions attached to each class of deemed and registrable exemption. Energy Consumers’ Council 2011-2012 Annual Report 23 The Council also notes that once South Australia implements NECF, regulation of inset networks will transfer from ESCOSA to the AER. 6.1.4 Memorandum of Understanding – Customer Hardship The Council played a significant role and was the core driver in establishing a Memorandum of Understanding (MOU) for ‘Better Practices in the Provision of Assistance to South Australian Energy Customers Experiencing Financial Hardship and Having Difficulties in Meeting Payments for Energy Debts’. The MOU, which was officially signed on 11 January 2008, commits the South Australian Government, energy retailers and community agencies to the objective of assisting energy customers experiencing hardship to manage their payments for the supply of energy, so that they remain connected to an energy supply. A process for a review of the MOU is presently being considered by the Minister. This review will need to be considered in light of implementation of the NECF in 2012. In May/June 2012, in line with the requirements of the MOU, review reports for 2011 were received by the Council from all retailers who are signatories to the agreement. A consolidated copy of the reports will be provided to the Minister for Mineral Resources and Energy and the Minister for Communities and Social Inclusion. 6.2 6.2.1 Demand Side Management Solar Cities Program The Solar Cities program is a $94m Australian Government initiative across 7 locations nationally. The lead proponent of the program in South Australia is Origin Energy. The program objectives are to: successfully implement solar PV, price smart metering and energy efficiency products to test the barriers of take-up of these products; obtain data on the impact of the products and technologies on consumer behaviour; and maintain an ongoing consumer engagement with the program. The program, which ends on 30 June 2013, involves the market trial of products, introduction of new technology and community engagement strategies including: solar energy for selected community housing sites, commercial and iconic sites; the roll-out of a trial number of smart meters in homes and businesses that it is expected will assist consumers in monitoring their energy use and save electricity, and help electricity providers better understand consumer choices; the provision of a number of free energy efficiency and information packages, ceiling insulations, reviews and upgrades will be provided to trial households and commercial customers, to support energy efficient choices; and; encouraging 100,000 homes to take up GreenPower. Energy Consumers’ Council 2011-2012 Annual Report 24 The Adelaide Solar City program includes approximately 130,000 homes with 300,000 residents, involving four Councils covering an area up to 30 kms north of Adelaide. The Council is maintaining a watching brief on developments in this area and in August 2011 Dario De Bortoli of Origin Energy gave a presentation to the Council as an update on the Solar Cities Program. 6.2.2 Smart Meters/ Smart Grids On 29 February 2012 an SNC Sub-Committee teleconference was conducted with staff of the Department of Resources, Energy and Tourism (RET) in Canberra so that the Council could provide input to RET’s ‘Smart Meters Consumer Protections and Pricing Policy Paper.’ The following main points arose from these discussions: by the end of 2012 every Victorian household should have a Smart Meter (SM); resulting operational efficiencies will include remote reading of meters, a reduction in costs and an increase in billing accuracy. It will also allow consumers to make informed choices; the deployment of SM’s will involve pricing reform to address peak demand; the framework to be in place by June 2012 will allow jurisdictions to make decisions related to this deployment, which is likely to be retailer/market led, with a mixture of metering involved. The Council members present felt that the there were specific issues which should be taken into consideration, including the following; information asymmetry between consumers and their retailers is critical, therefore, the availability of an ‘information hub’ will be important; in order for consumers to benefit from new pricing arrangements they need to be able to make informed choices. Consumers will be offered various tariffs for peak and off peak usage, or a flat tariff, but many low income households will not be able to change their usage; people with poor English language skills may have difficulty when salespeople call at their door. Strategies will therefore be needed to help educate the wider community to be able to understand the information provided by SM’s; any specific issues related to non-metropolitan consumers should be taken into account; and the notification in advance of emergency power cuts via SM’s would be beneficial. The Council will continue to monitor the introduction of Smart Meters within Victoria, so that information is to hand related to the potential usage of these meters within South Australia. Energy Consumers’ Council 2011-2012 Annual Report 25 6.3 Energy Efficiency 6.3.1 Existing Schemes and Standards The South Australian Government has a number of policies and programs in place to improve the energy efficiency of homes and businesses. These include: adoption, from September 2010, of the energy efficiency requirements for new homes and commercial buildings in the 2010 Building Code of Australia; adoption of minimum energy performance standards and/or labelling requirements for a wide range of energy consuming products including air conditioners, televisions, refrigerators and lighting; the Residential Energy Efficiency Scheme (see section 6.3.2 below); South Australia’s water heater installation requirements, through which most water heaters installed into new and established dwellings need to be either high efficiency gas, solar or electric heat pump systems; measures to manage the energy use of air conditioners in South Australia, including implementation of national energy efficiency requirements, supporting implementation of the energy efficiency requirements for new dwellings and working with industry on improving air conditioner installation practices; and the Building Innovation Fund, which aims to demonstrate innovative ways to reduce the carbon footprint of existing commercial buildings. The Government also participates, with other jurisdictions, in implementation of national measures through the National Strategy on Energy Efficiency. Key measures include the development of national building and equipment energy efficiency standards and measures to improve the energy efficiency of commercial and industrial businesses. South Australia’s Strategic Plan includes two targets to improve energy efficiency – one for dwellings and one for government buildings. Many of the measures described above contribute to the target for improving energy efficiency in dwellings. An Energy Efficiency Action Plan describes the measures the South Australian Government is taking to improve the energy efficiency of government operations. Improvements have come from moving to more efficient buildings, refurbishments, using more efficient equipment and behaviour change programs. The Energy Efficiency Action Plan is to be reviewed in the second half of 2012. 6.3.2 Residential Energy Efficiency Scheme The Residential Energy Efficiency Scheme (REES), an energy efficiency incentive scheme for households, was announced by the former Premier, the Hon Mike Rann MP on 18 February 2008 and commenced in South Australia on 1 January 2009. It requires electricity and gas retailers to meet targets each year which are about improving energy efficiency in the residential sector. It has a particular emphasis on benefiting low income households. Energy Consumers’ Council 2011-2012 Annual Report 26 Energy retailers are required to meet annual greenhouse gas reduction targets, which commenced at 155,000 tonnes in 2009 increasing to 410,000 tonnes in 2014, and 35% must come from activities provided to low income households. They meet these targets by offering households incentives to retrofit energy saving measures (such as energy efficient lighting, water efficient showerheads and ceiling insulation). They must also ensure they deliver a set number of energy audits to low-income households - 3000 audits in 2009, 5000 audits in 2010 and 2011 and 5,667 audits in 2012, 2013 and 2014. Participation is voluntary for households and they can do so regardless of whether they own or rent. By participating, households can save energy, save money on their energy bills and help the environment by reducing greenhouse emissions. It will also assist South Australian households prepare for future energy price increases. The Essential Services Commission of South Australia (ESCOSA), as scheme administrator, reports annually to the Minister on the performance of energy retailers towards achieving their REES targets. ESCOSA’s reports on the first three years of the scheme - 2009 to 2011, show that almost all targets were achieved in these years. The Council considers a scheme designed to assist South Australian households in these ways, particularly low income households, to be vitally important. The Council would be keen to obtain further information of particular benefits to consumers and to ensure that follow-up contact takes place to track the ongoing effectiveness of the scheme. The Council is concerned that the scheme needs to be better targeted towards low income households. The Council’s prefers that audits should be conducted on site, rather than via telephone. This would be particularly beneficial in the case of consumers who are new arrivals and who possibly have language difficulties. At its 6 June 2012 meeting, the Council received and noted information on the progression of the scheme and looks forward to further discussions on the progress of REES in 2012-2013. DMITRE is about to commence the review of the REES required by the regulations. DMITRE will consult with key stakeholders in mid-July 2012, gathering their views and information to assist in advising the Minister on the scope of the REES review and the preparation of a public Issues Paper to be released in mid-August. DMITRE plans to release a consultation draft report and recommendations by the end of April 2013, with a final report to be provided to the Minister by the end of June 2013. The DMITRE review will also be informed by the ESCOSA cost-benefit analysis of Stage 1 of the REES, which was released on 29 June 2012. The Council will be interested in contributing towards this process. Energy Consumers’ Council 2011-2012 Annual Report 27 6.4 6.4.1 Energy Supplies Supply and Demand Balance for Electricity The South Australian electricity supply and demand balance is calculated each year by AEMO and published in the Electricity Statement of Opportunities (ESOO). Summer is the period of greatest demand. The 2012 ESOO indicates 2012/13 summer generation capacity of 4,091 megawatts (MW) and assumed generation capacity available for the maximum demand of of 3,230 MW. The maximum demand capacity is lower because of the assumed availability of wind and some other plant at the time of maximum demand. The 2012 ESOO indicates that for 2012/13 under medium economic growth, there is a 10 per cent probability of exceeding a summer forecast demand of 3,271 MW. As electricity supply and demand varies dynamically over time, the AEMO 2012 ESOO forecasts, using the above supply and demand assumptions, the future time at which the reserve excess of supply over demand becomes insufficient to maintain the standard supply reliability levels. If no new generation or demand mitigation options above those forecast by AEMO are forthcoming, the Low Reserve Condition is reached, under medium economic growth, in 2019/20, when 24 MW is required. AEMO publishes the reserve deficit information for each region of the National Electricity Market to ensure that market participants are aware of investment opportunities based on market conditions. 6.4.2 Transmission and Interconnector Capacity The operator of transmission lines of 132 kilovolts and above, ElectraNet is required to ensure that it has sufficient transmission capacity to ensure circuits are available to supply demand 99.47 per cent of the time. Financial penalties are applied by the AER if circuit availability is below 99.10 per cent. In the most recent calendar year, 2011, ElectraNet’s total circuit availability, accounting for regulated exemptions, was above target at 99.59 per cent. There are two transmission interconnectors between South Australia and Victoria, the Heywood and Murraylink interconnectors. The design limits for import transfer capacity on these interconnectors are 460 MW for Heywood and 220 MW for Murraylink individually and 580 MW in a combined configuration. Actual network conditions can reduce the effective transfer capacity. Periods of high demand impose thermal and voltage stability limits, the capacities of transmission elements connecting to the interconnectors can limit flows and the combined transfer capacity of the interconnectors is less than the sum of the individual capacities due to network transfer limitations. Energy Consumers’ Council 2011-2012 Annual Report 28 6.5 6.5.1 Greenhouse Gas Abatement Carbon Price The Commonwealth’s Clean Energy Future package, incorporating the key reform of a carbon price, is expected to provide an effective measure to transition the economy towards a low carbon future. The package puts into place an interim emissions reduction target for Australia of 5% by 2020 on 2000 levels, and an 80% reduction target by 2050 on 2000 levels. Carbon pricing commenced on 1 July 2012 at a price of $23/tonne of carbon dioxide equivalent, rising by 2.5% per annum in real terms before converting to a flexible price cap and trade emissions trading scheme on 1 July 2015. Around 500 of Australia’s largest polluters (25 located in South Australia) are covered by carbon pricing, including the sectors of stationary energy, waste, rail, domestic aviation and shipping, industrial and fugitive emissions. Agriculture and forestry will not be covered, but will be able to generate carbon offsets. Household and light commercial fuel use will not be subject to the carbon price. The Commonwealth has modelled that a household’s average weekly expenditure is estimated to increase by $3.30 per week for electricity and $1.50 per week for gas as a result of the introduction of the carbon tax. ESCOSA has allowed a lower carbon price pass through for the South Australian electricity and gas standing contracts, equating to a 4.6% increase (or $1.34 per week) in an average household’s electricity and a 4.5% increase (or $0.59 per week) in an average household’s gas bill. In addition, the AER has approved a cost pass through for the impact of the carbon price on Envestra’s gas distribution network, which equates to a $10.84 per annum increase in a household’s gas bill. Standing contract prices are charged to small residential and business customers who choose not to move onto a market contract. The Commonwealth has modelled assistance to households to be $10.10 per week on average. On 16 September 2011, the Council wrote to the Minister to advise of preliminary discussions which had taken place on matters related to the possible effects on consumers of the introduction of carbon pricing. The view of the Council was that although it appeared that pensioners would be adequately compensated, there were concerns of the impacts on people receiving the ‘Newstart’ allowance, those not in family units covered by more general rebates, including those on incomes below the tax free threshold, the unemployed, new arrivals and students. Energy Consumers’ Council 2011-2012 Annual Report 29 While noting the proposed assistance to certain industries, the Council is concerned about the potential adverse impact on businesses that do not have high greenhouse gas emissions, are trade exposed and therefore cannot easily pass costs onto customers, such as small agricultural businesses. The members of the Council will be carrying out further work on this subject and will provide an update to the Minister on relevant issues in the future. 6.6 6.6.1 Renewable Energy Photovoltaic (PV) Systems The South Australian Government implemented the Solar Feed-in Scheme from 1 July 2008. The Scheme is the first of its kind in Australia and designed to reward solar owners for their investment and encourage uptake of rooftop solar systems, paying 44c / kWh to an eligible customer with a solar photovoltaic system that feeds electricity into the grid. The Scheme has been very successful in promoting the uptake of solar systems. As at 30 April 2012, there are approximately 101,000 solar customers who have installed a grid-connected solar system and approximately a further 21,000 persons with approval to connect a solar system to the grid. As a result of a review of the Scheme, the Government announced its decision to make a number of changes to the Scheme. The Parliament passed amendments to the Scheme in June of 2011 and these have acted to limit the cost impacts on all electricity customers who fund it through network charges included in their bills. The amendments also provided the solar industry and customers with a transition away from public support. Specifically, the Parliament made the following changes: The 44c / kWh feed-in tariff closed to new entrants from 1 October 2011. Those in this category are eligible to receive it until 30 June 2028. New entrants to the scheme between 1 October 2011 and 1 October 2013 are eligible for a 16c / kWh feed-in tariff payable up to 30 September 2016. For solar customers with approval to connect from 1 September 2010 (from the Government’s announcement): - The feed-in tariff is limited to one generator per customer and the first 45 kWh per day exported to the grid. - Solar systems may be excluded from receiving the feed-in tariff if, in the opinion of ETSA Utilities, they are operating for the dominant purpose of feeding-in to the grid. Persons who upgrade their solar system from 1 October 2011 will become ineligible to receive the 44c / kWh or 16c / kWh feed-in tariff. Customers will also cease to receive the feed-in tariff for their solar system if it is disconnected and moved to another site on the network. Energy retailers who contract with eligible solar customers are obligated to pay at least the minimum rate for the power as determined by ESCOSA. In terms of the cost of the Solar Feed-in Scheme, ETSA Utilities has submitted its 2012-13 pricing proposal to the Australian Energy Regulator. It contains ETSA Energy Consumers’ Council 2011-2012 Annual Report 30 Utilities’ proposed recovery of costs associated with the Solar Feed-in Scheme for feed-in tariff payments incurred in 2010-11 (plus interest), an expected amount for 2011-12, and a forecast for 2012-13. The Council has had concerns regarding the impact on all electricity consumers, (and particularly on low income users), who share the cost of subsidising the costs of the Solar Feed-in Scheme. Recent delays in ETSA meter installation have also been an area of concern. The Council supports the principle of Governments taking appropriate steps to encourage consumers who can afford to do so to engage with alternative, more environmentally friendly methods of electricity generation. In addition, the work of the Council has led it to the view that protection of solar access for those consumers who have installed PV solar systems on their properties represents a matter of some concern. The primary concern is the impact of new development and placement of trees on neighbouring properties that could cause the loss of enough sunlight to render systems either unproductive or inoperable. The Council believes that the incentives offered by the State Government appear to have been very successful to date and have resulted in increased numbers of consumers installing these environmentally sustainable PV systems. It is therefore considered by the members to be important that these consumers are able to have security of access to adequate sunlight to run their systems effectively. It is noted that recent initiatives and reforms to the planning and development system have the potential to impact on the installation of solar technology in residential properties and whilst there have been some improvements in protection for the rights of owners of PV systems, the Council members are concerned that these improvements do not go far enough. The Council retains an interest in this subject and will continue to monitor possible future impacts on consumers. The work of the Council has involved extensive discussion on the subject of PV systems, including their method of operation, pricing methodologies used by retailers supplying the systems to consumers and GST implications for owners of such systems. There has also been extensive discussion within the Council on the need for easier access for consumers to relevant information in order to make an informed choice regarding solar PV systems. 6.6.2 Wave Energy Wave energy is one of the most environmentally benign ways to generate electricity, with more predictability than solar and wind and higher power density. It is an immense untapped resource – 2 terawatts, double the current world electricity produced, could be produced from the oceans via wave power. It is estimated that 146,000MW’s of wave energy resource exists in Australia, almost triple Australia’s total power capacity. Energy Consumers’ Council 2011-2012 Annual Report 31 Areas of the Southern Ocean have the most wave energy. However, 80% of present wave energy activities are based in the United Kingdom. There are challenges to the commercial viability of the technology, however, including: regulatory and development issues infrastructure issues conflicts of use funding availability government policy In October 2011 the Council received a presentation by Christian Gerlach of Wave Rider Energy as an update on the topic of “Wave Energy.” The Council will continue to monitor developments in this emerging technology. In November 2011 the Minister joined Wave Rider Energy in launching a pilot wave energy plant into the Port River where it will undergo a period of commissioning before being towed to the Eyre Peninsula and installed just off Elliston. It is expected that it will begin operating as part of a pilot project during July 2012. For the first year, no energy will reach the shore as further testing is carried out. The company aims to deploy a working demonstration plant of approximately 1 MW in 1-2 years with the potential to power around 500 homes. 6.6.3 GreenPower GreenPower is a voluntary government accredited program that enables energy providers to purchase renewable energy on a consumer’s behalf, with the program guaranteeing that the renewable energy purchased meets stringent environmental standards. The GreenPower program aims to: facilitate installation of renewable energy generators across Australia beyond mandatory requirements; encourage growth in consumer demand for renewable energy; provide consumer choice for, and increase confidence in, credible renewable energy products, increase consumer awareness of these products; and decrease greenhouse gas emissions associated with electricity generation. Consumers have a choice as to how much GreenPower they purchase, ranging from 10% to 100% of their energy requirements and costing from $1.00 to $5.50 per week. The Commonwealth Government’s Department of Climate Change and Energy Efficiency will factor in sales of GreenPower as additional to mandatory renewable energy targets for the purpose of setting future carbon emissions caps. In February 2012 the Council received a presentation on the GreenPower program from Ruth Gill of the Energy Markets and Programs Division, DMITRE. Energy Consumers’ Council 2011-2012 Annual Report 32 6.6.4 Alternative Fuels/ Electric Vehicles Increasing concerns with climate change, urban air quality, fuel prices and energy security issues has led to interest in the development of alternative fuels and consideration of electric vehicles. The South Australian Government itself is supportive of commercially viable, low emissions alternative fuel sources and has implemented a range of initiatives and support measures to this effect. To help stimulate demand for biodiesel and Compressed Natural Gas (CNG), the South Australian Government has obtained the agreement of the operators of the metropolitan public transport bus fleet to use either biodiesel blends including B5 (5% biodiesel) and B20 (20% biodiesel) for its diesel-fuelled metropolitan bus fleet or CNG. The South Australian Government has also provided funding for research and development into second generation biofuel feedstocks. In conjunction with the Commonwealth, the South Australian Government funds the South Australian Research and Development Institute (SARDI) to undertake research initiatives into developing plant feedstocks, such as mustard seed oil, and microalgal feedstocks to produce biofuels and a range of high-value co-products and chemicals traditionally synthesised from crude oil. Electric vehicles are also being considered as part of a broader Low Emissions Vehicle Strategy (LEVS) designed to provide a strategic approach to accelerating the uptake of low emission vehicles in South Australia. The South Australian Government recognises that electric vehicles may offer a range of economic and environmental benefits that some consumers will be willing to pay for but that challenges still exist that need to be addressed before their widespread application can be assured. The main issue is how to manage their presence without affecting the security and stability of the electricity network. Accordingly, the South Australian Government is participating in the AEMC’s review of energy market arrangements for electric vehicles and natural gas vehicles to consider the key issues to be addressed to ensure energy markets can facilitate their uptake. Going forward, the South Australian Government supports working with Distribution Network Service Providers to ensure suitable incentives are developed to drive appropriate charging behaviour. On 2 May 2012 the Council received a presentation from Dr Rocco Zito of the University of South Australia on the subject of Alternative Fuels/ Electric Vehicles. 6.6.5 Energy Battery Storage One of the characteristics of electricity supply is that the amount of electricity that can be generated is relatively fixed over short periods of time, although demand for electricity fluctuates throughout the day. Developing technology to store electrical energy so it can be available to meet demand whenever needed would represent a Energy Consumers’ Council 2011-2012 Annual Report 33 major breakthrough in electricity distribution. Helping to try and meet this goal, electricity battery storage devices can manage the amount of power required to supply customers at times when need is greatest, which is during peak load. These devices can also help make renewable energy, whose power output cannot be controlled by grid operators, smooth and dispatchable. They can also balance microgrids to achieve a good match between generation and load. Storage devices can provide frequency regulation to maintain the balance between the network's load and power generated, and they can achieve a more reliable power supply for high tech industrial facilities. Therefore new technology, such as energy battery storage, has the potential to provide substantial improvements to the electricity supply industry. Of particular interest to the Council was the potential for Home Energy Storage Systems to enable householders to self manage and load shift peak power demands, reducing the pressure on peak pricing events. They also have the potential to facilitate fast fills for electric vehicles in the home environment. For remote area communities, a mini-grid would be able to be established by combining a solar farm with battery storage technology to provide “base load” renewable energy at a cost less than, or equal to, that from subsided diesel-powered systems. In June 2012 the Council received a presentation on the subject of Energy Battery Storage from Richard Turner of Zen Energy Systems. The Council will be monitoring the development of this emerging technology. 6.7 Retail Energy Price As noted in section 4.1, from July 1, 2012, the average standing contract tariff increased by approximately 18%. The Council has been monitoring increases in retail energy prices and the subsequent effect on consumers. It is the Council’s view that there is a need to investigate further the contribution of peak usage to the overall costs of electricity to consumers, particularly disadvantaged consumers, including those on low incomes and in vulnerable circumstances. The subject of ‘Fuel Poverty’ has been a key area of focus for the Council, including possible means to provide assistance for those consumers who are experiencing hardship as a result of high energy prices. Energy Consumers’ Council 2011-2012 Annual Report 34 6.8 6.8.1 Wholesale Energy Price MEU Proposed Rule Change In 2010-11, The Council raised concerns over the potential ability of generators to exercise market power and noted its support for action to prevent future exercise of generator market power. On 23 November 2010 the Major Energy Users (MEU) lodged a proposed Rule Change request with the Australian Energy Market Commission (AEMC) to limit generator market power in the NEM. The Rule Change was submitted following a relatively high number of trading intervals above $5,000/MWh in South Australia during the summers of 2007-08, 2008-09 and 2009-10 that resulted in high weighted average spot electricity prices in South Australia for the period. The concern held by the MEU was that the high prices were deliberately caused by some large generators using their market power to raise prices during periods of high demand. The Council has noted that: the MEU submission is not limited to market power but also addresses efficiency issues in the market; the major concerns with the market relate to the existence of three large energy retailers (and therefore, less competition), and vertical integration of generation and retail. The Council has also noted that the AER has expressed concerns about the exercise of market power (particularly in South Australia) in a number of its more recent annual reports on “State of the Energy Markets”. The AEMC initiated an investigation as a result of the rule change proposal which included a public forum, release of a Consultation Paper, a Directions Paper and a Technical Paper in an endeavour to identify the size of the problem that the rule change aims to fix. In June 2012, the AEMC published a Draft Decision on the rule change proposal. The draft decision observes that there was no exercise of substantial market power in any of the four mainland NEM regions and that therefore there was no need to make a rule change. Its draft decision adds that if there is a structural problem in a region, that perhaps a rule change is not the appropriate approach to resolving such an issue. The AEMC Draft Decision incorporates reports by two consultants providing quantitative analysis as to the extent of any problem, NERA Economic Consulting (NERA) and any impact on new entrant generation, Competition Economists Group (CEG). Deeper analysis of the AEMC documentation indicates that there may well be a problem in South Australia. Despite the views stated in the Draft Decision and the NERA report, the CEG report supports a view that there is a problem in Tasmania and probably also in South Australia. Energy Consumers’ Council 2011-2012 Annual Report 35 The Council is concerned at this outcome and it has previously identified that a letter be sent to the Minister outlining the concerns of the Council. It has been identified that those members of the Council that have followed the progress of the rule change proposal throughout have provided views that the AEMC processes were unlikely to sufficiently identify the scope of the problem, thereby raising concerns about the outcome. The Council has been informed that the MEU is not satisfied that the analysis by the AEMC consultant, NERA, has been sufficiently rigorous to reach the conclusions made by the AEMC, particularly for the South Australian region, and will provide a comprehensive response to the draft decision. It should also be noted that the AER is required to publish a report covering the circumstances in which the spot price exceeds $5000/MWh. The report should include a description of the significant contributing factors (including any withdrawal of generation capacity and network availability) and an assessment of the impact of any rebidding practices. During the 2011-12 period, the AER did not record any such high priced event in South Australia. The Council remains keenly interested in this market issue and is continuing to address the issue. Energy Consumers’ Council 2011-2012 Annual Report 36 6.9 Presentations The Council received presentations from the following organisations on various issues, many of which are discussed earlier in this report: Origin for an update on the Solar Cities Program; Energy Division, DTEI to discuss the MEU’s Proposed Rule Change; Wave Rider Energy for an update on Wave Power; ETSA Utilities to provide information on Smart Grids/ Smart Meters; Energy Markets and Programs Division; DMITRE for an overview of ‘GreenPower’; Essential Services Commission of South Australia for an update on ESCOSA; Small Business Commissioner to discuss Inset Networks; University of South Australia for an overview of Alternative Fuels/ Electric Vehicles; and Zen Energy Systems to provide information on Energy Battery Storage. Energy Consumers’ Council 2011-2012 Annual Report 37 7. WORK PLAN FOR 2012-2013 The Council’s Work Plan identifies the key energy policy areas to be addressed in 2012-2013, as presented in Table 7-1. The Council will address specific issues within these policy areas as appropriate and in conjunction with the Minister’s requirements. Table 7-1: Energy Consumers’ Council 2012-2013 Work Plan Customer Protections National Energy Customer Framework (NECF) Concessions Retailer of Last Resort (RoLR) Inset networks Memorandum of Understanding (MOU) Consumer Advocacy Panel Performance of suppliers Demand Side Management Peak Demand Smart Meters Smart Grids Direct Load Control (DLC) Energy Efficiency Monitor existing schemes and standards Rebates Renewable Energy Efficiency Scheme (REES) Monitor building codes Impacts on vulnerable customers Landlords/ tenants Energy Supplies Gas security Supply/ demand balance (reserve margins) for electricity Transmission and interconnector capacity Pipeline access arrangements Fuel Poverty MOU REES Plan Energy Consumers’ Council 2011-2012 Annual Report 38 Concessions Product Innovation Greenhouse Gas Abatement Carbon pollution reduction mechanisms Carbon price Renewable Energy Mandatory Renewable Energy Target (MRET) Photovoltaic (PV), wind power, geothermal, wave, etc Solar access Solar Cities Project GreenPower Green Energy Hub Retail Energy Price Standing contract price determinations Transmission and distribution price determinations Competition Interstate comparison of prices Increasing price differentials for higher energy use Impacts on vulnerable customers Smart Grids Transport Fuels Security of supply Alternative fuels (biofuels, electric vehicles, coal/gas to liquids) Infrastructure requirements Costs Wholesale Energy Price Competition (monopoly power) Bidding and rebidding practices Market models Energy Consumers’ Council 2011-2012 Annual Report 39 APPENDICES A. ABBREVIATIONS ACCC AEMA AEMC AEMO AER AGL CCGT CEG c/kWh c/MJ COAG CPI CPRS DLC DNSP DSM DTEI DUOS EDPD EIO ESAA ESCOSA ESIPC FRC MAPS MCE MCE SCO MEU MOU MRET MW MWh NAEEEP NCC NEC NECA NECF NEL Australian Competition and Consumer Commission Australian Energy Market Agreement Australian Energy Market Commission Australian Energy Market Operator Australian Energy Regulator Australian Gas and Light Company Combined Cycle Gas Turbine Competition Economists Group Cents per kilowatt hour (energy) Cents per megajoule Council of Australian Governments Consumer Price Index Carbon Pollution Reduction Scheme Direct Load Control Distribution Network Service Provider Demand Side Management Department for Transport, Energy and Infrastructure Distribution Use of System Electricity Distribution Price Determination Energy Industry Ombudsman Electricity Supply Association of Australia Essential Services Commission of South Australia Electricity Supply Industry Planning Council Full Retail Contestability Moomba to Adelaide Pipeline System Ministerial Council on Energy Ministerial Council on Energy Standing Committee of Officials Major Energy Users Memorandum of Understanding Mandatory Renewable Energy Target Megawatt (capacity) Megawatt hour (energy) National Appliance and Equipment Energy Efficiency Program National Competition Council National Electricity Code National Electricity Code Administrator National Energy Customer Framework National Electricity Law Energy Consumers’ Council 2011-2012 Annual Report 40 NEM NEMMCO NER NERA OCGT PIRSA PBF REES REMCo RoLR RPWG SCER SNC TIPS TNSP TXU TUOS VOLL WACC National Electricity Market National Electricity Market Management Company Ltd National Electricity Rules NERA Economic Consulting Open Cycle Gas Turbine Primary Industries and Resources SA Public Benefit Fund Residential Energy Efficiency Scheme Retail Energy Market Company Retailer of Last Resort Retail Policy Working Group Standing Council on Energy and Resources Special Needs Sub-Committee Torrens Island Power Station Transmission Network Service Provider Now TRUenergy Transmission Use of System Value of Lost Load Weighted Average Cost of Capital Energy Consumers’ Council 2011-2012 Annual Report 41 B. ELECTRICITY INDUSTRY PARTICIPANTS AS AT 30 JUNE 2012 Generation Scheduled and Semi-Scheduled Generation: Angaston Brown Hill Clements Gap Dry Creek Hallett Hallett Hill Ladbroke Grove Lake Bonney 2 Lake Bonney 3 Mintaro North Brown Hill Northern Osborne The Bluff Pelican Point Torrens Island A Playford Torrens Island B Port Lincoln Quarantine Snowtown 1 Snuggery Main (>10MW) Non-Scheduled and Non-Scheduled Wind Generation: Waterloo 1 Wattle Point Lonsdale Lake Bonney 1 Mt Millar Starfish Hill Canunda Cathedral Rocks Transmission ElectraNet SA Murraylink Transmission Company Distribution ETSA Utilities Retail Retailers for Domestic Customers: Lumo Energy AGL SA Powerdirect Alinta Energy Aurora Energy Momentum Energy Origin Energy Red Energy Simply Energy TRUenergy Other SA Licensed Retailers: Trustpower Australia Australian Power and Gas Dodo Power and Gas EnergyAustralia Flinders Power Sanctuary Energy TRUenergy Yallourn Cogent Energy Diamond Energy ERM Power Retail Market Management National: ACCC AEMC AER SCER AEMO Energy Consumers’ Council 2011-2012 Annual Report South Australia: ESCOSA 42 C. SUPPLY CAPACITY IN SOUTH AUSTRALIA Existing Conventional Thermal Capacity in South Australia Conventional generating capacity in South Australia currently consists of two subbituminous coal, three distillate, seven natural gas and two stations with dual-fuel firing capability. The total installed name-plate capacity of the generating units in South Australia is currently 3,625 MW, however, the actual realisable output will vary depending on the weather conditions and plant availability. The name-plate ratings and other details of the scheduled generators in South Australia are provided in Table C-1. Table C-1: Conventional Generating Capacity in South Australia (Ref: ESOO 2011) Power Station Operator Installed capacity (MW) Plant Type Fuel AGL Energy Unit Numbers and nameplate capacity (MW) 4x120 Torrens A 480 Steam sub-critical Torrens B AGL Energy 4x200 800 Steam sub-critical Angaston Infratil 30x1.67 50 Dry Creek Synergen Power Synergen Power Pelican Point Power Synergen Power Synergen Power Origin Energy Flinders Power Origin Energy Flinders Power Origin Energy TRU Energy 3x52 156 Compression reciprocating engine OCGT Natural gas/fuel oil Natural gas/fuel oil diesel 1x90 90 OCGT Natural gas 2x160, 1x158 478 OCGT Natural gas 2x25, 1x23.5 73.5 OCGT diesel 3x21 63 OCGT diesel 2x40 80 OCGT Natural gas 2x265 530 Steam sub-critical 1x118 180 CCGT/cogeneration Brown coal/fuel oil Natural gas 1x62 240 Steam sub-critical 4x60 224 OCGT 4x24, 1x128 180 OCGT 12 units 3624.5 Mintaro Pelican Point Port Lincoln Snuggery Ladbroke Grove Northern Osborne Playford Quarantine Hallett TOTAL Energy Consumers’ Council 2011-2012 Annual Report Natural gas Brown coal/fuel oil Natural gas Natural gas/diesel 43 Existing Wind Generating Capacity in South Australia There are fifteen operating wind farms in South Australia with a combined capacity of 1,203 MW. The capacity of the existing wind turbines in South Australia are listed in Table C-2 as provided by the Australian Energy Market Operator (AEMO) in their South Australian Generation Information 2012. The Council notes the concerns that have been expressed by industry bodies on the recent level of wind generation expansion in the State. ESCOSA have introduced a number of licence conditions aimed at preserving the security of the State’s power system, while still allowing the construction of new wind farms. Table C-2: Completed Wind Generation Projects (>10 MW) in South Australia Energy Consumers’ Council 2011-2012 Annual Report 44 D. ORGANISATIONS Business SA Business SA (formerly known as the South Australian Employers’ Chamber of Commerce and Industry) is the State’s leading business organisation and represents thousands of businesses through direct membership and affiliated industry associations. Business SA is the ‘voice of business’ in South Australia and advocates on behalf of businesses to propose legislative reforms to continue to develop the economy and increase sustainability in the State. It also plays a strong leadership role within the South Australian business community and delivers a wide range of integrated services to business, including: advocacy, association services, Australian Apprenticeships Centre, education and training, environment, export facilitation, human resources services, international business, networking, OHS/injury management services, and workplace relations services. Consumers Association of South Australia Inc The Consumers Association of South Australia Inc (CSA) is a body that contributes to the development of policies to ensure that the needs of ordinary consumers are taken into account. It lobbies for consumer law reform and administration of consumer protection laws. COTA SA COTA SA (COTA) is South Australia’s peak seniors organisation with an individual membership of around 20,000 and over 200 seniors organisations members with a combined membership of more than 60,000. In addition, COTA has around 80 associate members who are aged care providers, local government bodies, health units and other service and educational institutions. Its membership networks and programs are statewide. Energy Consumers’ Coalition of SA The Energy Consumers’ Coalition of SA (ECCSA) represents medium to large users in South Australia, comprising companies including Adelaide Brighton Cement, One Steel, Nystar and Kimberly Clarke, in all areas of energy costs. ECCSA is also affiliated nationally with the MEU Inc., whose members also comprise, BOC, Bluescope, Visy, International Hotel Group, SkyCity and Orica, who also have operations in South Australia. By virtue of its activities, ECCSA ends up representing the interests of the majority of, if not all, consumers in South Australia. South Australian Chamber of Mines and Energy The South Australian Chamber of Mines and Energy (SACOME) provides an important interface between the resources industry, including the oil and gas sector and acts as a collective resources industry voice to government, parliamentary representatives and government agencies. It provides avenues by which the resources industry, including the oil and gas sector, can work together to advance and promote the sector and assists the government and the community to understand the unique ability of the resources industry, including the oil and gas sector to shape everyday lives and well being, and contribute to the growth and prosperity of South Australia. SACOME supplies members with information relating to the resources industry, including the oil and gas sector as well as networking and other opportunities for industry people to come together as a collegiate. South Australian Council of Social Service Energy Consumers’ Council 2011-2012 Annual Report 45 The South Australian Council of Social Service (SACOSS) is the peak body for social services in South Australia and works towards the vision of justice, opportunity, and shared wealth for all South Australians. SACOSS advocates for and represents the interests of low income and disadvantaged groups in South Australia. SACOSS is a not for profit, independent organisation that has been advocating for better public policy for over 60 years. SACOSS has close to 300 members who represent a wide range of interests in law and justice, social welfare, health and community services. South Australian Farmers Federation The South Australian Farmers Federation (SAFF) is the State's principal farmer organisation. It works in partnership with government departments, statutory authorities, politicians, businesses, the media and its members to assist in the development of the rural sector. Its aim is to assist South Australian Farmers achieve sustainable profitability by providing representation, leadership and services to members, and foster a unified voice to promote farming interests. State Retailers Association of SA The State Retailers Association of SA (SRA) has recently merged with Master Grocers Australia (MGA). This merger has enabled the Association to continue to fully represent and assist the smaller retailers but has also strengthened its position in representing a wider variety of members, including franchisees, wholesaler/retailers and the independently owned supermarkets including Foodland and IGA. The MGA/SRA merger provides a wide range of services to its members including advocacy, representation at wage cases, lobbying, and a wide range of business services and information. It speaks for retailers and is their representative to governments, media, landlords and the community in general. The Property Council of Australia – SA Division The Property Council of Australia – SA Division (Property Council) is the voice of the property sector in South Australia. Its mission is to champion the interests of the property sector by leveraging and promoting the importance of its members’ contribution to the state’s economy. It achieves this through the advocacy of rigorously-researched policy that benefits members and the wider community. It also works to keep the property sector informed, connected and competitive through high quality networking and professional development events. Local Government Association The Local Government Association (LGA) is a membership organisation that provides quality service and leadership relevant to the needs of member Councils. Membership of the Association is voluntary and all Councils under the Local Government Act are members along with Anangu Pitjantjatjara. Associate members include Nepabunna Aboriginal Community, Gerard Aboriginal Community and the Outback Areas Community Development Trust. The LGA is primarily funded by member subscriptions and Councils receive many direct and indirect benefits as a result of being a member of the Association. The LGA is recognised as the peak representative body for Local Government in this State and prides itself on being the Voice of Local Government South Australia. The Association provides leadership to Councils and representation outwards to State and Federal Governments and other key stakeholders. Energy Consumers’ Council 2011-2012 Annual Report 46
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