Digital World Travel
Just, as we cannot guarantee risk free travel on the
highways, the air, or by sea. We cannot guarantee
100% risk free travel in the ever expanding Digital
World.
However, we can try to help you limit the risks!
Much has been said in the media of late about trolling
on social media.
In Internet slang, a troll is someone who posts
inflammatory, extraneous, or off-topic messages in an
online community, such as a forum, chat room, or blog,
with the primary intent of provoking readers into an
emotional response or of otherwise disrupting normal
on-topic discussion.
Kate’s Safe Travel Tips
a reaction out of you, even one small outburst or
negative comment is enough to keep them going,
to feed them as it were!
Take the High Road
Occasionally, simply ignoring your trolls is not
enough to deal with them. If they are not getting the
attention they want, trolls may try to up the ante by
making even more inflammatory or offensive
comments. This will create a negative presence that
will either reflect poorly on you or it will draw in
other readers or fans to respond, which could escalate
the thread.
If you feel that ignoring the troll will not make him
go away, respond with neutral or positive comments
to try to discourage them. Simple comments like,
“Thank you for your feedback,” or “I appreciate that
you have taken the time to share your opinion” Often
this should be enough to let your troll know that you
won’t be baited, but not enough to give him more
material.
Have a Sense of Humor
Some people take great comfort in the ‘power of
the anonymous’ they feel more comfortable using
uncouth language on Twitter or Facebook, where
they may not in front of an actual person.
Anonymity gives them a sense of safety, it
empowers them!
One of the first rules of social media is
Don't feed the trolls!
Remember they want to cause a commotion and
they want attention. But before you take the bait
and start responding to comments like. “Your
mad, bro?”
Consider these tips for dealing with trolls on your
blog or social-networking sites.
The most common advice given by fellow bloggers
and Internet users in dealing with trolls is ‘Don’t
feed the trolls.’ In other words, don’t
give them want they want: Attention. Don’t
respond to their comments; don’t recognize their
presence in any way.
Don’t Feed the Trolls
No matter how you respond,
trolls will find a way to keep
upsetting you or trying to get
If you can’t get rid of a troll, you can try beating him
at his own game by responding with humor. Don’t
sink to the level of the troll and insult him or use
derogatory humor. Instead, use levity to show that
the comments do not have their intended affect and to
dismiss the childish antics.
But be careful as this can be a risky strategy, you
must be sure that you can best the troll. Sometimes,
humor can backfire, and you will be the one looking
more foolish. Be sure you can win before you try to
play the troll’s game.
Ban or Delete
If all else fails, you can delete your troll’s comments
or ban him or her completely. Most Internet users are
against censorship of any kind when it comes to
comments and posts, so think carefully before you
resort to this tactic. If you do decide to delete
comments or ban a troll, try to do so before the troll
gains notice. It is easier to quietly dismiss a troll
without an audience than it is to publicly censor
and remove dissenters from your page.
Safe Travel 
Kate Dole
ICT Coordinator