Trouble Shooting Logic
Plan Implementation Analysis
Copyright © 2009 First Steps Training & Development, Inc. All rights reserved.
1
Plan Implementation Analysis
Future Deviation
Possible
Cause
Possible
Effect
Protective
Action
Back-up
Action
Clear Signal
Copyright © 2009 First Steps Training & Development, Inc. All rights reserved.
2
Clear Signal
A mechanism to let you know that the Future
Deviation has occurred
The best Clear Signal is automatic…no one has
to do anything to activate the Back-up Action
If the Clear Signal can not be made automatic
specify who gives what information to whom,
where, when, how and in what format
No Clear Signal = No Back-up Action
Copyright © 2009 First Steps Training & Development, Inc. All rights reserved.
3
Plan Implementation Analysis
Future Deviation
Possible
Cause
Possible
Effect
Protective
Action
Back-up
Action
Clear Signal
Before the Future
Deviation Occurs
After the Future Deviation
has occurred
Copyright © 2009 First Steps Training & Development, Inc. All rights reserved.
4
Opportunity Analysis
Opportunity
Possible
Cause
Possible
Effect
Promoting
Action
Exploiting
Action
Clear Signal
Copyright
© 2009
First
Steps Training
& Development,
Inc. AllAll
rights
reserved.
Copyright
© 2007
Directed
Action Professional
Associates.
rights
reserved.
5
Clear Signal
A mechanism to let you know that the
Opportunity has occurred
No Clear Signal = No Exploiting Action
Copyright
© 2009
First
Steps Training
& Development,
Inc. AllAll
rights
reserved.
Copyright
© 2007
Directed
Action Professional
Associates.
rights
reserved.
6
Opportunity Analysis
Opportunity
Possible
Cause
Possible
Effect
Promoting
Action
Exploiting
Action
Clear Signal
Before the Future
Opportunity Occurs
After the Future
Opportunity
has occurred
Copyright
© 2009
First
Steps Training
& Development,
Inc. AllAll
rights
reserved.
Copyright
© 2007
Directed
Action Professional
Associates.
rights
reserved.
7
Opportunity Analysis
People use their computer
Bosses use
Computer
Reduced
Paper-work
Train the
Bosses first
Convert time sheet
to direct input
When 70% of
people are on-line
Copyright
© 2009
First
Steps Training
& Development,
Inc. AllAll
rights
reserved.
Copyright
© 2007
Directed
Action Professional
Associates.
rights
reserved.
8
Trouble Shooting Logic
For more information, or to schedule a workshop, contact:
Toll Free: (800) 211-0871
www.FirstStepsTraining.com
Copyright © 2009 First Steps Training & Development, Inc. All rights reserved.
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