Local Authority Services National Training Group
Grúpa Náisiúnta Oiliúna na Seirbhísí Údaráis Áitiúil
(WATER SERVICES TRAINING GROUP)
Grúpa Traenála na Seirbhísí Uisce
MONASTERY ROAD, ROSCREA, CO. TIPPERARY, IRELAND
Tel 0505 24688
Email [email protected]
Fax 0505 23427
Web www.wsntg.ie
20th Annual Conference
TOPIC
Meetings Standards and Expectations in the Water Industry
Irish Water, in collaboration with local authorities, continues to make progress in meeting
standards and expectations in the delivery of water services in a regulated environment. The
water industry in Ireland must now meet increasing demands for water services arising from
population growth and economic development while ensuring the delivery of safe and
reliable water supplies and providing additional capacity as well as meeting environmental
obligations for waste water discharges. The WSTG Annual Conference continues to provide
a forum for discussion of topical issues for representatives of all stakeholders involved in the
water industry.
DATE
Wednesday 7th September 2016
VENUE
Lyrath Estate Hotel, Kilkenny
OBJECTIVE
To assist the water industry to meet standards and expectations in delivering water services
while facilitating population growth and economic development.
WHO
SHOULD
ATTEND
Management and Engineering Personnel in local authorities working with Irish Water under
Service Level agreements to deliver water services and their stakeholders and delivery
partners in the water industry.
BOOKING:
Booking by e-mail
to [email protected]
on or before Friday 26th August.
FEE:
€150 per delegate
CPD Points will be awarded to relevant staff attending this conference
Tom Kirby, Secretary,
July 2016.
Comhshaol, Pobal agus Rialtas Áitiúil
Environment, Community and Local Government
20th Annual Conference
Wednesday, 7th September, 2016
Lyrath Estate Hotel, Kilkenny.
Meeting Standards and Expectations in the Water Industry
09.00 a.m. – 09:30 a.m.
09:30 a.m. – 9.50 a.m.
Registration
Welcome – Ms. Colette Byrne, Chief Executive, Kilkenny Co. Co./Chair WSTG
Address – Mr. Simon Coveney T.D., Minister for the Housing, Planning & Local Government
Session 1
Chairperson
Opening.
Ms. Maria Graham, Assistant Secretary, Dept. of Housing, Planning & Local Government
9.50 a.m. – 10:10 a.m.
Keynote
Mr. Jerry Grant, Managing Director, Irish Water
10:10 a.m. – 10.30 a.m.
Local Authority Perspective
Ms. Colette Byrne, Chief Executive, Kilkenny County Council/Chair WSTG
10.30 a.m. – 11:00 a.m.
Tea/Coffee
Session 2
Chairperson
Environmental Compliance
Mr. Seán Keating, Director of Services, Tipperary County Council/Member WSTG
11:00 a.m. – 11.25 a.m.
Policy Perspective
Mr. Pat Duggan, Principal Adviser (Water), Dept. of Housing, Planning & Local Government
11.25 a.m. – 12:05 p.m.
Responding to Regulation & Key Public Health Challenges (BWNs, Lead, THMs)
Ms. Elizabeth Arnett, Head of Corporate Affairs & Environmental Regulation, Irish Water &
Mr. John Hynes, Water Supplies Specialist, Irish Water
12.05 p.m. – 12.25 p.m.
The Waste Water Challenge – agglomerations, licence compliance, trade effluents, sludge
Mr. Gerry O’Donoghue, Waste Water & Sludge Strategy Lead, Irish Water.
12.25 p.m. ­ 12.45 p.m.
12:45 p.m. ­ 2:00 p.m.
Questions and Answers
Lunch
Session 3
Chairperson
Serving the Customer
Mr. Joe McGrath, Chief Executive, Tipperary County Council/Member WSTG
2:00 p.m. – 2:20 p.m.
Improving Customer Experience
Mr. Eamon Gallen, Head of Customer Operations &
Ms. Katherine Walshe, Regional Operations Manager, Irish Water
2:20 p.m. – 2:40 p.m.
Customer Expectations & Workflow Management
Mr. Paul Daly, Workflow Specialist, Irish Water
2:40p.m. – 3:00 p.m.
Managing Resources – Leakage/First Fix/Water Network Management
Ms. Kate Gannon, Water Conservation Strategy Specialist, Irish Water
3:00 p.m. – 3.15 p.m.
Forward Planning – Strategic issues
Ms. Joan Martin, Chief Executive, Louth County Council.
3.15 p.m. – 3.30 p.m.
Planning & Development – working together to facilitate development
Mr. John Casey, Asset Strategy Manager, Irish Water
3.30 p.m. – 3.50 p.m.
3.50 p.m. ­ 4.15 p.m.
Questions and Answers
Tea/Coffee
Session 4
Chairperson
Continuing the Transformation Journey – next Phase
Mr. Colin Gallagher, Senior Executive Engineer, Fingal County Council/Member WSTG
4.15 p.m. – 4.30 p.m.
WIOF
Mr. John Dempsey, WIOF Programme Director, Irish Water
4.30 p.m. – 4:45 p.m.
Transformation Plan – Progress & Targets
Ms. Angela Costello, Head of Human Resources, Irish Water
4.45 p.m. – 5.00 p.m.
Local Government – Responding to Changed Role
Mr. Seamus Neely, Chief Executive, Donegal County Council/Member WSTG
5.00 p.m. – 5.15 p.m.
Questions and Answers
5.15 p.m. – 5.30 p.m.
Closing Address
Ms. Colette Byrne, Chief Executive, Kilkenny Co. Co./Chair WSTG
5.30 p.m.­6.00 p.m.
Wine reception sponsored by IPBMI