ConnectingandActivatingyourDTAMiniBox andTroubleshooting WhatisincludedintheDTAMiniBoxShipment? v ThefollowingitemsareincludedineachDTAShipment: o DTAMiniBox o PowerCord o 3footHDMIcable o 3footCoaxialcable o AdhesiveVelcroformounting o RemoteControlwithbatteries o InstructionManual HowtoInstalltheDTAMiniBox? DTAMiniBoxActivation YoucanactivatetheirDTAin1of2ways: v o Onlineatwww.brctv.com/alldigital.Thecustomerwillselecttheoptionto“ActivateNow”.The customerwillthenbepromptedtologintotheirMyBlueRidgeaccounttoactivatetheirDTA’s. o Bycalling800-222-5377andpressingoption8toActivatetheirDTAMiniBox.PleashaveyourBlue RidgeAccountnumberand4digitpinnumberorlast4digitsofyoursocialsecuritynumber. DTATroubleshooting DTATroubleshootingSteps: 1. “DoyouhaveyourDTAMiniBoxconnectedyet?” • Ifyes,continuetoStep3 § Ifno,isyourtelevisionisHDMIcompatibleornot. § IfusingHDMI,locatethecoaxialconnectioncomingfromtheirwallorfloor thatmaybegoingintotheirtelevision.Youwillwanttounscrewthat coaxialandconnectittotheCableInontheDTA.Youwillthenusethe HDMIcableprovidedtoconnecttheHDMIontheDTAtotheHDMIonthe television.Youwillthenwanttomakesureyourtelevisionissettothe correctHDMIinput.Finally,plugtheDTApowercordintotheDTAandthe electricaloutlet. § IfusingCoaxial,locatethecoaxialconnectioncomingfromyourwallor floorthatmaybegoingintotheirtelevision.Youwillwanttounscrewthat coaxialandconnectittotheCableInontheDTA.ThenusetheCoaxial cableprovidedtoconnectfromthe“ToTV”ontheDTAtothe“CableIn”on thetelevision.ConfirmifthechannelswitchontheDTAison3or4. Finally,plugtheDTApowercordintotheDTAandtheelectricaloutlet. 2. “Whatmessagedoyouseeonyourtelevisionscreen?” • IfyouseeamessagethatsaysNoSignalorablack/bluescreen,followthese instructions: § AreyouconnectingtheDTAtotheTelevisionusingtheCoaxialcableorthe HDMIcable.? § Next,verifywhatinputtheirtelevisionison. o IfusingCoaxialthenyoushouldbeonTVandchannel3or4. o IfusingHDMIthenyoushouldbeonthecorrespondingHDMIinput basedonwhatHDMIportwasusedonthetelevision. § DoyouhaveaVCRconnectedandturnedon?AVCRpoweredonandnot settochannel3canproduceablueorblackscreenpreventingthecable signalfromgettingtotheTVcorrectly. § Ifchangingtheinputsdoesnotcorrecttheissue,gobacktoStep2to confirmconnections. § Ifyouseeamessagethatstatesto“Activate”,“ServiceInterruption/Temp OffAir”,or“CalltoSubscribe”thenpleaseunplugthepowercordfromthe backoftheDTAfor10secondsandthenplugitbackin. ConnectionsfromDTAMiniBoxtoTelevision(usingCoaxial) Ifusingacoaxialconnection,thecustomer’stelevisionshouldbeontheTVInputandturnedtoChannel3or4 dependingontheChannelswitchonthebackoftheirDTA ConnectionsfromDTAMiniBoxtoTelevisionincludingVCR Ifusingacoaxialconnection,thecustomer’stelevisionshouldbeontheTVInputandturnedtoChannel3or4 dependingontheChannelswitchonthebackoftheirDTA IfacustomerchoosestoconnectaVCRwiththeirDTAminibox,thesetupwouldbeasshownabove. IfthecustomerwouldliketorecordusingtheirVCR,theywillneedtosetuptherecordingsimilartoadigital box.MeaningthattheVCRshouldbeprogrammedtorecordChannel3or4(dependingontheswitch)and thentheDTAminiboxwillneedtostayonthechannelthatthecustomerwouldliketorecord. ConnectionsfromDTAMiniBoxtoTelevision(usingHDMI) IfusinganHDMIconnection,thecustomer’stelevisionshouldbeontheproperHDMIinputdependingonhowthey connectedtheirDTA. RemoteControl HowtoProgramyourRemoteControltoyourTelevision: 1. 2. 3. 4. HaveDTAwithinsightoftheremotecontrolduringprogramming Findthemanufacturer’scodeforthecustomer’sTVbrand TurnonyourTVandDTAMiniBox Onyourremote,pressandholdtheSetupbuttonuntiltheLEDindicatorchangesfromredtogreenon theremotecontrol.Whilethelightstaysgreen,havethecustomerenterthe5digitcodeandwatch forthelighttoblinkgreentwiceafterenteringthecode. 5. PresstheTVPowerbuttonimmediatelyontheremotecontrol.IftheTVturnsoff,youknowthecode hasbeenaccepted.TurntheTVbackonandmakesurethattheVOL+/-andMutebuttonsalsowork. Ifso,programmingiscomplete. 6. Ifnot,repeatthesestepswitheachofthemanufacturer’scodesthatwerefound.Ifyoustillcan’tfind acodethatworks,trythe‘SearchMethod’listed. IfRemoteProgrammingisunsuccessful,attempttoResetTVProgramming,thenproceed withthestepslistedabovetoProgramyourRemoteControltoyourTelevision: (ResetsonlyTVprogramming) 1. PressandholdtheSetupbuttonforthreesecondsuntiltheLEDIndicatorturnsgreenontheremote control 2. Enter9-8-6ontheremotecontrol 3. TheLEDIndicatorwillblinkgreentwiceontheremotecontrol RemoteProgramming–SearchMethod: 1. TurnonyourTV 2. Onyourremote,pressandholdtheSetupbuttonuntiltheLEDindicatorchangesfromredtogreenon theremotecontrol 3. Whilethelightstaysgreen,PresstheYellowAbutton 4. PresstheChannel^buttonmultipletimesuntiltheTVturnsoff 5. AftertheTVturnsoff,pressSetup 6. SuccessfulTVIRcodestorageisindicatedby2greenblinksontheremotecontrol Note:IfyoupresstheChannel^buttonagainaftertheTVturnsoff,youwillnotbeabletogobacktothat code.Youwillneedtobegintheprogrammingmethodfromthebeginningagain. HowtoPairaRemoteControltoaDTA(RF): 1. EnsurethatyouhavelineofsightoftheDTAMiniBoxduringthepairingprocess 2. PresstheMenubutton 3. 4. 5. 6. SelectRemoteControlandthenselectRemoteControlPairing PressandholdtheSetupbuttonuntiltheLEDIndicatorturnsgreenontheremotecontrol PresstheMenubutton.Pleaseallowafewsecondsforthemenutodisplay. Proceedbyenteringthepairingcodedisplayedinblueonthepairingcodepop-upscreen.Thiscodeis randomlygenerated. Note:Ifyoudon’tseeapairingcodescreen,repeatsteps1and2. HowtoUn-PairaRemoteControlfromaDTA: (UsedtotakearemotecontroloutofRFmode) 1. PressandholdtheSetupbuttonforthreesecondsuntiltheLEDIndicatorturnsgreenontheremote control 2. Enter9-8-7ontheremotecontrol 3. TheLEDIndicatorwillblinkgreentwiceontheremotecontrol HowtoResetTVProgramming: (ResetsonlyTVprogramming) 1. PressandholdtheSetupbuttonforthreesecondsuntiltheLEDIndicatorturnsgreenontheremote control 2. Enter9-8-6ontheremotecontrol 3. TheLEDIndicatorwillblinkgreentwiceontheremotecontrol HowtoFactoryResettheRemoteControl: (Onlytobeusedifremotecontrolisnotfunctioningproperly.WillresetTVprogrammingandRFpairing) 1. PressandholdtheSetupbuttonforthreesecondsuntiltheLEDIndicatorturnsgreenontheremote control 2. Enter9-8-1ontheremotecontrol 3. TheLEDIndicatorwillblinkgreentwiceontheremotecontrol 4. ThenproceedwithTVProgrammingandPairingtotheDTA VolumeControlCommandsthroughDTAMiniBox: (UsedtoallowvolumecontrolthroughDTAifnoTVprogrammingcodeisavailable) 1. PressandholdSetupbuttonuntiltheLEDindicatorturnsgreenontheremotecontrol 2. Pressthevolumedownbutton VolumeControlCommandsthroughTV: (UsedtobringvolumecontrolbacktotheTVifcurrentlyusingvolumethroughDTA) 1. PressandholdSetupbuttonuntiltheLEDindicatorturnsgreenontheremotecontrol 2. Pressthevolumeupbutton DTAMiniBoxwon’tpoweron: 1. ConfirmthatthepowercordisconnectedtotheDTAMiniBoxandtheACwalloutlet 2. IftheDTAMiniBoxisconnectedtoanotheruntil(suchasaswitchedoutletorDVDplayer),verifythat theunitpoweredon. AspectRatio(barsonscreen): Ifacustomerstatesthattheyareunhappywiththebarsontheirscreen,havethecustomerlookforaFormat orAspectRatioontheirTVremotecontrol.Thismaycorrecttheissueonsomeorallchannels.However, ultimatelyifaprogramisnotbeingbroadcastinHDthenthecustomerwillcontinuetoseethosebarsonthe screen.Ifthecustomerdoesnotlikethis,pleaseadvisethemthattheycanswitchtousingtheircoaxial connectionfromtheDTAtothetelevision. NoPictureonTVwithDTAMiniBox: 1. TryanotherchannelorenteryourPINcode,thischannelmayberestrictedfromviewing 2. VerifythatyourTVismatchingthesettingontheDTAMiniBox.Forinstance,ifyou’reconnected usingthecoaxialjumpercable,makesureyouhavethesamechannelselectedontheTVand3/4 switchonthebackoftheDTAMiniBox.IfusingtheHDMIconnection,verifythatyouareonthe correctHDMIinput. 3. Confirmthatallcableconnections,includingyourcoaxialcableissecurelytightenedontoboththe cablewalloutletandtheINPUTportofyourDTAMiniBox.Verifythatallvideocablesbetweenthe DTAMiniBoxandtheTVarefirmlyconnected. 4. IftheDTAMiniBoxvideooutputisconnectedtoahometheaterunit,verifythatthehometheater unitispoweredonandsettotheappropriateinputsource. NoSoundonTVwithDTAMiniBox: 1. VerifythattheMUTEbuttonontheremotecontrolhasnotbeenpressed;trypressingtheMUTE buttontorestoresoundforboththeDTAMiniBoxandtelevision. 1. VerifythatthevolumeontheDTAMiniBoxisnotturneddown.PressthevolumeupontheDTAMini Boxremotecontrol.Volumelevelwillbedisplayedonthebottomofthescreen. 2. VerifythattheSAPfeaturehasnotbeenturnedon.Pressthe‘A’buttonontheDTAMiniBoxremote controltoseeifthatrestoressound.Ifnot,pressthe‘A’buttonagain. 3. Ifthecustomer’sremotecontrolwasrecentlypairedtotheDTAMiniBox,youmayneedtoresetthe remotecontrol,andthenturnthevolumeallthewayup,beforefinallyreprogrammingtheremote controltothetelevision.
© Copyright 2024 Paperzz