You Need What? When? Updated 7/29/2015 PowerPoint will Cover 1. How to use the Print Site 2. How to submit a “Design”, “Print” or “Creative & Print” Request on InMotion Part 1 How to use the Print Site! How do I order Print Collateral? Go to the Print Site to find what you’re looking for! www.four51.com/ui/logon.aspx Print Site Login • The login page of the print site looks like this. -> • Visit AS Central to obtain the URL and your initial login credentials. • Please e-mail Kristen Hager if you have trouble logging in. Print Site Homepage Note: There is a Field & Non-Field Section on the Print Site. 2 Types of Print Site Items • Static Item – The item DOES NOT change. It will ship 2-3 days after the order is submitted. • Variable Item – You have to fill out a template to order the item. Since it is customized, it will take 5-7 days for it to be produced and then it needs to ship. Logo Requirements • Some templates on the print site require you to upload logos. • Make sure you ASK YOUR SPONSORS to send a logo that meets the following requirements! 150 dpi (dots per inch) in JPG, JPEG, EPS, or PDF Your logo did not upload. Your logo uploaded! Review PDF Proof BEFORE Submitting Order! • Click “View PDF” to review your proof. DO NOT REVIEW THE PICTURE ON THE SITE. REVIEW THE PDF! • What you see on the PDF PROOF will GO TO PRINT. • Once you submit your order it CANNOT BE CHANGED. What is the status of my order? Go to the homepage of the print site to see the list of your orders. The list looks like this: What do the statuses mean? Unsubmitted: Order hasn’t been placed and is sitting in your cart. Awaiting Approval: Order was submitted & sent to your approver (s) to approve. Declined: Your approver rejected your order. (To find out how to resubmit a declined order, please go to Kristen’s Print Site FAQ #4 and see Questions #19 & 20.) Open: Your order is in the printing or shipping stage. Completed: Your order has delivered to the shipping address and/or has gone out to the mailing list. Cancelled: The print company has manually cancelled the order. How do I CANCEL my order? • If your order hasn’t been approved yet, notify your approver to decline the order for you. Provide your approver the Order ID#, so they know which order to cancel. • This should be in case of emergency ONLY! If your order was already SUBMITTED & APPROVED, e-mail Kristen Hager your ORDER ID# (starting with 25066-), copy your supervisor and advise Kristen to cancel the order. Kristen will see if she can have the order cancelled if it hasn’t been printed already. How do I know who my approver is? • Approvers are assigned BY PROJECT CODES aka cost centers. • You can have UP TO 3 APPROVERS for a project code. • Your order is not sent to print until THE LAST APPROVER APPROVES IT. How do I change who is approving my order? If you feel your order was sent to the wrong approver, you will need to have the approver updated: • Please e-mail Kristen Hager the project code you placed the order to and the person who approved it. • Please state who the correct approver should be. • Please copy the old approver, new approver and Jose Dell’Aglio (if you are in Field) on your e-mail. • Jose will have the final call on who the approver should be if it is for Field. How do I see the tracking of my shipment? 1. Go to “Open Orders” -> 1. Click on the Order ID# of the order you want to find tracking for -> How do I see the tracking of my shipment? • Click on SMALL YELLOW BOX with a green arrow on it. Close up version below: How do I see the tracking of my shipment? • Click on the TRACKING NUMBER to see the shipping status of your order. • This is UPS tracking. When will my print order ship? • Static items will ship within 48 HOURS after the order IS APPROVED. • Variable items take 5-7 BUSINESS DAYS to be produced after the order IS APPROVED. Once the items are produced, they will ship. • Because WALK BROCHURES require gluing, they take 7-10 BUSINESS DAYS to be produced after the order IS APPROVED. Once the walk brochures are produced, they will ship How long does shipping take? • • • Our printer is located in ST. LOUIS, MO. It takes 1-5 BUSINESS DAYS to ship GROUND depending on where you are. To find out how long it takes for a package to ship to you from the print company, click on the below link and insert the zip code 63043. http://www.ups.co m/maps?loc=en_P R What is the Turnaround Time for T-SHIRT orders? • Once your Walk Shirt order is APPROVED, it is sent to the tshirt vendor. The t-shirt vendor sets up a proof for you to approve which will be sent to you by Kristen Hager. Once the proof is approved, it takes 2-3 BUSINESS DAYS for the Walk Shirts to be produced. Once the Walk Shirts are produced, they will ship. PLACE YOUR SHIRT ORDERS AT LEAST THREE WEEKS AHEAD OF THE IN-HAND DATE! • Once your Committee and Volunteer Shirt order is APPROVED, it is sent to the t-shirt vendor. It takes 2-3 BUSINESS DAYS for the Committee and Volunteer shirts to be produced. Once the Walk Shirts are produced, they will ship. Part 2 How to use InMotion! How to Submit Requests on InMotion • If you cannot find what you are looking for on the Print Site, you will need to submit a request in InMotion. • Go to AS Cenrtal > Resources > Marketing & Licensing to find the log in link. • You will need to register before logging in for your first time. To register, click here: How do I use InMotion? • Please read the InMotion Welcome Guide and watch the InMotion Training Video which is posted on AS Central > Resources > Marketing & Licensing > Resources. What is the turn around time for each request? 1. Print requests require ATLEAST 1 WEEK to be completed. 2. Design requests require ATLEAST 1 WEEK to be completed. 3. Print & Design requests require ATLEAST 2 WEEKS to be completed. • If you do not leave enough turnaround time, your request on InMotion will be rejected, and you will need to change and re-submit your request! What happens after I submit my request? • Once you submit your request, it goes into the design/print production queue. • The Marketing & Licensing team will review your request to ensure it can be completed. • The request is either rejected or opened as a project. • If it is opened as a project, a proof will be posted for approval by our designer. • You will receive an e-mail notifcation stating you need to log in to InMotion to review the proof. • If you DO NOT finish your review of the proof, the project will not move forward. • Please make sure you finish the review process on a timely manner! You MUST hit submit! What happens after I approve the final proof? • If your request was for something to be designed only, you need to make sure you DOWNLOAD the final file before you approve the proof. • The link to download the file will appear here (see right). Please save the file and then finish the review process. What happens after I approve the final proof? • If your request was for something to be designed and printed, soon after you approve the final proof the artwork will be sent to print. • You will receive the tracking from Sheila or Kristen via e-mail. What if I submitted just a PRINT request? • Your print request will be opened as a project after it has been reviewed and approved by the Marketing & Licensing team and then it will go to print. • You will receive tracking from Sheila or Kristen via email. More questions? • Please e-mail Kristen Hager or give her a call during her open hours. She will be glad to assist you. • If it is an emergency and you cannot get in touch with Kristen, please reach out to Sheila Sullivan or Kathleen McKeever. THANKS! You Need What? When?
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