Information Technology in the
Corporation
Rob Jenkin
9.9.2004
2005 Ford Mustang
2006 Lincoln Aviator
www.mycareer.ford.com
Overview
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Challenging Business and IT Landscape
Technology Evolution: Flexibility but controlled
IT companies
Role of IT in the corporation
Key Skills
Personal Development
What do you want?
GT Prototype – Shelby GR-1
Challenging Business and IT Landscape
An interconnected world with a complex web of
applications, data and infrastructures
Regulatory Compliance
Closer to the
Customer
Corporate Portal
Data
Warehouse
Supply
Management
Backbone Systems
(Applications &
Infrastructures)
Collaboration: Supply Chain,
Manufacturing, Product
Development
Source: Deloitte Consulting
. . . requires a renewed
approach and focus on risk
management and security
Technology Evolution:
IT must manage the gap
between flexibility (chaos) and consistency (control)
Chaos
E-business
Web
Services
Mobile
Data
Computing
Warehouses
Internet
Personal Computing
Mainframe
Computing
Computing
70s
Systems
Management
Control
B2B
80s
90s
• Technology Evolution
• Information Growth
• Supply Chain Scope
00’s
Network
Management Desktop
Management
Security
Windows
Industry Management
Standards
Utility
J2EE
Model
• Reliability
• Security
• Privacy
This capability is fundamental to business success
…and the gap to manage is getting bigger
IT Excellence
Protection
•Blocked more
than 3M viruses in
the past month!
•Daily eradicating
1.8M viruses
internally
•Deployed
Intrusion detection
Operations
Stability &
Efficiency
Solution
Delivery
•SDM usage increased
143% (unified & classic)
•Significant quality
improvements
•Negotiated new rates •Implemented releases
and smarter usage
of Product Development
•I/O round trip time software
CAD/CAM/CAE/
improved 50+%,
batch throughput by Product Info Mgmt
(C3P-Next Gen) for
better than 20%.
North American vehicle
programs
•Reduced Cost
•Continue to meet or
exceed our mainframe
SLA of 99.8%
Business &
Strategy
Alignment
•Developed new Cycle
Plan process (Apollo) and
was implemented for the
2004 funding/billing
launch
•Established 10 ARM
work streams & 15
TVMs=$200M savings
•Coordinated all IT for
NA plant closings
IT Solutions
Global Purchasing
Applications
Operations Command
Center
FordSTAR Dealer
Communications
Call Centers
Telecommunications
Crash Simulation
Robots on the Plant
Floor
Career Opportunities in the IT Field
Corporation
Corporate
IT
Examples:
Ford
GE
Ford Bronco Prototype
Consultants
Packaged
Software
And Hardware
Accenture
Deloitte Consulting
IBM
SAP
Peoplesoft
Oracle
IBM
HP
Contract or
Agency Resources
Compuware
Kelly
2005 Mazda RX-8
Areas of IT within a corporation
Corporation
Business
Strategy
Business
Application
Process
Development
Improvement
Application Application
Management Services
Architecture/ Application
Infrastructure Implementation
Change
Management
Corporate IT
Packaged
Software
And Hardware
Consultants
Contract or
Agency Resources
IT Process Model
IT Capabilities for High Business Value
Manage Customer Relationships
Manage Business Value Portfolio
Business
Opportunitie
s
Discover
ITBusiness
Potential
Deliver
Business
Solutions
Operate
Business
Systems
Business
Value
Realized
Manage IT Infrastructure
Manage IT Supply
Operate IT
Manage IT Organization
Key:
“Demand Management” Capabilities
“Supply Management” Capabilities
Source: The Concours Group
Real World results without Process Methodology?
Key Skills for an IT employee
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Teamwork
Systemic Thinking
Communication
People Management
Project Management
Change Management
Technology Knowledge
Process Analysis and Design
What to look for in a prospective company?
Programs and Development
Experience, Experience, Experience…
• New employee development programs
Training, Training, Training…
• Management training programs at all levels
• Training courses and facilities
• Education assistance
2005 Ford GT
2005 Volvo XC-90
Ford College
Graduate
Program
www.mycareer.ford.com
Program Characteristics:
Considers your input in
determining assignments
Emphasizes different experiences
over time for development
Exposes you to global operations
while initially based in the U.S.
Introduces employees to Ford’s
business
Provides needed experience for
cross-functional assignments
Developmental programs designed
to provide a solid foundation for your
career with experience in different
areas.
2005 Ford Explorer
Information
Technology
www.mycareer.ford.com
FCG Opportunities:
Application Development Services
Accelerated Solutions
Applications Management
Applications Services
Enterprise Architecture
Information Technology Infrastructure
Application & Infrastructure
Computer Network Services
Ford Systems Integration Services
New Business & Strategic Planning
Process & Technology Group
Enterprise Process & IT Integration
Global Consumer Systems
Manufacturing & Supply Chain
Product Development Systems
Apply information technology and
process re-engineering techniques to
the company and trace the critical
path through our complex business.
Ford IT Named “One of the
Best Places to Work in IT”
by Computerworld 2003
What do you want?
What do you want out of life?
• Goals Aspirations
• Fields of interest
Evaluate Prospective Employers
• Industry Outlook
• Highly Competitive in Field
• Employee Development
• Wide range of opportunities
2005 Aston Martin Vanquish
Building on a
Century of Success
Our Company
www.mycareer.ford.com
Great Potential
Great Products
Great People
Fortune 500 Company
Ford GT
Black Collegian – Top 100
Ford Financial
Ford Thunderbird
Equal Opportunity – Top 50
Hertz
Jaguar E-Type
Motorcraft
Land Rover Discovery
Quality Care
Lincoln Aviator
Mazda 6
Diversity Inc.’s #1 Corporation of
the Year
Hispanic Magazine -- Top 100
Latina Style – 50 Best
2005 Land Rover Range Rover
Employee
Benefits
www.mycareer.ford.com
Examples:
Domestic Partner Benefits
Employee Resource Groups
Medical and Dental Benefits
Paid Vacation and Holiday
Relocation Assistance
Retirement Plan
Savings and Stock Investment Plan
Transitional Work Agreements
Tuition Assistance
Vehicle Purchase Discounts
Learn more about some of the great
benefits that help make Ford Motor
Company a preferred employer of
choice.
Detroit, Michigan
Ambassador Bridge
Eastern Market
Casinos (3)
Ford Field
Cobo Center
Fox Theater
Chene Park
Joe Louis Arena
Comerica Park
Renaissance Center
Canada across the river
Orchestra Hall
Register your profile at www.mycareer.ford.com today!