PRICES PRICING HANDBOOK 2016/17 EDITION 1 – JULY 2016 JULY 2014 1. About this handbook _____________________________________________________________________________ 4 1.1 Intended audience ________________________________________________________________________________ 4 1.2 Terms, acronyms and abbreviations __________________________________________________________________ 4 1.3 References _____________________________________________________________________________________ 5 1.4 Price regulation __________________________________________________________________________________ 5 1.5 Price determination _______________________________________________________________________________ 5 2. Principal charges ________________________________________________________________________________ 6 2.1 Water supply ____________________________________________________________________________________ 6 2.2 Sewerage ______________________________________________________________________________________ 6 2.3 Recycled water (supplied via a third pipe) ______________________________________________________________ 8 2.4 Trade waste _____________________________________________________________________________________ 9 2.5 New customer contribution (NCC) ___________________________________________________________________ 12 2.6 Charges Yarra Valley Water collect on behalf of others___________________________________________________ 14 3. Miscellaneous products and services ______________________________________________________________ 16 3.1 Price methodology _______________________________________________________________________________ 16 3.2 Land development products _______________________________________________________________________ 16 3.3 Property development products _____________________________________________________________________ 17 3.4 Potable and recycled water meter products and connection services ________________________________________ 19 3.5 Drinking and recycled water – large water service connection, valve and hydrant insertion _______________________ 22 3.6 Other products __________________________________________________________________________________ 22 3.7 Customer information request products _______________________________________________________________ 25 3.8 Other products __________________________________________________________________________________ 26 3.9 Restricting or restoring a water supply (for non-payment) _________________________________________________ 27 3.10 Freedom of information (FOI) charges________________________________________________________________ 28 3.11 Recycled water (non-residential) ____________________________________________________________________ 28 3.12 Chargeable works _______________________________________________________________________________ 28 pricing handbook 2016/17 3 1. About this handbook This handbook provides a complete list of Yarra Valley Water’s standard products, services and prices. • Section 1 provides a brief overview of pricing specifically focusing on Yarra Valley Water’s function as a water and sewerage service provider and the roles of the Essential Services Commission (ESC) and the Victorian Government. • Section 2 outlines the charges for Yarra Valley Water’s principal regulated services including potable and recycled water services, sewerage services, connection services and services to which developer charges apply. • Section 3 outlines the charges for Yarra Valley Water’s miscellaneous services. We have endeavoured to ensure that all information presented is current and accurate. New products, services and prices may be introduced at any time during the year. It is therefore advisable to check the currency of information with Yarra Valley Water by visiting the web site at www.yvw.com.au. 1.1 Intended audience This handbook has been compiled for the use of Yarra Valley Water’s customers, staff and contractors/partners. 1.2 Terms, acronyms and abbreviations The following terms and acronyms may be referred to in this handbook: BOD Biochemical oxygen demand BOE Build over easement DSP Development servicing plan ESC Essential Services Commission IFC Incremental financing cost ITDS Inorganic total dissolved solids MW Melbourne Water Corporation NAV Net annual value NCC New customer contribution SDC Sewage disposal charge SoO Statement of Obligations SS Suspended solids TKN Total kjeldahl nitrogen UGB Urban growth boundary WR Water Regulations 2014 WIRO Water Industry Regulatory Order 2014 pricing handbook 2016/17 4 1.3 References The following documents may be referred to in this handbook: 1.4 • Essential Services Commission Act 2001 • Essential Services Commission – Yarra Valley Water Determination 1 July 2013 to 30 June 2018 • Freedom of Information Act 1982 • Statement of Obligations 2012 • Water Act 1989 • Water Regulations 2014 • Water Industry Regulatory Order 2014 • Yarra Valley Water, Customer Charter Price regulation The ESC is the economic regulator of the Victorian water sector. They operate under the Essential Services Commission Act 2001 and their role encompasses the regulation of prices as well as monitoring of service standards and market conduct. The ESC regulates those prescribed and declared services listed in the Water Industry Regulatory Order 2014 and for Yarra Valley Water, these services include potable and recycled water services, sewerage services, connection services and services to which developer charges apply. 1.5 Price determination On 26 June 2013, the ESC made its determination on pricing for principle services and customer service standards for a five year period commencing on 1 July 2013. In addition to its principal services, Yarra Valley Water provides a range of other products and services that are associated with prescribed services. Prices for some of these products and services have been approved by the ESC while the prices of other products are set by Yarra Valley Water using the ESC’s pricing principles. pricing handbook 2016/17 5 2. Principal charges For both residential and non-residential customers a two-part tariff structure is used for water, recycled water and sewerage charges. The total charge for each service comprises of a fixed system charge and a variable usage/disposal charge. Trade waste charges are structured in a similar manner to water supply and sewerage charges. They comprise of a fixed trade waste contract fee which is based on the risk ranking of the discharger and variable charges based on the mass and volume of trade waste being discharged. Yarra Valley Water also bills and collects waterways and drainage charges and parks charges on behalf of Melbourne Water Corporation (MW) and the Parks Victoria respectively. 2.1 Water supply Water charges contribute to the cost of harvesting, storing, treating, transferring and delivering of potable water supplies. Since October 2004, a residential pricing structure for volumetric charges has been in place to promote water efficiency. The structure comprises of a rising step tariff to ensure water efficient customers are rewarded with lower bills. For water use above a specific level of consumption, a higher price will be paid. Step tariffs are widely regarded as the fairest and most effective way to price water to encourage efficiency. They also recognise the need to provide water for essential domestic use at an affordable price. There are three step tariffs and the price increases as water usage increases. In quarters 1 and 2 (July to December 2016), residential customers will pay $2.5993 per 1,000 litres (1 kilolitre) for water use up to an amount equal to 440 litres times the number of days in the meter reading period. Any use in excess of this will be charged at $3.0536 per kilolitre up to 880 litres times the number of days in the period. Water in excess of this will be charged at $4.5416 per kilolitre. The number of days in the meter reading period can vary between 85 and 95 days. In quarters 3 and 4 (January to June 2017) the prices will increase to $2.7494, $3.2037 and $4.6917 respectively. Non-residential customers pay a single volumetric charge for all water usage. Table 1 Water supply system and volume charges for 2016/17 Charge ($) 1 July to 31 December 2016 Charge ($) 1 January to 30 June 2017 Residential water supply system charge ($/annum) 174.65 174.65 Residential water usage - Step 1 (between 0 and 440 litres/day) ($/kilolitre) Up to approximately 40 kilolitres per quarter 2.5993 2.7494 Residential water usage - Step 2 (more than 440 and up to 880 litres/day) ($/kilolitre) Between approximately 40 kilolitres and 80 kilolitres per quarter 3.0536 3.2037 Residential water usage - Step 3 (more than 880 litres/day) ($/kilolitre) More than approximately 80 kilolitres per quarter 4.5416 4.6917 Non-residential water supply system charge ($/annum) 283.49 283.49 Non-residential water usage ($/kilolitre) 2.8024 2.9525 2.2 Sewerage Sewerage charges contribute to the cost of collecting, transferring, treating and disposing of sewage discharged into the sewerage system. 6 pricing handbook 2016/17 2.2.1 Residential & non-residential sewage disposal charge (SDC) For both residential and non-residential customers, the sewage disposed from a property is a calculated volume that is based on the volume of water entering a property rather than directly measured, avoiding the impracticality of individually metering sewage flows. The calculation estimates the wastewater discharged from the toilet, bathroom, kitchen and laundry fixtures into the sewerage system. The SDC is a volumetric charge applied to the estimated sewage discharge from a property. A formula is used to calculate the volume of sewage being discharged to the sewerage system for a typical customer in Yarra Valley Water’s service area. In relation to residential customers, the formula recognises that the proportion of water discharged to the sewerage system varies from month to month primarily due to the amount of water being used outdoors. So in summer months less of the water entering a property is discharged to the sewerage system as this is the peak usage time for watering gardens. Different dwelling types discharge to the sewerage varying proportions of the volume of water entering a property • Houses with drinking water only – the most common dwelling type and are subject to permanent water use rules. • Houses with drinking water and recycled water supplied via a third pipe – customers are not restricted in their outdoor use of recycled water and thus the proportion of total water (potable plus recycled) entering a property and discharged into the sewerage system is less than houses with drinking water only. • Flats and units – customers generally have less outdoor use and thus the proportion of water entering a property and discharged into the sewerage system is more than houses with drinking water only. The formula for calculating the volume of sewage from residential properties is: VSR = VW x SF x DF Where: VW is the volume of water supplied to the property (total of drinking and recycled water); SF is the seasonal factor derived by dividing the number of days in a meter reading period by the sum of the number of days which fall within each particular month within the meter reading period multiplied by the relevant seasonal index DF is the discharge factor Table 2 Seasonal indices – residential properties Month House with drinking and recycled water House with drinking water only Flat and Unit January 1.700 1.575 1.200 February 1.700 1.575 1.200 March 1.500 1.425 1.200 April 1.200 1.175 1.100 May 1.100 1.075 1.000 June 1.000 1.000 1.000 July 1.000 1.000 1.000 August 1.000 1.000 1.000 September 1.100 1.075 1.000 October 1.200 1.175 1.100 November 1.400 1.325 1.100 December 1.500 1.425 1.200 pricing handbook 2016/17 7 Table 3 Discharge factor – residential properties Quarterly Equivalent Volume of Water Discharge Factor Less than or equal to 125 kilolitres 0.9 More than 125 kilolitres and less than or equal to 250 kilolitres 0.9 less 0.0036 per kilolitre in excess of 125 kilolitres More than 250 kilolitres 0.45 The formula for calculating the volume of sewage from non-residential properties is: VSNR = (VW – VTW) x DF Where: VW is the volume of water supplied to the property (total of drinking and recycled water); VTW is the volume of trade waste discharge from the property DF is the discharge factor Non-residential customers who are not required to have a trade waste agreement have their SDC calculated using the following formula: VSNR = VW x DF Where: VW is the volume of water supplied to the property (total of drinking and recycled water); DF is the discharge factor predetermined on the type of business (in most cases 90%) Table 4 Sewerage system and sewage disposal charges for 2016/17 Charge ($) Residential sewerage system charge ($/annum) 351.53 Residential SDC ($/kilolitre) 2.0210 Non-residential sewerage system charge ($/annum) 547.08 Non-residential SDC ($/kilolitre) 1.9879 2.3 Recycled water (supplied via a third pipe) Recycled water charges contribute to the cost of treating effluent from class B or C to class A, and storing and delivering recycled water supplies. Yarra Valley Water is committed to providing alternatives to potable water where practically and economically feasible and where the alternative is fit for purpose. In some areas, customers are supplied with class A recycled water for outdoor use and some indoor use (e.g. toilet flushing) Table 5 Recycled water supply system and usage charges for 2016/17 Charge ($) Residential recycled water supply system charge ($/annum) Residential recycled water usage ($/kilolitre) Non-residential recycled water supply system charge ($/annum) Non-residential recycled water usage ($/kilolitre) 8 pricing handbook 2016/17 33.74 2.3007 33.74 2.7506 2.4 Trade waste Trade waste charges contribute to the cost of collecting, transferring, treating and disposing of critical pollutants discharged by nonresidential customers into the sewerage system. Trade waste is wastewater produced from the operations of industry and commercial businesses and is usually more contaminated than normal domestic sewage. It may contain chemicals, metals, high organic loads, fats, greases and detergents. The presence of large amounts of these substances in the sewerage system increases the risk of environmental damage and increases the cost and risk associated with sewage treatment. Trade waste must be extensively treated at a sewage treatment plant before it can be safely recycled and/or disposed to the environment. Managing trade waste risk is a significant issue involving continual monitoring of discharges, education and assistance to customers. Trade waste charges are structured in a similar manner to water, recycled water and sewerage charges. They comprise of a fixed trade waste contract fee which is based on the risk ranking of the customer and trade waste discharge fees, based on the mass and volume of trade waste being discharged. Yarra Valley Water assigns all its trade waste customers a risk rank according to a risk rank algorithm which takes into account specific customer information and discharge characteristics including: • customer location relative to treatment plant, • the volume of trade waste discharged, • the nature of the customer’s business activity, • the nature and quality of the customer’s trade waste, • the customer’s compliance history, where available, • risk to personal health and safety, • risk to the sewerage system (transport and/or treatment), • risk to the quality of recycled water or bio solids from the sewerage system, and • risk to the environment. Yarra Valley Water may change a trade waste customer’s risk rank due to the customer’s changed circumstances and/or updated information. 2.4.1 Application fees for trade waste agreements New trade waste customers and existing customers wishing to renew their agreement, pay an application fee that contributes to the cost of assessing the impact of the trade waste discharge on the sewerage transfer and treatment systems. Table 6 Application fees for trade waste agreements for 2016/17 Charge ($) Risk rank 1 3,895.85 Risk rank 2 1,260.87 Risk rank 3 705.07 Risk rank 4 120.26 Risk rank 5 61.16 2.4.2 Trade waste contract fees All trade waste customers pay an annual fee to cover the operational costs incurred in the regulation, maintenance and consultation of trade waste customers. Customers are subject to a stepped fee based on their risk ranking, with highest risk customers paying the highest fees. pricing handbook 2016/17 9 Table 7 Trade waste contract fees for 2016/17 Charge ($) Risk rank 1 ($/annum) 17,156.18 Risk rank 2 ($/annum) 15,203.67 Risk rank 3 ($/annum) 5,718.31 Risk rank 4 ($/annum) 1,714.83 Risk rank 5 ($/annum) 571.09 2.4.3 Trade waste discharge fees Discharge fees for trade waste are related to the cost of treating the discharge and depend on the volume of trade waste (measured in kilolitres) and the mass of the pollutants contained within the waste (measured in kilograms). Category B trade waste customers are not subject to volumetric and load based trade waste charges. Table 8 Trade waste discharge fees for 2016/17 Charge ($) Volume ($/kilolitre) 1.0475 Biochemical oxygen demand (BOD) ($/kilogram) 0.8359 Suspended solids (SS) ($/kilogram) 0.4865 Total kjeldahl nitrogen (TKN) ($/kilogram) 1.4044 Inorganic total dissolved solids (ITDS) ($/kilogram) 0.0348 2.4.4 Trade waste time and material based charges Trade waste charges on a time and material basis will apply to non-standard trade waste management and can include, but not be limited to, instances such as: 10 Trade waste locked batch discharge management; Site visits by Yarra Valley Water’s trade waste officers can be required to check locked batch compliance prior to discharge. Please note that a minimum of two hours will be charged for each visit on any day and if visits are conducted on a public holiday, Sunday rates will apply. Trade waste stage 2 non-compliance management A non-compliance process is implemented in instances where trade waste dischargers do not comply with their legal requirements either under the relevant legislation (Water Act 1989 and Water Regulations 2014) or the requirements contained within their trade waste agreement or consent. This may range from (but not be limited to) sample noncompliance, where the trade waste discharge is adjudged not to comply with the conditions stipulated in the agreement or consent, to a customer not providing meter readings, sample results or maintenance or calibration certificates at the required frequency. The trade waste stage 2 non-compliance management process is implemented in instances where trade waste customers continue to have reoccurring non-compliance events after initial notice and warnings have been issued. This stage of noncompliance involves that the customer being requested to attend a meeting with Yarra Valley Water to discuss reasons for the breach and actions taken or proposed to prevent recurrence. Please note that a minimum of two hours will be charged for any such meeting. Yarra Valley Water’s officers will continue to take and analyse samples of waste during this period to ensure the non-compliance event is adequately managed from the occupational health and safety (OH&S), the asset protection and environmental perspectives. pricing handbook 2016/17 Table 9 Time based charges for trade waste batch discharge, variations and non-compliance management for 2016/17 Charge ($) Monday – Friday ($/hour) 157.56 Saturday ($/hour) 207.31 Sunday ($/hour) 276.43 2.4.5 Food waste disposal charges Food waste charges apply in respect of the discharge of food waste not attracting other trade waste charges. Food waste includes any matter, whether water borne or not, consisting solely or partly of food, food particles or food scraps, which had constituted part of or had been generated during production of a meal other than on residential premises or residential property. Table 10 Food waste charges for 2016/17 Charge ($) Health care institutions Charge per bed ($/bed/annum) 52.45 Accommodation premises and restaurants – rating of food waste unit Greater than or equal to 180 watts and less than 400 watts ($/unit/annum) 1,491.99 Greater than or equal to 400 watts and less than 700 watts ($/unit/annum) 7,640.47 Greater than or equal to 700 watts and less than 1,500 watts ($/unit/annum) 2.4.6 15,392.51 Other trade waste charges (miscellaneous products) Retention of access to trade waste services Disused trade waste treatment systems are a potential risk to Yarra Valley Water’s assets, systems and people if left unattended. Currently we permit property owners retain unused trade waste treatment systems rather than disconnect them from the sewerage system upon payment of a retention of access to trade waste services fee. Property owners may transfer liability for the treatment systems to any future tenant by requesting them to complete a trade waste application form and submit it to Yarra Valley Water. When the tenant possesses a trade waste agreement with Yarra Valley Water, the retention of access to trade waste services fee charged to the property owner will cease. When the tenant vacates the site, the property owner is again presented with the choice to retain the treatment system and pay the fee, or disconnect the treatment system from the sewerage system. Asset protection charge Occupiers of commercial and industrial premises must enter into a trade waste agreement or obtain a trade waste permit before discharging trade waste into the sewerage system. A condition of discharging trade waste for certain customers is an appropriate pre-treatment device installed in accordance with Yarra Valley Water requirements. The asset protection charge covers the additional cost incurred by Yarra Valley Water due to uncontrolled discharge flows into our sewerage system. This charge will persist until the installation of the appropriate pre-treatment has been confirmed or otherwise consented to by Yarra Valley Water. Administering variation requests Variations from the trade waste standard may be requested by trade waste customers from time to time and this charge recovers the cost to process these variations. The payment of the variation processing fee is independent of the outcome of the variation request. pricing handbook 2016/17 11 Administering non-compliance A non-compliance process is implemented in instances where trade waste dischargers do not comply with their legal requirements either under the relevant legislation (Water Act 1989 and Water Regulations 2014) or the requirements contained within their trade waste agreement or consent. This may range from (but not be limited to) sample non-compliance, where the trade waste discharge is adjudged not to comply with the conditions stipulated in the agreement or consent, to a customer not providing meter readings, sample results or maintenance or calibration certificates at the required frequency. Yarra Valley Water will charge the non-compliant customer a fee to cover our costs in negotiating and managing the noncompliance. Laboratory analysis costs may be charged on an actual cost basis in addition to the administering non-compliance charge. Table 11 Other trade waste charges for 2016/17 Charge ($) Retention of access to trade waste service ($/annum) 641.10 Asset protection charge ($/annum) 537.39 Administering variation requests 255.74 Administering non-compliance 2.5 97.78 New customer contribution (NCC) NCCs are upfront charges applicable when a customer builds or develops a property and connects to Yarra Valley Water’s water, sewerage and/or recycled water networks. Yarra Valley Water is responsible for providing shared infrastructure assets (including headworks, treatment plants, pumping stations, trunk mains and sewers) with sufficient capacity for development in accordance with timing as shown on Development Sequencing Plans (DSP). NCCs collected contribute towards the cost of providing the shared infrastructure. In addition to paying NCCs, developers are responsible for providing reticulation assets and the incremental financing cost associated with bringing forward the provision of shared infrastructure assets if they are required ahead of Yarra Valley Water’s predetermined timing as shown on the applicable DSP. 2.5.1 Scheduled NCCs The scheduled charge is applied on a ‘per lot’ basis which means that it may be levied on any connection of a new customer that is separately titled or is, or can be individually metered. Yarra Valley Water has established three special charging areas and the boundaries of these areas are shown on plans available on our internet site www.yvw.com.au. Development within these areas will attract the applicable special area charge. Development in all other areas will attract the standard charge. Table 12 Scheduled NCCs for 2016/17 Charge ($) Standard (all lot sizes) Water ($/lot) 676.90 Sewer ($/lot) 676.90 Recycled water ($/lot) 676.90 12 pricing handbook 2016/17 Charge ($) Special charging areas – new urban growth boundary and Greenvale / Mickleham (lot size < 450 m2) Water ($/lot) 1,557.04 Sewer ($/lot) 1,557.04 Recycled water ($/lot) 676.90 Special charging areas – new urban growth boundary and Greenvale / Mickleham (lot size ≥ 450 m2) Water ($/lot) 1,720.09 Sewer ($/lot) 1,720.09 Recycled water ($/lot) 676.90 Special charging area – Epping North (lot size < 450 m2) Water ($/lot) 988.06 Sewer ($/lot) 988.06 Recycled water ($/lot) 676.90 Special charging area – Epping North (lot size ≥ 450 m2) Water ($/lot) 988.64 Sewer ($/lot) 988.64 Recycled water ($/lot) 676.90 2.5.2 Negotiated (non-scheduled) NCCs At any stage Yarra Valley Water may calculate and apply a negotiated NCC in lieu of the scheduled NCC if the cost of providing infrastructure for a development varies materially from that assumed in the calculation of the scheduled NCC. The negotiated NCC will: • have regard to the incremental infrastructure and associated costs attributable to the connection • have regard to the incremental future revenues that will be earned from customers at that connection • be greater than the avoidable cost and less than the stand alone cost of the connection 2.5.3 NCC Charging Units The ESC has given Yarra Valley Water the flexibility to choose the most appropriate charging units for NCCs and the units should reflect the amount of capacity needed to service the connection. Yarra Valley Water may use meter size as the charging unit for water and recycled water and fixture units as the charging unit for sewer. The NCCs shown in table 12 above relate to a property with a 20mm meter. Properties requiring larger meters will incur a multiple of the NCC shown. 2.5.4 Incremental financing costs (IFC) In addition to NCCs, Yarra Valley Water may calculate and levy an IFC equivalent to the financing cost associated with bringing forward the provision of shared infrastructure assets. The charge is calculated on the basis of: • the development-specific capital costs associated with connecting a customer or group of customers • the financing costs that may be attributable to bringing forward the timing of the provision of shared assets required to connect to the existing network. pricing handbook 2016/17 13 The cost is calculated as: 𝟏 𝑰𝑭𝑪 = (𝟏 − ( )) × 𝒄𝒐𝒔𝒕 𝒐𝒇 𝒂𝒔𝒔𝒆𝒕𝒔 𝒃𝒆𝒊𝒏𝒈 𝒑𝒓𝒐𝒗𝒊𝒅𝒆𝒅 𝒔𝒐𝒐𝒏𝒆𝒓 𝒕𝒉𝒂𝒏 𝒑𝒍𝒂𝒏𝒏𝒆𝒅 (𝟏 + 𝒓)𝒏 Where: r = estimated pre-tax WACC (currently 4.8%) n = the number of years the asset is required sooner than planned 2.5.5 Negotiating framework The negotiating framework sets out the procedural and information requirements that are relevant to applying NCCs and applies to scheduled and negotiated NCCs The negotiating framework is available on our internet site www.yvw.com.au. 2.6 Charges Yarra Valley Water collect on behalf of others 2.6.1 Waterways and drainage charge collected on behalf of Melbourne Water (MW) The waterways and drainage charge is collected on behalf of MW. Funds raised are used for a range of programs to protect and improve the health of our rivers and creeks, and provide regional drainage services, flood protection and flood warning systems throughout the Port Phillip and Westernport region. The charge applies to all serviced properties located within MW’s waterway management district. There are three categories for charges to customers • residential properties located within the urban growth boundary (UGB) are charged flat rate • rural properties located outside of the UGB but within the waterways management district are charged flat rate • charges for non-residential properties are based on a property’s net annual value (NAV) at 1990 levels of valuation and is calculated by applying a rate to the NAV and is subject to a minimum charge. For more information on the waterways and drainage charges visit www.melbournewater.com.au Table 13 Waterways and drainage charges for 2016/17 Charge ($) Residential ($/annum) 96.80 Rural ($/annum) 53.20 Non-residential minimum fee ($/annum) 117.40 Non-residential rate in $ NAV ($/annum) 0.008910 2.6.2 Parks charge collected on behalf of Parks Victoria The parks charge is collected once every year on behalf of the Department of Environment, Land, Water and Planning. Funds raised go to Parks Victoria, Zoos Victoria, the Royal Botanic Gardens and the Shrine of Remembrance for the development, management and maintenance of metropolitan parks, gardens, trails, waterways, and zoos. The charge is based on a property’s NAV at 1990 level of valuation and is calculated by applying a rate to the NAV. A minimum charge applies for the majority of ratepayers. For more information on the parks charge visit www.parkweb.vic.gov.au 14 pricing handbook 2016/17 Table 14 Parks Victoria charge for 2016/17 Charge ($) Minimum Fee ($/annum) 74.37 Rate in $ NAV ($/annum) 0.00445 pricing handbook 2016/17 15 3. Miscellaneous products and services In addition to providing water, sewerage and other prescribed services, Yarra Valley Water provides miscellaneous products and services. Miscellaneous fees and charges reflect the retail price Yarra Valley Water will charge a customer directly for a product or service. Yarra Valley Water may provide other services not listed in this handbook and these would be provided on an actual cost basis. 3.1 Price methodology Where miscellaneous products and services are associated with the provision of prescribed services, the prices are set using the ESC pricing principles and recover the actual cost of providing the service calculated on the basis of the aggregate of: • direct third party or contractor invoice cost; • direct marginal internal costs, including labour, materials and transport costs; and • a fair contribution to overheads. 3.2 Land development products 3.2.1 Land development applications Land development applications are made at various times through development – planning, whole estate and stage of estate. These applications result in information provided to the developer on the terms and conditions under which development can proceed including conditions relating to extending Yarra Valley Water’s services to a property or subdivision (an engineering consultant is usually engaged by the owner to undertake the design, construction and survey of the services). Where the developer requests a priority service, an additional charge may be levied (normal fees, charges and associated metering products will be charged in addition to this priority service). The priority service includes multi-unit development applications and works compliance (early release). 3.2.2 Pressure sewer contribution This is a contribution levied on the developer of land that is to be serviced by pressure sewer pumping units. The contribution is levied at the time of development and reflects the cost of installing pressure sewer pumping units when building on a lot commences. The charges reflect the cost to provide a “standard connection” and where it is determined at the time of connection that a “nonstandard connection” is required, the owner will be required to contribute the difference between the actual cost and the “standard connection” contribution. 3.2.3 Contribution for connecting to temporary pump station A temporary sewage pump station was constructed by a developer to service their development in Kalkallo. Developers wishing to outlet to this temporary pump station are required to contribute towards the cost. 3.2.4 Works warranty bond Works Warranty Bond for newly constructed Water and/or Sewer assets constructed is to cover any rectification works during a 2 year period after Acceptance of Works Certificate has been issued. 16 pricing handbook 2016/17 Table 15 Charges for land development products in 2016/17 Charge ($) Preliminary servicing advice 0.00 Multi-unit 2 lot development application 564.17 Multi-unit 3 - 19 lot development application 740.15 Multi-unit >19 lot development application 1,654.05 Express processing fee - multi-unit 2 lot development application 100.00 Express processing fee - multi-unit 3 - 19 lot development application 300.00 Express processing fee - multi-unit >19 lot development application 450.00 Express works compliance fee – early release (per lot) 300.00 Test prior 300.00 Estate deed application 1,654.05 Stage agreement application 1,340.42 Development deed application 1,654.05 Single residential pressure sewerage (includes GST) 19,872.68 Multi residential / commercial pressure sewerage (includes GST) 41,384.49 Industrial pressure sewer (includes GST) 49,531.24 Contribution for connecting to temporary pump station (per lot) 1,306.00 Works warranty bond Variable cost Note that the ESC’s Yarra Valley Water Determination lists two land development products that have been renamed. The price of the renamed products does not exceed that approved by the ESC. • Complete servicing advice – 2 lot development application has been renamed to Multi unit 2 lot development application • Complete servicing advice – 3 - 9 lot development application has been renamed to Multi unit 3 – 9 lot development application 3.3 Property development products 3.3.1 Connection / disconnection applications A fee is charged to cover the cost of processing applications for the connection to the sewer and water supply systems. 3.3.2 Pressure and flow information Water pressure and flow information is used by hydraulic consultants in the design of large general, fire hydrant and fire sprinkler service installations. This type of information is often required to be provided to councils by consultants. 3.3.3 In-line booster pump An in-line booster pump may be required where water pressure or flow meets customer charter minimum standards but does not meet the customer’s requirements. pricing handbook 2016/17 17 3.3.4 Private water main service (trunk service) A private water main service may be approved where an existing property does not abut a water main. The supply to the customer is in accordance with the terms and conditions of a temporary supply agreement. 3.3.5 Build over easement application (BOE) An approval is required to build any structure or carry out earthwork over an easement and/or within 1 metre of a Yarra Valley Water asset. 3.3.6 Recycled water audit fee To reduce the possibility of cross connections between drinking water and recycled water, audits of the customer’s recycled water plumbing are undertaken by Yarra Valley Water. 3.3.7 Mandatory sewer inspection fee Development in close proximity to the Greenvale Reservoir is required to have mandatory inspections of plumbing works to ensure there will be no leaching of sewage into the reservoir. These inspections are undertaken by the Victorian Building Authority (VBA). 3.3.8 Community Sewerage connection application Yarra Valley Water provides sewerage services to unsewered properties under our Community Sewerage program and connection to the sewerage system will help improve the environment and public health. An application is required to be submitted prior to connecting to the sewerage system. 3.3.9 Closed circuit television (CCTV) inspection fee This charge applies when CCTV investigation is required to assess the condition/location of existing Yarra Valley Water assets when work is proposed over or in close proximity to our assets as part of a development application. This investigation will allow for relevant conditions to be placed on development applications. 3.3.10 Asset purchase for abandonment This charge applies when a customer requests the abandonment or to take over the ownership of an existing Yarra Valley Water asset. The cost will vary and is based on the type, length and age of the asset. 3.3.11 Application fee for new water connection to an existing meter group An application fee used for applications where the customer has requested to alter the metering arrangements for existing 2 lot developments and existing developments who are billed for water usage by a percentage of total water usage. 3.3.12 Administration fee Where conditions of connection have already been issued and the customer requests a change or additional work, an administration fee is charged. This fee does not include 18 the cost for a new application fee if development details have changed, metering products or NCCs. pricing handbook 2016/17 Table 16 Charges for property development products in 2016/17 Charge ($) Residential sewer connection / disconnection application (includes property sewerage plan) 90.95 Residential water connection / disconnection application 0.00 Residential water and sewer connection application (includes property sewerage plan) 90.95 New house connection branch application 90.95 Industrial / commercial sewer connection / disconnection application 90.95 Industrial / commercial water connection / disconnection application 218.30 Industrial / commercial water and sewer connection / disconnection application 218.30 Large water and/or fire service application 218.30 Pressure & flow information - standard application 356.69 Pressure & flow information – alternative supply application 445.81 In-line booster pump application 273.93 Private water main service 222.71 Build over easement application 96.89 Recycled water audit fee (includes GST) 374.50 Mandatory sewer inspection fee (includes GST) 171.16 Community Sewerage Program connection application 0.00 Closed circuit television (CCTV) inspection fee Actual cost Asset purchase for abandonment Actual cost Application fee for new water connection to an existing meter group 0.00 Administration fee (per half hour) 50.00 3.4 Potable and recycled water meter products and connection services A meter supplied by Yarra Valley Water must be installed at each property to measure the volume of drinking water or recycled water supplied to a property. The connection services may include connection, meter pit, pressure limiting valve, meter lock etc. to standard, multi-unit and high rise developments. Table 17 Meter product and connection services charges for 2016/17 Charge ($) 20 mm drinking and recycled water meter products and connection services New estate connection - drinking water (includes supply and installation of meter and meter lock) 414.38 New estate connection - combo drinking water & recycled water (includes supply and installation of meter and meter lock) 751.72 Connection - drinking water 175.69 Connection - recycled water 175.69 Complete connection supplement (long) 1,767.61 Complete connection supplement (short) 1,235.33 Standard meter & install - drinking water (includes supply and installation of meter lock) 237.63 Standard meter & install - recycled water (includes supply and installation of meter lock) 237.63 pricing handbook 2016/17 19 Charge ($) Drinking water pressure limiting valve (PLV) 127.34 Recycled water pressure limiting valve (PLV) 127.34 Supply & install single meter pit Actual cost Supply & install dual meter pit Actual cost Supply and install meter lock 30.00 25 mm drinking and recycled water meter products and connection services Connection - drinking water 248.67 Connection - recycled water 248.67 Complete connection supplement (long) 1,917.83 Complete connection supplement (short) 1,284.30 Standard meter & install - drinking water (includes supply and installation of meter lock) 306.33 Standard meter & install - recycled water (includes supply and installation of meter lock) 306.33 Drinking water pressure limiting valve (PLV) 309.27 Recycled water pressure limiting valve (PLV) 309.27 Supply & install single meter pit Actual cost Supply & install dual meter pit Actual cost Supply and install meter lock 31.35 32 mm drinking and recycled water meter products and connection services Connection - drinking water 418.67 Connection - recycled water 418.67 Complete connection supplement (long) 6,222.24 Complete connection supplement (short) 3,125.59 Meter purchase - drinking water (includes delivery of meter, supply and installation of meter lock) 857.39 Meter purchase - recycled water (includes delivery of meter, supply and installation of meter lock) 857.39 Drinking water pressure limiting valve (PLV) 529.65 Recycled water pressure limiting valve (PLV) 529.65 Supply and install meter lock 115.00 40 mm drinking and recycled water meter products and connection services Connection - drinking water 474.47 Connection - recycled water 474.47 Complete connection supplement (long) 6,455.09 Complete connection supplement (short) 3,554.46 Meter purchase - drinking water (includes delivery) 888.76 Meter purchase - recycled water (includes delivery) 888.76 Drinking water pressure limiting valve (PLV) 715.34 Recycled water pressure limiting valve (PLV) 715.34 Supply and install meter lock 123.75 50 mm drinking and recycled water meter products and connection services 20 pricing handbook 2016/17 Charge ($) Connection - drinking water 507.03 Connection - recycled water 507.03 Complete connection supplement (long) 6,633.90 Complete connection supplement (short) 3,881.29 Meter purchase - drinking water (includes delivery) 1,381.45 Meter purchase - recycled water (includes delivery) 1,381.45 Drinking water pressure limiting valve (PLV) 850.37 Recycled water pressure limiting valve (PLV) 850.37 Magflow meter (includes delivery) Supply and install meter lock 4,642.11 123.75 80 mm drinking and recycled water meter products and connection services Connection - drinking water 2,482.21 Connection - recycled water 2,482.21 Meter purchase - drinking water (includes delivery) 2,149.29 Meter purchase - recycled water (includes delivery) 2,149.29 Magflow meter (includes delivery) 5,554.94 Complete connection supplement - quotation Actual cost 100 mm drinking and recycled water meter products and connection services Connection - drinking water 2,482.21 Connection - recycled water 2,482.21 Meter purchase - drinking water (includes delivery) 2,667.42 Meter purchase - recycled water (includes delivery) 2,667.42 Magflow meter (includes delivery) 5,573.56 Complete connection supplement - quotation Actual cost 150 mm drinking and recycled water meter products and connection services Connection - drinking water 3,587.01 Connection - recycled water 3,587.01 Meter purchase - drinking water (includes delivery) 4,238.17 Meter purchase - recycled water (includes delivery) 4,238.17 Magflow meter (includes delivery) 6,495.70 Complete connection supplement - quotation Actual cost 225 mm drinking and recycled water meter products and connection services Connection - drinking water 5,064.79 Connection - recycled water 5,064.79 Meter purchase - drinking water (includes delivery) 6,179.52 Meter purchase - recycled water (includes delivery) 6,179.52 Magflow meter (includes delivery) 8,123.26 Complete connection supplement - quotation Actual cost pricing handbook 2016/17 21 Note that the ESC’s Yarra Valley Water Determination lists four 20mm drinking and recycled water connection products that are no longer available as individual products. The price of the new combined products does not exceed the sum of the maximum prices approved by the ESC. • Supply 20mm drinking / recycled water meter and Install 20mm drinking / recycled water meter have been combined and split into 20mm standard meter and install drinking water and 20mm standard meter and install recycled water. • 20mm new estate connection - drinking water (includes supply of meter) is a combination of 20mm new estate drinking water connection and Supply 20mm drinking water meter. • 20mm new estate connection - combo drinking water & recycled water (includes supply of meters) is a combination of 20mm new estate drinking water connection, Supply 20mm drinking water meter, 20mm new estate recycled water connection and Supply 20mm recycled water meter. • 20mm drinking/recycled water service connection is now 2 separate products. 20mm connection drinking water and 20mm connection recycled water 3.5 Drinking and recycled water – large water service connection, valve and hydrant insertion A large water service connection is provided via a tee insertion from Yarra Valley Water’s main to a property. Divide valves and hydrants can be provided at customers request to provide alternative supply. These insertions are arranged by Yarra Valley Water and the work is undertaken by our installation contractor. A single detector check valve is installed on a fire service to detect any non-fire-related usage. Table 18 Valve and hydrant insertion charges for 2016/17 Charge ($) Supply and install 80mm divide valve 2,018.24 Supply and install 100mm divide valve 2,065.98 Supply and install 150mm divide valve 2,203.37 Supply and install 225mm divide valve 4,260.31 Supply and install 300mm divide valve 7,081.20 Supply and install 100mm fire plug (hydrant) 4,820.25 Supply and install 150mm fire plug (hydrant) 5,239.46 Supply and install 225mm fire plug (hydrant) 7,077.62 Supply and install 300mm fire plug (hydrant) 8,611.14 Supply and deliver 80mm SDCV with bypass 1,580.22 Supply and deliver 100mm SDCV with bypass 1,846.94 Supply and deliver 150mm SDCV with bypass 2,374.22 3.6 Other products 3.6.1 Remote Supplement This is an optional mechanism that allows remote meter reading. It is additional to standard meter charges and can be purchased with a new meter. Note that not all existing meters are suitable to be fitted with the remote supplement. 22 pricing handbook 2016/17 3.6.2 Wasted site visit This charge will be applied when Yarra Valley Water is unable to perform the connection works that have been booked due to the customer failing to meet the conditions required for the work to proceed or where the customer requests the connection works be cancelled or rescheduled within 6 hours of the scheduled time. A simple wasted site visit is for connection / meter size up to and including 50mm. A complex wasted site visit is for connection / meter size greater than 50mm. 3.6.3 Standard plugging This charge is for the disconnection of a service pipe from Yarra Valley Waters main and does not include excavation to expose the main, reinstatement or traffic management. A small standard plugging is for meter sizes up to and including 50mm. A large standard plugging is for meters size greater than 50mm. 3.6.4 Complete plugging supplement This charge is a supplement to, and can only be purchased with, a standard plugging. It includes obtaining services information and road opening permits, site and traffic management, excavation to expose the main and reinstatement. It is applicable to both drinking water and recycled water services. A small complete plugging supplement is for meter sizes up to and including 50mm. A large complete plugging supplement is for meters size greater than 50mm. 3.6.5 Emergency repair This is where a licensed plumber attends a sewer blockage on a customer’s property to alter or repair internal sewer pipes. A PIC number will be provided as part of the emergency repair application which is to be used by the licensed plumber to book (make available) internal sewer works for a drainage inspection by the VBA (formerly known as the PIC). A copy of the property sewerage plan will also be provided where one is available. There is no charge for the cost of the application, but a charge will be incurred for the provision of the property sewerage plan. 3.6.6 Relocate meters in recycled water areas In order to prevent cross connections between drinking water and recycled water, Yarra Valley Water must carry out works to relocate meters in recycled water areas. The scheduled charge will apply for drinking water and recycled water meters that are to be relocated a distance up to 600mm. Relocations more than 600mm will require a plugging, new connection and associated metering products the cost of which is the responsibility of the applicant. 3.6.7 Relocate service for new estate connection This charge applies when a customer requests a new estate connection - drinking water or combo drinking water & recycled water and has requested to have the service relocated up to 600mm. 3.6.8 Remove / collect meter This is where the customer requests the removal of 20mm and 25mm water meters that are no longer required and does not require any work to be carried out on our water main. 3.6.9 Add / remove meter on an existing manifold (no plugging) This charge applies when a customer either requests an additional meter to be added to an existing manifold or requests the removal of a meter from an existing manifold. pricing handbook 2016/17 23 Note: this product only applies if the existing connection from the manifold to the Yarra Valley Water water main does not need to be resized. This product does not include the cost of additional metering products, application fees associated with the request to remove and replace the meter and new customer contribution fees. New customer contribution fees are applicable if a meter is being upsized and/or additional meters installed. 3.6.10 Extra over for after hours This is an additional charge where a tapping or plugging is required to be performed outside of normal business hours. It does not include the cost of the tapping or plugging. 3.6.11 Preliminary site assessment Site visit to ascertain current Yarra Valley Water metering products/services on site, where existing information is not available or site conditions have changed without the knowledge of Yarra Valley Water. 3.6.12 Overflow Relief Cap This product is an anti-infiltration device, which seals against storm water entering sewer drains during flood conditions whilst providing effective vent and overflow functions. This device is required in predetermined development areas. 3.6.13 Missing meter replacement application An application fee is to assess a request a replacement for a missing meter. This fee does not include metering products 3.6.14 Quoted products and services Site specific costs for work to be carried out in association with the installation of Yarra Valley Water products/services where standard products are not suitable or available. Table 19 Other product charges for 2016/17 Charge ($) Remote supplement 344.27 Simple wasted site visit (includes GST) 294.78 Complex wasted site visit (includes GST) 871.55 Select Solutions site visit 60.00 Standard plugging large 1,057.52 Standard plugging small 168.77 Complete plugging supplement large 1,253.30 Complete plugging supplement small 654.00 Emergency repair 0.00 Relocate meters in recycled water areas (only up to 600mm) 0.00 Relocate service for new estate connection (only up to 600mm) Remove/collect meter 112.00 0.00 Add / remove meter on an existing manifold (no plugging) 650.00 Extra over for after hours – 50mm or less 780.33 Extra over for after hours – greater than 50mm 862.27 YVW preliminary site assessment 202.85 24 pricing handbook 2016/17 Charge ($) Preliminary site assessment 202.85 Overflow relief cap 50.00 0.00 Missing Meter Replacement Application Quoted products and services (Includes YVW contractor work on water and sewer) 3.7 Customer information request products 3.7.1 Property sewerage plan Actual cost A plan showing internal property sewerage drains. When changes are made to the internal sewerage pipes the customer must provide a new plan to Yarra Valley Water. 3.7.2 Property asset plan A plan showing the location of Yarra Valley Water assets. 3.7.3 Sewer depth & offset plan A plan showing the size, location and calculated depth of Yarra Valley Water’s sewer mains. 3.7.4 Information statement / rates settlement statement Vendors of property in Yarra Valley Water’s area are required to provide potential purchases with an information statement from Yarra Valley Water prior to contract signing under the Sale of Land Act 1962 (section 32 (2)(b)). This statement is to detail any encumbrance affecting the land (excluding those shown on land titles), works required to be carried out, matters outstanding and any relevant rate or charge. A rates settlement statement can be requested prior to the settlement of the property 3.7.5 Special meter read Vendors of properties may request an actual meter reading on or about the time of the property settlement in order to calculate an accurate settlement amount. 3.7.6 Meter test If a customer disputes the accuracy of a water meter reading a fee is imposed to test the meter. Meter testing can be carried out by either an onsite comparison test or offsite by an independent NATA accredited laboratory to a nationally approved standard. We will provide you with the results of the test within five working days of its completion. If the test shows that the meter is not meeting standards specified in Yarra Valley Water’s Customer Charter, we will replace the meter and refund any amount you may have been overcharged. If the test shows that the meter was working accurately, you will be required to pay the test fee. 3.7.7 Flow test As a Yarra Valley Water customer, we will ensure that you have a flow of water to your meter equal to or better than the minimum indicated for your size in the table below. There may be unusual circumstances when we are unable to supply you with a minimum flow. These times may include droughts, emergency interruptions, or planned interruptions, during high demand periods on very hot summer days and during fire emergencies. Where practical we will advise you in advance. pricing handbook 2016/17 25 If you believe your flow rate does not meet the minimum standard, you can test your flow rate by timing how long it takes to fill a 10 litre bucket at the tap adjacent to your water meter. The following table indicates how long this should take if your meter is either 20 or 25 mm in diameter. To check the size of your meter, look at the serial number printed near the dials. Each serial number begins with M (metric), followed by a letter A, B, C or D. A=20mm and B=25mm. Table 20 Minimum flow rates Size of your meter (millimetres) 20 Minimum flow rate (litres per minute) Time to fill a 10 litre bucket 25 20 35 30 seconds 17 seconds Alternatively, you can call us on 132 762 and we will send out a Maintenance Officer to test your water service. If the test establishes you are receiving equal to or more than the minimum flow you will be charged the cost for the test. If the flow rate is below the minimum rate we will take action to rectify the problem where the problem is found to be up to the outlet (customer side) of the water meter. You are responsible for any problems beyond the meter on your property. If you are supplied from a privately water main service (trunk service), you will have to pay for the full cost of repairs to any service pipes between Yarra Valley Water’s water main and the meter. Table 21 Customer request product charges for 2016/17 Charge ($) Property asset plan 35.12 Property sewerage plan 24.64 Sewer depth and offset plan 41.90 Information statement 21.72 Rates settlement statement Special meter read 0.00 33.40 Meter test fee (20mm and 25mm meters) – comparison test is carried out 156.91 Meter test fee (20mm and 25mm meters) – customer requests a NATA accredited laboratory test 367.51 Meter test fee (greater than or equal to 32mm meters) 797.50 Flow test charge 3.8 Other products 3.8.1 Fire service charge 89.68 An annual charge per fire service applied to properties provided with a fire service. The fire service charge contributes to the costs of harvesting, storage, treatment, transfer and delivery of fire service water at the pressures and flows required for firefighting. The charges also contribute to the costs involved in auditing and management of fire services. Where fire services are unmetered, the fire service charge includes an estimated value of water used by services of that type. 3.8.2 Hydrant usage A customer who wishes to draw water from a hydrant in Yarra Valley Water’s area must obtain a hydrant usage permit and pay for water used. 26 pricing handbook 2016/17 3.8.3 Unchlorinated water Some of our customers are remote from water reticulation mains and are provided with a water supply direct from Melbourne Water aqueducts. This water is untreated and is intended for non-potable purposes only. 3.8.4 Kinglake sewerage charge A charge levied on Kinglake customers in lieu of the sewerage service charge and sewage disposal charge. 3.8.5 Community Sewerage connection contribution Community sewerage (formally backlog) is a term used to describe a sewerage system that is provided to service properties or areas of Melbourne which are not connected to a traditional reticulation sewerage service. A contribution charge will be levied as an annuity over 20 years and will cease to be charged once customers connect to the Yarra Valley Water sewerage network. Table 22 Other product charges for 2016/17 Charge ($) Metered fire service (without sprinkler system) 40.60 Unmetered fire service (without sprinkler system) 119.77 Metered fire sprinkler service fee 343.70 Unmetered fire sprinkler service fee 1,000.12 Hydrant usage permit (annual, charged quarterly) 252.72 Hydrant water usage – log sheet (per kilolitre) 1 July 2016 to 31 December 2016 1 January 2017 to 30 June 2017 2.8024 2.9525 Unchlorinated water (per kilolitre) 1 July 2016 to 31 December 2016 1 January 2017 to 30 June 2017 2.5993 2.7494 Kinglake sewerage charge (per annum) 573.84 Community Sewerage connection contribution 1,584.93 3.9 Restricting or restoring a water supply (for non-payment) Under section 141(1) (h) of the Water Act 1989, Yarra Valley Water can restrict a customer’s water supply for non-payment of any money due to Yarra Valley Water. A fee may also be imposed for removing a restriction device. Water supply is not restricted where customers can demonstrate that they are facing financial hardship and agree to negotiate a payment plan with Yarra Valley Water. Table 23 Restriction and restoration charges for 2016/17 Charge ($) Water restriction fee 194.49 Water restoration fee 88.09 Meter is not accessible Actual cost pricing handbook 2016/17 27 3.10 Freedom of information (FOI) charges An application fee will by charged to customers requesting access to documents under the Freedom of Information Act 1982. A search fee for the identification of documents will apply on a per hour basis. Photocopying of these documents will be charged per A4 page. Table 24 FOI charges for 2016/17 Charge ($) Freedom of information (FOI) application fee 27.20 Freedom of information (FOI) search fee (per hour or part of an hour) 20.90 Photocopy of documents (per A4 page) 0.20 3.11 Recycled water (non-residential) Class B and C recycled water is supplied to some customers for irrigation and manufacturing purposes. The price is set on a case by case basis using following pricing principles prescribed by the ESC in their determination: Recycled water prices should be set so as to: • have regard to the price of any substitutes and customers’ willingness to pay; • cover the full cost of providing the service (with the exception of services related to specified obligations or maintaining balance of supply and demand); and • include a variable component. 3.12 Chargeable works Chargeable works are those works that can only be carried out by Yarra Valley Water’s maintenance contractor/partner due to either the specialist skills required or the high risks to Yarra Valley Water’s assets associated with the work. The cost of providing the works varies from site to site and the charge will be calculated in accordance with the ESC’s pricing principles. The charge is the aggregate of 28 • direct third party or contractor invoice cost; • direct marginal internal cost, including labour, materials and transport costs; • a fair contribution to overheads pricing handbook 2016/17
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