Having difficulty logging into i-Access?
Some common issues are:
1. Receiving the following error message, “MCW software needs to be restarted.”
A1. Please delete any bookmarks to i-Access you may have, then go to
http://www.dukefcu.org to login.
A2. If you continue to receive this error message, please clear your browsing history and
cache.
2. Unable to click or type in the “i-Access ID” field.
A. This is commonly seen when using the older browsers. (see below to upgrade to a
newer version)
i-Access is compatible with the following browser versions:
(Click links below to download the latest versions)
Internet Explorer 7/8
Firefox 3.5/4.0
Safari 4/5
Chrome 12
For other issues see our i-Access Login FAQ