Paper title - Amazon Web Services

Wallan Tanker Rollover
Hume Highway – 27/6/12
Incident and Emergency Management
Peter Creak
Operations Manager – District 12
Country Fire Authority
Overview
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Background
Incident and Emergency Management
Advice and Warnings
Social Media – Public Expectations
Lessons
Background
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Hume Highway - Northbound
Wallan Approx – 60km North of Melbourne
Close to BP Service Centre
Approx 6.20pm
B Double Fuel Tanker vs Ute
Fuel – Petrol and Diesel (both leaking)
Incident Management
• Complexity and potential
– Road Closures (Service centres)
– Public Information
– Fuel drainage and recovery (missing fuel)
– Potential for pollution
• Level 2 Incident Management Team at Wallan
• Intense interest
• New shift commenced 0400hrs
Emergency Management
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Victoria’s EM arrangements
Control Agency – Different Incidents
Managing the consequences
Emergency Management Team
Working with all agencies
– Police, VicRoads, Municipality, EPA, CFA, SES, ISS
First Response
Information and Warnings
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The new era – post Royal Commission
Bushfire principles applied to all emergencies
Templates for Bushfire, Structure and Hazmat
Early advice via VicRoads Website
Emergency alert and Watch and Act message
delivered
Emergency Alert
• 4352 Text
messages
delivered
Social Media
• Facebook and twitter presence - warnings
• Twitter Tweet: Just got an automatated CFA
message in the phone, chemical spill on the
Hume in Wallan, keep clear, close all windows
and stay inside #yikes
• Facebook: Jannice Richardson Congratulations to
all members of CFA and SES for their diligent
work through the night to help avoid a fireball. xx
Social Media
• Myth Busting:
– Fireball report - BREAKING #victoria NEWS Sounds
like a #fire ball on the Hume Freeway at #wallan
after Tanker Crash with 40,000 L of #petrol
#victraffic #vic
– CFA correction - @timbocrew @AUtoday at this
stage, no fire at Wallan fuel tanker rollover
Lessons
• Complex drainage. Plans don’t always exist
• Get IMT Structure right early
• Work closely with Emergency Management
Team
• Complexity and Duration – Work closely with
clean up contractor
• Social Media is a very valuable tool