JOB DESCRIPTION
Post:
Project Coordinator – Catering Training
Contract:
12 months - Fixed Term
Salary:
£29,962 (scale point 30-32)
Hours of Work:
35 hours per week including occasional weekend and evening work
depending on needs of the service.
Annual Leave:
33 days (including Bank Holidays)
Probation Period:
6 months
Responsible to:
Employment, Training and Education Manager
Notice period:
4 weeks
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An enhanced DBS check is required for this post as the post holder will be directly working with
vulnerable adults
BACKGROUND INFORMATION:
The Passage has a long history of supporting homeless people into employment,
giving them skills, income and confidence to transform their lives and put their
homelessness firmly behind them. In 2016 alone, our Employment, Training and
Welfare Rights Team helped over 100 homeless people get back into work.
The Passage is both proud of and grateful for its support from various businesses.
In collaboration with The Goring Hotel and Westminster Kingsway College, The
Passage is excited to be launching a new training and employment scheme,
assisting clients to develop new skills and establishing a clear progression into
work, supported by local businesses in the Victoria area.
JOB PURPOSE:
 To co-ordinate and promote the development of a training programme to help
homeless, insecurely housed and formerly homeless people gain new
qualifications and enter the local hospitality industry
 To maintain and build new relationships with local businesses to establish
progression routes into work
 To provide ongoing support via a voluntary mentor scheme to ensure
sustainability of job outcomes and a true transformation of life away from the
streets.
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MAIN DUTIES:
 To work closely with all key staff and external partners to promote the
programme to clients, and manage a supportive and transparent recruitment
process.
 To provide ongoing support to clients participating in the programme, including
using motivational techniques, providing encouragement and additional support
where necessary
 Support external hospitality trainers and facilitators to deliver the full training
programme, problem solving and addressing any issues along the way.
 Liaise closely with other Passage staff and external agencies to ensure that the
hospitality training is working in line with a full support plan that addresses
housing, health, welfare rights and other needs.
 Identifying talent and skills, re-directing clients to other training or employment
programmes where necessary to ensure that clients who leave the programme
before completion are moving on positively.
 Build excellent working relationships with local employers in the hospitality
industry to facilitate seamless moves from training into employment
 Work with mentoring schemes to support clients when they begin work
 Monitor the progress of each individual client and keep clear records of the
programme’s outputs and outcomes
 Promote the programme externally and work alongside key stakeholders in order
to ensure the programme is sustainable.
GENERAL RESPONSIBILITIES
 To participate in regular supervision and annual appraisal, and help identifying
your own job-related development and training needs.
 To participate in internal/external meetings as required, and attend training
events, conferences and other functions when necessary.
 To ensure that all Passage policies and procedures are being adhered to,
particularly those relating to Health and Safety, Code of Practice and
Confidentiality.
 To contribute to the effective implementation of the Passage’s Equality and
Diversity Policy as it affects both the Passage and its work.
 To at all times undertake the role in a professional manner maintaining a high
quality standard of work, and to always work in accordance with the aims,
values and ethos of The Passage1.
1
Vincentian Ethos As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture
from within our members, clients, volunteers and staff. This approach is reflected in our core Values and it is important that
all staff have respect for this. (refer to full Vincentian Ethos Statement).
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 To work in a professional manner maintaining a flexible attitude towards short
notice rota changes to facilitate primary service cover, e.g. during training and
staff illness.
 To undertake any other duties that may be required which are commensurate
with the role.
Note: The details contained in this Job Description summarise the main
expectations of the role at the date it was prepared. It should be understood that
the nature of individual roles will evolve and change as service, service users and
funders needs change. Consequently The Passage will revise this Job Description
as required in consultation with post holders.
CRIMINAL RECORDS CHECKS
The Passage aims to promote equality of opportunity for all with the right mix of
talent, skills and potential. The Passage welcomes applications from diverse
candidates. Criminal records will be taken into account for requirement purposes
only when the conviction is relevant.
As The Passage meets the requirements in respect of exempted questions under
the Rehabilitation of Offenders Act 1974, all applicants who are offered
employment will be subject to a criminal record check from the Disclosure and
Barring Service before the appointment is confirmed. This will include details of
cautions, reprimands or final warnings as well as convictions.
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PERSON SPECIFICATION
Project Coordinator – Catering Training
This person specification sets out the essential abilities and qualities which are
used in the selection criteria for the post. When completing your supporting
statement please address criteria E1 to E4 and K1 to K4 demonstrating your
understanding and knowledge, and give evidence of your experience and abilities.
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EXPERIENCE
E1
Experience of working with vulnerable people
E2
Experience of running or overseeing training and/or mentoring programmes
E3
Experience of building and maintaining positive working relationships with
many different organisations, including charities and businesses
E4
Experience of problem solving and finding solutions between different
individuals or groups of people
KNOWLEDGE AND SKILLS
K1
An understanding of the issues facing people who are homeless and
vulnerable
K2
Knowledge of mentoring good practice and resources
K3
Excellent communication skills to build positive relationships across a wide
range of colleagues and stakeholders
K4
Skilled in managing multiple competing priorities and knowledge of good
time management practices
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In addition to the above the following table indicates the standard expectations
that all employees/workers are to work towards.
1 Vincentian Values and Integrity
Maintains social, organisational and ethical values in all actions
2 People Management
3 Personal effectiveness
Establishes and communicates clear
Confidence, adaptability and stamina
standards and expectations and helps all
to rise to new challenges and deliver
staff to develop full potential.
results. Ability to plan and organise
to manage multiple tasks and
priorities. Takes responsibility for
own continuous learning and
professional development
4 Expertise
5 Creativity and Innovation
Recognised as a source of expertise and
insight. Keeps up to date with latest
professional developments. Applies
expertise to realise competitive and
professional advantage for Passage
Ability to source and develop new
ideas. Ability to practically
implement new ideas to solve
problems and bring about
improvements to services and
resources.
6 Continuous Improvement
7 Problem-solving and decisionmaking
Recognising the need for action or
Ability to use logical processes for
change, and taking the appropriate action solving problems and making
without needing to be told.
decisions
8 Change, Project and resources
management
Plans and organises projects and the
activities of others to achieve results;
able to manage resources within budget.
10 Commitment and Integrity
9 Needs led services
Maintains social, organisational and
ethical values in all actions
Committed and reliable member of
team and understands impact of role
on others
13 Building effective external
relationships
Ability to build up and maintain a
network of external contacts who can
help achieve service goals.
12 Communication
Written and oral communication is
concise and accurate.
Focused on views and needs of clients
ensuring a quality led effective
service delivery.
11 Team Working
14 Equality, Diversity and Rights
Promotes equity and diversity, upholding
the rights of clients, staff and volunteers
January 2017
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