Tourism Management, Vol. 18, No. 2, pp. 65-73, 1997 © It~97 Elsevier Science Ltd Atl rights reserved. Printed in Great Britain Pergamon 0261-5177/97 $17.1)(I+ 0.1)0 PII: S0261-5177(96)00102-1 The resort cycle and seaside tourism: an assessment of its applicability and validity Sheela Agarwal Sheffield Hallam UniversiW, Centre for Tourisrn, Totlev Campus, Totlev Hall Lane. Sheffield S17 4AB, UK This paper seeks to contribute to the debate surrounding the applicability of the resort cycle by testing the model in the context of seaside resort tourism along the south coast of Britain. A brief review of the resort cycle is followed by discussion which focuses on the main methodological problems and limitations. In the second part of this paper, using the resort cycle as the broad research framework, an attempt is made to validate the model empirically, drawing upon the experience of a particular resort: Torbay, one of the most well-established seaside resorts in the UK. The results presented here reinforce the importance of 'unit of analysis' and highlight the difficulty of operationalizing the model. In addition, the study findings reveal the critical role of regeneration in continued resort evolution. © 1997 Elsevier Science Ltd Keywords: resort cycle, seaside tourism, applicability, regeneration In general terms, the growth and decline of seaside tourism in Britain appears to substantiate the notion that tourism in destinations can be characterized and related to the overall pattern of rise and fall that Butler' proposed in the resort cycle model. The postwar evolution of tourism was buoyant, with 75% of the domestic holiday market captured by seaside resorts.-" However, by the late 1970s, owing to overseas competition, cheap travel and the emergence of a more discerning and qualityconscious market, the fortunes of the traditional British seaside resort had changed substantially. Thus, by the end of the 1980s, many of these resorts were characterized by long-term market decline. This broad evolutionary pattern reinforces the findings of studies concerned with the applicability of the model. '7 More recently, attention has focused on establishing the validity of the resort cycle in relation to the proposed internal dynamics of resort evolution. ~ '~" Despite the large volume of research reviewing the resort cycle, its validity, applicability and universality has yet to be successfully proven. ''' Therefore, if the model is to contribute to future investigations into resort evolution, there is a clear need for further detailed analysis. T h e r e s o r t cycle: a n o v e r v i e w In 1980, Butler' conceptualized an evolutionary cycle, which described the development of a destination area in terms of a series of stages defined by visitor numbers and infrastructure. The tourism cycle of evolution consists of six stages (Figure 1), each of which is characterized by a number of identifiable features (Table 1). The 'exploration', 'involvement', 'development" and 'consolidation' phases of the model signify growth, whilst the 'stagnation' stage represents a gradual decline. The end of the cycle is marked by the 'post-stagnation' phase, which comprises a set of five options that a resort may follow. Decline may ensue if the market continues to wane and the resort is not able to compete with newer attractions (curves C, D and E). However, if counter-measures are adopted, such as the reorientation of tourist attractions, environmental enhancement, or the repositioning of destinations within an overall market, decline may be offset and varying degrees of rejuvenation are stimulated, as shown by curves A and B. Research into the applicability of the resort cycle in a variety of destinations has led to much contro65 The resort cycle and seaside tourism: S Agarwal versy surrounding the exact shape and pattern of the curve, as well as the detail about the specification of its parameters. A study of the Grand Isle resort of Louisiana, undertaken by Meyer-Arendt, confirms the model's applicability? Wilkinson's examination of the resort cycle based on tourism in the Caribbean Islands of Aruba, St Lucia, Antigua and the US Virgin Islands also revealed a similar pattern of growth and development to that postulated by Butler? Furthermore, Smith's '~ application of an earlier study of tourism in Coney Island by Snow and Wright, H suggests that it displays a similar Figure 1 The resort cycle of evolution RejuvenatJon t s Ss A sB Stag natior t ~ , ~ , -t ~~~ ~ . " -- "6 ---8o ~ ~ "~ -g / O ~ E ~ L ~ o | Consollaatlon . . . . ~ - ~ i ~" -- % % ~F--~ ""',,C - - - - - - Decline ~ ~'~.~, E Z~ , DevOopm7 InvolvemeJ J Explorahon Source: Butler 1980 Time Table 1 i pattern of growth and decline documented in the resort cycle. In contrast, however, an examination of tourism in Lancaster County, Pennsylvania by Hovinen found that the Butler model did not adequately describe the industry's evolution.' Not only did the shape of the postulated curve of growth numbers of visitors through time significantly differ from that proposed in the resort model, but the sequence of stages was also noted to be different. In addition, the study also revealed that many of the characteristics associated with each stage did not match those documented by Butler. A later study of Port Stephens in the Great Lakes, undertaken by Baker," also displaycd many disparities in terms of stage characteristics, whilst Cooper's examination of tourism in the Isle of Man found that the overall shape of the curve and the sequence of stages did not conform to the pattern suggested by the resort cycle." Research by Weaver in the Grand Cayman Islands revealed sharp deviations from the resort model, notably in relation to the degree of local as opposed to non-local control over the industry/ Finally, the application of the resort life-cycle to the development of Niagara Falls also highlighted many points of divergence.'" In short, the main conclusion that can be drawn from research into the applicability of the resort cycle points to a number of problems and limitations that cannot be easily resolvcd (for a fuller discussion see Agarwal'"). Perhaps the most devastating and difficult to absorb relates to the internal and external factors that influence resort evolution. The overall shape of the curve varies depending upon supply factors, such as rate of development, access, Stages of resort development and associated features Stage Characteristic Exploration • Few adventurous tourists, visiting sites with no public facilities Visitors attracted to the resort by a natural physical feature Specific visitor type of a select nature • Limited interaction between local residents and the developing tourism industry leads to the provisionof basic services Increased advertising induces a definable pattern of seasonal variation Definite market area begins to emerge • Development of additional tourist facilities and increased promotional efforts Greater control of the tourist trade by outsiders Number of tourists at peak periods far outweighs the size of the resident population, inducing rising antagonism by the latter towards the former Tourism has become a major part of the local economy, but growth rates have begun to level off A well-delineated business district has taken shape Some of the older deteriorating facilities are perceived as second rate lx)cal efforts are made to extend the tourist season Peak numbers of tourists and capacity levels are reached The resort has a well-established image, but it is no longer in fashion The accommodation stock is gradually eroded and property turnover rates are high Five possibilities, reflecting a range of options that may be followed, depending partly on the success of local management decisions. At either extreme are rejuvenation and decline Involvement Development Consolidation Stagnation Post-stagnation Source: Compiled from Butler.' 66 Ihe resort c*ycle and seaside tourism: S Agarwal government policy and competing destinations, and upon factors of demand, which include the changing nature of the clientele as the destination evolves J: Any change in these underlying factors will have a considerable impact on the tourist destination area. [n addition, internal and external agents also have a crucial bearing on resort evolution. In terms of endogenous resort dynamics, decisions made by resort planners and managers at different stages of resort evolution are critically important in shaping its life path. ~ This view is further emphasized by Getz, who states that: during growth and maturity, management of change is the priority, in order to prevent deterioration or decline. If decline is experienced, decisions must be made on whether it is desirable to try to rejuvenate the tourist industry.(~"p 753) As regards the exogenous factors, work by Debbage and Bianchi reveal the critical influence that transnational companies have on the health of the resort, '-~,~ Meanwhile Ioannides draws attention to the importance to resort development of interaction between foreign interest groups and state institutions." Therefore, owing to the unpredictable nature and variability of internal and external factors, in spatial and magnitude terms, it is extremely difficult to apply the resort model holistically to destination area evolution and development. Thus, the resort life-cycle model is clearly destination specific, with each stage being variable in length and having differing shapes and patterns. This is clearly recognized by Hovinen, who, in order to accommodate variability in resort experience during the later stages of the cycle, substituted the 'consolidation" and 'stagnation' phases with a single stage marking maturity2 By contrast, Haywood suggests a variety of possible tourist area cycle of evolution curves that may occur, as opposed to the universal Butler model, l~ In addition, the model has been subject to criticism on the basis that it is difficult to operationalize. Many of the model's components are ill-defined (for a fuller discussion see Haywood~"), and the paucity of long-term historical data within many destination areas makes its employment problematic. In particular, the 'unit of analysis' responsible for delineating the area of study lacks clarity. The model does not take into account geographical scale, and views a destination as being made up of a single product instead of a mosaic of different elements (hotels, theme parks) each of which exhibits a separate life-cycle. Some may show growth, whilst others may display signs of decline. Despite these criticisms of the resort life-cycle, it is notable that the model provides a conceptual framework for understanding change within destinations. It enables the identification of internal and external processes and agents that shape resort evolution at particular destinations." In recent years, study of the model has increased considerably, and explanations of resort change have been suggested. However, there is still a considerable lack of detailed empirical analysis and, thus, the applicability of the model remains questionable. By concentrating dctailed analysis on Torbay, one of the most well-established seaside resorts in the UK, the life-cycle is tested empirically against observed development trends. The selection of Torbay as a case study for investigation is based on a number of considerations. First, located on the south coast of England (Figure 2), and consisting of three main tourism centres, Torquay, Paignton and Brixham, Torbay is a sizeable and popular holiday resort; it is the most visited in the West Country and the third most visited seaside resort in the whole of England.-"' Second, Torbay's economy relies very heavily on tourism. It generates an estimated £300 million per annum, and supports at least 16000 jobs. 2'' Third, analysis of English seaside resorts from the perspective of Butler's evolutionary model has been neglected. Therefl)re, this study not only helps to fill an empirical vacuum, but also has further theoretical implications for the understanding of internal resort dynamics. Thus, through the use of primary and secondary data sources, a full investigation was undertaken into the evolution and development of Torbay, and the changing nature and pattern of tourism within the resort. The findings Figure 2 The location of Torbay 67 The resort ~ycle and seaside tourism: S Agarwal were then reconveyed within the overall framework of the life-cycle model. Application of the resort model: operational problems and limitations Application of the resort life cycle highlighted a number of operational problems. These relate, first, to a variety of data limitations and, second, to the difficulties experienced whilst attempting to use the model as an organizing framework within which to study the evolution of tourism in Torbay. The most significant are outlined below. were recorded only at the peak of the holiday season. By contrast, from the 1970s onwards, numbers of visitors were measured monthly, and annual totals were published. This problem is further exacerbated by the fact that the spatial scale of collection also changed over time. Prior to local government reorganization in 1968, the individual resorts of Torquay, Paignton and Brixham that now constitute Torbay were responsible for the management, development and control of tourism within their district boundaries. After this date, however, the three tourism centres were amalgamated and subsequent data relates to the enlarged resort of Torbay. Temporal discontinuity Temporal discontinuity of tourism information is inevitable since no single tourism data set or source covers the whole period of Torbay's evolution, from its origin to the present day. In order to reconstruct changing seaside holiday-making trends, and to document tourism developments through time, it was necesssary to examine a diverse range of data sources. In total, information relating to the evolution of tourism in Torbay was derived from six main sources. These include secondary historical qualitative data, local newspapers, council minutes, resort guides, council compiled statistics, planning applications and current qualitative documentary data. Analysis of the fragmented evidence yielded by each data source enabled the growth and development of tourism in Torbay to be reconstructed. Spatial scope of analysis In addition to temporal constraints, the scope and depth of study was further inhibited by the spatial scale of data available. Statistical data that enables the reconstruction of past trends in tourism have in the main been collated on a regional and county level. There is a distinct paucity of quantitative information available on a local resort level, creating problems for the examination of detailed change within a resort over time. Lack of standardization The non-standard way in which the information is collated severely hampered its use, particularly in terms of statistical data. Data sets compiled by different research bodies are not based on identical or even similar criteria. Thus, it is extremely difficult to use one data source alongside another in order to reconstruct holiday-making trends and patterns. Moreover, methods of data collection are also subject to modification over time; as a result, determining change within the resort over time and attempts at trend analysis are flawed. This is illustrated clearly by the example of visitor statistics compiled by the resorts' Planning Department. During the 1940s, 1950s and 1960s, visitor numbers 68 Reliability Statistical data are particularly prone to problems of errors, omissions and oversights that are frequently incorporated within the data. This is notably true of statistics that document the volume and value of tourism at all spatial scales of analysis. Within the UK, such figures are based on sampling registered accommodation and serve to exclude informal establishments from the main count. Data collected to measure the total number of holidays of one night or more within resort locations are also notoriously unreliable. This is due to the lack of clarity surrounding the definition of a resort. Official assessment of resorts not only includes all coastal and inland spa locations, many of which are based on alternative forms of economic activity, but also incorporates other tourism centres, for example, caravan and camp sites and holiday parks, all of which may be situated outside traditional resort boundaries. In many cases these facilities form individual holiday areas, divorced by and large from the main resort. The need for reliability also inhibits the practical use of newspapers and council minutes. Despite containing a wealth of information, local newspaper reports are typically protagonists or antagonists of council policy, and therefore may present a biased perspective on tourism-related issues. With regards to council minute data, this source is again prone to bias, from the non-recording of adverse detail that may detrimentally affect the image and credibility of the council at worst, to their sheer selectivity at best. Calibration of the resort model In addition to the difficulties associated with tourism-related data, a number of problems were encountered whilst attempting to apply the resort model to the evolution of Torbay. Owing to the unavailability of long runs of annual visitor number data, it was impossible to calibrate the 'Y' axis scale to any degree of certainty. The resort cvycle and seaside tourism: S Agarwal Determination of stages and turning points Using the resort cycle to document resort development and evolution also became extremely problematic when attempting to determine specific dates for the turning points of each stage. It proved impossible to assign a definite date for the beginning and end of each phase as in reality there is not a discrete break point, but rather a gradual process occurring over a number of years. This difficulty is best illustrated by the example of Brixham. In terms of stage characteristics, there is no clear differentiation between the beginning and end of the 'development' and 'consolidation' phases. Therefore, a single date spanning the years 1950 to 1975 was assigned to cover the two stages, as both appear to merge into one and cannot be clearly separated. The identification of life-cycle stages and the determination of turning points was further complicated by the fact that each of the three resorts constituting Torbay varies greatly in terms of timing of foundation and rate of development (Table 2). As a result, each resort was considered individually up to the point at which their subsequent development followed similar paths. Thus, the 'exploration', 'involvement', 'development' and 'consolidation' stages are all awarded overall dates that encompass the approximate beginning and end of each phase in relation to Torbay, in addition to a separate stage time-span for each individual resort. A great deal of overlap therefore exists between the length of the stages associated with the development of Torbay, and that of Torquay, Paignton and Brixham. In summary, a number of operational problems were experienced whilst attempting to apply the resort life-cycle model to the growth and development of tourism in Torbay. Operationalization of the resort life-cycle model is clearly dependent upon 'unit of analysis' as the division and length of each stage varies greatly between resorts. Furthermore, owing to the lack of detail relating to number of visitors, it proved impossible to reproduce the growth curve proposed by the model in the context of Torbay. Thus, the remainder of this paper extends the debate surrounding the resort cycle. It concentrates on assessing the applicability of the model, by comparing the occurrence of 'events' taking place within Torbay with the proposed stage characteristics identified by Butler. Table 2 Assessment applicability 'Exploration '." c. 1760-1920 As the resort model suggests in Torbay, the tourists who initially visit the resort are of a particular type, attracted to the area by a unique natural physical feature. This is notably true of Torquay, which was the first of the three resorts to be developed, primarily as a result of demand from individuals attracted to the area by the perceived medicinal virtues of its salubrious climate and sea-water. The 'exploration' of Paignton occurred slightly later, as a direct result of the discovery of Torquay; it too developed during the 1830s as a summer resort for invalids.:' Brixham, meanwhile, did not begin to attract visitors until the later part of the 19th century. However, because of a lack of information, not even an approximate date of initial foundation can be identified. "Involvement': c. 1831-1950 As visitor numbers appear to increase during the 'involvement' stage, local provision of accommodation and entertainment facilities and the improvement of the transport network in all three resorts can clearly be identified. Within Torquay, the years 1859 to 1879 witnessed a rapid building expansion in the town, whilst a considerable part of Paignton's infrastructure was constructed during the period 1871 to 1918. Between 1884 and 1888, its Local Board approved 187 new house plans. This high rate of growth was maintained at the turn of the century: 90 houses had been built in 1901 and 78 by 1902.22 In Brixham, meanwhile, the decimation of its fishing industry as a result of the First World War led to the expansion of its holiday industry; by the mid-1930s the number of boarding houses in the fishing town had more than doubled. > 'Development': c. 1910-1975 In all three resorts there is clear evidence that, as the model suggests, additional tourist facilities and visitor attractions were provided. Within Torquay for example, an impressive municipal amenities investment programme was completed in 1913. Considerable financial investment continued throughout the 1920s and 1930s, so that by 1938 a total of £340000 had been spent on building and improving facilities in and around the resort. = Stages of resort development - the experience of Torbay Stage Torquay Paignton Brixham Torbay Exploration Involvement Development c. 1 7 6 0 - 1 8 3 0 c. 1 8 3 1 - 1 9 1 0 c. 1 9 1 0 - 1 9 5 0 c. 1 7 9 0 - 1 8 7 0 c. 1 8 7 1 - 1 9 1 8 c. 1 9 1 9 - 1 9 5 0 c. 1 8 8 0 - 1 9 2 0 <1921-1950 c. 1 9 5 0 - 1 9 7 5 c. 1 7 6 0 - 1 9 2 0 c, 1 8 3 1 - 1 9 5 0 c~1910-1975 Amalgamation under County Borough status Consolidation Stagnation Post-stagnation c. 1 9 5 0 - 1 9 7 5 c. 1 9 7 6 - 1 9 8 5 c. 1 9 8 5 - 69 The resort cycle and seaside tourism: S Agarwal Moreover, the development of the resort is clearly reflected in the expansion of its accommodation stock, within both formal and informal sectors. According to Morgan, by the late 1930s half of the resort's houses provided some form of serviced accommodation for a peak resident tourism population of 150000. 2z Also during this phase, as the resort model proposes, all three resorts invested heavily in resort promotion and marketing. Within Torquay, in addition to resort advertising in local, regional and national newspapers, a Development Committee was established in 1902, whose main responsibility was to promote the resort. This initiative was followed in 1908 by the production of an official town guide. In addition, as the resort model predicts, there is evidence to suggest that within Torquay the 'development' stage is marked by a change in the type of visitor frequenting it. In Torquay, the period before the two world wars saw the final end of the 'gentry era'. According to Travis, this is the period when Torquay ceased to be a select watering place and developed into a 'holiday' resort, based on a summer season and attracting increasing numbers of middle- and working-class visitors 5' 'Consolidation ': c. 1950-1975 As the resort model forecasts, the 'consolidation' phase is marked by a period of prosperity. In the aftermath of the Second World War, all three resorts experienced a general take-off of their holiday trade, which is documented in numerous articles featured in the local newspaper, the Herald Express, between 1945 and 1949. In comparison with the predictions of the resort model, visitor numbers exceeded the size of the resident population. During the peak season, the populations of Brixham and Paignton doubled and that of Torquay increased by two-thirds.-'z However, despite this seemingly upward trend in seaside tourism in Torbay, all three resorts between 1955 and 1973 appear to have received a continually diminishing share of the domestic holiday market. This decreased rate of growth is marked by the fact that during the late 1960s the British Tourism Authority, recognizing potential seeds of decline, urged the South West to place less emphasis on passive sun-oriented holidays, and more on raising standards of accommodation and facilities in order to compete with package holidays. Seaside tourism as reflected in the resort model was of immense importance to the local and regional economy. Within Devon in 1967, expenditure by holiday-makers totalled £100000, whilst more than 20% of Torquay's and Brixham's workforce in June of the same year were employed in the hotel and catering industry,z4 A major part of the economy was consequently tied to tourism and, 70 as a result, marketing and advertising was extensive as all three resorts relied heavily on resort promotion. In 1945, Torquay's Publicity Committee was established and in 1955, Paignton began participating in a collective national advertising campaign. Later, in 1960, Torquay's national advertising campaign was launched. The 'consolidation' period, as Butler suggests, also witnesses a rise in local resident's antagonism towards the visitor; there is no evidence to indicate the occurrence of this characteristic earlier in the life-cycle. Thus, during 1950, the HeraM Express features a number of articles that document residents' anger at high local rates, which were attributed directly to the costs incurred by the tourism industry. Severe traffic congestion caused by the influx of tourists was also another source of discontent. The Herald Express (1955) records residents' call for a traffic solution to be found to alleviate acute congestion in the holiday season; this was repeated many times throughout the 1960s and 1970s. However, the greatest source of local resident resentment directed wholly at the tourist industry was its seasonal impact on employment. The marked difference in employment between the summer and winter months was documented by the Herald Express in 1958, when it was noted that the number unemployed in Paignton decreased by 15% as the summer season approached. In 1970, the plight of the 'winter workless' (Herald Express, July 1970) was again revived. There were repeated calls to provide a greater diversity of employment in Torbay, a dilemma that its council continued to face throughout the 1970s, 1980s and 1990s. 'Stagnation ': c. 1976-1985 In comparison with the previous stages, yet again many of the characteristics associated with the 'stagnation' phase can be identified within Torbay. As the resort model forecasts, numbers of visitors appear to have reached their peak around the mid-1970s, signifying the turning point from 'consolidation" to "stagnation'. The late 1970s and early 1980s were characterized by a national slump in British domestic tourism. Despite being one of the most popular resorts in the West Country, accounting for 33.6% of the total holidays taken in Devon, Torbay experienced losses as 'economic gloom' (HeraM Express, June 1976) reversed the fortunes of the resort. Throughout the period 1978 to 1984, Torbay experienced a massive reduction in the number of holiday-makers visiting the resort, hitting an all time low in 1982, when the total number of visitors fell to 10 million, z~ As the resort model suggests, visitation rates were also sharply seasonally peaked, and the length of the main holiday season was reduced from 18.5 weeks in 1977 to 16.2 weeks in 1982.z~ Furthermore, hotel The resort c~ycle and seaside tourism: S Agarwal occupancy rates fell from 70% for 13 weeks in 1977 to 7 weeks in 1983. ~' Following Butler's predictions, Torbay also experienced substantial physical deterioration of its built environment. Surplus bed capacity began to characterize the resort, leading to a gradual erosion of the accommodation stock through the conversion of hotels and guest houses to residential elderly persons' homes. Between the period 1981 and 1988, bed-space capacity of holiday accommodation declined by 7930, the majority of losses occurring within the hotel and guest house sector. 2~ In addition to this, another characteristic outlined in the resort model can be clearly identified: Torbay had become associated with an unfashionable image. This is illustrated by the results of a nationwide survey undertaken by the English Tourist Board (1982), which revealed that only two out of 10 people questioned knew the location of ~Torbay' and were able to relate the name to the individual resorts of Torquay, Paignton and Brixham5 ~ This resulted in further efforts being made to maintain visitor levels. An aggressive domestic and overseas marketing campaign began in 1982, which focused on the projection of a revised brand name, the 'English Riviera', designed to create a new image for the resort. 'Post-stagnation' 1986-present Finally, the pattern of 'events' taking place within Torbay during the 'post-stagnation' phase again exhibits a close resemblance to the rejuvenation option proposed in the resort model, as all three resorts clearly follow a path of 'directed' change and development. The turning point of the "stagnation' phase occurs approximately around the mid-1980s, characterized by a major coordinated and concerted effort to regenerate seaside tourism in Torbay. As a result of a national competition "Resorts 2000', launched by the English Tourist Board in an attempt to encourage resorts to think strategically about their market position, in 1986 Torbay adopted one of the first Tourism Development Action Programmes (TDAPs) operationalized in the UK. Its overriding aim was to regenerate the industry in order to compete with national and international tourism markets and initiatives focused on stimulating tourism development, enhancing employment opportunities and providing additional leisure and recreational facilities. A whole series of public and private partnerships were initiated, which has led to considerable development within all three resorts. In Torquay, for example, the Pavilion has been converted into a fashionable retailing complex, a 460 berth marina in Torquay's outer harbour has been cleared and the multi-million pound English Riviera Centre, combining conference and exhibition facilities with leisure amenities, opened in 1987. This was followed by the construction of Hollywood Bowl, a ten-pin bowling complex, and the erection of an artificial ski-slope in 1988. In 1990, plans were announced to create a holiday village at a cost of approximately £35 million in Paignton, and in Brixham major developments have been completed around the quayside. Developed in conjunction with the TDAP, a major advertising campaign was also instigated which included coverage in several Sunday national newspapers and a radio campaign targeted at the Midlands, the main catchment area for Torbay. Annual marketing strategies have also been published and a programme of special events was organized. Torbay is an example of a resort that has attempted to adapt to changing tourism patterns. It has repositioned its market appeal away from its former image as a traditional 'bucket and spade' resort towards the product branding of a more classy, sophisticated and continental-style destination. Dcspite the official ending of the Tourism Development Action Programme in 1990, attempts to regenerate seaside tourism in Torbay continue. In 1995, a 10-year tourism and economic development strategy was produced, covering issues such as marketing, product development, organization, quality and service improvements and funding. The English Riviera marketing campaign is currrently in its twelfth year of operation and other joint domestic and overseas marketing promotions established in the early 1990s continue. Morc recently, a regional marketing campaign focusing upon overseas markets has been launched. Tourism development within Torbay has also remained a key issue. At present, detailed pre-feasibility research is being undertaken into the proposed development of a tourist 'magnet' attraction. Stage characteristic departures Despite the fact that there is some degree of similarity between the internal dynamics of resort development in Torquay, Paignton and Brixham and those proposed by Butler, deviations are evident. Contrary to the predictions of the resort model, within Torquay there is evidence of an unprecedented level of local involvement in the developing tourism industry during the initial 'exploration', 'involvement' and 'development' phases. This level of local involvement continued throughout the 19th and 20th centuries, as the vast majority of developmcnt was undertaken by local entrepreneurs and the municipal governing bodies. Another deviation from the resort model occurs in relation to Paignton. During the 'development' stage, there is no evidence to suggest that visitor type changes as the resort develops. Owing to cold wind exposure, making it unsuitable as a health resort, Paignton was originally planned and developed as a beach resort. During the 19th and 20th centuries, Paignton's sandy 71 The resort cycle and seaside tourism: S Agarwal beaches remained popular amongst those interested in 'bucket and spade' holidays, consequently attracting similar markets to those first received. However, the greatest degree of uncertainty as regards the applicability of the resort model occurs in relation to the final 'post-stagnation' phase. The deterministic life-to-death concept outlined by the resort model is extremely problematic. No evidence was found to indicate the occurrence of irreversible decline that the model suggests. In all three resorts, the 'post-stagnation' phase is characterized by positive attempts to rejuvenate and re-orientate, in order to cater for changing market needs and expectations. The speed at which the 'post-stagnation' phase is entered emphasizes the urgency attached to reversing the overall trend of decline. In contrast with the predictions of the resort model, decline therefore does not appear to be an option at this stage of the cycle. to avoid the inevitable decline that Butler forecasts, many of these resorts are currently reviewing their products and must continue to do so in the foreseeable future. In light of this, it can be argued that there is an urgent need for the theoretical reformulation of the 'post-stagnation' stage. In its present form, the resort model cannot be successfully applied to studying the processes of adaptation and change that are currently occurring within coastal resorts. It is therefore vital that the re-evaluation of the final 'post-stagnation' phase is added to the agenda for future research into resort cycles. Acknowledgements The author wishes to thank Tim Whitehead, Torbay Borough Council and Torbay library for their help and cooperation; in addition Ms Elspeth Fyfe for her invaluable comments. Conclusion Conceptual models of tourist area evolution have been accepted as the basis for a generalized theory of tourism development based on the extrapolation of observed trends and arbitrary quantitative indices. '-~ In particular Butler's life-cycle model is widely used to describe the growth and development of resorts in many different contexts and tourism environments. Despite a considerable amount of research, the applicability of the model is yet to be universally accepted. By testing the resort cycle in the context of seaside tourism in Torbay, this paper highlights a number of key operational, empirical and theoretical issues. In terms of the operational utility of the model, 'unit of analysis' was found to be of crucial importance. Each of the three resorts within Torbay varied greatly as regards the timing and speed of development. The geographical extent to which the model could successfully be applied was therefore limited. Empirical validation of the resort model revealed a close resemblance of the internal resort dynamics taking place in Torquay, Paignton and Brixham and later Torbay, to those proposed by Butler. However, a number of departures can be identified. Of greatest significance is the critical role of rejuvenation to resort evolution and development. Regeneration is an ongoing process; resorts must continually re-orientate and rejuvenate their product, in order to keep abreast with competing destinations and constant market changes. Furthermore, although this study relates primarily to the experience of traditional English seaside resorts, the findings are also of great relevance to many "package holiday' international destinations that have recently witnessed a down-turn in visitor numbers. In order 72 References 1. Butler, R. W., The concept of a tourist area cycle of evolution: implications for management of resources. Canadian Geographer, 1980, 24(1), 5-12. 2. 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