John Mayer
Executive Director
Center for Computer-Assisted Legal Instruction
[email protected]
@johnpmayer
A graphical user interface for data collection
specifically designed by Chicago-Kent & CALI
for low-income, self-represented individuals.
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Legal aid organizations & courts use A2J Author
to create “Guided Interviews” to collect data
from end-users one piece at a time.
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Data collected is used for:
Name
Change
Social Services
Triage
Legal Aid
Online Self-Help
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A2J Author has “just in time” learning features
for the end-user including: “Learn More”
bubbles, definition pop-ups, audio, graphic and
video capabilities.
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Legal aid and court developers in 32 states,
the U.S. Virgin Islands, Guam, Canada and
Australia use A2J Author.
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Over 600 A2J Guided Interviews are actively
used by the public.
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In 2011 over 217,000 documents were
assembled using A2J Guided Interviews.
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Relatively stable
(minor bugs,
consistent
performance)
Good for legal aid
community needs
Present familiar
idiosyncrasies
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Uncluttered
Step-by-step
interface
“Intelligent”
(conditional
branching)
Real-time guidance
Progress / feedback
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Current A2J Author
Current A2J Author
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PAST
Browser wars
OS wars
Low Broadband
Digital generation in
diapers
No smart phones
Reading on the screen
Doing things “digital”
cutting edge
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PRESENT
Browser standards
Rise of javascript
Ubiquitous broadband
Smartphones
Tablets/Ereaders
Doing things digital
Doing things mobile
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PRESENT
Browser wars
OS wars
Low Broadband
Digital generation in
diapers
No smart phones
Reading on the screen
Doing things “digital”
cutting edge
FUTURE (starts today)
 HTML 5
 Ubiquitous Broadband/
smartphone/mobile
 Doing things digital
only option
 Smartphones
 Expectation is that
everything will have a
web process instead of
a human
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702 words
Just 50 different words
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Describe interface
elements of a children’s
book
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Small amount of text
Lots of white space
Funny picture
Rhyme
Almost no “chrome”
Sometimes no words!
60 pages!
Plain language
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Tap to set focus
Type first name
Scroll
Tap to set focus
Type middle name
Scroll
Tap to set focus
Type last name
Tap “Continue”
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3.
Tap to set focus
Type first name
Thumb swipe
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Tap to set focus
Type first name
Thumb swipe
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Type first name
Swipe
Type middle name
Swipe
Type last name
Swipe
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TOO SMALL!!!
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24 Months
Test & Fix
Roll Out Prep
Research and
Research
andwrite
write
software requirements
software
requirements
for:
for:
• HTML/jQuery Web
Author & Viewer Web
• HTML/jQuery
• Mobile&A2J
Viewer
Author
Viewer
• New software features
• Mobile A2J Viewer
• New software features
Develop
January – June 2012
January – June 2012
Research
Plan
Research &&
Plan
Software Training, Support & Bug Fixes
1
Jan
Feb
March
April
May
June
July
Aug
Sept
Oct
Nov
Dec
Jan
2013
Feb
March
April
May
June
July
Aug
Sept
Oct
Nov
Dec
Research & Plan
A2J Author 5 PROJECT Timeline
Release
!
D
24 Months
Test & Fix
Roll Out Prep
Design and program:
Research and write
• HTML/jQuery
Web
software requirements
Author
for: & Viewer
•Upgraded
website
• HTML/jQuery
Web for
Author
& Viewer
user
accounts
& comunity
• Mobile A2J Viewer
interaction
• New software features
• Mobile A2J Viewer
• New software features
Develop
July-December 2012
January – June 2012
Develop
Research & Plan
Software Training, Support & Bug Fixes
2
Jan
Feb
March
April
May
June
July
Aug
Sept
Oct
Nov
Dec
Jan
2013
Feb
March
April
May
June
July
Aug
Sept
Oct
Nov
Dec
Research & Plan
A2J Author 5 PROJECT Timeline
Release
!
D
24 Months
Test & Fix
Roll Out Prep
Test and gather
feedback on:
• HTML/jQuery Web
Author & Viewer
•Upgraded website for
user accounts &
comunity interaction
• Mobile A2J Viewer
• New software features
Develop
January-June 2013
Test & Fix
Software Training, Support & Bug Fixes
3
Jan
Feb
March
April
May
June
July
Aug
Sept
Oct
Nov
Dec
Jan
2013
Feb
March
April
May
June
July
Aug
Sept
Oct
Nov
Dec
Research & Plan
A2J Author 5 PROJECT Timeline
Release
!
D
24 Months
Roll Out Prep
materials
Test & Fix
Research and write
software requirements
•for:
Additional fixes
•• HTML/jQuery
Draft new Authoing
Web
Author & Viewer
Guide
Viewer
•• Mobile
CreateA2J
new
training
• New software features
Develop
July-December
January – June 2012
2013
Research & Plan
Roll Out Prep
Software Training, Support & Bug Fixes
4
Jan
Feb
March
April
May
June
July
Aug
Sept
Oct
Nov
Dec
Jan
2013
Feb
March
April
May
June
July
Aug
Sept
Oct
Nov
Dec
Research & Plan
A2J Author 5 PROJECT Timeline
Release
!
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BYU: Computer-Based Practice Systems
Columbia: Lawyering in the Digital Age
NY Law School: Geeks for Wonks
Vermont: Digital Drafting
Chicago-Kent: Justice & Technology Practicum
Suffolk Law School: Lawyering in an Age of Smart
Machines
Georgetown: technology, Innovation, and Law
Practice: An Experimental Seminar
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Deep dive into law, procedure &
heuristics
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Exposure to policy/ethical issues
raised by legal services delivery &
technology
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Key competencies for emerging law
practice: e-lawyering, unbundling,
web 2.0 & “cloud” practice”
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Law Students:
 Field observation help desk
 Scope document
 Research memo
 Storyboard
 A2J Guided Interview &
HotDocs template
Legal Aid New Guided Interviews:
 Guardianship Petition
 Expungement Complaint
 IDOL Wage Theft Claim
R
Law Students:
 Field observation help desk
 Scope document
 Research memo
 Storyboard
 A2J Guided Interview &
HotDocs template
Legal Aid New Guided Interviews:
 Guardianship Petition
 Expungement Complaint
 IDOL Wage Theft Claim
R
Law Students:
 Field observation help desk
 Scope document
 Research memo
 Storyboard
 A2J Guided Interview &
HotDocs template
Legal Aid New Guided Interviews:
 Guardianship Petition
 Expungement Complaint
 IDOL Wage Theft Claim
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Course materials and distance
tools on CALI & Google
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3 clinic pilots with LSC
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Matching students to legal aid
projects
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Marketing, evaluation and plan
for growth
Will Produce
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WIN law students
WIN law schools
WIN legal aid
WIN public
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John Mayer
Executive Director
Center for Computer-Assisted Legal Instruction
[email protected]
@johnpmayer