Introduction
The Management Game Asset Management has been
developed to support the change process towards a full asset
management implementation. It brings employees together
and helps them to understand different asset management
roles and responsibilities. The game highlights the specific
asset management development issues of the organization
and encourages employees to find solutions that work.
The game has been played by several water utilities, water
boards, service providers and municipalities and used as a
training and communication instrument. The game also proved
to be useful for client-focused events. It enhances the
exchange of expectations on asset management themes
between clients and service providers in a free and easy
atmosphere.
Description of Roles
Five players represent a management team that consists of:
- a Manager Engineering
- a Manager Operation & Maintenance
- an Asset System Manager
- an Organization Manager (CEO)
- a Customer Service Manager
The Organization Manager and Customer Service Manager
both play the strategic asset management role. The tactical
asset management role is played by the Asset System
Manager and the operational asset management role by the
Manager Operation & Maintenance and the manager
Engineering.
Content
General
Growth Cards
Event Cards
Debate Cards
1 game board
6 game pieces
1 hourglass
1 dice
1 throw cup
40 dollar coins
6 growth path charts
1 score table for stakeholder value
1 score table for debate topics
1 0 cards for Engineering
1 0 cards for Operation & Maintenance
1 0 cards for Asset System Management
1 0 cards for Organizational Management
1 0 cards for Customer Service
1 0 cards for Engineering
1 0 cards for Operation & Maintenance
1 0 cards for Asset System Management
1 0 cards for Organizational Management
1 0 cards for Customer Service
1 0 cards for Engineering
1 0 cards for Operation & Maintenance
1 0 cards for Asset System Management
1 0 cards for Organizational Management
1 0 cards for Customer Service
Balanced Growth
In each game round, the Organization Manager shares $6
amongst the players and himself. Players need the money to
buy the growth cards which allow them to grow. The
Organization Manager aims for a balanced organizational
asset management growth. A player is disqualified if his
position at the end of the playing time outreaches the
stakeholders’ satisfaction by more than two steps. A
disqualified player therefore endangers the result of the entire
team.
Buying a growth card simulates the investment in development
programs such as ICT-Development, Training and
Communication, Risk Management and Performance
Management. Investing in a growth card however, does not
necessarily mean that growth is achieved. Players also have to
throw the dice for success (see dices at the growth chart).
Each growth step achieved is plenarily discussed to ensure
that the whole team understands the organizational interdependencies of asset management. Stakeholder value grows
as players grow.
Board Meetings
A second way of gaining money for growth is found at board
meetings, where all kind of typical asset management
challenges arise. During the game, players are confronted with
asset management challenges (debate cards) that belong to
their roles. These challenges are to be answered in such a
way that a player convinces as many of his fellow
management team members as possible. It is not only a
question of what to answer but also of who to involve. This
challenges players to empathize with the position of the other
players. The more team members who are in favour of a
player’s solution, the higher the chances of gaining the
additional money which is necessary for growth (see the score
table for debate topics)
Game Evaluation
At the end of the game, the results are wholly evaluated. Often
the game is played by several teams at the same time. The
winning team is the team which has achieved the largest
growth in the allotted playing time. It is also possible to look at
the efficiency of a team; this is measured by dividing total
growth by the number of game rounds. Some teams take more
time for discussions. Other teams like to win and keep
discussions short (time is money). The Organization Manager
plays a distinctive role in the group process.
In the evaluation, differences in the starting positions of teams,
which indicate differences in perceptions or knowledge on
asset management, are plenarily discussed. The growth steps
are a rough roadmap for the further development of asset
management. The participants discuss where the organization
stands today, where it aspires to stand in a couple of years and
what the necessary enablers and critical success factors are.
Participants express their ideas on the different asset
management roles.
Contact
For information please contact Mrs. Martine van den Boomen,
Colibri Advies BV, Utrecht, The Netherlands by email:
[email protected] or www.colibri-advies.nl
Colophon
Idea and game development
Martine van den Boomen (Colibri Advies BV – Utrecht, The
Netherlands), Jan Portengen (Waternet – Amsterdam, The
Netherlands) and Ralph Beuken (KWR Watercycle Research
Institute – Nieuwegein, The Netherlands).
Supported by the Community of Practice for Asset
Management - Royal Netherlands Water Network, The Hague,
The Netherlands.
Design, Realization and Distribution
Colibri Advies BV, Utrecht, The Netherlands.
Photography
Colibri Advies BV.
https://beeldbank.rws.nl. Rijkswaterstaat / Fred Ernst.
https://beeldbank.rws.nl. Rijkswaterstaat / Joop van Houdt.
Disclaimer & Copy Rights
No rights can be granted to the information displayed in the Management Game
Asset Management. Colibri Advies BV, Utrecht, The Netherlands cannot be held
responsible for, and expressly disclaims all liability for, damages of any kind
arising out of use, reference to, or reliance on any information contained within
the Management Game Asset Management.
© 201 2, Martine van den Boomen – Colibri Advies BV – Utrecht, The
Netherlands.
ALL RIGHTS RESERVED. This game contains intellectual material protected
under International and Federal Copyright Laws and Treaties. Any unauthorized
reprint or use of this material is prohibited. No part of this game may be
reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or by any information storage
and retrieval system without the express written permission of the author.
Contact: [email protected]
Management Game
Asset Management
Introduction