Homelessness: The Social Problem Approach Srna Mandic Faculty for Social Sciences, University Ljubljana, Slovenia Email : [email protected] Paper to be presented at the ENHR Conference July 2nd – 6th 2004, Cambridge, UK 1 2 1. INTRODUCTION 'Traditionally, the homeless in the United States were the derelicts commonly seen on the skid rows of central cities. During the mid-1980s this picture changed dramatically ... The economically disadvantaged represent approximately one-third, the mentally ill another one-third and alcohol and drug abusers the remaining third.” (Fodor and Grossman 1988: 209, 210). This description of homelessness well pictures and confronts the traditional social profile of the homeless with the new one, which is related to the new, contemporary generators of housing vulnerability. In Europe, however, things are somewhat specific. In its Eastern part, under socialism, neither of these two types of homeless existed prior to the ‘transition’; with ‘transition’, both have emerged. However, the main issue to be discussed here is how this problem was recognised in the EU and what were the main policy responses to it. Homelessness is among important issues that appeared in EU policy and research agendas during last decade ( see, for instance, Boelhouwer 1993; Avramov 1995 and 1999; Duffy 1998; Edgar, Doherty and Mina-Coull 1999; Edgar, Doherty and Meert 2002). Perhaps the ground-breaking work on the EU level was the one by Avramov (1995). In her report, she 1) provided definitions of the forms of this phenomenon, 2) estimated the number of homeless people in the EU and 3) established the structural (social) and proximate (individual) determinants of homelessness and housing exclusion. Three structural determinants of homelessness were emphasised: 1) social-demographic processes, particularly the increase in the number of households and the corresponding decrease in the average household size; 2) housing supply which was not able to meet these new needs and reflecting the policy shift towards ‘decreasing social housing, deregulating the market and reducing the cheap housing supply’; 3) poverty, particularly the growing gap between the rich and the poor, and other forms of social exclusion. Homelessness was also related to other wider issues such as human dignity and social cohesion (Duffy 1998), to social exclusion and empowerment (Edgar, Doherty and Mina-Coull, 2000), housing paths (Clapham) ect.. However, another essential step forward in understanding homelessness as a complex social phenomenon was the report by Edgar, Doherty and Meert (2002). This report examines homelessness as an outcome of two dimensions of the social context. Firstly, ‘of the way in which the European housing market – both in its private and state spheres – embraces some households and rejects others, producing and reproducing conditions of housing vulnerability for significant sections of Europe’s population’; and secondly, ‘of the way in which civil society is imbricated in the market /state nexus and the role it plays in providing the locus of coping strategies for those 3 unable to access housing through state or market channels’ (Edgar, Doherty and Meert 2002:1). Furthermore, they establish a dynamic relation between these two dimensions in terms of ‘pathways into and routs out of homelessness within … the individual life course’. In contrast to the early accounts on homelessness, they already take into account the governments’ responses to homelessness and the changing governments’ engagement in housing: a decrease in the direct provision of housing and an increase in the activities that facilitate and enable other providers of housing, such as local organisations, NGO’s and the private sector, as well as the personal social networks. Homelessness and housing vulnerability became recognised also by policy makers and became a public policy issue in the EU (see for instance European public policy concerning access to housing, BIPE, 2000; Edgar, Doherty and Meert, 2002). However, the major break-through of homelessness – into EU policy occurred within the strategy for eradication of social exclusion, initiated by the Lisbon Summit, and further developed into the programme of National Action Plans to fight poverty and social exclusion. Among the aims of the programme is also to achieve ‘Access for all to decent sanitary housing as well as basic services..’. Observers expect an even greater concern for housing issues in the future EU policy (Kleinman 2002). Still, the concern about the access to adequate housing also became a part of some other international policy documents. These, however, are not really binding and imply a lesser degree of governments commitment. For instance, United Nation Istanbul Declaration on Human Settlements (1996) implies, that the governments affirm ‘commitment to the full and progressive realisation of the right to adequate housing as provided for in international instruments’ (p.7). There is also the European Social Charter (revised in 1996), Article 31: “With a view to ensuring the effective exercise of the right to housing, the Parties undertake to take measures designed: to promote access to housing of an adequate standard; to prevent and reduce homelessness with a view to its gradual elimination; to make the price of housing accessible to those without adequate resources”. In dealing with homelessness and housing vulnerability, governments in EU countries have developed also new policy solutions, which recognise the significant role of NGO’s and their networks not only in providing a variety of services, but also in assessment and articulation of new needs (Edgar, Doherty and Mina-Coull 1999). However, homelessness in countries in transition was generally not much debated issue among policy analysts, even though there is a wide literature on housing reforms. In this paper homelessness in Central and East European (CEE) countries is examined and two issues are raised. First, the housing reforms are assessed in terms of their impact on structural causes of homelessness; and secondly, the policy responses towards 4 homelessness are analysed; here, the focus is on treatment of the issue of homelessness in the early stages of the policy process, e.i. in problem recognition and in inclusion into policy agenda. The ‘social problem approach’ is used. 2. THE SOCIAL PROBLEM APPROACH In contemporary social sciences , ‘the constructivist approach’ has been increasingly applied to analysis of social phenomena and is bringing a new focus. In contrast to the positivist view, which sees social phenomena as facts per se and as given independently from the observer, it focuses on the (discoursive) processes, through which social phenomena are constructed and interpreted in their social context. A remarkable case of constructivist approach to homelessness can already be found in the Jacobs, Kemeny and Manzi’s (1999) article, where the changing definition of homelessness in Britain over last 30 years is analysed and established as an outcome of activities of actors in that particular social context. While constructivist approach may be used for a wide range of social phenomena, ‘the social problem’ approach is developed for examination of those phenomena, that can be considered ‘social problems’. An operational definition of ‘a social problem’ is provided by Jamrozik and Nocella (1998: 2): ‘to be appropriately regarded as social problems, social phenomena or conditions must therefore have three identifiable minimum features: first, the condition must have an identifiable social origin; second, the condition must constitute a threat or be perceived to constitute a threat to certain values or interests; and third, the condition must be amenable to removal or at least attenuation or solution. These three features may not always be immediately and clearly ‘visible’ in a condition, but can be revealed through appropriate sociological analysis’. Even though this definition may seem to simplify or even ‘over-simplify’ things, its application opens up actually a whole array of complex questions to be analysed. As Jamrozik and Nocella (1998:5) warn, ‘by examining the kind of phenomena to which societies react or feel compelled to react, or do not react and do not feel compelled to react, the societies’ manifest as well as underlying values and dominant interest are revealed’. When ‘the social problem’ is examined in the ‘policy cycle’ framework, as in Parsons’ (1995) approach to public policy analysis, the central question becomes, how a problem is – or is not – processed through different stages of policy process: from the problem recognition and definition to agenda setting, formulation of a policy to intervene and its implementation. However, problem recognition and definition are ‘early’ stages in the policy process; they and important for how the problem would be subsequently treated throughout the policy process, particularly whether it becomes –or does not become – an item on the policy agenda. ‘The genesis of a policy involves the recognition of a problem. What counts as a problem and how a problem is defined depends upon the ways in which policy 5 makers seek to address an issue or an event….A problem has to be defined, structured, located within certain boundaries and be given a name. How this process happens proves crucial for the way in which policy is addressed to a given problem (Parsons 1995:87-88). Parsons also presents different theoretical approaches that explain the course that a problem may have in the early- stages of policy process. Thus, the definition of problems and setting of policy agenda may be explained as an outcome, among others, of: the process of competition between different groups (pluralist approach); the ability to manage (or expand) the conflict; mechanisms to filter out or exclude from the system the excessive or unacceptable demands (Easton’s gate-keepers); a dimension which is not empirically observable and is maintained trough systems of beliefs, values, assumptions and ideologies (deep-theorist). Parsons also points out the essential role of the ‘non-decisive’ power; it is the power to avoid making decisions for changes; here, the concern is in producing ‘non-issues’ and ‘non-events’. An excellent example of such power can be found in Crenson’s (1971, in Parsons, 1995:139) study of the issue of pollution in USA cities. In a notoriously polluted town of Gary, Indiana, he found no concern about the pollution in the city policy; ‘the reason for this non-issue status of pollution in Gary was that it was a city dominated by the big poluter, US Steel’, who kept the issue off the agenda. There is a gigantic body literature on the public policy analysis and it provides more than an extensive selection of analytical topics, tools and approaches on the subject. However, in this paper only a simple issue about homelessness in Central and Easter European countries is examined: how has this issue been recognised and positioned to the policy agenda during the period of transition. Or was it closer to being a ‘non-issue’? 3. THE STRUCTURAL VIEW: BETWEEN DIMINISHING HOUSING RESOURCES AND DEMOGRAPHY CEE countries started their structural housing reforms during the period of ‘transition’, which involved complex development of new arrangements of market economy and of political democracy. These housing reforms have been already widely discussed (see Turner, Hegedus and Tosics 1992; Clapham, Hegedus, Kintrea and Tosics 1996; Struyk 1996; Hegedus, Mayo and Tosics, 1996; Priemus and Mandic 2000; Tsenkova 2000) . Here I will focus only on some common features of these changes. The main issue is the impact of housing reforms on the structural framework of homelessness in these countries. Have these reforms created better conditions to alleviate housing shortages and homelessness? 6 Availability of housing resources and their inter-generational redistribution In late 1980’s, prior to transition, there were still considerable housing shortages and overcrowding in CEE, as a contrast to the West European countries at the time (Tosics 1987). Multiple occupancy and long waiting lists for rentals were common and according to Szelenyi (1983), permanent shortages of rented accommodation was a constant feature of ‘housing under state socialism’. After first half of the 1990’s, the period of transition and of comprehensive housing reforms, general availability of housing did not improve. Quite the opposite, investments into housing and the housing production sharply decreased, as well as the general affordability of housing (Hegedus, Mayo and Tosics, 1996; Struyk ,1996). According to Struyk (1996), this was a consequence of the role, that housing played in the wider economic changes of the time; namely, it was the ‘shock-absorber’, ‘absorbing the massive cuts in national government’s budgets’. However, it was the public rented stock that suffered the major reduction. With privatisation, based on the ‘right-to-buy’ of tenants, it’s share in the total housing stock rapidly decreased. The average in 12 CEE countries changed from 27 percent in 1991, to 19 percent in 1994 (Hegedus, Mayo and Tosics, 1996:15). In one group of countries, consisting of Czech Republic, Poland and Slovakia, the decrease was mild. In the remaining group, the decrease was drastic and the remaining public rented stock came to comprise mostly bellow 10 percent; in Slovenia, it changed from 33 percent to 9 percent and was among the steepest (for further details see Priemus and Mandic 2000) Privatisation has certainly improved housing opportunities of those households, who managed to buy their homes at very favourable prices and has lead, at least in Slovenia, to a high mobility rate in the following year (Mandic, 2001). Yet at the same time and for the same reason, housing opportunities of other groups, particularly those vulnerable, waiting to be housed have worsened because of the less available rented accommodation. However, negative impacts of privatisation on general housing availability can be seen particularly in a longer term perspective. This implies intergenerational redistribution of housing resources; such redistribution presents some cohorts with historically unique opportunity to collect the accumulated public resources, as in the case of tenants ‘right-to-buy’ of rented housing, and leaves the following cohorts with less opportunities even for renting. Such a long term effect of housing finance changes was first pointed out by demographers, not specifically for countries in transition. Kendig (1990:152) thus argued that 'when Australia and Britain cut back on their investment in public housing, they disadvantage low-income households for decades to come, in order to benefit current taxpayers'. Yet another consideration of the long term effects of these changes is about the maturity of the public rented stock as a valuable social asset. Maturity 7 implies that most of the housing stock become debt-free or low-debt; under such conditions, pooling and cross-subsidisation allows rents to be significantly lower than in case of an immature rental stock that is burdened by high deptservicing costs. This quality of large and age-balanced rental stocks of Central and East European countries was first pointed out by Jim Kemeny. He was highly critical about the lost opportunity to turn it into a cost rental stock: 'It takes many decades to build up a reasonably mature cost rental housing stock, but only a few years to fritter away the maturations gains by selling them off at what amount to virtual give-away prices' (Kemeny, 1995;148). According to him, what matters is not only the lost opportunity of a better use of this great asset available in Eastern European countries, but also a high cost - in time and money - of building up new rental stocks. In Slovenia, privatization had a fairly strong popular support and the conversion debate was actually a ‘conversion campaign’, while expectations were quite ambiguous (for a detailed account, see Mandic 1994). At the same time there was the expectations were it had been often argued prior to 1991 that privatization of the social rented housing was needed to unleash (defroze) the social capital that was invested there. Indeed, privatization managed to ‘free’ this ‘tied’ capital and generate capital flows. However, it was not for the sake of the housing sector and its development, but for whatever the sellers chose, their interest ranging from higher industrial wages by enterprises or renovation of catholic churches by municipalities. The housing sector turned out to be the looser and subject to a massive outflow of capital, with very few arrangements to re-channel it to back the housing sphere. While the bulk of the purchase money was generated as early as 1992, the new housing policy was not implemented until five years later. The opportunity to direct the capital flows into new housing policy arrangements was thus lost, and the consequence was a lack of financial sources to fuel the new housing policy during the transitional decade. Thus, by lagging behind in implementation of new arrangements and particularly safety-net provisions, the most vulnerable groups were victimized. As a conclusion, availability of housing, particularly of non-profit rented accommodation, was affected by transition and the vulnerable groups in housing were among the ‘losers’ of the transition. The transitional decade has added to the structural problems and to causes of homelessness and housing vulnerability. Not only did the hidden forms of homelessness persist and possibly increase, but became accompanied by an overt form of homelessness that was previously unknown under socialism – such as sleeping in public places. Also a new form of housing opened up in the private rented sector. It became legalised, but still to a great extent unregulated and without much tenant protection, thus creating new forms of housing vulnerability. New social risks and demographic trends The end of socialism has brought new economic freedoms as well as new risks. Stable employment and wages and a variety of welfare services are not guarantied anymore. People are exposed to new economic risks, including unemployment. This affects households' ability to enter and 8 sustain home-ownership. Servicing loan-repayments and costs of maintenance and modernisation of home-owners is an obligation difficult to meet for low-incomes households, let aside the cases of unemployment or other social vulnerabilities. The lack of access to moderate rental accommodation severely adds to a threat that ‘un-successful’ homeowners should become homeless. There are also demographic trends, that are occurring and that further accentuate the problem of decreasing rental accommodation. Housing demography clearly demonstrates how households at different life-cycle stages tend to have different housing needs and tenures. Even in U. S. where renting is particularly rare, high incidence of rental tenure is reported among younger households, single households and single parent households, while the major base of home-ownership is the classical family household, consisting of husband, wife and children (Sweet 1990). Further growth of these non-family households may be expected since it is reported as a general demographic trend, connected to the decreasing size of households and increasing in their number. Thus, an over-reduced rental housing stock may seriously affect housing chances of a growing number of non-family households. Additionally, it may also restrict incidence of demographic events such as new household formation. In Central and East European region "low and falling rates of household formation" are already found (Hegedus, Mayo and Tosics, 1996). 4. VULNERABLE IN THE POLICY ARENA ‘.. structural transformations of economic systems are a plunge into the unknown; they are driven by desperation and hope, not by reliable blueprints. For political reasons, the reform strategy most likely to be undertaken is not the one that minimises social costs. It is the bitter-pill strategy that combines a turn toward markets with transformations of property'. Adam Przeworski: Democracy and the Market, 1991, p.189 The previous section examined the changes in housing in CEE countries and has shown that many new structural sources of housing vulnerability and homelesness were created during the transitional period. The following section observes how the political sphere responded to these trends. Were the problems of housing vulnerability and homelessness recognised, did they enter policy arena and how were they articulated? Shelter issues superseded by property allocation issues In this section, the perceptions of housing and of housing problems will be observed. The profound and complex changes of the housing sector during transition would not have been possible without a change in the social meaning of housing across these societies. The meaning of housing can be observed in terms of the Smith’s concept of housing functions. Smith (1971) distinguishes four functions of housing: 9 shelter, privacy, location, and investment. In his concept, there is a hierarchy between these functions; thus, only after the first function of housing is met – i.e. shelter, an individual turns to others. Investment function gets to the forefront of priorities only after shelter, privacy and location needs have been met. The change, that happened during transition, may be described as a shifting emphasis from the shelter to the investment function of housing. Under socialism, housing was perceived mostly as a resource for satisfaction of housing needs; in policy dictum, housing was a residential facility to which everyone was entitled and everyone would eventually get housed. However during the transition, this understanding of housing was to a large degree superseded by the notion of housing as an equity (an asset), which qualifies it’s owner to economic rewards and constitutes his wealth. At the macro social level, this shift was manifested in public policy formulation and agenda setting. Namely, two policies dominated policy arena and debates in the sphere of housing: privatisation of rented housing and in some countries (Czech republic, Slovenia, Poland, Bulgaria, Latvia and Lithuania, but not in Hungary) the restitution (returning assets to the pre-war original private owner or their heirs). These property-centred public policies treated housing predominately as property and served a massive reallocation of wealth. They inaugurated the questions of wealth allocation (i.e. ‘when and how who gets what’) as the key political issue during early 1990’s. The dominance of allocational issues over others was additionally fuelled by ‘social justice’ consideration. Thurow (1996:55) noted, that in Eastern Europe, ‘the privatisation has too often been basically a process of spontaneous self-combustion whereby the strong (usually the old Communist) simply grab what used to be state assets for themselves… The wealthy are not those who can organize new production but those who are best at seizing property that used to belong to the state’. In Slovenia, the outcomes of property re-allocation in housing came to be perceived as unjust and disputed in a variety of perspectives and by variety of groups. In other words, it created a set of new cleavages and lead a number of groups to perceive themselves relatively deprived in comparison to others. Firstly, the housing privatisation outcomes. The undisputed beneficiaries of privatisation – i.e. ex-tenants who bought their units - have in public opinion increasingly gained an image of privileged persons, who were given a uniquely favourable opportunity to become owners, while the rest of the population had and still have to earn it much harder. On the other side, the tenants who didn’t manage to buy their units, particularly because of the restitution, came to symbolise a victim of the new, recently created injustices. Paradoxically, thus, allocative outcomes of both groups are recently perceived as unjust. 10 Secondly, the outcomes of the restitution, one of the most disputed recent issues in Slovenia. Paradoxically, it was precisely the social justice argument that pave the road for the restitution policy. Early in 90’s a notion started to prevail that the early post-war expropriation of some of the private real-estate property had been unjust and that original owners (or their heirs) are entitled to reparation. The expropriated housing had been mostly the housing that exceeded the personal use of the private owners, much of the property constituted multi-dwelling (tenement houses) with rental dwellings. Claimants could choose the form of the restitution and the great majority opted for the restitution in kind. Thus, the situation emerged, where the former owner’s right to be restituted defeated the tenant’s right to buy and in some cases even tenants right to use the housing unit. However, housing privatisation and especially the restitution had triggered a massive (re-)allocation of wealth and significantly added to what Lester Thurow (1996:274) describes as ‘the initial distribution of the purchasing power’ with which ‘to start to play the capitalistic game’. Without privatization and even more without restitution, in some CEE countries the capitalistic game would have had somewhat different start. Moreover, it was precisely the sphere of real-property which in many instances as a generator of instant wealth (private property). This had a significant spill over effect on other public policies, which were related to real-property issues such as property tax, land and urban development. These policies remain extremely weak or even unarticulated, allowing thus the first-round winners to multiply their wealth without being subject to proper taxes (property tax, betterment tax etc.) and to sufficient enforcement of urban planning regulations. To conclude, the investment function of housing has thus gained significance during transitional period, the main vehicle for this change were the two property-centered policies – housing privatization and restitution. They were formulated mainly to solve wealth allocation issues (‘who gets what property under what conditions’), while the housing policy and the welfare outcomes were sacrificed to a significant degree. Shelter issues remained un recognised and policies to tackle affordability problems or homelessness delayed for years. Namely, as late as 1996, Slovenian ombudsman clearly negated existence of any right to adequate housing: ‘With continuing forced evictions new conflicts can be expected. Individuals and the state are not ready for new circumstances. Many still rely on the state to support them with housing or refer to ‘the right to housing’. Such mentality is manifested in numerous initiatives, contrary to the fact, that constitutionally the state is responsible only to create conditions enabling the citizens to procure adequate housing on their own’ (Varuh človekovih pravic 1996:143). Insufficient policy measures to address the housing needs of the vulnerable During the period of transition, housing policies and their measures were dramatically changed. Housing reforms generally started with significant 11 reduction and even cuts in most of the previous subsidies to the housing sphere (dissolvment of the previous system), and many of previousely working policy measures were abolished, while the introduction of the new measures was much slower, particularly in building new safety-net provisions. A wider and a more diversified set of measures can allow better targeting and better achievement of the economic and social policy goals in housing, and a wider range of more specific needs of vulnerable groups may be recognised and met. Additionally, by public measure support third sector providers can be enabled to provide a large range of service for vulnerable groups. The survey carried out by the Council of Europe (Tosics and Edrosi, 2000) analysed the measures that countries in transition have adopted to assist the vulnerable population in their access to housing and compared them to EU countries. They distinguished policy measures between those, aimed directly at vulnerable groups and those, that are directed to providers of services for the vulnerable groups. The accession countries were found to dispose with significantly less policy measures than the EU countries: for the first type of policy measures, the average in applicant countries was 2,4 against 3,5 in EU; for the second type of measures, the figures were 0,91 and 1,85 respectively. In comparison to EU countries this group of countries seem to be particularly slow in developing the provider oriented type of measures. Similar patterns were also reported in figures about the NGOs’ engagement in provision of services for the vulnerable population. The average number of such services significantly vary across groups of countries - from over 4.25 among EU countries, to a little over 2,18 in applicant countries. The results indicate a considerable lagging behind of the CEE countries in the ability of their governments to address the housing needs of the vulnerable groups and consequently also to recognise these needs. Recognising the problem? In this section, the question is raised, to what extent was the problem of homelessness recognized by policy makers in CEE countires. It was established earlier in the text that in transition countries significant new generators of housing vulnerability were created and, at the same time relatively weak policy means to tackle them. In such circumstance and relying on common sense, one would expect homelessness to be a burning problem and much debated issue. But not in the policy. As found by a survey (Tosics and Erdosi, 2000: 32), quite the contrary was the case. Confronted with larger problems and lesser means, the CEE countries, according to the ministerial answers, turned out to be less ready to recognize and confront the problem than more developed European countries. Namely, the claims to have ‘the right to housing’ existing in their country, were the following: 33% among EU countries, 50% among applicant countries and 100% among other East European countries. Thus, 12 where the problems were greatest (such as with countries victimized by war damages), the readiness to acknowledge and recognize these problems were the smallest. However, it is quite different in the national, and even more in the local policy context, where policy officials are confronted with housing vulnerability and find it more difficult to escape the pressure of the groups in need. Perhaps it is the local level that is much more responsive to such problems and tend to find solutions. In Slovenia, for instance, shelters for homeless and emergency housing were first implemented by Ljubljana local authorities and only after that also recognized by the national level. However, the development of issue of homelessness and its entry to policy agendas still remains to be seen and analysed in future. For accession countries, the acceptance of the Nap/incl should perhaps accelerate the entry of housing vulnerability into policy arena and into policy rhetoric . 5. CONCLUSIONS The paper observes how the transition countries have treated the issue of homelessness in their public policy formulation. The focus was on the early stages of policy formation – on definition and placing of the problem on the policy agenda. I have tried to document how the transitional period has strengthened the structural causes of housing vulnerability and homelessness. It was also pointed out how polices dealing with housing were dominated by other issues. Further, it was indicated how housing policies, particularly their safety-net provisions, were impoverished and their development in delay. Governments increasingly tended to rely on the emerging housing market mechanisms, while the measures to regulate them are still in delay. Yet at the same time a variety of new social risks emerged such as unemployment, poverty and housing vulnerability in the free housing market, not yet properly regulated to protect the consumer side. Under such circumstances a growing part of the population is exposed to housing vulnerability and even homelessness as it’s extreme form. The fact, that in many transition countries the homelessness did not manage to get to the policy agenda for almost a decade, has been often interpreted as a matter of urgent economic issues, while welfare issues need to be delayed. For instance, in analysis of housing reforms in CEE countries, the World Bank experts distinguished the reform tasks in two phases; only after the first phase tasks are concluded (dissolvement of elements of the old system, cut of subsidies and privatisation), the second phase ( building social-safety net provisions) may be expected (Hegedus, Mayo, Tosics 1996). In contrast to this approach that interprets a decade long suffering of vulnerable groups merely as a technical, neutral sequencing of reform tasks, others (see Przeworski 1991, Stark and Bruszt 1998) understand this 13 as the ‘social cost of transition’. In housing, its dissproportionally large share was passed to the vulnerable groups. Yet it seems it is not only the lack of policy budgetary resources and instruments, that needs to be overcome, but also the ‘democratic deficit’. It is about keeping the vulnerable groups and their advocates away from the policy arena; without possibility to articulate their needs and interest in the policy arena, homelessness remains a ‘non-issue’. Here, the important role in detecting a problem and bringing it into policy arena is the one of the NGO’s. In explanation of the difference between EU and CEE countries in how they bring the homelessness to the policy agenda, also the underlying general premises of the social policy rhetoric might be of importance. In EU, the EU, the policies are becoming increasingly ‘inclusionary oriented’. In the CEE countries, the debates tend to have much more ‘exclusionary’ dictum, which to a great extent replaced the previous ‘universalist’ principle. 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