Strategies for a HighPerformance Revenue Cycle
Highlights of Research Findings
PATIENT FRIENDLY BILLING®
Strategies for a High-Performance
Revenue Cycle: Key Competencies
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People
Processes
Technology
Metrics
Communication
Culture
People
PATIENT FRIENDLY BILLING®
Strategies for a High-Performance Revenue Cycle: People
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 6.
Strategies for a High-Performance Revenue Cycle: People
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 7.
Strategies for a High-Performance Revenue Cycle: People
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 8.
Processes
PATIENT FRIENDLY BILLING®
Strategies for a High-Performance Revenue Cycle: Processes
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 10.
Strategies for a High-Performance Revenue Cycle: Processes
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 11.
Strategies for a High-Performance Revenue Cycle: Processes
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 12.
Strategies for a High-Performance Revenue Cycle: Processes
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 13.
Strategies for a High-Performance Revenue Cycle: Processes
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 14.
Strategies for a High-Performance Revenue Cycle: Processes
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 15.
Strategies for a High-Performance Revenue Cycle: Processes
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 16.
Technology
PATIENT FRIENDLY BILLING®
Strategies for a High-Performance Revenue Cycle: Technology
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 20.
Metrics
PATIENT FRIENDLY BILLING®
Strategies for a High-Performance Revenue Cycle: Metrics
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 22.
Communication
PATIENT FRIENDLY BILLING®
Strategies for a High-Performance Revenue Cycle: Communication
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 24.
Strategies for a High-Performance Revenue Cycle: Communication
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 25.
Culture
PATIENT FRIENDLY BILLING®
Strategies for a High-Performance Revenue Cycle: Culture
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 28.
Roles in a High-Performing
Revenue Cycle
PATIENT FRIENDLY BILLING®
Strategies for a High-Performance Revenue Cycle: Roles
Source: The Patient Friendly Billing® Project, Strategies
for a High-Performance Revenue Cycle (Nov. 2009), p. 4.
Strategies for a High-Performance Revenue Cycle
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