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TOTAL REWARDS
AND BENEFITSearn
fun
develo
opport
wishes
discounts
rive
smile
enjoy
count on me!
learn healthy
leadersh
wellbeing
training team promise
value
flexible
UPPORT
growth CAREER skill
RIENTATION
TOTAL REWARDS
earn
fun
AND
BENEFITS
appreciation recognition
rewar
etwork
discounts
rive
smile
enjoy
count on me!
learn healthy
leadersh
wellbeing
training team promise
value
flexible
UPPORT
growth CAREER skill
RIENTATION
appreciation recognition
WHAT’S IN IT FOR YOU?
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Wyndham is a great place to work. With over 1,500 staff across Australia, New Zealand and Fiji, we
know that to attract and retain great talent we need to offer competitive rewards and benefits. Wyndham proudly
offers a range of benefits to enhance your personal development, career, health, wellbeing and work/life balance.
Our aim is to ensure employees are happy, so in return, they can actively contribute to the company vision of
making holiday dreams come true for our WorldMark South Pacific Club by Wyndham Owners.
YOUR PERSONAL GROWTH & CAREER
ONBOARDING
LEARNING AND DEVELOPMENT
When you commence with Wyndham, we want to make
sure you’re given the right tools to facilitate a smooth
transition into your new role. Our onboarding process
includes:
Wyndham is committed to helping you develop the
skills and knowledge needed to be successful. We help
you achieve this through the following learning and
development pathways:
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• Internal learning opportunities
• Company initiated learning opportunities
• Employee initiated learning opportunities
Welcome pack
Orientation session
Product knowledge session
Sales presentation for non-sales employees
Resort tour
Business unit orientation
Online training
Ongoing support
In addition, all employees have access to hundreds of
eLearning courses at work or home via the Wyndham
Worldwide Online University. Some of these programs
include:
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Information Technology
Personal Development
Finance
Interpersonal Skills
Communications
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YOUR PERSONAL GROWTH AND CAREER
CONTINUED...
YOUR HEALTH AND WELLBEING
STUDY ASSISTANCE
PRODUCT KNOWLEDGE WORKSHOPS
BE WELL
Permanent employees who are studying a relevant field
to their job may be entitled to have up to $3,000 of their
tuition/course fees reimbursed per annum upon successful
completion of the training.
As part of our commitment to provide each employee
with a career path and the tools to reach their
professional goals, we have developed product
knowledge workshops. These workshops will help
you gain a better understanding of our business
model, products and the contribution you make to our
company’s vision and objectives. Available as part of
our onboarding program, this workshop is offered to all
employees after three months of employment.
Wyndham’s Wellness Program covers four aspects
of wellness - Financial Fitness, Emotional Fitness,
Health and Physical Fitness. Wyndham raises overall
awareness of wellness whilst offering a variety of
activities for staff throughout the year including:
WYNDHAM TRAINING WORKSHOPS
There is a range of face-to-face training programs
available at Wyndham’s Corporate Centre. These courses
are delivered by both internal subject experts such as
the IT team, our in-house learning and development
department and a range of external trainers. Refer to the
course catalogue on MyLearning, which can be accessed
via our intranet site.
MENTORING PROGRAM
Our mentoring program is designed to match exceptional
employees with leaders and peers who want to share
their knowledge, expertise and experience about career
advancement at our company. Benefits of this program
include:
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Recognising talent and potential
Influencing retention
Broadening networks
Personal satisfaction
Creative thinking
Building leadership skills (coaching/advising/listening)
Access to coaching and advisory resources
Exposure to successful leaders
Accelerated learning through mentor experiences
A sounding board for concerns and thoughts
Guidance on career opportunities
PROMOTIONS AND TRANSFERS
Wyndham is committed to providing opportunities
to promote and transfer from within. All our job
opportunities are communicated internally, so existing
staff have the opportunity to apply firsthand and are
encouraged to do so.
TEAM BUILDING
A major contributing factor to the success of Wyndham
is our teams who work collaboratively to achieve
our company goals and strategic direction. We
believe it is important to focus on bringing out the
best in our teams by supporting self-development,
positive communication, leadership skills and the
ability to work together as “One Team”. Many of our
departments and their teams will participate in team
building sessions to align with company goals and
build stronger bonds with colleagues.
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Sporting team sponsorship opportunities
Walking/running groups
Paddle boarding
Group fitness and self defense classes
Special event group registration
Inter-department fitness challenges
Health check-ups
Flu vaccinations
Health and fitness seminars
Finance seminars
Global Be Well challenge
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embracing a
healthy lifestyle
Employee Assistance Program (EAP)
All Wyndham employees and their immediate
family members have access to a free professional,
confidential counselling service provided by an
independent company.
Flexible Working Hours
Wyndham recognises the need to balance personal
and family commitments with your work by giving you
more control over how, when and where your work gets
done. Options include variable hours, part-time work,
job sharing, working from home and gradual re-entry/exit
arrangements. These may differ according to the location,
department in which you work and your role, so speak with
your HR representative to discuss your options.
Massages
Every fortnight at Wyndham’s Corporate Centre, all
employees are treated to a five-minute massage at their
desk. Additionally, there are masseuses onsite where
employees can book massages throughout the day at
affordable rates.
Private Health Cover
Because only the best care will do for our valued employees,
Wyndham offers subsidised health cover to all permanent
employees who join up to Corporate Top Hospital cover after
they have completed their probationary period.
• Australian permanent employees can opt in to receive
subsidised Corporate Top Hospital cover through a Private
Health insurer chosen by Wyndham (currently Medibank
Private). Please refer to the full medical cover policy for
details of your full entitlement. A dedicated Health Fund
representative is on site regularly to assist employees
in managing their health insurance. In addition, all
Wyndham employees whether casual, full-time or parttime, are entitled to receive discounted health insurance
corporate rates making private health cover more
affordable. • Fiji full-time employees are also entitled to a health cover
benefit (currently through Aon Fiji Care) and full-time
permanent employees residing in New Zealand can opt
to take up the VIP 1 Plan ($500 excess) cover (currently
provided by Southern Cross).
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SPECIAL PERKS AND DISCOUNTS
A COMPANY THAT GIVES
EMPLOYEE USE OF RESORTS
Food and Beverage Discounts
Wishes by Wyndham
Wyndham’s vision is making holiday dreams come
true, but what does this mean for our employees?
Whilst staying at WorldMark South Pacific Club
resorts, employees are entitled to receive a 10%
discount off the total of food and beverage bills.
Wyndham has created the Wishes by Wyndham
Foundation to support selected signature charities and
assist people affected by illness or other hardships.
Our dedicated Wishes by Wyndham committee
coordinate and drive fundraising initiatives throughout
the year including events, raffles and merchandise
sales.
Firstly, you get the opportunity to experience our
fantastic product. All permanent full-time and parttime employees are eligible to receive a one-time,
complimentary stay of up to two consecutive nights
at a WorldMark South Pacific Club resort of their
choice upon successful completion of their three-month
probationary period.
In addition, all employees, including their family and
friends, can enjoy super staff nightly rates throughout
the year, so there’s no excuse not to take that muchneeded break. Check out these great nightly rates:
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Studio $90
One-bedroom $100
Two-bedroom $125
Two-bedroom Grand or Presidential Suite $175
If that isn’t enough, as part of the Wyndham
Worldwide network, employees have access to great
discounts all over the world. Whether it is hotel or
resort accommodation, a cruise, car rental or discounts
on holiday packages, just visit our Wyndham Nation
intranet site and click on the ‘Associate Discounts’ tab.
Online Shopping Discounts
Our dedicated procurement team is always on the
lookout for heavily discounted products that can be
offered to Wyndham employees through our online
store.
Vacation Ownership
When you work for Wyndham you will learn a lot about
our business and our product, so what better way to
promote our amazing product than for our staff to
become Owners. From time to time, employees may be
given the opportunity to purchase Vacation Ownership
Credits at discounted prices as part of our Employees,
Family and Friends offering.
We also offer an Employee Workplace Giving Program,
which allows you to make regular donations through
automatic deductions from your pre-tax pay. At the
end of each financial year, the total amount of your
annual donation will be shown in your annual payment
summary or a statement will be issued to you.
We also support the Australian Red Cross Blood Service
and hold regular mobile blood drives at corporate and
regional locations throughout the year. Employees are
encouraged to donate blood to assist in saving lives.
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CORPORATE FACILITIES
MONEY MATTERS
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Gym
Car Parking
Superannuation
Company Paid Parental Leave
Wyndham Corporate Centre employees have access to
an onsite gym at no cost. The gym is air-conditioned
and fully equipped with the latest machines and fitness
gear. Employees can utilise the gym before or after
work, during their lunch break and on weekends.
At the Wyndham Corporate Centre, employees may
be entitled to a company car park, depending on their
length of service or position. Other employees at
Corporate have the opportunity to lease a car parking
spot for a monthly fee or take advantage of the free
on-street parking. Parking arrangements vary at sales
sites and resorts.
For all Australian full-time and part-time employees,
Wyndham will pay salary continuance, life insurance
and all administration fees if they opt to sign up with
the company’s default super fund.
To support working parents or primary carers,
Wyndham provides six weeks paid parental leave in
addition to the government funded parental leave
payments. Eligible full-time employees will receive the
current federal minimum wage for six weeks (pro-rated
for part-time employees).
Café
There is an onsite café on level 3 at the Wyndham
Corporate Centre for employees to enjoy. Owned and
managed by Wyndham, the café provides food and
drinks at subsidised prices. If you choose to bring your
own lunch, there are fridges, toasters, microwaves and
sandwich presses for staff use.
regional facilities
At properties and sales sites throughout our regional
and city locations we have a range of different facilities
available dependent on the property. This may include
a staff canteen, gym and kitchen facilities. Several
properties have computer and internet facilities,
allowing employees to access online details and
company information.
Salary Sacrificing
Wyndham offers salary sacrifice options such as
Novated Leasing and superannuation salary sacrificing
that can help maximise your tax effectiveness.
Employees are encouraged to speak with their HR
representative to find out more.
Employee Referral Program
We have discovered employees are our biggest
advocates when it comes to recruiting, developing and
growing our team. That’s why the Employee Referral
Program was introduced, to encourage our employees
to recommend their family and friends to work at
Wyndham.
You could be rewarded from $200 to $5,000 (depending
on the type and level of role) should your referral be
hired and completes the qualifying periods. There
are no limits to the number of referral bonuses an
employee can earn.
For employees based in Fiji, they are entitled to
maternity leave for a period of 84 consecutive days.
The first three births are paid at the individual’s full
pay rate and the fourth and subsequent births are paid
at half the individual’s normal pay.
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RECOGNISING YOUR CONTRIBUTION
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Reward and Recognition Program
Length of Service
Wyndham promotes and supports employee recognition
via the company-wide reward and recognition program.
These include peer-to-peer recognition to acknowledge
the great work done everyday and higher accolades
honouring the company’s top achievers. The Making a
Difference Reward and Recognition Program has three
different types of recognition:
Because we value your tenure with the company,
employees who reach certain milestones are recognised
and rewarded with a certificate and a gift that can be
chosen and redeemed online. Some of the participating
vendors include Myer, Rebel Sport, JB Hi-Fi, Harvey
Norman, David Jones, Amazon, Hoyts Cinemas,
Farmers, Smith & Caughey’s, Hyatt and Marriot,
just to name a few.
Celebrate You!
• Celebrate You! is a simple and effective way for
all Wyndham employees to acknowledge each other.
You can make someone’s day by sending thank you
notes, birthday and other greetings to each other.
• Count On Me! allows you to formally recognise
your fellow employees who demonstrate
outstanding Count On Me! service by nominating
them to receive a certificate and reward. If your
nomination meets the Count On Me! service
promise criteria, your nominee will receive a gift
card to spend as they choose!
• Receiving a Promise Award is the highest level
of reward and recognition at Wyndham. Approved
nominees who consistently go above and beyond in
their role will receive a $200 gift card and may be
invited to attend a President’s Council Conference
or President’s Club event.
President’s Club
Count On Me!
This exclusive annual event is open to the top sales
performers in our business as well as exceptional
individuals who display Count On Me! service and
are recognised through the Making a Difference
Recognition program.
Manager Incentive Plan
Wyndham’s Management Incentive Plan (MIP) is
designed to encourage eligible employees to achieve its
business plan and share in its success. Employees are
encouraged to pursue and grasp new opportunities that
positively influence the success of our business.
Promise Award
Annual Reviews
Your performance will be formally assessed annually
and if you’re a key contributor to the business,
you may be rewarded with a well-deserved salary
increase, which is based on current market trends and
conditions.
CELEBRATE YOU
We not only celebrate business achievements, but
personal ones too. Whether it’s your birthday, you’re
getting married, having a baby or you’ve completed
a marathon, we recognise that everyone has a life
outside of work and we encourage all our teams to
celebrate special milestones and have some fun with
one another.
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LOCATION, LOCATION
Working for Wyndham means you’ll get to work in some of the best locations in the Asia Pacific. You could be based
at our Wyndham Corporate Centre on the Gold Coast, which boasts sweeping views of the city’s skyline, hinterland
and canals. Or further up the coast, you could find yourself in the beautiful Sunshine Coast or Tropical North
Queensland. If that’s not awe-inspiring enough, why not consider the natural wonders of our Wanaka property
located in New Zealand’s beautiful South Island? With 24 resorts and 19 sales sites currently across Australia, New
Zealand and Fiji, you could find yourself at any one of our stunning locations, where you’ll just love coming to work
every day!
DISCLAIMER:
Our employee benefits are reviewed periodically to ensure they are aligned to current market trends, legislation
and our Wyndham culture. Therefore Wyndham reserves the right to update, change or remove these benefits at
anytime without notice.