FAQs: Tungsten Network supplier pricing
How is supplier pricing changing?
Tungsten Network, built on OB10 e-Invoicing, is making it easier for UK suppliers to invoice you. We are
giving all suppliers free invoice transactions, and simplifying the pricing structure for suppliers who invoice
you via the Web Form on the Tungsten Network Portal or Integrated Solution.
With our new pricing structure, around 78% of the suppliers on our network will no longer pay for their
transactions. From 1 July:
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We are giving Web Form suppliers 52 free invoice transactions per year
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If they need to use more, we have introduced a flat rate of £1.50 per invoice with a minimum
purchase of 25 invoices
Free invoice transactions will be replenished every 12 months
Any unused, paid-for invoice transactions will expire 12 months from the date of purchase
Please see our tariffs below for more detail on the pricing structure. Our Web Form tariff page on
the website will be updated from 1 July
We are giving Integrated Solution suppliers 520 free invoice transactions per year
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Additional invoices will be charged against a new pricing structure in line with inflation
Free invoice transactions will be replenished every 12 months
Please see our tariffs below for more detail on the pricing structure. Our Integrated Solution tariff
page on the website will be updated from 1 July
What impact will the pricing change have on our supplier enrolment campaigns?
Free transactions will have a positive effect on your supplier enrolment campaigns, as a significant number
of suppliers will no longer pay for any of their transactions. This addresses a possible supplier objection to
joining the network.
We expect the increase in the transaction prices, in line with inflation, and the Integrated Solution annual
fee to be neutral as the potential cost savings are still significant.
How will suppliers already on the Tungsten Network Portal transition to the new
structure?
Web Form suppliers have 45 days to adopt the new pricing model and start to use their free invoices. They
can make the change at any point. Integrated Solution suppliers will transition to the new structure when
they renew their annual contract.
How are payment methods changing?
Suppliers may pay for transactions on the Tungsten Network Portal with PayPal, debit or credit card.
Tungsten accepts Visa, Visa Debit and MasterCard. Integrated Solution suppliers may also select to pay by
direct debit from their bank or auto pay with their credit card.
We can no longer accept invoices for the payment of transactions.
NOTICE: The information within this document is proprietary to Tungsten and is intended for use by employees, business partners and customers.
It may not be copied, duplicated, used in any way, or passed to any third party without the prior written consent of Tungsten.
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© Copyright 2014 Tungsten. Tungsten is a trademark of Tungsten Corporation Plc and protected by law. Tungsten logo™.
What is the tariff for Web Form suppliers?
Annual per-invoice transaction costs
1 – 52 invoices per year
Free
Each invoice (minimum purchase of 25)
£1.50
* Payment options: You can pay by PayPal or credit card. We accept Visa, MasterCard and Visa Debit. You can also pay by direct
debit.
What is the tariff for Integrated Solution suppliers?
Every Integrated Solution account receives 520 free invoice transactions per year. Once the supplier has
used these transactions, the prices below will apply. We will replenish the free invoices back to 520 on the
renewal date.
Annual membership
£900*
1-520
Free
Per invoice transaction costs for additional invoices
1 – 20 invoices per month
£0.69
21 – 100 invoices per month
£0.57
101 – 500 invoices per month
£0.42
501 – 2,000 invoices per month
£0.31
2001 + invoices per month
£0.23
* Buyer connection fees will apply. The annual fee covers the creation and maintenance of your account for a single tax entity.
Please note: transactions are charged on a monthly basis according to volume.
Why have you increased the transaction price?
With our new pricing structure, around 78% of the suppliers on our network will no longer pay for their
transactions. Suppliers with higher volumes will enjoy a simpler pricing structure with just one price. While
the transaction fee has increased, this is the first rise since OB10, now Tungsten Network, was founded in
2000.
Tungsten Network continues to represent good value, as alternative invoice submission methods remain
more expensive, many of which do not guarantee delivery of suppliers’ invoices direct into their customers’
accounting systems.
NOTICE: The information within this document is proprietary to Tungsten and is intended for use by employees, business partners and customers.
It may not be copied, duplicated, used in any way, or passed to any third party without the prior written consent of Tungsten.
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© Copyright 2014 Tungsten. Tungsten is a trademark of Tungsten Corporation Plc and protected by law. Tungsten logo™.
Can suppliers use their free transactions to invoice any customer on the Tungsten
Network?
Suppliers’ free transactions can be used for submitting invoices to any customer on Tungsten Network. If
you currently cover the cost of your suppliers’ invoices, the free transactions we provide will not be used
when invoicing your organisation.
What happens to any transactions that suppliers have already purchased?
If suppliers have paid-for transactions on their account on 1 July, they will still show in their account and
will remain subject to the original terms and conditions. Once a supplier has moved to our new pricing
model, their purchased transactions will be used first. When purchased transactions have been depleted,
suppliers will then start to use free transactions to submit invoices to their customers.
Why are only UK suppliers affected?
To ensure we fully understand how suppliers will respond to these changes we are rolling out the new
pricing model among UK suppliers first. We plan to extend it globally later this year having amended it, if
necessary, according to the results of this initial roll out.
Are there plans to increase fees for buyers?
Tungsten Network has no immediate plans to increase fees for buyers. The pricing change taking effect on
1 July 2014 addresses supplier pricing that has not changed in 14 years.
Where can I find more information?
Visit the tariff pages on the Tungsten Network website. Suppliers will also find information on the Tungsten
Network Portal when they visit the ‘Purchase transactions’ page.
NOTICE: The information within this document is proprietary to Tungsten and is intended for use by employees, business partners and customers.
It may not be copied, duplicated, used in any way, or passed to any third party without the prior written consent of Tungsten.
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© Copyright 2014 Tungsten. Tungsten is a trademark of Tungsten Corporation Plc and protected by law. Tungsten logo™.