West Hampshire Clinical Commissioning Group North Hampshire Clinical Commissioning Group North East Hampshire & Farnham Clinical Commissioning Group South East Hampshire and Fareham & Gosport Clinical Commissioning Group Hampshire Five Clinical Commissioning Groups (CCG) Safeguarding Strategy 2016 – 2018 West Hampshire CCG North Hampshire CCG North East Hampshire & Farnham CCG South East Hampshire and Fareham & Gosport CCG Document author: Trish Dennison updated by Kim Jones Final version – updated 30.06.2016 Final Copy - Updated 30_06_2016 1 Contents Foreword........................................................................................................................................................ 3 Introduction............................................................................................................................................ 4 1. What is this strategy about? ................................................................................................................... 4 Outcome of those discussions ............................................................................................................... 4 Vision for Safeguarding ....................................................................................................................... 5 2. 2.1 Why it’s important ......................................................................................................................... 5 2.2 What do we want to achieve ....................................................................................................... 1 2.3 What changes will happen in the future .................................................................................... 1 3. Purpose.................................................................................................................................................. 1 4. Background and context to safeguarding in Hampshire ................................................................ 1 4.1 Hampshire Health and Wellbeing Board (HWB) priorities 2013-2018 ................................. 1 4.2 Children’s and Young Peoples Plan 2015-2018...................................................................... 1 4.3 Hampshire Safeguarding Children Board priorities 2015-2016 ............................................ 1 4.4 Care Matters Board ...................................................................................................................... 2 5. Hampshire Five CCG Responsibilities .............................................................................................. 2 6. Safeguarding with Quality at the Heart of the Commissioning Cycle........................................... 2 7. Assessing health needs ...................................................................................................................... 2 8. Identify area for development in Service Provision ......................................................................... 3 9. Procurement.......................................................................................................................................... 3 10. Monitor and manage performance ................................................................................................ 3 11. Safeguarding and looked after children governance structure ................................................. 3 11.1 Hampshire Five CCG’s ................................................................................................................ 4 11.2 Hampshire Safeguarding Children Board ................................................................................. 4 11.3 Hampshire Safeguarding and Looked After Children Professional Forum ....................... 4 11.4 NHS England Wessex Regional Team ..................................................................................... 4 11.5 Taking forward Safeguarding priorities across Hampshire .................................................... 4 Appendix 1 .................................................................................................................................................... 6 Appendix 2 .................................................................................................................................................. 14 Appendix 3 ..................................................................................................... Error! Bookmark not defined. Final Copy - Updated 30_06_2016 2 Foreword The Hampshire five clinical commissioning groups (CCGs) have set out in this safeguarding strategy how they plan to ensure that all services they commission comply with statutory safeguarding requirements. We believe that every child and young person deserves a high quality and safe experience wherever they are cared for in NHS commissioned services. We believe working collaboratively alongside the CCG’s safeguarding adult, quality and children’s commissioning teams serves to protect those most vulnerable to abuse and will ensure safeguarding is considered in all commissioned services as well as identify where safeguarding practice can be improved to prevent and reduce the risk of abuse and neglect. The revised Safeguarding Vulnerable People in the NHS - Accountability and Assurance Framework July 2015 highlights the collective responsibility across all NHS organisations to safeguarding vulnerable people. The role of the CCGs is to gain assurance from all commissioned services, both NHS and independent healthcare providers, to ensure continuous improvement. The strategy reflects our commitment in continuing to improve safeguarding practice. We are keen to work collectively across the health economy and with partner agencies to ensure that safeguarding developments are jointly progressed and a collaborative approach is adopted which influences safeguarding culture and practice across organisations to improve outcomes for children and young people. Final Copy - Updated 30_06_2016 3 1. Introduction What is this strategy about? This strategy has been developed by the Hampshire five CCG safeguarding and looked after children team to improve services across the local health economy in Hampshire. This includes working in close collaboration with NHS provider and partner agencies to ensure that safe services for children and young people are in place when they are needed most. How has the strategy been developed? The safeguarding and looked after children team have developed the strategy following a team away day to agree the key deliverables and objectives for the forthcoming year alongside feedback and comments from a staff survey and workshop held with key safeguarding leads, named and designated professionals across Hampshire, including representation from: • • • • • • • • • • • • Care UK Fareham and Gosport CCG Hampshire Hospital Trust NHS England North Hampshire CCG North East Hampshire and Farnham CCG Portsmouth Hospital Trust Primary care Solent NHS Trust South Eastern Hampshire CCG Southampton City Clinical Commissioning Group Southern Health Foundation Trust Outcome of those discussions The discussions identified several areas where a more collaborative approach to policy and service development is needed between the safeguarding team and local health economy partners. Some areas identified are: • • Children and young people at the centre of our discussion and decision making Strengthening communication systems between CCGs and providers Final Copy - Updated 30_06_2016 4 • • • • • • • Review of information systems across primary and secondary care to ensure that vulnerable children are referred to services in a timely manner Working together to identify what good services look like for our children in a safeguarding system A change in approach to manage system wide issues such as information sharing to ensure sustained changes in practice The need to raise the profile of looked after children across the health system Take an innovative approach to how key messages from serious case reviews are communicated to staff Be able to have open, transparent, challenging conversations to ensure better services for children are in place Greater visibility of the designated team at all levels of NHS provider organisations • Offer greater support to NHS providers in development of assurance processes. 2. Vision for Safeguarding We want all children and young people, to be able to access safe health services at any point in time when they are in need of support. 2.1 Why it’s important The Hampshire joint health and wellbeing strategy (2013-2018) and joint strategic needs assessment (2013) state that children and young people under the age of 20 make up nearly one quarter of the population. There are approximately 309,462 children and young people aged 0-19 years in Hampshire, which is around 23% of the total population (2011 Office for National Statistics mid-year population estimated). It is important that everyone is able to grow up in a safe, healthy environment and most children in Hampshire grow up to lead successful lives as adults but there are some who do not. In particular, children from poorer backgrounds often do not achieve the success of others. Variations in socioeconomic and family circumstances lead to the variations in outcomes seen in Hampshire’s children and young people. There were 29,000 children and young people aged 0-15 living in poverty in Hampshire in 2011, which was 11.8% of all children in this age group. This compares to 21.7% for England. Havant and Gosport had the highest proportion of children living in poverty in 2011 (20% and 18% respectively). • Obesity prevalence is very variable across Hampshire and mirrors the map of deprivation and childhood poverty. • Children from areas of deprivation experience disproportionately higher levels of oral disease, with 21.7% of 5 year olds having some dental decay against a national average of 30.9% (2007/08 survey). However 5 year olds in Havant had dental decay levels of 34.6% - much higher, followed by Rushmoor (30.9%). Final Copy - Updated 30_06_2016 5 • Disabled children and their families constitute one of the most vulnerable groups in Hampshire. Defining and measuring the landscape of childhood disability is challenging due to the lack of an agreed definition across health, education and social care domains, with no single definition being complete. Despite this ambiguity, there is consensus amongst paediatricians, social services managers and educationalists that the population of children accessing services is increasing, as is the complexity of physical disability and complex health need. Hampshire joint strategic needs assessments (2013) makes recommendations to: • Address the impact of poverty on the achievement and life chances of children and young people. • Look to support children and young people’s physical, spiritual, social, emotional and mental health, promoting healthy lifestyles and reduce inequalities in outcomes. • Look to address the needs of disabled children and their families One in five people in Hampshire are children One in eight children under 18 years are growing up in poverty Increasing numbers of children have complex health and social care needs There has been a steady increase in the number of children who have been referred for assessment to children services department, an increase in children on protection plans and an increase in looked after children: • • • 43% increase in assessments 51% increase in Child Protection Plans 17.3% increase in looked after children Final Copy - Updated 30_06_2016 6 2.2 What do we want to achieve We will work together with NHS England, NHS and Independent health providers, partner agencies, Hampshire County Council, HSCB, Care Matters Board to ensure that there are high quality safe services that meet the needs of children and young people, especially those who are experiencing abuse and neglect. 2.3 What changes will happen in the future What we want to change Action we will take How we will measure success That all children and young people are to be Require all assessment tools used across Evidence via provider included in all care planning processes. health organisations to include the organisations audit of individual perspective of the child children’s records and patient feedback processes the voice of the child is recorded. Greater communication between the Share team work plan and priorities with Clear understanding amongst NHS safeguarding and looked after children team, key leads and Independent health providers NHS and Independent health care providers Set up regular meetings between of shared outcomes designated and named professionals Co design a good system of information sharing Stakeholder workshop to be held to Audit effectiveness of policy across the local health community develop and implement policy Work with key stakeholders to identify what good Co-design future service developments Representation recorded and services look like for children and young people such as policies and service pathways evidenced in policy development and service redesign in final documentation and minutes of meetings The requirement to promote the health of looked Provide training where applicable and Evidence will be shared at clinical after children to be embedded throughout all monitoring of standards. Produce local quality review meetings on a NHS Organisations guidance and information for practitioners quarterly basis indicating compliance rate above 80% Final Copy - Updated 30_06_2016 1 Timely training events to cascade key messages Utilise webinars as key learning events to be offered to NHS providers and frontline staff Work with safeguarding leads in provider organisations to host learning events Have open, transparent and challenging Team to develop coaching and mentoring conversations that support practice and quality skills assurance processes Designated team to spend more time with Designated team to work alongside named frontline staff in provider organisations safeguarding leads to identify opportunities to attend relevant meetings Develop an organisational culture of appreciative Identify opportunities to use examples of learning and growth. good practice in meetings, training events Improve outcomes for those children that have Use consistent data to identify where been identified as living in areas where increased more targeted work needs to be safeguarding issues have been identified undertaken* Final Copy - Updated 30_06_2016 Evaluations will evidence change in practice Repeat the staff survey in April 2016 Attendance at key meetings, measure progress in repeat staff survey April 2016 Staff survey will measure change is perception Influence service provision through CCGs quality team and children commissioning team 2 3. Purpose This strategy outlines the framework for ensuring that safeguarding is included in all aspects of the Hampshire five CCG’s commissioning responsibilities. The CCG safeguarding and looked after children’s team will work collaboratively with NHS England Wessex Area Team, Hampshire County Council Hampshire Safeguarding Children Board (HSCB), Care Matters Board, partner agencies NHS and Independent healthcare providers to consult with and ensure that the voice of service users and frontline staff are taken into account in the development of services and policies. 4. Background and context to safeguarding in Hampshire The strategic priorities and work plans of other agencies and organisations have a great influence on the key issues in Hampshire and the direction of travel for NHS Commissioners and providers and include the following priorities across Hampshire. 4.1 Hampshire Health and Wellbeing Board (HWB) priorities 2013-2018 We want all our children and young people in Hampshire to thrive and achieve their full potential. To help them achieve this we want them to feel safe and be physically and emotionally healthy. 4.2 Children’s and Young Peoples Plan 2015-2018 The revised plan will be available in autumn 2015. The consultation with key stakeholders has identified that mental health is seen as a very important issue, there is strong support for early intervention and for improving children’s awareness of risks, including bullying, online risks and the risk of child sexual exploitation. 4.3 Hampshire Safeguarding Children Board priorities 2015-2016 • To ensure that there is a co-ordinated multiagency understanding of, and response to the complex issues of neglect and parenting • Board partners provide a ‘child first and family focused approach when considering the impact of substance misuse, mental ill health and domestic abuse in adults • To have a co-ordinated multi-agency approach and response to key safeguarding issues, including; missing, exploited and trafficked children and young people, high risk adolescents, radicalisation and the PREVENT agenda Final Copy - Updated 30_06_2016 1 • Quality assurance, measuring impact and embedding learning. 4.4 Care Matters Board • Addressing the 5 areas identified in the Hampshire Pledge for Children in Care and Care Leavers • Under “Your Health” in the Pledge. Improving public health outcomes of dental, immunisation, emotional health and wellbeing, smoking cessation and meeting the health needs of those children in care placed outside Hampshire County Council • Improving the quality of statutory health assessments for children in care • Improving the health pathway for those young people leaving care. 5. Hampshire Five CCG Responsibilities The CCGs have responsibility for ensuring effective safeguarding practice by holding providers to account for the delivery of contractual obligations against safeguarding standards. The CCGs also take responsibility for working closely with providers to ensure processes are in place to drive continual improvement including the adoption and sharing of information. This includes working closely with NHS England and all safeguarding partners to advise, support the development of quality assurance processes and continually improve safeguarding practice across Hampshire Each provider and member practice of the CCG’s remains accountable for the quality of services within their own organisation. Individual CCG members’/staff have a responsibility to report incidents and respond in an open and transparent way in order to support improvements in our service. Safeguarding remains Everybody’s Business. 6. Safeguarding with Quality at the Heart of the Commissioning Cycle Safeguarding is intrinsically linked to providing high quality care and therefore central to the whole commissioning cycle including our commissioning and contracting decisions for prospective services. Safeguarding forms part of the NHS standard contract (service condition 32) and commissioners will need to agree with their providers through local negotiation, what contract monitoring processes are used to demonstrate compliance with safeguarding duties. 7. Assessing health needs The safeguarding and looked after children team can help undertake health needs assessment through: Final Copy - Updated 30_06_2016 2 • • • • Collation and analysis of existing information being collected through safeguarding in quality schedules with providers Draw on patient experience information from Children/Young person stakeholder events held by the patient engagement and children’s commissioning team Review of national policy and guidance to ensure ‘ must do’s’ are considered Help to set specific safeguarding indicators to measure progress. 8. Identify area for development in Service Provision The safeguarding and looked after children team can help identify gaps in service provision by: • Collating data from a variety of sources such as complaints, clinical quality visits, Inspection reports, serious incident reports and others stakeholder’s feedback and patient / staff survey results 9. Procurement The safeguarding and looked after children team can help monitor and manage performance through • • • Development of safeguarding standards in new service specifications. Development of quality schedules and possible CQUIN schemes Evaluation of potential provider bids. 10. Monitor and manage performance The safeguarding and looked after children team can help monitor and manage performance through: • • • Regular monitoring of quality schedules and CQUIN schemes within contracts Attendance as appropriate at clinical quality review meetings Clinical visits to providers • Triangulation and analysis of all available data including section 11 audit, serious incidents, serious case reviews, multi-agency case reviews, attendance at provider safeguarding committees, professional meetings, patient experience and complaints. 11. Safeguarding and looked after children governance structure Final Copy - Updated 30_06_2016 3 11.1 Hampshire Five CCG’s The Hampshire five clinical commissioning groups will each retain individual accountability in discharging their statutory safeguarding and looked after children duties within their internal governance structures. 11.2 Hampshire Safeguarding Children Board Integral to the HSCB constitution is the agreed nominated membership of CCGs, NHS Providers and expert advice form the designated professional team. The formation of the HSCB health sub group with executive representation from Hampshire five CCGs NHS Provider Trusts, Designated professional team and NHS acts as the hub of co-ordination and activity of the local health community. 11.3 Hampshire Safeguarding and Looked After Children Professional Forum The Designated Professionals across Hampshire host these meetings quarterly on a rotational basis. It is open to all safeguarding leads and teams in NHS and Independent provider organisations. The aim of the forum is to disseminate key information both on a national and local basis and provide an opportunity for peer review and appreciative learning. 11.4 NHS England Wessex Regional Team NHS England’s ensures that the health commissioning system as a whole is working effectively to safeguarding adults and children. NHS England need to provide support and advice to the designated and specialist professionals and to be able to access the widest possible expertise to support improving practice across the NHS system. NHS England Wessex sub region team hosts the safeguarding network for designated professionals and named GPs. The role of the safeguarding network includes: • Underpinning system accountability through peer review-based assurance and other sources of intelligence to identify local improvement priorities • Identifying and sharing best practice across the local health system • Leading and driving improvement in safeguarding practice across the local NHS system, working closely with the Local Safeguarding Children Boards • Considering in details the health implications and learning from inspection and local incidents including serious case reviews, safeguarding adult reviews, individual management reviews, and developing local action plans as appropriate. 11.5 Taking forward Safeguarding priorities across Hampshire Final Copy - Updated 30_06_2016 4 • Information sharing: Co design a good systems of information sharing across the local health community • Ensuring the child/ young person is at the centre of decision making: Children and young people included in all care planning. All assessment to include the perspective of the child • Learning and development opportunities Timely training events to cascade key messages to be offered to NHS and independent providers and frontline staff. We will utilise webinars as key learning events and work with safeguarding leads in provider organisations to host learning events • Shape the culture of learning: We will use appreciative learning to highlight examples of good practice where children have been effectively safeguarded • Hold each other to account. Be able to have open, transparent conversations challenging conversations that support practice and quality assurance processes Final Copy - Updated 30_06_2016 5 Appendix 1 The following guidance, documents, reports and legislation will also govern how services should be provide, managed and monitored: • • • • • • • • • • • • • • • • • • The Children Act 1989 and 2004. HM Government 2007. Statutory guidance on making arrangements to safeguard and promote the welfare of children under section 11 of the Children Act 2004. Updated March 2007. London: Department for Education and Skills. Working together to Safeguard Children (DoE 2015) http://www.workingtogetheronline.co.uk/index.html When to suspect child maltreatment NICE 2009. Protecting Children and Young People: the responsibilities of all doctors. (GMC, 2012) Intercollegiate Safeguarding Children and Young People: Roles and competencies for healthcare staff (2014) Promoting the health and wellbeing of looked after children (2015) Intercollegiate Looked after children: Knowledge, skill and competences of healthcare staff (2015) Who Pays? Determining responsibility for payments to providers (2013) Public Health Guidance (PH28)-Promoting the quality of life of looked after children and young people. NICE (2010) Quality standard (31) for the health and wellbeing of looked after children and young people. NICE 2013 Information Sharing Guidance (DoE 2015). Data Protection Act 1998. The Functions of Clinical Commissioning Groups (DH, 2012) Human Rights Act 1998 Care Quality Commission Essential Standards for Quality and Safety Safeguarding Vulnerable Groups Act 2006 Equality Act 2010 Safeguarding Vulnerable people in the Reformed NHS Accountability and Assurance Framework ( NHS England, 2015) Final Copy - Updated 30_06_2016 6 Appendix 2 – Governance, assurance and oversight of safeguarding across health in Hampshire Final Copy - Updated 30_06_2016 14 Appendix 3 – Hampshire 5 CCG’s Governance structure Final Copy - Updated 30_06_2016 15
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