10 CentralIowaBUSINESS [APR / MAY 2010] [ ON THE COVER ] Text by Micholyn Fajen • Photos by Brent Isenberger Photography Delivering the Best Outcome for Every Patient Every Time T HE V ISION OF I OWA H EALTH S YSTEM T he debate surrounding the direction of America’s health care reform will continue well beyond the current administration. And while Iowa Health System President and CEO Bill Leaver knows the reform measures signed into law won’t be a cure all, he is encouraged about what it could mean for Iowans: quality medical care, preventive care for chronic diseases designed to help reduce emergency admissions and, over time, maybe even lower premiums. The recent health care reform will result in 31 million more Americans having health insurance. That translates to an additional 9 percent of Iowans. With the American Hospital Association reporting that more than 35 million Americans are admitted to the hospital annually, hospitals will have to prepare for more admissions of insured patients beginning in 2014 — the year all Americans will be required to purchase health insurance or face a penalty. Shifts in the System The path to insuring the vast majority of Americans has been a bumpy ride, met with conflict and near defeat. Even with 35 years of experience in the industry, Leaver says he could not have foreseen this path. “A year ago, I had great optimism that we were going to finally get something done. Then during the summer of 2009 and last fall, I was discouraged that nothing would happen,” Leaver says, adding that the current state of health care in Small Business TAX CREDIT 76% America is not sustainable. Having no reform would not have served anyone well. Even with reform passing Congress and being signed into law, challenges will follow. Greater volume of patients coupled with making sure Iowa has a sufficient number physicians to care for them is one such challenge. The journey has only just begun, but Leaver foresees positive changes on the way. Take for instance the care of patients with chronic diseases such as asthma, diabetes, chronic obstructive pulmonary disease and coronary artery disease. While representing a small percentage of the overall number of patients, the care for these diseases accounts for half of all health care spending in the nation. Leaver says in the long term, care for chronic disease will change. “Providers, physicians and hospitals will be encouraged to care for the chronically ill differently, in a way that is more focused over a continuum. We’ll see more robust care that touches the patient in a way that will result in better outcomes and a more satisfied patient.” The model Leaver is talking about will put primary care physicians in a practice environment that would help “bring the joy back to practicing medicine and will better serve the patient.” For example, primary care physicians would focus on the patient as a whole to help ensure preventive steps are taken that ultimately could help keep such patients out of the emergency room and promote living healthier lifestyles. Leaver calls it “care coordination,” and for Iowa Health System, it would involve an entire medical team, directed by physicians, with these health care practitioners involved in patient care in a more dynamic way. “From the nurse manager to a nutritionist to the pharmacist, there would be a care path designed around the patient’s needs. This takes a much more coordinated team approach led by the physician,” he says. Portion of Iowa’s businesses that are small businesses.* 42% Percentage of small businesses that offered health coverage benefits in 2008.* [* Center for Financing, Access and Cost Trends, Agency for Healthcare Research and Quality, Medical Expenditure Panel Survey - Insurance Component, 2008.] Medicare Reimbursement Rates Will Improve Reform also addresses the rate at which Iowa’s physicians and hospitals are reimbursed for the care they provide for Medicare patients. While Iowans receive among the top-rated care in the nation, the reimbursement rate for those providing care is among the lowest. “The disparity in reimbursement for Medicare hurts us. It puts us at a disadvantage when we try to recruit physicians and [APR / MAY 2010] About IOWA HEALTH SYSTEM Iowa Health System is the state’s first and largest integrated health system, serving nearly one of every three patients in Iowa. Through relationships with 26 hospitals in metropolitan and rural communities and more than 140 physician clinics, Iowa Health System provides care throughout Iowa and western Illinois. Iowa Health System entities employ the state’s largest nonprofit workforce, with nearly 20,000 employees working toward innovative advancements to deliver the best outcome for every patient every time. Each year, through more than 2.5 million patient visits, Iowa Health System hospitals and clinics provide a full range of care to patients and families. With annual revenues of $2 billion, Iowa Health System is the sixth largest nondenominational health system in America and provides community benefit programs and services to improve the health of people in its communities. CentralIowaBUSINESS 11 12 CentralIowaBUSINESS [APR / MAY 2010] [ ON THE COVER ] Health Care Reform: IOWA’S NUMBERS 302,000 Iowans do not currently have insurance. 171,000 Iowans have non-group insurance and will be able to get affordable coverage through the health insurance exchange. 187,000 residents could qualify for premium tax credits to help them purchase health coverage. 505,000 seniors would receive free preventive services. 89,700 seniors would have their brand-name drug costs in the Medicare Part D “doughnut hole” halved. 48,600 small businesses could be helped by a small business tax credit to make premiums more affordable. >>continued from previous page staff,” says Leaver, who cites that under reform, the playing field is about to even. “There will be a mechanism to address that economic disparity and how to create an even playing field. The government will be focused on paying for value. It’s a great benefit for Iowans because we’ve been underpaid, but we produce great outcomes.” The Journey Ahead Over the long term, Leaver says Iowa Health System leaders are working toward reducing costs and at the same time improving patient outcomes. Patients will have a better health care experience and a deeper interface with their care providers. One way Iowa Health System is improving care and efficiency is through HealthNet connect. Last year, the a 3,200-mile fiber optic network was launched and allows for electronic-prescribing, tele-medicine in homes in even the most remote parts of the state and the transmission of medical images such as X-rays and CT scans almost instantly to any hospital or clinic on the network. Health care reform also calls for patients with preexisting conditions to have access to health insurance coverage and an improvement in the portability of policies. It’s unknown, Leaver says, what will happen to a business’ premiums over the long haul or whether tax credits or other taxes balance each other. According to the Agency for Healthcare Research and Quality, by 2014, 48,600 small businesses in Iowa could be helped by a small businesses tax credit proposal that makes premiums more affordable. And these small businesses would be exempt from any employer responsibility provisions. Parts of the reform, no doubt, will have unintended consequences that, Leaver says, we don’t fully understand today. “That will end up having to be fixed. This is not a perfect bill. It will have to have tweaks to take care of those unintended consequences,” Leaver says. “The downside of that is we are going to have to live with the consequences until they get fixed.” At the end of the day, Iowans want to know that a high level of care will be there when they need it. Iowa Health System is working hard to continue many of the transformational changes already in motion and is prepared to respond to the new health care reform laws as it strives to deliver on its vision of providing the Best Outcome for Every Patient Every Time. ■
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