LEXUS CASE STUDY LEXUS DRIVES RESULTS WITH DATAXU MARKET PULSE TECHOLOGY For every brand with a fragmented sales model, knowing how to allocate digital ad investments at the local level can be a constant challenge. Unfortunately, the cost of not knowing is just too high. Invest too little, and the advertising won’t drive enough prospects to regional outlets, affiliates or partners. Invest too much and experience oversaturation. RESULTS The Lexus Dealer Association began implementing Team One’s investment recommendations within weeks and the outcome was immediate. As a result of restructuring its regional marketing investments and success metrics based on data science and analytics, Lexus experienced stunning results, including: • 63% better conversion volume • 28% global KPI improvement CHALLENGE Lexus’ agency, Team One, wanted to understand the best way to invest across the 110 markets in which Lexus has a presence. This question touched both New Car and Certified Pre-Owned spend across each of these markets, effectively doubling the scale of Team One’s challenge. Leading with a data-driven marketing strategy in the 12 selected regions helped Lexus beat out local competitors and deliver an unusually strong quarter of sales results. 80 70 60 50 THE DATAXU SOLUTION 40 63% 30 Team One and data and marketing analytics partner DataXu devised a unique strategy to solve Lexus’ unique challenge. Using the DataXu programmatic marketing platform, 12 pulse experiments were created in markets that are representative of the 110 total markets in which Lexus has a presence. The data derived from DataXu’s leading-edge Market Pulse software was used to create a response model for different investment levels, providing unprecedented insight into how different markets react to Lexus’ marketing messaging. Based on this deep-dive analysis, Team One was able to extract a set of investment recommendations for each of the 12 markets to drive media efficiency and over-deliver on regional campaign goals. 20 28% 10 0 Improvement in conversion Improvement in global KPI 60% KPI 40% 20% 0% -50% 0% 50% 100% 150% 200% 250% Investment Change The blue line represents no change in investment. Left of the line, those markets’ budgets were reduced. Right of the line, budgets were increased. In all markets, the recommended investment level improved KPI performance. DataXu, Inc. • dataxu.com • 281 Summer Street, 4th Floor, Boston, MA 02210 • 1.857.244.6200 • @DataXu Boston • New York • Chicago • Detroit • San Francisco • LA • Cologne • London • Madrid • Montevideo • Milan • Paris • Sao Paulo • Singapore • Sydney • Bangalore CS-LEX-01
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