CHANGE MANAGEMENT RESOURCES
BOOKS
Managing Transitions
William Bridges
Our Iceberg is Melting
John Kotter
How to Change Things When
Change is Hard
Chip Heath and Dan Heath
Influencer: The New Science of
Leading Change
Grenny et al
HBR’s 10 Must Reads on
Change Management
Leading Change
John P. Kotter
The Dance of Change
Peter Senge
Managing at the Speed of Change –
How Resilient Managers Succeed
and Prosper Where Others Fail
Daryl R. Conner
PRACTICAL TOOLS:
https://organizationalexcellence.virginia.edu/change-management
ARTICLES:
https://organizationalexcellence.virginia.edu/articles
Lynda.com Courses and Videos (FREE!)
Powerless to Powerful: Taking
Control
Course with Fred Kofman
(59 min)
Learn to choose how you respond to difficult circumstances, and take back
the control you need to make positive changes in your work and life.
Embracing Change
Course with Todd Dewett
(11 min 37 sec)
Discover how to embrace change in your professional and person life.
Leading with Emotional Intelligence
Course with Britt Andreatta
(1 hr 46 min)
Increase your emotional intelligence at work so you’re better equipped to
lead teams, work with peers, and manage up.
Change Management
Course with Bob McGannon
(1 hr 40 min)
Learn the principles and process of change management to drive change at
the project level, in a certain business area, or throughout an entire
organization.
Leading Change
Course with Britt Andreatta
(1 hr 42 min)
Help your organization embrace change and make sure new initiatives are
successful.
Personal Change Management
Video with Bob McGannon
(3 min 41 sec)
From course - Change Management
Embracing Continuous Improvement
Video with Todd Dewart
(1 min 43 sec)
From course – Managing Teams
To login:
1. Go to www.lynda.com
2. Select “Sign-in” in the upper-right corner.
3. At the sign-in window, select “Sign in with your organization portal (appears below the Continue button.
4. Enter “Virginia.edu” and click on the “Continue” button.
5. Authenticate through NetBade and create your profile.
Below is a playlist in Lynda.com with the courses and videos listed above:
https://www.lynda.com/SharedPlaylist/ed4b9b89c1dc492dad5668768ecad095?org=virginia.edu
Center for Leadership Excellence - COURSES
Free for Faculty and Staff
REGISTER ONLINE: leadershipexcellence.virginia.edu/classes
Empowered Me
Date: Tuesday, February 28, 2017 - 9:00am to 11:00am
Facilitators: Anna Delong
Audience: Introductory - Provides participants with a starting point for exploring the knowledge and skills
needed to learn more about the topic
Description: Do you tend to have negative reactions to challenges in your life? This is often because we’re
focused on what is outside of our control. Come learn how to shift your mindset, how to focus on what is
within your control, and start to break free from patterns that are unhelpful in your life. This class will help you
understand how our peace, happiness, and success are ultimately impacted by our own choices, words, and
actions.
Inspire and Motivate Others
Date: Monday, March 6, 2017 - 2:00pm to 4:00pm
Facilitators: Theran Fisher
Audience: Intermediate for Managers - Provides participants with expanded content and there is the
assumption that attendees already have the basic topic knowledge and skills
Description: Getting the best out of others, or even yourself, can be challenging. During this class, you'll learn
about the leading motivation theories and models, and explore your own motivations that drive your work
performance. We'll then turn to learning how to discover the motivations of others and ways that you can
help get the best out of your team.
Active Listening
Date: Tuesday, March 7, 2017 - 9:00am to 12:00pm
Facilitators: John Lord
Audience: Introductory - Provides participants with a starting point for exploring the knowledge and skills
needed to learn more about the topic
Description: The people who are the most effective at building relationships at work are those who are the
best listeners. Yet of all the communication skills, listening is the least often taught and practiced. In this class,
you'll learn and practice steps for active listening. You’ll leave with a greater appreciation for the value of
listening and be better prepared to be an effective listener.
Crucial Conversations for Managers
Date: Thursday, March 23, 2017 - 8:30am to 5:00pm
Facilitators: Tonia Duncan-Rivers
Audience: Introductory for Managers - provides participants with a starting point for exploring the knowledge
and skills needed to learn more about the topic
Description: Difficult conversations, if avoided, often cause chronic problems. It's important not to avoid these
conversations or to respond in an ineffective manner. Learn the components of a difficult or "crucial"
conversation and approaches for effectively conducting these conversations.
Emotional Intelligence
Date: Friday, April 21, 2017 - 9:00am to 12:00pm
Facilitators: Tonia Duncan-Rivers
Audience: Introductory - Provides participants with a starting point for exploring the knowledge and skills
needed to learn more about the topic
Description: Workplace success depends not only on how smart or knowledgeable we are but also on how
well we recognize and respond to our own emotions and to the emotions of others. Your emotional
intelligence (EQ), like your intellectual intelligence (IQ), contributes to your success and to the effectiveness of
your groups. This class explores the various elements of Emotional Intelligence and helps you understand the
physical nature of emotions and how to act appropriately.
Leading Change from the Middle
Date: Friday, April 28, 2017 - 9:00am to 12:00pm
Facilitators: Jess Hench
Audience: Intermediate for Managers - Provides participants with expanded content and there is the
assumption that attendees already have the basic topic knowledge and skills
Description: You will learn strategies used by successful leaders for driving change, examine the typical stages
of change, and learn strategies and tactics for helping others through the process. Come prepared to discuss a
significant change in your area. We'll apply these change strategies and tactics to that effort. This class
combines key concepts from two classes: Driving Change and Leading Others Through Change.
Crucial Conversations
Date: Tuesday, May 2, 2017 - 9:00am to 5:00pm
Facilitators: Tonia Duncan-Rivers
Audience: Introductory - Provides participants with a starting point for exploring the knowledge and skills
needed to learn more about the topic
Description: You will learn that difficult conversations are at the heart of many, if not most, chronic problems.
Therefore, it is important not to avoid these conversations or to respond in an ineffective manner. You'll learn
what components make up a difficult or “crucial” conversation and approaches to effectively conduct these
conversations with others.
Leading Others through Change
Date: Wednesday, June 7, 2017 - 9:00 am to 12:00 pm
Facilitators: Lindsey Reese
Audience: Introductory for Managers - provides participants with a starting point for exploring the knowledge
and skills needed to learn more about the topic
Description: As a leader, learn to help yourself and others reach for the “carrots of change” and minimize
negative effects on you and your team such as increased stress, lower performance, and the departure of
team members. We'll examine the typical stages of change and discuss strategies for helping others through
the process.