Estate Agents PII
Online Registration
Step-By-Step Guide
Step 1: Access Online Registration Form




Open a browser ( Internet Explorer, Google Chrome, Firefox, Safari etc)
Enter link into the address bar: http://pii.ava-ins.com/qbe/
You will arrive at the Homepage.
Click “New Application/Renewal” circled in red below
Enter Link into Address Bar
Homepage


You will be redirected to the following registration form
*Please note that the registration process consists of 7 steps
Step 2: Filling Out Form - Details

Input your ROC (Registry of Companies)
Number
Please go to www.uen.gov.sg for your ROC
Number


Name of Estate Agent (Company)


Input your mobile phone number
This is needed as an OTP
(One-Time-Password) will be sent to this
mobile number

Address of Estate Agency (Company)

Name of Contact Person


Input Email Address here
Cover note will be sent to the email address
stated here

Fax Number of Estate Agency (Company)

Policy Commencement Date is defaulted to
be: 01/01/2017

Estimated gross turnover of the past 12
Months
For Newly registered business: Estimated
gross turnover of the coming 12 months


Please refer to renewal notice sent
Please click “Next” to proceed to the next page
Step 3: Filling Out Form - Declaration


Please fill in the Declaration with “True” or “False” by clicking on the bullet point
next to it (Circled in red below)
Click “Next” to proceed to the next page
Step 4: Filling Out Form – Summary of Coverage

Select 1 of the following types of Business Structure

Select the total number of Salesperson by choosing from
the drop down menu
*Do note that Sole Proprietor is counted as 1 Salesperson
Thus,
 Sole Proprietor & 1 Salesperson = Select option : 1-2
 Sole Proprietor & 2 Salesperson = Select Option : 3-6
Click “Next” to proceed to the next page
Step 5: Filling Out Form – Choose Desired Solution
For Solution A


Select Solution A from the drop down menu circled in red.
Click “Next” to proceed to the next page
For Solution B


Select Solution B from the drop down menu circled in red.
Input the total number of salespersons

For Sole proprietor choosing Solution B:
Exclude Sole Proprietor in the headcount of total number of salesperson

Click “Next” to proceed to the next page


Input the Name and NRIC of Salesperson
Click “Next” to proceed to next page
Step 6: Filling Out Form – Summary & Cost of Chosen Solution

This page will show the summary and cost of solution chosen in previous step
Step 7: Filling Out Form – Declaration


Please read and acknowledge the declaration by selecting the bullet points (circled in
red below)
Click “Next” to proceed on to the next page
Step 8: Payment


This page will reflect the total amount payable
Click on “Payment” to proceed


Billing details will be displayed on this page
Please check through and click on “Place Order” to proceed with payment

The Order Number, Date of Payment , Total Amount and Payment Method will be
displayed here
There is no need to select anything as it will automatically redirect you to the
Payment Gateway

Step 8: Paydollar Payment Service


You will be redirected to the “Paydollar Payment Service” page as shown below
Select your payment method of either VISA or Mastercard by clicking on the logos
(as circled in red below)

Input the following:
- Card Number
- Expiry Date
- Name as shown on card
- Card Verification number (3 – digit number located at the back of your card)
Click “Submit”

Where to find Card Verification Number:


A pop-up window will appear displaying a summary of the transaction information
given.
Click “OK”



You will be redirected to this page as shown below
Enter the OTP (One-Time-Password) that would be sent to your mobile phone
Click “Submit” after keying in your OTP
XXXX



After payment transaction is successful, the payment result will be displayed
You can print a copy of this for your reference by clicking “Print”
Click “Continue”
Step 9: Confirmation


Your order details will be displayed here
You download a cover note by clicking “Download Cover Note PDF for Estate Agent”
Step 10: Email and Phone Confirmation

You should receive the following upon completion of registration
1) Confirmation SMS
2) Confirmation Email
3) Email pertaining your Username and Password