Back to the public :
Paris’ water management reform
A pretty old… “new” company
Montsouris reservoir (mid19th century)
Médicis Aqueduct
(1613)
Vanne’s aqueduct (mid-19th
century)
Paris’
Sewers
works
Eugène Belgrand
2
Key facts and figures
EAU DE PARIS : 50% underground water + 50% surface water
102 Catchment points
240 000 Hectares
catchment protection perimeters
470 kilometers of aqueducts
108 Partnerships with farmers
to support transition towards organic
or sustainable farming and
extensive livestock
5 Main reservoirs
6 Production plants
2 000 KM of network
1 200 free public fountains
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Water Management in Paris between 1985 and 2008
Water authority
• Water authority unable to enforce a
proper control
• Competences fragmentation reduces
accountability
Quality control
Water
distribution
on the right
bank
Production and
transportation
• Lack of transparency for the end user
and the citizen
Water
distribution
on the left
bank
4
Water Management in Paris between 1985 and 2008
Evolution of the drinking water price since 1980
Do you need some
water to swallow the
bill ?
• Unjustified costs and continuous
price raise (+174% between 1985 and
2008 for the sole water part)
5
2008 : BACK TO PUBLIC MANAGEMENT
A strong political belief
Water is a vital common good and as
such has to by managed accordingly,
with fundamental values
It is the best possible choice because
management of a universal resource
must be done in the general interest.
6
An emblematic reform
7
Main issues
• 5 different companies, with 5
different statuses
Harmonise salary statuses
• 2 different information systems to
manage distribution, metering and
billing
Harmonise information
WHICH COMPANY
DO YOU COME FROM?
systems
• Private accounting system vs public
accounting system
Shift to public accounting
system
8
Since 2010, a single operator for the whole water cycle
9
Public management, real performances
7 years after the reform, real performances :
 Sanitary compliance: 99,86% on physicochemical parameters
(France average 99,2%) et 99,97% on microbiological parameters
(France average 99,4%) (State control)
 Customers : 97% satisfied with the service / Customer service of the
year award winner 5 years in a row
 89,6% network yield (France average : 79,7%)
 74% self-financing of investments, 75M€ invested each year
 3,4164 €/m3 incl. taxes (1,08 € HT/m3 for the sole water part) – The
lowest in Ile de France
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EFFICIENCY AND TRANSPARENCY
A performance contract between the
city and its operator
 The best water at a fair cost
 Users placed at the heart of the
service
 An equal access to water for all
 A
thorough
and
transparent
management
 A long term vision
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A CLEAR ORGANISATION
Water Authority
 Accountable for
the service
 Political framework
 Goals defining
 Evaluation and control
Unique operator
Water public service
management
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AN OPEN GOVERNANCE
Eau de Paris’ board :
20 administrators :
• 13 Council of Paris’ elected officials,
• 3 stakeholders representatives,
• 2 employees representatives
• 2 qualified experts
Parisian Water Observatory:
A participatory democracy body, established by
the city of Paris
• Stakeholders representatives, Council of Paris’
elected officials, experts…
• A place for information, discussions and
consultation
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SOLIDARITY
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Water cuts
are prohibited
Water price is
low and its
raise is
controlled
An education
and
awareness
raising policy
Targeted
financial aids
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ACTING FOR SUSTAINABLE DEVELOPMENT
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ACTING FOR SUSTAINABLE DEVELOPMENT
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The french territorial reform
A reform adopted in 2015 that will change France’s institutional landscape
Eau de Paris is ready to help and share the Parisian experience
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BUILDING TOMORROW’S WATER SERVICE
A € 450 MILLION
2015-2020 INVESTMENT PLAN
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To place human at the heart of the service
Transparency
Global
Responsability
Solidarity
Sustainable
DEVELOPMENT
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