March 2017 Welcome to the second YMCA Safeguarding Children newsletter of 2017. No doubt 2017 will be another busy year and we look forward to our continuing work with you. Re-accreditation FAQs In the last newsletter we wrote that several of the YMCAs were about to embark on the Safeguarding Children Program re-accreditation process this year. In fact seven (7) YMCAs are up for reaccreditation in 2017. It is 3 years since these Ys went through the accreditation process. There have been changes to our processes and often to the personnel responsible for safeguarding in the organisations over this time, so we have been responding to a number of queries in relation to the reaccreditation process. We thought it might be helpful outline the process in some detail in the following FAQs. 1. Have the standards changed since our initial accreditation? No, the seven Safeguarding Standards have not changed. They have been lodged with ACCC as part of the registration of the Safeguarding logo as a Certified trademark. However the Safeguarding Program is continuously reviewed to ensure that it remains a model of best practice. Developments and changing requirements in relation to child safe and child abuse legislation and in response to new research data are incorporated in the materials that we provide to support the implementation of the Standards. So you may find some improvements in the samples and templates we provide on the on-line Safeguarding Manager portal. We encourage you to consider using the improved documents. Additionally the Safeguarding Manager supports better tracking of the requirements of the Standards and consequently greater rigour in assessing compliance with policy requirements. It is likely that you be required to update some of your documentation. 2. When does the reaccreditation process commence? The re-accreditation process commences 6 months prior to the 3 year anniversary of an organisation’s accreditation in order to maintain continuous accreditation for the organisation. The accreditation period can be extended by ACF in order to ensure continuity of accreditation if the organisation has progressed sufficiently through the re-accreditation process to satisfactorily establish that they will be able to demonstrate their compliance with safeguarding requirements within the extension period. 3. How will I know when the process is to start? You will receive a system-generated email through the Safeguarding Manager portal six (6) months prior to the date that your re-accreditation is due. You should commence work as soon as you receive the notice as dates for implementation audits and Accreditation Panel meetings as planned well in advance. Your consultant will check with you prior to this date to ensure that the person identified on the Manager as the key contact has remained the same. You may wish to start work on re-accreditation prior to receiving the email from the Manager. Your consultant can assist you with this. 4. What does re-accreditation involve? Re-accreditation involves the same steps as the accreditation process which includes: re-submitting your organisation’s documentation against the Safeguarding Standards; ensuring implementation of you policies; undertaking an audit with the Safeguarding Children Program staff; and attending the Accreditation Panel. 5. What do I do to start the process? You will need to log-in to your account through Safeguarding Manager portal. If you have forgotten your username or password you can contact your consultant or Diane Newham at the ACF. You will need to review the details for your organisation held on the Participation Request. This is fairly high level information about your organisation which allows us to determine whether there have been any significant changes to the services and programs that you provide for children and young people. Once you have revised and submitted the Participation Request, the Standards and sample resources and documents will be available to you through the Manager. You can also see archived copies of documentation that you submitted over the past three (3) years. You can now begin uploading documents against the Standards. 6. How do I know what to upload? Each Standard has a set of requirements under pinning it; by responding to each of the requirements in each of the Standards you will be able to submit all the required documents. Standards can be submitted in any order. Your consultant will then review your documents and either accept them or ask you to make changes. Once you have submitted all your uploaded documents against each Standard, the consultant will acknowledge that they have all been accepted and you can submit them to trigger an Audit Request through the Safeguarding Manager. 7. What are the timeframes for the re-accreditation process? As re-accreditation is anticipated to be completed by the time the accreditation period runs out, the timeframes for re-accreditation are relatively inflexible and are dependent on the size and complexity of your organisation and whether there have been significant changes in your policy work that need to be approved and implemented. Generally speaking, organisations that have been accredited will have relatively few changes in their documentation and will not require much change in workplace practices. If this is the case for your organisation, then the timeframes would be shorter. We have allowed roughly 4 - 6 weeks for submitting policies, having them accepted and requesting an audit. The time between requesting and undertaking an audit is highly dependent on the implementation factors noted above and on the complexity of the planning for the audit. However we would usually allow between 4 - 6 weeks. Similarly the audit itself could take between 1 day and 3 weeks. Time frames that are less organisation-dependent are those for the completion of the Audit Report and its presentation to the Accreditation Panel. This part of the process would usually take 4 - 5 weeks. 8. What is the ‘Scope of Participation’? The Scope of Participation is a spreadsheet used by ACF to map your services and programs for children and young people. This enables us to develop a comprehensive understanding of the risks associated with the services and programs your organisation provides. It is also critical in helping us to develop a representative sample for the implementation audit. It is leveraged off the information contained in the Participation Request and is generally developed progressively throughout our involvement with your organisation. However it must be completed prior to assist the audit planning. You little be asked to provide information to inform its development. 9. What do we have to do to prepare for the audit? Obviously you will need to ensure that you have implemented your polices effectively. You will be asked to ensure that the personnel identified for interview as part of the audit are available to be interviewed; and are notified of the time, place and purpose of the audit. We appreciate your assistance in developing a realistic interview schedule that causes as little disruption as possible to your day-to-day operations. 10. Is the Safeguarding Manager easy to use? We certainly hope so, but we always welcome any feedback so that we can keep improving the way we do things. We hope that this gives you a clearer picture of what is involved in re-accreditation and helps you with your forward planning for re-accreditation. Let Us Know As usual we are very keen to hear about any new developments in your Safeguarding Program and any examples of great practice that you would like us to highlight. The Safeguarding newsletter is an initiative of YMCA Australia and the Australian Childhood Foundation (ACF) developed out of our partnership to deliver safeguarding children and young people training and accreditation.
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