Quick Start Guide
Document Revision: 1.0.159 (October 14, 2015)
StartMeeting
Quick Start Guide
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Account Sign Up
Step 1: Choose Your Plan
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Go to www.startmeeting.com
Click “Sign Up Now”
Choose your toll-free access option
Select your desired account plan
Enter your promotional code, if you have one
Click “Next”
If you do not need Screen Sharing or a Toll Free number you can turn them off
reducing your monthly bill.
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Quick Start Guide
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Step 2: Account Information
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Complete the account information fields
Review the license agreements and check the “I Agree” box
Click “Next”
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Quick Start Guide
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Step 3: Provide Payment Information
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Provide your credit card information and billing address
Click “Done”
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Quick Start Guide
Step 4: Confirmation
Once the sign-up process is complete, the following screen appears:
From this page, you can download Quick Start Guide, Reference Book and documentation
on Host and Participant Touch Tone Commands, as well as download the StartMeeting
Desktop Application to control your meetings. If you need additional assistance, see the
Customer Service section on this page.
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StartMeeting
Quick Start Guide
Meeting Wall
The Meeting Wall has a persistent URL that consists of your meeting ID or meeting alias.
Your meeting wall URL, based on your meeting ID, is
https://www.startmeeting.com/wall/<your meeting ID> , for example:
https://www.startmeeting.com/wall/357-192-467. To provide easier access to your meeting
wall, you can set up a meeting alias (see “StartMeeting – Reference Book” for detailed
information on establishing a meeting alias).
A meeting alias will appear as https://www.startmeeting.com/wall/<your meeting alias>,
for example https://www.startmeeting.com/wall/docs. This link can be used by you and
your participants to access your meeting wall.
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Preparing for Your Meeting
Step 1: Manage Meeting Resources
Meeting resources include any document or web link you would like to incorporate into
your meeting. They may be added as follows:
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File – click the “Upload File” button and select the file you wish to upload
Link – click the “Add Link” button and type your link description and URL
Added files and links are shown as the Meeting Resources, and are viewable by the host
and participants.
History & Recordings
Hosts can view a report of past meetings, as well as retrieve meetings that had been
previously recorded. See the “StartMeeting – Reference Book” for more details.
Audio Settings
Hosts can customize conference call features from the Audio Settings tab. See the
“StartMeeting – Reference Book” for more details.
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Step 2: Invite Attendees
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Click the “Invite” button on your Meeting Wall.
Select a meeting to which you would like to invite or create new meeting schedule
or use the “Please join me now” option if you are going to start your meeting now.
Type a list of invitee email addresses, separated by a “;”.
Click the “Send Invites” button.
All recipients on the list will receive an email message, detailing meeting access
instructions.
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Step 3: Schedule a Meeting (Optional)
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Click the “Schedule Meeting” button
Complete the meeting details
Click the “Save” button
The meeting will be added to your Schedule and then you can close the Meeting Schedule
dialog. From your Meeting Wall you can click on “Set Reminder” to add this event to your
calendar.
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Step 4: Start and Stop Meeting
Hosts: Meetings may be started by the host in any of the following ways:
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Call the meeting dial-in number
Start the screen sharing from the StartMeeting Desktop Application
Click the “Launch Screen Sharing Now” button in the Audio Information section of
the meeting wall (this will install and start the StartMeeting Desktop Application)
Participants: Click the “Join” button or the “Rejoin Meeting” button in the Audio
Information section
(Note: participants cannot start meetings; they can only join meetings started by a host).
The Location of the Meeting “Launch Screen
Sharing Now” button for Hosts
The Location of the “Rejoin Meeting” button for
Participants
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Quick Start Guide
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Conducting Meetings using the StartMeeting Desktop Application
Step 1: Launching the StartMeeting Desktop Application
Start the StartMeeting Desktop Application, as follows:
Option 1 – From your Meeting Wall
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Click the “Launch Screen Sharing Now” button (participants click the “Join” or
the “Rejoin Meeting” button) in the Audio Information section of the meeting
wall – the application will be started without additional authorization questions
and the welcome page will not be displayed
Option 2 – From your local hard drive (if previously installed)
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Click the StartMeeting application icon on the desktop, or
Run the StartMeeting application from All Programs menu StartMeeting folder,
or
Run the StartMeeting application from the programs tray
To ensure expedited access to your meeting at the scheduled time, we
recommend downloading the StartMeeting application in advance. Visit
www.startmeeting.com and select “Get Desktop App” at the bottom of the
page. This will download and install StartMeeting Desktop Application, and
configure your computer to allow participation in a StartMeeting event.
Regardless of the method used, the welcome screen shown below will appear.
Select either the “Host” button or the “Join” button, as appropriate.
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The host panel will appear as follows:
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StartMeeting
Quick Start Guide
Step 2: Invite Attendees
You can invite other people to your meeting from within the StartMeeting Desktop
Application:
• Click the “Invite Others” button from the Attendee List pane.
• Click the “Copy to Clipboard” button to add the contents of this window to your
clipboard.
• Paste this information to your selected email client.
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Step 3: Make a Voice Call into a Meeting
Telephone Access
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Dial any of the numbers shown in the Phone Conference pane.
When prompted, enter your meeting ID followed by the “#” sign.
If you are the host, press the “*” key and enter your host pin followed by the # sign.
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Quick Start Guide
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Computer (VoIP) Access
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Click the “ ” button in the
Phone Conference pane.
You can click the dial pad
“ ” icon to open the dial
pad and perform any touch
tone commands.
Click the “ ” icon to
mute/unmute your call, or
“ ” to disconnect
To add the VoIP controls to
your Phone Conference
pane of the application,
complete the following
steps:
i. Open “Preferences”
dialog from “File” menu
ii. In the dialog that
appears select the
“Phone Panel” tab
iii. Select the “Mic &
Speakers” option and
press the right arrow to
move this option to the
“Active Numbers”
section
To remove the VoIP
controls from your Phone
Conference pane of the
application, complete the
following steps:
i. Open “Preferences”
dialog from “File” menu
ii. In the dialog that
appears select the
“Phone Panel” tab
iii. Select the “Mic &
Speakers” option and
press the left arrow to
move this option to the
“Available Numbers”
section
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Quick Start Guide
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Step 4: Define Chat Welcome Message
Whether the meeting has been started or not, hosts can click the “ ” icon (near “Send”
button) in the Chat pane and set the chat welcome message (see below). When new
attendees join the meeting, the message that has been set in this window is displayed in
their chat pane.
Step 5: Select Items to Share
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Click the “Select Items to Share” button and the dialog box shown below appears.
Click the Monitors tab to select which monitor(s) should be shared (if you are using
more than one monitor)
Click the Windows tab to select which application windows should be shared
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Quick Start Guide
Step 6: Start Screen Sharing
Click the “Start Meeting” button in the Screen Sharing pane:
The status message “Live-your screen is being shared” will be shown in the top line of the
pane:
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When screen sharing is in progress, the pen icon “
shown below:
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Quick Start Guide
” opens a drawing tools menu as
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Step 7: Switch Screen Sharing Presenter
Option 1
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To pass presenter controls to another participant, click the “Switch Presenter”
button within the Screen Sharing pane.
When the “Switch Presenter” button is clicked, the list of all other participants in
the meeting is shown. From here, you can select another attendee to be the
presenter.
Option 2
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Right click on any name in the participant list
From the menu, click “Make Presenter” and presenter controls will pass to the
selected participant.
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Step 8: Remote Control
While the screen sharing meeting is in progress, the presenter can give the remote control
capability to a specific meeting attendee. That means that the attendee will be able to
control presenter’s computer remotely. To do it, use the following steps:
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Select the meeting attendee to give the remote control capability to and right click
on that user on the Attendee List.
Click the “Allow Control” menu item, which shows the confirmation question “Are
you sure you want to allow selected attendee to have control of your computer?”,
and once you confirm, you will see the prompt on the dashboard that the selected
participant has control. This also places an icon “ ” for that user in the Attendee
List.
The nominated user will have a prompt on their meeting dashboard indicating “You
have control” and may begin remotely accessing the presenter’s computer as long as
the user has the Meeting Viewer window selected.
The presenter can take away remote control ability at any time by going back to the
Attendee List and clicking the option “Allow Control” for the attendee again. This will
change the icon “ ” to the icon “ ” for this user in the Attendee List and provide a
prompt that the presenter now has control again.
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Step 9: Use Meeting Viewer
When the host is sharing his/her screen, the entire desktop or specific application screen,
the host’s screen is being shown to all meeting attendees using the Meeting Viewer.
The following modes are available:
Option 1 – “Zoom To Fit” vs. “1:1” Meeting Viewer scaling modes
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if “Zoom To Fit” mode is set the presenter’s window contents will be scaled to fit
your Meeting Viewer window size; this option could only decrease the size of
source presenter’s window content, it never increases it.
if “1:1” mode is set the presenter’s window contents will not be scaled, i.e. it is
always will be shown 1-to-1; if the contents of presenter’s screen is more than your
Meeting Viewer window size it could be scrolled.
Option 2 – “Manual View” vs. “Automatic View” Meeting Viewer window size modes
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if “Manual View” mode is set the Meeting Viewer window could be resized, but the
maximum window size cannot exceed presenter’s window size, i.e. using this mode
you can decrease the Meeting Viewer window size if you wish.
if “Automatic View” mode is set the Meeting Viewer window size is defined
automatically and it cannot be resized, in this case it’s size corresponds to the
presenter’s window size or if it is exceeds your window size the Meeting Viewer
window size equal to your screen size.
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StartMeeting
Quick Start Guide
Copyright
Except where expressly stated otherwise, the Product is protected by copyright and other
laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a
criminal, as well as civil, offense under the applicable law.
StartMeetingSM,the StartMeetingSM logo, and Share BetterSM are registered trademarks of
StartMeeting LLC in the United States of America and other jurisdictions. Unless
otherwise provided in this Documentation, marks identified with “R” / ®, “TM” / ™ and
“SM” are registered marks; trademarks are the property of their respective owners.
For the most current versions of documentation, go to the StartMeeting support Web site.
October 14, 2015