Employee Name: _______________________________ Review Period ____________________________________ Review Type: θ 90-day θ Interim θ Annual Job Description/Performance Appraisal Foundations Coordinator General Accounting Manatee Health Systems Decision Support/Budget Manager Title Department Facility Reports To Job Code Grade Status Effective Date FT December 18, 2015 Description/Purpose of Position Foundation Coordinator performs liaison duties associated with the ongoing support and maintenance of all Foundation applications including: Patient Admitting & Registration, Patient Accounting, Medical Records and all charge generating departments at all facilities in the system. Responsible for completing reports, audits, logs and resolving system errors daily. Communicate with managers training/education needed as a result of errors. Responsible for pricing and activating all patient charges at the facility level including the room and bed master. This position works with the CBO staff to assure all Foundation needs are met. Minimum Qualifications: Business Degree preferred or applicable experience Demonstrated ability to relate well to others in a variety of functional areas, handle multiple responsibilities simultaneously and to problem-solve and think both creatively and analytically Advanced knowledge of CPT, ICD10 & MS-DRG coding Demonstrated proficiency with Microsoft Excel and Word Excellent communication skills In-depth knowledge of hospital billing and reimbursement Strong organization skills including the ability to prioritize needs effectively Supervision mark one per line N/A X X Number of direct reports Number of indirect reports 0-5 Age Specific mark all that apply Infant: Birth < 1 yr Toddler: <2 ½ yrs Pre-School: 2 < 4 ½ yrs School Age: 4 ½ < 13 yrs Adolescents: 13 < 18yrs Adults: 18 < 65 yrs Geriatric: 65+ Not Applicable 6-10 11-20 21-50 50+ Contacts mark all that apply Patients X Staff X Providers/Physician Guests X Vendors X Health Agencies Health Advocates Other Blood-borne Pathogen Exposure (Mark One) Category 1 – Job usually involves contact with patients or patient specimens. Exposure to blood, body fluids, nonintact skin or tissue specimens is possible. Category 2 – Job may involve contact with patients or patient specimens. Exposure to blood, body fluids, non-intact skin or tissue specimens is possible occasionally or in emergency situations. X Category 3 – Job does not involve contact with or exposure to blood, body fluids non-intact skin or tissue specimens. 1 Foundations Coordinator Accounting Employee Name: ___________ Essential Functions and Working Conditions (mark all that apply) Technical/Motor Skills Mental Abilities Inputting Data/Typing Copying Calibrating Equipment Speaking Clearly Answering Telephones Eye/Hand/Foot/Coordination Fingering/Fine Dexterity Precise Manipulation Handling/Gripping Speed Movement/Velocity Other Heavy X X Moderate Light X X X X X X X X Physical Requirements Heavy Lifting/Carrying: Sedentary: 10 lbs. max Light: 20 lbs. max Medium: 60 lbs. max Heavy: 100 lbs. max Very Heavy: > 100 lbs. Pushing/Pulling Sedentary: 10 lbs. max Light: 20 lbs. max Medium: 60 lbs. max Heavy: 100 lbs. max Very Heavy: > 100 lbs Climbing Balancing Stooping Kneeling Crouching/Squatting Crawling Reaching Flexing/Positioning/Twisting Standing Holding Ambulating/Mobility Cardio-Respiratory Endurance Restraining Repetitive Activity Static Holding Walking Sitting Other Moderate Light X X X X X X X X X X X X X X X X X X X X X X X X X X X Heavy = More than 60% of time at work Moderate = 31-60% of time at work Light = 0-30% of time at work Calculations Spatial/Form Perception Interpreting Numbers/Data Analyzing Forecasting Assessing/Evaluating Explaining/Teaching Critical Thinking Attention to Detail/Accuracy Memory Problem Solving/Reasoning Reading Other Heavy X Moderate Light X X X X X X X X X X X Sensory Requirements Ability to See Ability to Hear Ability to Feel Ability to Taste/Smell Verbal Communication Distinguish Colors Interpret Symbols Planning Directing Others Other Heavy X X Moderate Light X X X X X X X Working Conditions Inside Outside Extreme Cold Extreme Heat Temperature Changes Humidity Extreme Noise Fumes/Odors Toxic Materials Dust Poor Ventilation Exposure/Use of Sharps Blood/Body Fluid Tissue Dangerous Equipment Wet Dry Gloves Heights Other Heavy X Moderate Light X X X X X X X X X X X X X X X X X The above is for the purpose of complying with “The Americans with Disabilities Act” and is not to be construed to include all employees in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances and measurements cited in this analysis are approximations. 2 Foundations Coordinator Accounting Employee Name: ___________ Job Description/Performance Appraisal Overall Ratings – Outstanding, Excellent, Satisfactory, Requires Improvement, Unsatisfactory RATING DEFINITIONS OUTSTANDING - AN OUTSTANDING PERFORMER WHO SHOWS SPECIAL LEADERSHIP AND/OR INNOVATION IN THE DEPARTMENT AND JOB. A ROLE MODEL, ULTIMATELY A TOP 10% PERFORMER EXCELLENT - PERFORMANCE SIGNIFICANTLY EXCEEDS REQUIREMENTS OF THE JOB. AN EMPLOYEE WHO IS TECHNICALLY ADVANCED AND CONSISTENTLY DEMONSTRATES STRONG SERVICE EXCELLENCE SKILLS. SATISFACTORY - PERFORMANCE MEETS THE REQUIREMENTS OF THE JOB. IS TECHNICALLY COMPETENT AND DEMONSTRATES ALL SERVICE EXCELLENCE SKILLS. REQUIRES IMPROVEMENT - PERFORMANCE DOES NOT MEET THE BASIC REQUIREMENTS OF THE JOB. DOES NOT DEMONSTRATE ALL SERVICE EXCELLENCE SKILLS. DOCUMENTATION MUST EXIST IN THE EMPLOYEE PERSONNEL FILE IN SUPPORT OF THE ISSUE OR PROBLEM. EVALUATION WILL BE HELD AND EMPLOYEE PLACED ON A WORK IMPROVEMENT PLAN FOR 3 MONTHS. UNSATISFACTORY AN EMPLOYEE WHO IS HAVING SERIOUS DIFFICULTIES AT WORK BECAUSE OF WORK PERFORMANCE, LACK OF REQUIRED COMPETENCY, BEHAVIORAL ISSUES OR ATTENDANCE. THE EMPLOYEE MUST BE IN JEOPARDY OF LOSING HIS OR HER JOB IF THE PROBLEM IS NOT CORRECTED QUICKLY, AND MUST BE ON A WRITTEN CORRECTIVE ACTION PLAN PRIOR TO THE PERFORMANCE REVIEW. Employee Name: __________ Job Description/Performance Appraisal SERVICE EXCELLENCE REQUIREMENTS Section I Represents Service Excellence Requirements which is 40% of job expectations and performance . Service Excellence Requirements Scoring (5 is highest) Circle One Please add Goals/Action Suggestions Treats others as guests. Always acts as a host and greets others as would welcome a good friend with eye contact and a smile. Always says “Please” and “ Thank you” Demonstrate professionalism and Excellence. Represents the hospital well as a professional in attitude, dress and work. Always wears name badge. Uses appropriate language to the situation and the guest 5 4 3 2 1 GOAL: 5 4 3 2 1 GOAL: Practices teamwork Works within common vision and goals. Ends the conversation with a guest by asking “Is there anything else I can do for you.” Holds themselves accountable for getting the information needed to do their job. 5 4 3 2 1 GOAL: Add the scores of each standard and divide by 3 please add your next years goals. Section I Rating O (5) E (4) S (3) RI (2) U (1) (Any Service Excellence Standard with the score of ‘1’ indicates an unsatisfactory rating overall) Section 1 Comments: 3 Foundations Coordinator Accounting Section II (represents System & Facility Wide Requirements only) Proficient Yes No N/A System/Facility Wide Requirements Knows, understands and adheres to system/hospital/department policies and procedures. Follows established system/hospital/department safety policies. Adheres to system/hospital/department policies regarding confidentiality. Adheres to hospital/department attendance policy. Has _0___ # of occurrences. Attends mandatory in-services and pertinent seminars. Completed mandatory annual education requirements. Effectively communicates both orally and in writing in English. Adheres to system/hospital/department policies regarding cultural/spiritual diversity. Is knowledgeable about patient safety standards and demonstrates knowledge of department specific safety procedures. Follows hospital/department infection control policies. Demonstrates knowledge of hospital-wide approach to PI and how department is involved in program. Section II Rating Overall Comments: O E Comments/Goals/Action Plan . . Section II Comments S RI U Employee Name: ___________ Job Description/Performance Review Section III (represents Position Specific Requirements) Position Specific Requirements (Including Age-Specific) Proficient Yes No N/A Comments/Goals/Action Plan Monitors daily charge entry and reconciliation according to policy. This includes assuring charges are posted accurately and timely for services rendered, daily charge reconciliation comparisons, and review of reports for charge variations. Provides on-going education of SMS, training on all pathways, regulations, system enhancements and insurance changes/updates. Functions as Liaison to Registration, Medical Records, Accounting and other user departments to effectively identify and resolve user concerns. Participates in all conversion/Install meetings, conversion balancing and database mapping processes. Participates in the detail Q/A of converted files. In conjunction with UHS Corporate Teams, coordinate the training of users in preparation for a Foundation application implementation. Assists UHS Corporation in the Q/A of all new Foundation application deliveries, including Q/A of all 4 Foundations Coordinator Accounting foundation Master Files in SMS. Responsible for onsite maintenance of Room and Bed, Charge Description Master files and other Foundation profiles including OPUS, RMS, PMM and Spacetrax. Stays current on changes in Managed Care, Medicare, and Medicaid requirements and Florida Statutes regarding payment in addition to corporate communications on changes for billing/CDM. Performs Q/A on all Foundation application changes as well as Support Desk ticket resolutions. Completes accounting “month end closing” projects as assigned by the manager. Researches high dollar adjustments, skewed stats, accounts without contractual adjustments and other projects as assigned. Performs miscellaneous duties as assigned by the deadlines established. Section III Comments Section III Rating O Overall Comments: E S RI U Employee Name: ____________ Job Description/Performance Review Section IV (represents Unit/Department Specific Requirements) Unit/Department Specific Requirements (Including Age-Specific) Proficient Yes No N/A Comments/Goals/Action Plan X E Section IV Rating Overall Comments: 5 O E Section IV Comments S RI U Foundations Coordinator Accounting Employee Name: __________ Job Description/Performance Review Employee meets O E S Overall Rating RI U standard described in the rating scale? (Not necessarily a weighted numerical average of the ratings in the categories for Service Excellence, Job Specific and General, but variances must be explained.) Overall Comments Personal Development Plan/Goals Employee Comments COMMON ANNUAL REVIEW DATECARD - PERSONNEL ACTION REQUEST NAME Employee ID Number EFFECTIVE DATE FROM Status Change Salary Change TO Title Title Current Rate: New Rate: Change Amount: $ Reason for Change: Merit Increase (Perf App) ( % Change: Next Eval. Date: ) Rating: Comments: Two (2) management level signatures are required before submitting to Human Resources. Senior leader signature required on total department sheet. Manager/Supervisor Signature Type or Print Manager Name Date Director Signature Type or print Director Name Date HR Director/Designee Signature D. S. Threewits/P. Scott Date Employee Signature Print Name Date 6 Foundations Coordinator Accounting
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